Zerorez Atlanta
1st year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Zerorez Atlanta has received 4.6 out of 5 stars based on 29 customer surveys.
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1st year as a Best Pick Call
"Zerorez Atlanta has a customer care standard that sets us apart in the carpet cleaning industry. No service is performed without your consent, and our technicians follow strict company guidelines and uniform codes. Our patented cleaning process is child and pet safe and leaves your carpet feeling wonderful and residue-free."

Steve Colton | President
Company Information
Services Offered
Zerorez Atlanta cleans air ducts for residential and commercial customers. The company's additional services include carpet, upholstery, and Oriental rug cleaning; hardwood floor resurfacing; pet odor and stain elimination; and tile and grout cleaning.
Minimum Job
Zerorez requires a $139 minimum.
Warranty
A 30-day warranty covers all services.
Company History
The company started in 2004.
Distinctions
Zerorez Atlanta is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and its cleaning system has a Carpet and Rug Institute Platinum Seal of Approval.
Employee Information
Technicians wear uniforms, and all employees undergo background checks and drug tests.
Additional Information
Zerorez Atlanta offers video inspections of ductwork as well as a botanically-derived duct sanitizing spray.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Zerorez Atlanta has received 4.6 out of 5 stars based on 29 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/27/2018

“They cleaned the A/C—duct cleaning—and it was not a very good experience. They messed up and broke the duct. They made some holes. I don't know if they're supposed to cut the duct and put that piece of pipe with the air for it to blow. They cut it to put that inside. You have to cut from inside the house, the unit, not cut the duct. All the ducts have insulation, because they blew it inside my house. It was not very good. I can't recommend them to anybody. The customer service is very good, but the technician who came was not good. It was bad. I'd give them a D.”

Review by
01/27/2018

“They cleaned my ducts, and they did a thorough job. I was actually able to see the results; they took pictures before and after. I'd give them an A-. I understand they probably had to do this, but they had to cut holes in my ducts to clean them, and I was wondering if there was a sheet rock ceiling, how else they would have done that—cut holes in the sheet rock. I don't know if they took the easy way out to do it, but I don't know enough about it to pass judgment on them.”

Review by
01/27/2018

“They did duct cleaning for me. It was easy to schedule. It was just an easy process. I was able to schedule. They came and did what they needed to do. I'd give them an A.”

Review by
01/27/2018

“They did rug cleaning and duct cleaning for us. They did what they said they were going to do, at a price I thought was fair, so it was just easy. I'd give them a B.”

Review by
01/26/2018

“Zerorez cleaned my heat ducts. They didn't do a thorough job like they claim they do. I'll give them a C-.”

Review by
01/26/2018

“He was professional. They did duct cleaning work. They get an A.”

Review by
01/26/2018

“They did the ducts for me. My dad said they did a good job. I'd give them a C, because my dad is 86 years old, and we had to move the furniture. It was just, like—pull the couch out and a table. They wouldn't do that, so we had to go over there prior to the appointment and do that. I just felt like they could have moved the couch. We didn't ask them to move a bookshelf or anything. My dad said he was happy with the work.”

Review by
01/26/2018

“They did the duct cleaning for me. They were doing the house across the street; I asked them, and they called in; then they gave me a special deal because they were right across the street—they knocked $50 off. They did mine, and then they did some water—carpet cleaning next door, so I was pleased with them. It was a real good experience, and they showed me pictures. It was nice; It was an A+ experience for sure.”

Review by
01/26/2018

“They were very efficient, came in, and did what they had to. I had a little problem with my heat coming back on. They came right back out the next day to see what had happened. I had a great experience with them. They cleaned my ducts, and I'd give them an A.”

Review by
01/26/2018

“They cleaned our vents for the HVAC system. They came in, they did their work well. I was actually working from home that day, so it was easy enough to keep working while they did their thing—so that was nice. I'd give them an A.”

Review by
01/26/2018

“It was positive, but then they did something they weren't supposed to do, which they gave me some coupons for. They cleaned my ducts—they found mold. They put in a mold suppression system that was supposed to be wired into my house, but instead they wired it in where I had to have a light bulb burning all the time in my attic. I said I can't do that, it's a fire hazard, but instead of fixing it, they went in and unscrewed the bulb. I called them on it; they apologized, and then sent me $100 worth of coupons for services, but I haven't used them yet. The actual work was A, except for that one thing—but I think he was a new contractor that thought he could get by with it. They told me they'd have an electrician fix it, and they didn't; that's the problem I had with them. Other than that, they seemed to do very well, and the ducts seem very clean. The new filter they put in there, I can't get a replacement for it, and I can't get up there to change it, so it's not been changed in a year.”

Review by
01/26/2018

“They were patient. They did what they were supposed to do. They put their shoes on. This wasn't my first time, but it was a good experience. I'd never had that done before, but I had a good experience. It's an A.”

Review by
01/26/2018

“Zerorez cleaned our duct work. They were neat and clean. The equipment was clean, so there isn't anything else I could ask for. I'd give them an A+.”

Review by
01/26/2018

“They were nice and clean. They showed up on time. They explained a lot of stuff to me about it. They did the duct cleaning. I'd give them an A.”

Review by
01/26/2018

“They did duct cleaning. The duct cleaning went real well; they got everything clean. I was very happy with that cleaning. I'd give them an A.”

Review by
01/26/2018

“I like that they're quick, and they did a good job. They did duct work for me, duct cleaning. I'd give them a higher-end grade, like an A+.”

Review by
01/26/2018

“They're very good, very descriptive. They were there—very friendly. They did duct cleaning work for me. They get an A+.”

Review by
01/26/2018

“They were thorough, efficient, and gave me good information. They did duct cleaning work for me. I'd give them an A+.”

Review by
01/26/2018

“They're very professional. They did a good job from what I can tell. They did duct cleaning work. I'd give them an A.”

Review by
01/25/2018

“They were on time, and they did what they said they were going to do. They did duct cleaning for me. They get an A+.”

Review by
01/25/2018

“They did a really good job. They were very thorough. They cleaned our ducts. They get an A+. They did a good job.”

Review by
01/25/2018

“It was fine. My complaint is that they said they would show through the camera what it was before, and they never did that. They were doing duct cleaning work for me. I'd give them a C, because they didn't do that.”

Review by
01/25/2018

“They tore some—they messed up the ceiling in my bedroom, and they were going to go out without saying anything about it. Then I caught the guy, and I made him come back and take pictures. I was a little upset they wouldn't at least admit it, until after I caught it. They were doing duct cleaning for me. I'd give them a C-.”

Review by
01/25/2018

“I had them do two different things. They cleaned the carpets, and they did a very thorough job on that. They checked my HVAC ducts, and actually told me they didn't need it. They saved me some money by being honest with me, and telling me the condition of my ducts. I'd give them an A.”

Review by
01/25/2018

“They cleaned our air ducts. They get an A.”

Review by
01/25/2018

No review comments provided

Review by
01/25/2018

“They were on time. They did a thorough job. They did duct cleaning for me. I'd give them an A.”

Review by
01/25/2018

“They showed up on time, did the work pretty quickly, and I thought the price was reasonably fair for what I ordered. They did duct cleaning for me. They get an A.”

Review by
01/25/2018

“They came and did a service. They were OK; price was all right. They did excellent work, and there were no problems with them. They did my air ducts.”

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