Air Care Services
7th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air Care Services has received 4.8 out of 5 stars based on 195 customer surveys.
5
165
4
23
3
2
2
5
1
0
7th year as a Best Pick Call
"Approximately 75 percent of our business is from referral or repeat customers, so we don't need to spend a large amount of money on advertising. This allows us to provide value for a great service from experienced technicians who follow all standards and procedures set by the National Air Duct Cleaners Association."

Bruce Sanders | President
Company Information
Services Offered
Air Care Services offers air duct and dryer vent cleaning for residential and commercial customers. The company also cleans kitchen and bath exhausts as well as garbage chutes.
Warranty
Air Care Services guarantees duct cleaning for six months.
Company History
Air Care Services has served Chicagoland homeowners since 1952.
Distinctions
Bruce Sanders is an Air Systems Cleaning Specialist certified by the National Air Duct Cleaners Association (NADCA). The company has been a NADCA member since 1989.
Employee Information
Employees of the locally owned company drive marked vehicles.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
1504 Ogden Avenue
Lisle, IL 60532
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Air Care Services has received 4.8 out of 5 stars based on 195 customer surveys.
5
165
4
23
3
2
2
5
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/08/2018

“I was actually hoping I would be able to provide this feedback, and I was not sure if there was a website or general area to go online and provide it.”

Review by
03/08/2018

“I was extremely happy with them, they did a very good job. I highly recommend Air Care Services.”

Review by
03/08/2018

“They did their job and we are pleased. We don't have any complaints.”

Review by
03/08/2018

“I would give them an A+. They were recommended to me by my mom.”

Review by
03/08/2018

“They were very professional. It was good experience.”

Review by
03/08/2018

No review comments provided

Review by
03/08/2018

No review comments provided

Review by
03/08/2018

No review comments provided

Review by
02/20/2018

No review comments provided

Review by
02/20/2018

“It was over a year ago. They did duct cleaning for me. I liked that it was quick. I would grade the overall experience with an A.”

Review by
02/20/2018

“They did duct cleaning and the dryer vent too. I liked that they did the job well; they did a good job. I would grade the overall experience with an A.”

Review by
02/20/2018

“They did duct cleaning and dryer vent cleaning for me. I liked that they were on time; they were efficient and they're reasonably priced. Noteworthy was that the technician that came out was great. He was easy to work with and friendly. I would grade the overall experience with an A.”

Review by
09/22/2016

“I think it was about a year ago, my experience as middle of the road. It was both duct and dryer vent cleaning. I'd grade it a B.”

Review by
09/22/2016

“I'm not sure when that was done, but I'm assuming it was fine. I think they did duct cleaning. I'd say it was an A, it was fine.”

Review by
09/22/2016

“They  did a wonderful job, it was duct cleaning. I'd rate them an A+. I would definitely use them again. 1 percent on professionalism and perfection.”

Review by
09/22/2016

“We had duct cleaning done a while back. I don't own the house; the owner is 89 years old. We won't be recommending anybody because he's too old.”

Review by
09/22/2016

“They came a while ago. No complaints, all good. They did my ducts.”

Review by
09/22/2016

“My experience was positive. It was duct cleaning. I grade my experience an A+.”

Review by
09/22/2016

“They  did duct cleaning. I think it was an A+ experience, it was good.”

Review by
09/22/2016

“AirCare  did both dryer vent and duct cleaning work for me. I'd give them the highest grade.”

Review by
09/22/2016

“It was so long ago, I hardly remember. I guess it was good. It was duct work. No complaints.”

Review by
09/22/2016

“AirCare was great. They did my ducts. I grade my experience an A. I would recommend them, we were happy with them.”

Review by
09/22/2016

“They did duct cleaning. It was an A grade experience.”

Review by
09/22/2016

“They did my ducts, A+.”

Review by
09/22/2016

“AirCare serviced my ducts. They earned an A+.”

Review by
09/22/2016

“They were the guys who did the air ducts. They were fine. No complaints. They did the HVAC vents.”

Review by
09/22/2016

“AirCare  did duct cleaning work. They're an A+ company.”

Review by
09/21/2016

“Overall,  they were very efficient, polite, and clean. They cleaned my air ducts. I would give them an A rating. It was a very positive experience.”

