Air Quality Systems
16th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air Quality Systems has received 4.8 out of 5 stars based on 212 customer surveys.
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16th year as a Best Pick Call
"We focus exclusively on air quality issues, and our experience makes us different. Our leading technicians have from five to over twenty years of experience. We want to solve whatever problem you are having, not just clean the ducts. If you have a mold or allergy problem, we want to address it."

Tommy Gwaltney | Owner
Company Information
Services Offered
Air Quality Systems (AQS) provides duct cleaning for residential and commercial customers.
Company History
Tommy Gwaltney is the president and founder of Air Quality Systems. Tommy has more than 30 years of experience in the industry and remains a hands-on owner.
Distinctions
Owner Tommy Gwaltney currently serves on the Annual Meeting Committee and previously served on the Education and Safety Committee of the National Air Duct Cleaners Association (NADCA). He also spent nine years on NADCA's board of directors and was inducted into the NADCA Hall of Fame in 2016.
Employee Information
Air Quality Systems has two NADCA-certified Air Systems Cleaning Specialists (ASCS) on staff.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
08/23/2017

“The company was good. When they came in to clean my house, one of the vacuums ripped, like something busted and the dust went into my house but they, yeah it was a nightmare. And the whole reason we were getting it done was because we were getting this old, dirty house in Roswell and my allergies were just terrible and so we had them out there because of that. But they were very nice. They were very apologetic and the manager came out and they hired, like, a maid service for me but it was just a mess. I mean, I had to clean it too. They paid for the maid service. They have integrity but it was just a catastrophe. They couldn't come out until the next day so I had to clean the majority of it myself. So, I mean, it was an accident and it rarely happens. I don't want to say a negative experience because they tried to make it right. But it wasn't the best experience either. I would say a B overall. I had a great experience with the lady that was in the office that I talked to on the phone. She went above and beyond many many times on the phone with me. And the manager came out. I don't know if his title is manager or supervisor but he came out immediately and inspected and, like, they were fantastic. It was just the worker didn't report.”

Review by
08/23/2017

“They were really good. They took their time. They cleaned the ducts out really well and vacuumed everything up afterward. We didn't have to do a thing but write a check. Oh, I'd give them an A+. They were really great. I mean, one of them, they work together, but one of them worked behind the other and with each other so they were really great. They were there when they said they were going to be there and they explained everything to us. We were very happy with them. It's a service you don't need but once every five or six years so it'll be a while before we use them again. Well, there is some dust but, you know, the regular dust around the vents and everything. They were well dressed; they had a uniform. And they were clean. They were punctual. Actually, they were a little bit early because they told us they would be here at a certain time and we had gone out to eat. And we told them ahead of time that we go out to eat every day for lunch and they were about ten minutes early but they were sitting there waiting for us in front of the house. They didn't come and just say well hell they're not here, let's go. We already have recommended them.”

Review by
08/23/2017

“I think it was OK. They did the duct cleaning. There's no way for me to know how good they cleaned the ducts. I have no way of viewing the duct work to see how well it was cleaned and all. As far as I know, if they cleaned it like they're supposed to, I'd give them an A but there's really no way to know. Actually, I've seen an increase of dust. I'd probably give them a B overall. It's hard to say if I'd recommend them because I really don't know how good of a job they really did because I have no way of viewing the duct work. I mean, all I can do is take their word that they cleaned it. I can only see so far down the duct. From what I can see, it's clean, but I can't see the whole way.”

Review by
08/23/2017

“They were supposed to have come back, but they haven't come back out, so I'm not very positive right now. They put a new layer under the ground under my house, and they ran a discharge line outside to discharge water from the basement, but they put it right in the path where we walk and the grass won't grow. They said they were going to move it, so it discharges the water, but it pumps out right in our path. And there's a big puddle of water there and it's muddy and they said they were going to move it, but they haven't, and it's been over a month ago. I would grade the overall experience with a C. I would probably not recommend them.”

Review by
08/23/2017

“I think it was last year. I think it was very good. I mean, it hadn't been done in 30 years so it was time. They were very professional—came in, did their job, fixed some ducts that we had that the tape had come off, did that, reseal them, and we've noticed since that time we don't have as much dust in the house. All through the years we've had long haired dogs, we've had cats, so there's no telling what was down there. I would give them an A overall. We would certainly recommend them. We would call them again next time. We keep, everybody who does a good job, we keep their business card and that's who we call back.”

