Air Quality Systems
18th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air Quality Systems has received 4.8 out of 5 stars based on 99 customer surveys conducted through GuildQuality.
5
84
4
12
3
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2
1
1
0
18th year as a Best Pick Call
"We focus exclusively on air quality issues, and our experience makes us different. Our leading technicians have from five to over twenty years of experience. We want to solve whatever problem you are having, not just clean the ducts. If you have a mold or allergy problem, we want to address it."

Tommy Gwaltney | Owner
Company Information
Services Offered
Air Quality Systems (AQS) provides duct cleaning for residential and commercial customers.
Company History
Tommy Gwaltney is the president and founder of Air Quality Systems. Tommy has more than 30 years of experience in the industry and remains a hands-on owner.
Distinctions
Owner Tommy Gwaltney currently serves on the Annual Meeting Committee and previously served on the Education and Safety Committee of the National Air Duct Cleaners Association (NADCA). He also spent nine years on NADCA's board of directors and was inducted into the NADCA Hall of Fame in 2016.
Employee Information
Air Quality Systems has a NADCA-certified Air Systems Cleaning Specialist (ASCS) on staff.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
5925 Peachtree Corners East
Norcross, GA 30071
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Air Quality Systems has received 4.8 out of 5 stars based on 99 customer surveys conducted through GuildQuality.
5
84
4
12
3
2
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/21/2020

“They met all of my expectations.”

Review by
01/21/2020

No review comments provided

Review by
01/21/2020

“They met or exceeded my expectations with their knowledge.”

Review by
01/21/2020

“I would like to recognize the entire team. They were excellent and very professional. I was very satisfied with the service I received. I would use them again.”

Review by
01/17/2020

“They did a good job.”

Review by
01/17/2020

“Air Quality Systems (AQS) met or exceeded my expectations. They did a good job throughout the house.”

Review by
01/10/2020

“All the services the com[any was hired for.”

Review by
01/10/2020

“The company was fantastic and came on time and performed as they said they would.”

Review by
01/10/2020

“The customer service was very good.”

Review by
01/06/2020

“Air Quality Systems (AQS) met or exceeded my expectations in regards to their expertise.”

Review by
12/21/2019

“The guys that came were very professional and courteous.”

Review by
12/21/2019

“Everything was great.”

Review by
12/21/2019

“They met or exceeded my expectations regarding the duct cleaning.”

Review by
12/21/2019

“I would like to recognize the guy that came to do the work for his exceptional service.”

Review by
12/21/2019

“They did the job.”

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

No review comments provided

Review by
10/03/2018

No review comments provided

Review by
10/02/2018

“Very impressed with the 2 gentlemen that came to my house. They were polite and stayed on task. Answered all my questions. Very professional”

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

No review comments provided

Review by
10/02/2018

“The cleaned out the dryer vent at the end of the visit. It was stuffed full for 8 ft or more. They kept right on working until they got it totally clean. What a great effort! This home was a disaster! It had tons of dog hair, grease, and general dirt in the ducts. When the guys left the house was so fresh and clean.”

Review by
10/02/2018

No review comments provided

Review by
09/26/2018

“They met or exceeded my expectations in all areas.”

Review by
09/17/2018

No review comments provided

Review by
09/12/2018

“I dealt with Rhiannon and was always extremely helpful. I also had a customer and one of my employees mention Caesar and how good he was.”

Review by
09/06/2018

“I was satisfied with them coming down from Atlanta and the polite girls in the office.”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“They met my expectations with their professionalism and knowledge.”

Review by
09/05/2018

“The men they sent were way below par”

Review by
08/23/2017

“Air Quality Systems just did a really good job. They did what they said they were going to do. They did the duct cleaning, just a cleaning. I would say A+ across the board. I've already recommended them.”

Review by
08/23/2017

“They were just very, very professional. They showed up on time. They were very courteous and kept their appointment. They did a great job. They left everything very clean. It's an A for sure.”

Review by
08/23/2017

“I thought they had great communication, they were very knowledgeable and did a great job for a great price. It was residential, just a cleaning. I'd give them an A overall.”

Review by
08/23/2017

“I liked that they fixed the problem. They did duct cleaning work for me. I would grade the overall experience with an A. I would be extremely likely to recommend them.”

Review by
08/23/2017

“They were on time. They did what they were supposed to do. Really no complaints. They just did residential duct cleaning. They deserve an A overall.”

Review by
08/23/2017

“They are timely and efficient. They did duct cleaning in my home. I would grade the overall experience with an A. I would highly recommend Air Quality Systems.”

Review by
08/23/2017

“I had my ducts cleaned. They were very efficient. They go in, did what they were supposed to do and they left. It's going to be an A overall.”