Review by
09/21/2016

“The first time they serviced it they were good. This time, I think there was an issue. When they did the work afterwards, they didn't set the air flow ducts properly, so we weren't getting any air coming upstairs. They had to come back and fix that. When they moved one of the ducts, they pinched the wire for the thermostat, so the A/C wouldn't come on. So there was a little back and forth about that. First they were saying they didn't do anything. Then we had to call the furnace person, and the furnace person confirmed 'there's a pinched wire and that's why the A/C is not coming on.' They'd done duct cleaning twice before, and I didn't have any issues. This time there were some issues. For this last experience, I'd give them a C or a D, mostly because even though they finally paid for the pinched wire and for the furnace person to come out, there was a lot of arguments and things like that. I kind of didn't appreciate them doing that. He was saying, 'We're never going to do your home again,' and he was telling us, he's never going to give us a service again. I was like, 'OK.' So I'd say a D, probably.”

Review by
09/20/2016

“My  company uses them all the time for association and personal use. They do a wonderful job. They cleaned my dryer vent and all my furnaces, they do a great job. I'd give them an A+.”

Review by
09/20/2016

“AirCare  worked on my ducts. I would grade my experience an A; absolutely, I was 1 percent satisfied. Everything was very good.”

Review by
09/20/2016

“They  did work for me a year ago when I closed on my house. They were awesome I will be calling them again when I need my stuff and everything cleaned.”

Review by
09/20/2016

“We highly recommended the service. In fact, we're going to call them again in a short time. We are very pleased with the service they gave us and we plan to use them again.”

Review by
09/20/2016

“They cleaned my ducts and dryer vent. I would give them an A, I was very happy with them. I would recommend them.”

Review by
09/20/2016

“As  far as AirCare, cleaning my vents, resolving the problems, and identifying them—they're the best there is.”

Review by
09/20/2016

“AirCare Services did work for me for the dryer vent. I will give them an A grade.”

Review by
09/20/2016

“I  think AirCare did my ductwork. I would give them an A, up and down the board.”

Review by
09/20/2016

“They performed duct cleaning. I'd rate them an A. They were great.”

Review by
09/20/2016

“They did duct cleaning for me.”

Review by
09/14/2015

“They did what they were supposed to do. They cleaned out the duct in my loft, and their customer service was good. I chose them because I was referred to them. They’re an A+ company.”

Review by
09/14/2015

“They just came in and did what they were supposed to do. There was not much of a hassle. I think they did duct cleaning and dryer vent cleaning. Their customer service was good. I would rate the company as an A.”

Review by
09/14/2015

“I wasn't there when they did the project, but my understanding was that it worked out real nice. They came out and cleaned the air ducts and the heating and air system. I think my wife knew somebody there. They’re an A+ company.”

Review by
09/14/2015

“They were professional and did a good job. They did a whole-house duct cleaning; they did what they promised, basically. Their customer service was good. I chose them based on the reviews I read and price. I would grade them A+.”

Review by
09/14/2015

“They were wonderful, their tech was really good and thorough, and they were great. They just cleaned all my air vents. It was something that needed to be done. They were already approved by my condo building. I would rate them as an A+.”

Review by
09/14/2015

“Good company, the house is clean, you can tell they cared and they were knowledgeable. They did the job simple things, They let me know what they were doing and they worked hard. They cleaned up the duct and I know that the home owner before me I think I chose them based on price. I would grade them a B.”

Review by
09/14/2015

“They were great. They did what they were supposed to—timely and everything else. They just cleaned my furnace ducts. Their customer service was fine. They came when they were supposed to and didn't make a mess. I chose them based on price and because they were local. I would grade them an A+.”

Review by
09/14/2015

“They did a very thorough job, and I could tell that things were done correctly. They did air duct cleaning for the whole house. Their customer service was nice. A neighbor recommended them, and that's why I chose them. They get an A+ from me.”

Review by
09/14/2015

“I also don't think that they did a very good job, they damaged one of my wood vents and I didn't even notice until later. I understand that you have to cut the vents open, but it wasn't really explained to me very well and I don't think they did a good job cleaning the upstairs vents from our second level heating unit. My house turned six years old and have not been cleaned since construction and you can tell that they did a phenomenal job cleaning the first floor ducts and they were dirty without a doubt. The second floor are all ceiling ducts versus floor ducts it seemed like it didn’t get as totally clean as I expected it. There seems to be a lot of dust up there where as downstairs there wasn't coming from the vents. They showed up on time, they were very courteous they put booties on I told them where to go where everything was, they were very nice, they didn't seem to have a lot of questions. They seemed to know what they were doing, there may be some confusion on what they needed to do for the upstairs. I chose them because of your report. I would grade them a B, I did recommend them to my mother and I don't know how she felt about it I never asked her.”