Review by
08/23/2017

“I'd say it's fine. I'm not planning on doing it again any time soon. They didn't replace anything, just a cleaning. I’d say A because I can't remember anything particularly wrong. I didn't get under the house to look. Customer service was good. I have nothing to compare it with. I have never had it done before. I've lived here 30 years and never been done before. I have nothing to compare it with. Number one, I wouldn't recommend anybody to anybody. I don't recommend people to anybody else unless I'm asked so.”

Review by
08/23/2017

“The customer service is amazing but, and I didn't complain to Air Quality Systems, but my thermostat, after they did the cleaning my thermostat, it's not cooling the way it used to. I mean, I wish they would have, they may have needed to adjust the thermostat. And then I wish they would've put something over the vents so dust and stuff didn't go out into the house. I do business with them with my company too. I just didn't mention it. I would say a B overall.”

Review by
08/23/2017

“I liked the fact that the company came back. I thought it was not clean and they actually returned and inspected it. I mean, the job was done. I'd give them an A overall. They responded back fast and they came back. They were there on time. They knew what they were doing even though I thought they were not. I would recommend them to anyone.”

Review by
08/23/2017

“They were very nice. They were courteous and they seemed to do a good job. We haven't had any problems with it. They pointed out a few issues that I needed to take care of. We noticed less dust around the home after the service. I'd give them an A overall. They did a good job and I would use them again. I would refer them to others.”

Review by
08/23/2017

“They were very friendly. They did forget one of my vents and I haven't had time to call them back. But they did forget to do my kitchen vent next to my refrigerator. They're not aware of this, I haven't had time to reach out to them. I would give them a B only because they forgot the one vent. They were there on time.”

Review by
08/23/2017

“I liked how thorough it was. The guy, I can't remember his name, was very knowledgeable. We had a flood in our house and they did the duct cleaning upstairs and downstairs, both of them. I'd give them an A overall. It was good. Very highly to recommend them. Actually, I have already recommended them.”

Review by
08/23/2017

“There weren’t any problems. Air Quality Systems showed up when they said they were going to, and did exactly what we asked them to do. They did duct work cleaning and heating. I would grade the overall experience with an A. I would be extremely likely to recommend them.”

Review by
08/23/2017

“I liked that they were very thorough, very efficient and very clean. I was just happy with their service. They did a thorough duct cleaning. I would grade the overall experience with an A. I would be extremely likely to recommend them.”

Review by
08/23/2017

“The lady that I was speaking to on the phone, because we were out of state, was very helpful. They just did duct cleaning for us. I would grade the overall experience with an A. I would be extremely likely to recommend them to others.”

Review by
08/23/2017

“Air Quality Systems just did a really good job. They did what they said they were going to do. They did the duct cleaning, just a cleaning. I would say A+ across the board. I've already recommended them.”

Review by
08/23/2017

“They were just very, very professional. They showed up on time. They were very courteous and kept their appointment. They did a great job. They left everything very clean. It's an A for sure.”

Review by
08/23/2017

“I thought they had great communication, they were very knowledgeable and did a great job for a great price. It was residential, just a cleaning. I'd give them an A overall.”

Review by
08/23/2017

“I liked that they fixed the problem. They did duct cleaning work for me. I would grade the overall experience with an A. I would be extremely likely to recommend them.”

Review by
08/23/2017

“They were on time. They did what they were supposed to do. Really no complaints. They just did residential duct cleaning. They deserve an A overall.”

Review by
08/23/2017

“They are timely and efficient. They did duct cleaning in my home. I would grade the overall experience with an A. I would highly recommend Air Quality Systems.”

Review by
08/23/2017

“I had my ducts cleaned. They were very efficient. They go in, did what they were supposed to do and they left. It's going to be an A overall.”

Review by
08/23/2017

“I liked the convenience and the quality of the person, etc. They did just the cleaning. It was an A+ overall.”

Review by
08/23/2017

“They did a good job. They just did the duct cleaning. I would say a B overall.”

Review by
08/23/2017

“They did just duct cleaning. I would grade the overall experience with an A.”

Review by
08/23/2017

“They just did the duct cleaning, no replacements. I'd give them a B overall.”

Review by
10/06/2016

“I'd give them an A. They honored their quote and did it as scheduled.”

Review by
10/06/2016

“No complaints, everything's great.”