Review by
08/23/2017

“I liked the convenience and the quality of the person, etc. They did just the cleaning. It was an A+ overall.”

Review by
08/23/2017

“They did just duct cleaning. I would grade the overall experience with an A.”

Review by
08/23/2017

“They were really good. They took their time. They cleaned the ducts out really well and vacuumed everything up afterward. We didn't have to do a thing but write a check. Oh, I'd give them an A+. They were really great. I mean, one of them, they work together, but one of them worked behind the other and with each other so they were really great. They were there when they said they were going to be there and they explained everything to us. We were very happy with them. It's a service you don't need but once every five or six years so it'll be a while before we use them again. Well, there is some dust but, you know, the regular dust around the vents and everything. They were well dressed; they had a uniform. And they were clean. They were punctual. Actually, they were a little bit early because they told us they would be here at a certain time and we had gone out to eat. And we told them ahead of time that we go out to eat every day for lunch and they were about ten minutes early but they were sitting there waiting for us in front of the house. They didn't come and just say well hell they're not here, let's go. We already have recommended them.”

Review by
08/23/2017

“I think it was last year. I think it was very good. I mean, it hadn't been done in 30 years so it was time. They were very professional—came in, did their job, fixed some ducts that we had that the tape had come off, did that, reseal them, and we've noticed since that time we don't have as much dust in the house. All through the years we've had long haired dogs, we've had cats, so there's no telling what was down there. I would give them an A overall. We would certainly recommend them. We would call them again next time. We keep, everybody who does a good job, we keep their business card and that's who we call back.”

Review by
08/23/2017

“I'd say it's fine. I'm not planning on doing it again any time soon. They didn't replace anything, just a cleaning. I’d say A because I can't remember anything particularly wrong. I didn't get under the house to look. Customer service was good. I have nothing to compare it with. I have never had it done before. I've lived here 30 years and never been done before. I have nothing to compare it with. Number one, I wouldn't recommend anybody to anybody. I don't recommend people to anybody else unless I'm asked so.”

Review by
08/23/2017

“I liked the fact that the company came back. I thought it was not clean and they actually returned and inspected it. I mean, the job was done. I'd give them an A overall. They responded back fast and they came back. They were there on time. They knew what they were doing even though I thought they were not. I would recommend them to anyone.”

Review by
08/23/2017

“They were very nice. They were courteous and they seemed to do a good job. We haven't had any problems with it. They pointed out a few issues that I needed to take care of. We noticed less dust around the home after the service. I'd give them an A overall. They did a good job and I would use them again. I would refer them to others.”

Review by
08/23/2017

“I liked how thorough it was. The guy, I can't remember his name, was very knowledgeable. We had a flood in our house and they did the duct cleaning upstairs and downstairs, both of them. I'd give them an A overall. It was good. Very highly to recommend them. Actually, I have already recommended them.”

Review by
08/23/2017

“There weren’t any problems. Air Quality Systems showed up when they said they were going to, and did exactly what we asked them to do. They did duct work cleaning and heating. I would grade the overall experience with an A. I would be extremely likely to recommend them.”

Review by
08/23/2017

“I liked that they were very thorough, very efficient and very clean. I was just happy with their service. They did a thorough duct cleaning. I would grade the overall experience with an A. I would be extremely likely to recommend them.”

Review by
08/23/2017

“The lady that I was speaking to on the phone, because we were out of state, was very helpful. They just did duct cleaning for us. I would grade the overall experience with an A. I would be extremely likely to recommend them to others.”

Review by
08/23/2017

“They were very friendly. They did forget one of my vents and I haven't had time to call them back. But they did forget to do my kitchen vent next to my refrigerator. They're not aware of this, I haven't had time to reach out to them. I would give them a B only because they forgot the one vent. They were there on time.”

Review by
08/23/2017

“The customer service is amazing but, and I didn't complain to Air Quality Systems, but my thermostat, after they did the cleaning my thermostat, it's not cooling the way it used to. I mean, I wish they would have, they may have needed to adjust the thermostat. And then I wish they would've put something over the vents so dust and stuff didn't go out into the house. I do business with them with my company too. I just didn't mention it. I would say a B overall.”

Review by
08/23/2017

“I think it was OK. They did the duct cleaning. There's no way for me to know how good they cleaned the ducts. I have no way of viewing the duct work to see how well it was cleaned and all. As far as I know, if they cleaned it like they're supposed to, I'd give them an A but there's really no way to know. Actually, I've seen an increase of dust. I'd probably give them a B overall. It's hard to say if I'd recommend them because I really don't know how good of a job they really did because I have no way of viewing the duct work. I mean, all I can do is take their word that they cleaned it. I can only see so far down the duct. From what I can see, it's clean, but I can't see the whole way.”