Review by
09/14/2015

“The main guy was super nice and professional. There was a main person and a helper. The main person was super nice. He explained what he was doing, he kept everything very neat and clean, and he was very well organized. He was very knowledgeable and explained how things worked. I was really impressed. We did a complete air duct cleaning. We have a three-story home and the ground floor is in the basement, so we did a complete duct cleaning—that's what people usually do every four to five years. I looked at the Best Pick reviews and that's why I chose them. I liked the fact that they’re local and close by, they very good reviews, and they have been in business a long time. Overall, the reviews are really good. They’re an A+.”

Review by
09/14/2015

“It was easy to schedule, and the workers showed up. The workers were very clean, they cleaned up after themselves after they got through working, and they left everything how they found it. I was very pleased with their work. They cleaned out my air duct vents, and their customer service was good. They didn't try to overcharge or come out, measure my whole facility, and try to do more work or try to pressure me in getting more services done. I appreciated that. I chose them because the first company came out, measured my whole building, and tried to overcharge me. Even after I told them several times exactly what I wanted done, they tried to get other work done. I would grade this company as an A+.”

Review by
09/14/2015

“I was working, but my wife said it was a very positive experience. They were very professional, and he did a good job. I had one other company come in about five or six years ago, and they didn't do much, but I guess you get what you pay for. My wife said he was here for two or three hours. He got in there and cleaned everything real nice. Before, I used some other people who didn't do much. My air conditioner runs a lot quieter, so I would definitely give them an A+.”

Review by
09/14/2015

“I liked them—they did good stuff. They came here for the quote, and then the technician they had ready to do the job—our whole house cleaned. He had pads for the floor so they can walk on there and won't get our floors dirty and did good stuff. They cleaned the whole entire air duct. They are very good. I called this company, and then I called another company, and they had a good price. We had two furnaces, but they didn't charge double. I would grade them an A.”

Review by
09/14/2015

“The gentleman that came out was very polite and friendly and seemed to be fairly knowledgeable with what he was doing. It was duct cleaning and cleaning the furnace as well. Their customer service was minimal I scheduled it and paid for it and they came out and did the work. So there wasn't too much interaction there. I think there were three or four potential people and they seemed to be the better rated ones. I would grade them an B and I would recommend them.”

Review by
09/14/2015

“No problems at all—the workers worked very quick; it was only two hours. I was the only one there, and I just opened the door for them. I had no problems at all, and it was all good, and the price was normal. I got my own apartment, and my aunt suggested that I get my air ducts clean because there was a lot of dust. I came back to my apartment, and all of the dust that I could see was gone. I would grade them an A.”

Review by
09/14/2015

“They came in and completed the job on time. I haven't had any issues with the cleaning of the air ducts. The house was about ten years old, and I recently purchased it. I knew that the ducts hadn't been cleaned, and I felt that they had their work cut out for them, but they did a great job. Their customer service was really good. I would grade them as an A.”

Review by
09/14/2015

“The technicians were very efficient and very professional. They cleaned all the ductwork in the condo, and their customer service was excellent. They were very prompt, they did what they said they were going to do, and their price was as quoted. I would give them the highest rating. Even though I can't see in the ducts, I would grade them as an A+.”

Review by
09/14/2015

“They came and they were checking the motor, the motor would make a noise at the end, a loud noise and then it would slow down. So, they put in a new motor and it does the same thing. well it didn't solve the problem. When he came in he said it was the motor. That's how he said it to me it's a motor it makes noise. They had someone here and there”

Review by
09/11/2015

“It was alright, I got less dust in the house from what it seems like it. I wasn't home, they just cleaned the ducts my wife was at home. Their customer service was OK from what I remember. I chose them because of the price. I would grade my B, I would recommend them but next time I would remove my uv because afterward they did work.”

Review by
09/11/2015

“I purchased the home and the previous owners had some animals and had them to clean out some hair. That was out of my ducts, their customer service was fine, and the people that came were fine. I had it painted before they came and it didn't look as good prework as post work. I would grade them a B and would recommend them.”

Review by
09/11/2015

“The guy was very open. He told me what he was doing, he told me why he was doing it, and he kind of walked me through the whole thing as he was going. They did duct cleaning on the whole house. It’s a split-level house with five individual levels. I chose them over another company. I would grade them as an A+.”