Review by
10/06/2016

“They were great. I grade it an A+.”

Review by
10/06/2016

“I'd grade them probably an A.”

Review by
10/06/2016

“It was a good service.”

Review by
10/06/2016

“Their work was fine.”

Review by
10/06/2016

“They were excellent. I have no complaints with the work, and I would recommend them.”

Review by
10/06/2016

“I thought they were fantastic. I would highly recommend them; they were excellent. ”

Review by
10/06/2016

“They were great. It was excellent work with no complaints, and I’d totally recommend them. ”

Review by
10/06/2016

“I liked them. They were excellent; I had no problems, so I would highly recommend them.”

Review by
10/06/2016

“It was great. They cleaned a lot of dust and buildup out of our ducts, and we haven’t had a problem since. I would say it was an A or a B.”

Review by
10/06/2016

“I had my ducts cleaned by them. We had an excellent experience. No issues at all. They get a recommendation from me.”

Review by
10/06/2016

“I liked that they quickly finished in one day. I thought they did a really good job. I'd give them an A rating.”

Review by
10/06/2016

“I thought that they treated my home very, very respectfully. I appreciated their tidiness and they cleaned up very well. I'd grade them an A+. ”

Review by
10/06/2016

“They did exceptional work while thoroughly explaining their procedures. Their customer service really stood out, it was great. They get an A+ from me.”

Review by
10/06/2016

“I was referred by my HVAC guy, and I’ve referred them to many people who’ve had no complaints. They came on and time. I’d give them an A rating.”

Review by
10/06/2016

“They were great. They did an excellent job, and the house smelled a lot cleaner after they left. No complaints, and I would highly recommend them. ”

Review by
10/06/2016

“I used Air Quality Systems to clean my ductwork. They did everything that they promised in the timeframe they gave me, so everything was good. I'd give them an A+.”

Review by
10/06/2016

“It was satisfactory. They showed me how much dust they gathered through the air blowing and stuff. I did have another company come out. I think it was satisfactory. I would grade it probably like a C.”

Review by
10/06/2016

“They cleaned the ducts, but it took them a good amount of time to finish. I had a positive experience, but then again I’m still getting dust in my house. They did do what they were supposed to, so they get an A- from me.”

Review by
10/06/2016

“They were very professional, took time to explain things, and paid really good attention to detail. They cleaned up after themselves, as if a cleaner had been there, which we didn't expect. I'd grade it an A+; they were awesome. I've already given their name to people. ”

Review by
09/01/2015

“They seemed very professional and as far as I can tell the systems are cleaned properly so I think they did a good job. I would like to think I could tell a difference after they came. I do remember they were very courteous. I just remember they were some nice guys. I would say A.”

Review by
09/01/2015

“They came in they were very clean, they did a very good job, cleaned up the ducts, showed us some stuff we needed to see, cleaned up and left. They did a good job. We did that in conjunction with a new furnace and heating system so it kind of made a difference. I would definitely recommend. An A+.”

Review by
09/01/2015

“They came in and cleaned my ducts. They were very thorough and cleaned up everything as they went through, having to pull the vent covers off every vent and clean it out. So it was a time consuming process but they were very thorough and very tidy with the process. I could tell a difference after I used them. An A.”

Review by
09/01/2015

“I liked that I was able to get the appointment in very short notice and they came, they did work. I didn't have to follow up or anything like that. I can tell a difference after they came. I would highly recommend the company.”

Review by
09/01/2015

“Nothing very specific, they were tidy, they were quick and courteous. I would recommend them. Just a B, when they pulled off the vents they pulled all the paint off. They could have been more careful with that.”

Review by
09/01/2015

“They were fast, courteous and did a good job. In and out. I could not tell a difference because we bought the house, did a major renovation and never turned the systems on until they were clean. I would say they were good and reliable. I would give them an A.”

Review by
09/01/2015

“I think they were contacted through my HVAC company. They came and did a pretty good job, quick, clean, etc. I don't think I was able to tell a difference in air quality after they came but I do know that the air ducts were dirty, so they did clean them up but I can't tell. I would tell someone who asked that they were worth hiring. An A.”

Review by
09/01/2015

“They're just nice. They put protection on their feet. They did everything they told me they were going to do. They forgot to put something back, put a grate back. So I called them, they mailed me the screws and I put it together myself. Other than that everything was just generic customer service. My wife is more sensitive to anything than I am so I don't really notice a difference. Probably an A.”

Review by
09/01/2015

“They did everything that I asked in a timely and professional manner and they had no reason to come back. They completed their project as planned. I only noticed a slight difference in air quality but it's because I hadn't lived in the house in a long time so it wasn't like I was doing it because it was dirty I was doing it because it had never been done. Their customer service was excellent.”

Review by
09/01/2015

“They were just very quick, very efficient, and they cleaned up all their messes behind them. Initially I could tell a difference in air quality but it didn't take long - I have a fully carpeted house and it didn't take long before I had all my dust back because of brand new carpet. A friend of mine recommended them. I would give them an A+, they were really great.”

Review by
09/01/2015

“Everything went well and they did a good job. They showed up when they were supposed to show up and pretty much it is what it is. I thought they did a great job. To be honest I still have a problem there, it still needs to be done probably. I don't know what it is there's something in it - the air is still kind of musty. When they left it didn't smell that way it smelled clean and good and different. I don't know if it's an old house smell but it still has that musty smell. They were recommended by a neighbor.”

Review by
09/01/2015

“It was great. They just came prepared, they did the work, they had the right equipment, they were on time and they finished on time. I think I could tell a difference, it's kind of hard to determine that but I can tell looking at the ducts. I get fewer allergies in the morning and things like that, it was worth it. Their customer service was great, they were just good people, easy to talked to, they explained what they were doing and they didn't mind me looking over their shoulder. I would give them an A.”

Review by
09/01/2015

“They were very prompt and they were very cordial and they made sure that they came in with protected shoes. Their shoes were protected, they protected my property and they finished very quickly and cleaned up and left. I was very satisfied. They explained the process, what they were going to do and about how long it would take. I can tell a difference after using them. I would recommend them. I would give them an A+.”

Review by
09/01/2015

“They showed up on time, they knew why they were here, they had the tools they needed and the equipment they needed to do the job. They went about it professionally and when they finished they cleaned up and they actually did that twice because I have two houses and they did it in both houses. I would give them an A+. Truthfully I can't tell a difference in this house because this is a brand new house and I think our ducts are pretty good anyway but in the other house absolutely. It's an older house and the ducts in that needed cleaning.”

Review by
09/01/2015

“The last time we did duct cleaning they were really good. They even took pictures of them because it was awfully yucky the stuff they got out. I have asthma and that's the reason I had them cleaned out and not only were they thorough but they were very conscious that I was in the house and that they took care not to add any things as they were cleaning it out. They told me at the end of the job they told me where the biggest amount of clog up there was in our system which happens to be in our bedroom area which is mostly from our cats or something so it kind of helped me to make some changes some controls that I did in my house to make it more easy to breath. I will also say that whatever they did helped the flow of air through. The air conditioning units improved and like I said they - I have animals - they laid down stuff where they were doing it and told me when they were going to be in each area and they also were very conscious that I couldn't let the cats out, to watch for the animals because they had a hose through the door that they had to use through the process because the main vacuum sucking part was in the garage. I had a definitely positive experience with them and would more than likely use them again. Give them an A+.”

Review by
09/01/2015

“They were very professional, they explained what they were doing, they did what I thought was a very good job. One person cut his had kind of bad but he had called his boss and it was sort of toward the end of the day but he went ahead and finished up and I bandaged it for him. It looked like it was going to need stitches but he didn't quit because when he talked to his boss I guess they had come to the conclusion to go ahead and finish up the job but you know I'm on the southside and I think their office is on the northside. I was real pleased with them, especially since this house is 29 years old and I never really looked that close into the ducts. I would just get my flashlight, peep in there and it looked OK but when I started taking the vents off I said whoa wait a minute. But they did a good job, I was pleased with it. I think I could tell a difference after. I don't think the house was quite as dusty. Once I got the ducts cleaned it looks pretty good. I would say an A+.”

Review by
09/01/2015

“They were thorough and honest. They answered my questions. My wife has allergy problems and she said it's noticeable the change in air quality over the last couple of years.”

Review by
09/01/2015

“They were good employees. They just did a good job. It's about the same after they did the work. Their work is fine again. I would give them an A.”

Review by
09/01/2015

“They were just very easy to work with and did a good job. I was able to tell a difference after I used them. I would say they were very good. A+.”

Review by
09/01/2015

“They were on time and very professional. I was able to tell a difference in air quality after using them. Their customer service was good, great. A+.”