Review by
09/11/2015

“Actually, they have been very professional, and they explained everything that they did. There were some problems with the air conditioning unit. It was making a rumbling noise. They came and checked to make sure nothing was wrong. There was a piece of something in there, and he took it out. Their customer service was good. We give the company an A+.”

Review by
09/11/2015

“They were quick and were able to service multiple of us in our neighborhood at one time and get out of there efficiently. They cleaned our air ducts and dryer vents. I don't know how long the job took, but I don't think it was long. Their customer service was very good. They were responsive—that was probably the biggest thing. I chose them based on the price and recommendation. I would grade them an A.”

Review by
09/11/2015

“I think they did air duct cleaning it was good the place was a little dirty afterward but you can't clean up every piece of dust blown around. The guys were very professional they explained the process and I was very happy with their service. They cleaned up the air duct and dryer vents. Customer service was very good. I chose them because my condo association told me I had to pick someone off their list and they were on the list. I would grade them an B. Yes I would recommend them.”

Review by
09/11/2015

“They did our duct cleaning and they were fantastic. It was great customer service. They came out to clean our ducts. There were some that had asbestos in there. I was pregnant at the time, and they said, ‘You need to get this taken care of. We are not going to disturb it.’ The guy gave us some tips about what we needed to do in our attic that had nothing to do with the ducts. They were very trustworthy and thorough. They were referred to me by my mom. They’re A+”

Review by
09/11/2015

“They did a great job. I like that guy who did the work for me. I think he actually did a great job. They cleaned the ducts. I'm going to say the job took three hours. He took a lot of time. He put a hole in the return but then patched it nicely, very professional. The lady that I spoke to for customer service was fine. I hired somebody a few years back and didn't like their work at all, so thought I would try somebody different. I would rate this company as an A+—that's what I feel about it. I can't see what he actually did, but that's what I think.”

Review by
09/11/2015

“They did a great job, everything went well, and everybody who lives here liked the guys and felt the same way, that they did a great job of cleaning. They cleaned our dryers. Each job took about 15 to 20 minutes. The people in the office were excellent. They were just very helpful as I was trying to coordinate this for 13 people. People would call and cancel, and then people would come on, so the people in the office had to keep listening to me change the schedule. They just worked with me. I live in a condo and the manager of the association recommended them because they also use them. I would give them an A+.”

Review by
09/11/2015

“They did the work, and I guess it was OK. They did the work, it was completed, and it was timely and everything else. I hired a contractor to put in two new heaters and furnaces, and they had cleaned the ducts before. They were referred. They came out and cleaned the ductwork before I got the new furnaces installed. They had two people that were out there, and that was it. They did the work in one day, and they were friendly. Basically, I needed the work done, it was through the referral, and I figured they were reputable. They did the work with no complaints. They get an A grade from me.”

Review by
09/11/2015

“They were fine. They were professional and fast. They cleaned our dryer vents and our duct vents in our house. Their customer service was very good. I chose them because they were readily available, highly rated, and professional. They’re an A+.”

Review by
09/11/2015

“They were able to keep the cost low, which was super helpful. I wasn't home, so my husband was, and he made sure to tell my husband that the dryer had too much lint, and we liked that. I think I was reading about what they do, and I talked to a couple of people, and that's why I chose them. I would grade them an A.”

Review by
09/11/2015

“The workers were knowledgeable, professional, and pleasant. They did all of our ductwork cleaning. The job took a couple of hours. The lady who answered the phone was able to answer all my questions, and their customer service was good. I would give them an A+.”

Review by
09/11/2015

“It went well. I think they did good work, were very thorough and detailed, and did the job well. Their customer service was good. I think their price was reasonable, and I had read positive reviews about them. I would grade them an A.”

Review by
09/11/2015

“They were clean and quick. They were able to take before-and-after pictures. I got duct cleaning service. I don't recall how long the job took, but their customer service was very good. I would grade them as an A.”

Review by
09/11/2015

“They did the work in a timely manner. It was quick service, and it was a good job done. It was air duct cleaning for the laundry unit. I chose them because the association that we are a part of recommended them. They’re A+.”

Review by
09/11/2015

“the tool they use, their flex brush head nicked up my wall quite in a few areas and I had to repaint it. It was a duct cleaning service nothing major. I didn't call them I just repainted it myself. I would grade them a B.”

Review by
09/11/2015

“It was fine. The guy was nice, smart, fast, and efficient. I didn't have to worry about anything. It took maybe three hours. I chose them based on the positive reviews, and they had a good price. I would grade them an A.”