Review by
09/01/2015

“They were efficient and they worked very hard. There was a noticeable difference. I would recommend them. I would give them an A.”

Review by
09/01/2015

“I liked they didn't get stuff everywhere. They cleaned up. I was able to tell a little difference, not a lot. They were OK.”

Review by
09/01/2015

“I can tell a difference in air quality after using them. I would grade an A.”

Review by
09/24/2014

“They were punctual and friendly, and they got the job done. They did the whole house. I have no complaints—I’d give them an A.”

Review by
09/24/2014

“AQS cleaned the ducts in my condo for me. They were quick and didn't leave a mess. I think they deserve an A.”

Review by
09/24/2014

“AQS was fantastic. They did a superior job. They were very efficient, and they were very professional. They cleaned our ducts for the whole house. They deserve an A++. They’re excellent.”

Review by
09/24/2014

“They were extremely thorough and went above and beyond what they really needed to do. One of the things they discovered when they were doing the duct cleaning was that paint had been put up in the area where the ducts start. That was important to us because when we moved in here, we had to have all the old paint stripped off and this milk-based paint put on so that there were no toxins coming off the paint. So, they stripped off all that old paint for us so that we could put the proper paint on there. That was really, really nice of them. It took extra time, but they didn't charge us anything extra. I would say they definitely had good customer service. They were recommended by the people who've been servicing A/C and heating for me and my family for about 30 years. They get an A+.”

Review by
09/24/2014

“There was a problem at first. The basic reason I called them out was because I needed my dryer vent cleaned and I decided to do the whole house. My air conditioning company recommended them. They came out, they did everything and they did not do the dryer vent. They said they did. They sent a manager out there and I'd had part of it replaced and the guy said, You've got to get it cleaned, and I said, I just did. They came back out and they had cleaned the wrong vent. It was a bathroom vent. So they came out and made it right and did a good job on everything. I would probably give them a B because they had to come back. I would recommend them to a friend or family member, but I would tell them of the problem that I had at first, but I would also tell them that they did fix it.”

Review by
09/24/2014

“They showed up on time, they were clean, they didn't leave the house dirty or anything of that nature, they put things back. Of course, I have no way to judge the quality of the work, what they actually did, taking the dust out of the duct work, so I can't see what's in the ducts, but I have to assume they must have done a good job. I don't notice any excess dust as a result, but overall, they came and did their job. They were clean and professional, they got it done on time and then left. My main heating and air conditioning company that has my maintenance contract recommended the service to be done and I think they worked with this company and they referred them. I'd give them a straight A. I don't give A+'s to anybody.”

Review by
09/24/2014

“I didn't really know them, but it was through another contractor that had them come out to do it, but I think they did a pretty thorough job. I've never had anyone to check behind them, but I didn't have any problems with them, so that's why I would say I think they did a pretty good job. The service was good. They even waited for me to go to the store to get a filter or something and come back. I didn't have any problems with the service. Another contractor that had done some work actually scheduled them to come out. I didn't even schedule them, they scheduled them, so I didn't really have any contact with them. As a matter of fact, I didn't even have their number or anything. I would give them a B. I don't have any reason to give them anything lower because I just don't know, but I haven't had no problems to my knowledge and I didn't check behind them, so from what I know, I would give a B. One thing is, I think they should have left a card or something, because if I did have any problems, I would have to go back to the vendor. That's the only thing I think I don't like because I like to have control over who comes in or goes out and if I had a problem, I wouldn't be able to reach them. I think I should have had a correspondence as to a business card or something. Other than that, it was OK. I think everything was good. I just appreciated that they waited and put a filter on. They could have easily said, Oh, we're not going to wait, but they were good in that sense so I can appreciate that.”

Review by
09/24/2014

“They cut open into my duct and they did a tacky job about patching it back up, did a very tacky job. It didn't look too good. They came out and checked it out, and then they oversold the actual services, so yeah, they suck, basically. I chose them because I smelling something that smelled strange in my house and I was trying to track it down, so I figured if I had my ducts cleaned, then that would eliminate that as being a possibility. They sold me a service saying, Oh, we'll clean your fans, your coils, and your ducts and your registers. So they came out and they cleaned the ducts, they cleaned the registers, and then when I asked them about the coils and the fan, they said, Oh, that's not part of it. We can't actually clean that. I'm like, that's what your salesman sold. They pretty much sucked, so I would say it's negative. They oversold their service. They had me expecting something else, and I guess if I didn't know HVAC, I probably would have bought what they said they were doing, but since I'm a previous HVAC designer, I know that they didn't do what they said what they were doing because I watched them and I quizzed them. In my opinion, they tell lies. I would not recommend them, I would say that. The fact that they lied, I'm going to drop them down to a D. They had my expectations and for the money that they charge and all, I had expectations and it wasn't met.”