Review by
09/11/2015

“They did a very good job, they communicated well with me, and they were on time. They took great care of the house. They did vent cleaning in the house and cleaned the furnace. They’re an A+.”

Review by
09/11/2015

“Everything is clean, and I would grade the company as an A.”

Review by
09/11/2015

“It was quick, and they left it clean. I think they did duct cleaning for me. The job took maybe three hours. I would rate them as an A.”

Review by
09/11/2015

“Everything was very good with no problems at all. It was positive, for sure. They did their job. It was A-grade work.”

Review by
09/11/2015

“I can't remember the job, and that's good—you remember the service when something crappy happens. It was positive, and they were good. I’d give them an A grade.”

Review by
02/17/2015

“We did that last year, they were very thorough on time and quick. It was my first time using them and I would recommend them to a family or friend. I would grade them an A.”

Review by
02/17/2015

“I had my ducts cleaned by Air Care Services. It was a dirty job, but they did great work and cleaned up well. They were recommended to me. I would say they're an A.”

Review by
02/17/2015

“They did some work about a year ago. I would recommend them again. They just cleaned the air ducts. I would give them a B+. I would recommend them to my friends.”

Review by
02/17/2015

“They’re very professional and got the ducts cleaned quickly. It was our first time using them, and we’d use them again—A+.”

Review by
02/17/2015

“They cleaned the ducts in our house. They were polite, friendly, and professional. I’ll give Air Care Services an A grade.”

Review by
02/17/2015

“The schedule they were there on time in and out and it was my first time using them. I would recommend them to friends. I would grade them an A.”

Review by
02/17/2015

“They did what they said they were going to do. They were clean, efficient and prompt. It was my first time using the company. I would grade them an A+.”

Review by
02/17/2015

“It was about six months ago, I would grade them an A+.”

Review by
02/17/2015

“Air Care Services did air duct cleaning. They're good. They’re courteous, and they didn't upcharge me for anything or try to sell me anything. I would recommend them. I’d say they’re an A.”

Review by
02/17/2015

“Air Care Services did a really good job. They were very courteous, very efficient, and explained everything very clearly. We had a good experience with them—they deserve an A+.”

Review by
02/17/2015

“Air Care Services came to clean the ducts, and I think they did a good job. The outside looks excellent, and on the inside, I think it's good. I have no complaints at all. I would give them an A.”

Review by
02/17/2015

“The last time I had Air Care Services here, the technician that cleaned my vents was very, very, very thorough. He went the extra mile. I used them once before, so that's why I chose them again. I would give them an A.”

Review by
02/17/2015

“We had problems with the dryer duct in the laundry room at my daughter's place. We had Air Care Services clean it out, and they did a good job. I’ll give them an A. They did exactly what we wanted, and they did it very cleanly.”

Review by
02/17/2015

“They did air duct cleaning, and they weren't messy at all—they did a good job. They were really thorough and explained some things that they were going to do beforehand, so it worked out nicely. It was a good experience. I'd give them an A.”

Review by
02/17/2015

“It was a number of months ago. He seemed very detailed spent a lot of time here, worked by himself. He was really dedicated, it was my first time using them I did actually recommend them to a friend or neighbor. I would grade them an A+.”

Review by
02/17/2015

“Air Care Services did vent cleaning for me. They were friendly, they did a good job, and they were in and out pretty quickly. They took the time to actually do all the work properly. You can see that they took off each vent cover and actually did all the work. I would give them an A.”

Review by
02/17/2015

“Air Care Services did duct cleaning in the washroom. I asked the technician to do a few other extra things, and he was willing to do them for me. It was nice to see that. It was above the service that they provided, but they went the extra mile for me, so I was pleased. I would recommend them. They deserve an A.”

Review by
02/17/2015

“They did air duct cleaning, and I would use them again. They responded to my request for service in a timely manner, and they were able to do the job in a timely manner, too. I liked that they were very clean. Air Care Services gets an A rating.”

Review by
02/17/2015

“I am very happy with Air Care Services. I use them quite often. From the people in the offices to the people in the field doing the actual work, everyone is professional. They have a really good eye and attention to detail. I’d give them an A+.”

Review by
02/17/2015

“They were very good. I needed to finish this quickly. They were courteous, they were fast they were efficient and they knew what they were doing. It was my first time using them and I would absolutely use them again. I would grade them an A+.”

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