Review by
09/24/2014

“I had a good experience with AQS. I think they were thorough in what they did, and they did a good job. They were so professional, and they seemed to know what they were doing. They just did a very thorough job. I did not necessarily notice a difference, but I see that they cleaned what needed to be cleaned. It wasn't like I was having allergies, but I just wanted to get it cleaned since it had been probably 20 years since it had been done. It was a recommendation from a heat and air guy that I know. I'd say they were an A-. The only thing that is kind of a minor complaint is when they took off some of the grills and cleaned them, some of them were a little scratched when they put them back on.”

Review by
09/24/2014

“AQS was efficient, and they cleaned up after themselves. They seemed to do a good job. They did the duct cleaning from the crawl space, and then another gentleman came in, took all the vents off, washed them, and put them all back. They cleaned up any debris or anything that fell off the wall where he was screwing them in or out. They did what they're supposed to do, and I liked them. I was impressed. They were recommended by the company that installed my furnace and air conditioner. They were great—A+.”

Review by
09/24/2014

“AQS did a good job. They just did the dryer vent, but it was a very odd-shaped dryer vent that goes from the middle of the house, kinks around, and turns. It is vented to the exterior back part of the house, so it has lots of bends. They looked inside with the camera and found 24 years of lint—enough that it would have been a fire hazard. They didn't make a mess, and they didn't damage anything in my house. I'd give them an A+. I would call them back without any hesitations.”

Review by
09/24/2014

“I've used AQS in the past, but most recently, they cleaned all the vents in the home that we just purchased. They do what they say they're going to do when they're scheduled to do it. I initially heard about them through another company that uses them. They’re A+.”

Review by
09/24/2014

“They cleaned our ducts, and I liked their professionalism and the thoroughness of the job. We found AQS through a referral from the people that handle our air conditioning and heating system. I'd give them an A+.”

Review by
09/24/2014

“AQS cleaned all the ductwork in the house. They were very professional and very thorough, and they explained everything that they were doing. Our heating and air company recommended them to me. I would give them an A+, no doubt.”

Review by
09/18/2014

“AQS provided duct cleaning services for me. It was great. They showed up on time and were very professional. They did a good technical job, and they took care of the problem. I chose them because they had the best certifications and the best reputation for being able to handle my client’s allergies. They get an A.”

Review by
09/18/2014

“AQS cleaned the entire heating and air system, and they did a good job. I am very pleased. They were really thorough with their cleaning of the system and everything, and the house smells better now since we got all the dust out of it. They were referred to us by a friend. I would rate them as excellent.”

Review by
09/18/2014

“AQS cleaned the ducts in the whole house, and they did a good job. They seemed very conscientious. They spent a long time doing the work, they were polite, and they cleaned up behind themselves. A heating and air conditioning company referred me to them. I would say they get an A. They did a good job.”

Review by
09/18/2014

“They were here when they said they were going to be and did what they said they were going to do for the price they quoted. They just did the duct cleaning. I chose them over another company because they were a nationally-certified company for that field of work. I would rate them an A.”

Review by
09/18/2014

“They cleaned all the ductwork at our lake house. My air conditioning people recommended AQS, and they were great. They were very good at what they were doing. They cleaned up behind themselves, they were very courteous, and they did a wonderful job. I’d give them an A+.”

Review by
09/18/2014

“They cleaned our ducts when we moved into our house. An HVAC company recommended them. They took off all the vents and cleaned all the ducts, and then they showed me all the dirt they pulled out. Then, they cleaned the vents and put the vents back on. AQS gets an A.”

Review by
09/18/2014

“We were very happy with AQS. We moved into a new house, and it was quite an old house. The guys were able to clean out all the air vents and take out all the smells of the previous owners. It made the air feel a lot healthier, and it made the house feel a lot cleaner, too. AQS was recommended to me by our good friends that own an HVAC company, so we just automatically went with them because we trusted the gentleman's opinion and knew he wouldn't steer us wrong. I would definitely give them an A.”

Review by
09/18/2014

“I felt like they did what they said they were going to do and cleaned up and if I was unhappy with something, they addressed it. They provided duct cleaning for me. They were recommended. I would rate their quality of service a B. I just wish they had done everything correctly. I had to bring things to their attention, but they did follow-up so that's fine. At the time, I had to point out things that they hadn't done, but they did it.”

Review by
09/18/2014

“They did the cleaning of some ductwork. They came as expected, explained everything that they were doing, and left everything in tip-top shape. Everything was great. Since we purchased the house a little over two years ago, the ducts and the vents had not been cleaned, so they did a full cleaning. They peeled everything off, brushed everything out, vacuumed, and got all the ducts cleaned out. I would say they get an A.”

Review by
09/18/2014

“We bought an older condo, so they checked the ducts to see if they were safe, and they found that they did need to be replaced. The first thing we did was call our air conditioning company, and they recommended AQS. They checked our ductwork. They were professional, very efficient, and very courteous. They were in and out—they got the job done, and then they recommended what we needed to do. They definitely get an A.”

Review by
09/18/2014

“Everything was exceptional—I mean everything. We can definitely tell a difference. We had done a massive renovation on our home, so we had new construction with old construction, and I have asthma. AQS did a duct cleaning of all the old parts of the house and got out an obscene amount of stuff from the ducts. I’m not having any problems now. We definitely needed it, and they did a good job.”

Review by
09/18/2014

“I guess I liked their coordination. They were in and knew what to do and took care of everything and they were out. It only took a few hours. I had our air ducts cleaned out. They were recommended to us. I think B. It's probably fair. I can't remember everything. I think you just have to be pretty exceptional to get an A. They weren't exceptional, but they were good. They did a good job.”

Review by
09/18/2014

“I was very pleased. They did a good job. I was quite pleased with them. I realized our duct work was dirty and had to be cleaned and I called them. I called a friend of mine that's in the air conditioning field and he recommended a friend of his and that guy gave me a price. I later called Air Quality Systems back and said, Come and clean them. A lot better price. I would give them an A.”

Review by
09/18/2014

“I had two things done. I had them come out and clean my vents and stuff, and they did an awesome job. They did everything they could to keep everything clean and all that. Then I called because my outside air conditioning unit wasn't kicking on, and it took three service techs before they figured out. The third one figured it out. It seemed to be a real obvious thing that the other two prior should have figured out, but that would be my only complaint. They kind of worked with me on the bill, but I did have to pay for an extra guy to come out. I kind of came to the conclusion that it was something that happened. Real quick, I'll explain what happened. During the morning and at night, my air conditioning was perfect. When it got to the very hot part of the day, it wouldn't kick on. You'd have to turn the air way up and turn both units off and then let it sit for a while and then turn it back on and it'd kick on once in a while, but not very often. The problem was, it was the starter things. Those two little units that sit next to each other that give it the kick to start it. Like I said, the first two technicians didn't figure it out. The third was, he was pretty cool about it, but I think it was an easy fix. I don't know. That would be my only complaint. He got the job done, it worked, but it cost me a little bit extra, and I had to be here three times when maybe the first guy who have taken his time or spoke to me and he would have had it. I'm in Suwanee. They're in Duluth. I like using local guys, and they're awesome about getting right up here and all that. On the first time they came out to do my vents, I'd give it an A. On the second time, probably a B-. Overall, a B.”

Review by
09/18/2014

“They had to come back twice, but they were excellent. The first time, I don't think they got everything out of the ducts, but as soon as I called, they came right back the next day and got everything out. They came in and cleaned all the ducts and vents in the entire house, including the air conditioning coils on all three units. They did a great job. We just moved into this house in May, and the previous owners had a dog. I couldn't even come in and stand for five minutes, so I was really worried about moving in after that dog. Once I got AQS in here to clean everything out, life has been good. We have no problems with allergies. They did work for me one time before, and I would rate them as an A.”

Review by
09/18/2014

“They cleaned our air conditioning ducts. They showed up on time, they were professional, and they did a good job. We saw them in Best Pick Reports. I'd give them an A.”

Review by
09/18/2014

“They repaired a mold issue for us, and they did a fantastic job. We particularly liked the job they did—it was excellent. They get an A. It was excellent work.”

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