Review by
08/23/2017

“The company was good. When they came in to clean my house, one of the vacuums ripped, like something busted and the dust went into my house but they, yeah it was a nightmare. And the whole reason we were getting it done was because we were getting this old, dirty house in Roswell and my allergies were just terrible and so we had them out there because of that. But they were very nice. They were very apologetic and the manager came out and they hired, like, a maid service for me but it was just a mess. I mean, I had to clean it too. They paid for the maid service. They have integrity but it was just a catastrophe. They couldn't come out until the next day so I had to clean the majority of it myself. So, I mean, it was an accident and it rarely happens. I don't want to say a negative experience because they tried to make it right. But it wasn't the best experience either. I would say a B overall. I had a great experience with the lady that was in the office that I talked to on the phone. She went above and beyond many many times on the phone with me. And the manager came out. I don't know if his title is manager or supervisor but he came out immediately and inspected and, like, they were fantastic. It was just the worker didn't report.”

Review by
08/23/2017

“They just did the duct cleaning, no replacements. I'd give them a B overall.”

Review by
08/23/2017

“They did a good job. They just did the duct cleaning. I would say a B overall.”

Review by
08/23/2017

“They were supposed to have come back, but they haven't come back out, so I'm not very positive right now. They put a new layer under the ground under my house, and they ran a discharge line outside to discharge water from the basement, but they put it right in the path where we walk and the grass won't grow. They said they were going to move it, so it discharges the water, but it pumps out right in our path. And there's a big puddle of water there and it's muddy and they said they were going to move it, but they haven't, and it's been over a month ago. I would grade the overall experience with a C. I would probably not recommend them.”

Review by
10/06/2016

“They were very professional, took time to explain things, and paid really good attention to detail. They cleaned up after themselves, as if a cleaner had been there, which we didn't expect. I'd grade it an A+; they were awesome. I've already given their name to people. ”

Review by
10/06/2016

“They cleaned the ducts, but it took them a good amount of time to finish. I had a positive experience, but then again I’m still getting dust in my house. They did do what they were supposed to, so they get an A- from me.”

Review by
10/06/2016

“I'd give them an A. They honored their quote and did it as scheduled.”

Review by
10/06/2016

“No complaints, everything's great.”

Review by
10/06/2016

“They were great. I grade it an A+.”

Review by
10/06/2016

“I'd grade them probably an A.”

Review by
10/06/2016

“It was a good service.”

Review by
10/06/2016

“Their work was fine.”

Review by
10/06/2016

“I liked that they quickly finished in one day. I thought they did a really good job. I'd give them an A rating.”

Review by
10/06/2016

“They were excellent. I have no complaints with the work, and I would recommend them.”

Review by
10/06/2016

“I thought they were fantastic. I would highly recommend them; they were excellent. ”

Review by
10/06/2016

“I had my ducts cleaned by them. We had an excellent experience. No issues at all. They get a recommendation from me.”

Review by
10/06/2016

“They were great. It was excellent work with no complaints, and I’d totally recommend them. ”

Review by
10/06/2016

“I liked them. They were excellent; I had no problems, so I would highly recommend them.”

Review by
10/06/2016

“It was great. They cleaned a lot of dust and buildup out of our ducts, and we haven’t had a problem since. I would say it was an A or a B.”

Review by
10/06/2016

“I thought that they treated my home very, very respectfully. I appreciated their tidiness and they cleaned up very well. I'd grade them an A+. ”

Review by
10/06/2016

“They did exceptional work while thoroughly explaining their procedures. Their customer service really stood out, it was great. They get an A+ from me.”

Review by
10/06/2016

“I was referred by my HVAC guy, and I’ve referred them to many people who’ve had no complaints. They came on and time. I’d give them an A rating.”

Review by
10/06/2016

“They were great. They did an excellent job, and the house smelled a lot cleaner after they left. No complaints, and I would highly recommend them. ”

Review by
10/06/2016

“I used Air Quality Systems to clean my ductwork. They did everything that they promised in the timeframe they gave me, so everything was good. I'd give them an A+.”

Review by
10/06/2016

“It was satisfactory. They showed me how much dust they gathered through the air blowing and stuff. I did have another company come out. I think it was satisfactory. I would grade it probably like a C.”

Review by
09/01/2015

“They were thorough and honest. They answered my questions. My wife has allergy problems and she said it's noticeable the change in air quality over the last couple of years.”

Review by
09/01/2015

“They were good employees. They just did a good job. It's about the same after they did the work. Their work is fine again. I would give them an A.”

Review by
09/01/2015

“They were just very easy to work with and did a good job. I was able to tell a difference after I used them. I would say they were very good. A+.”

Review by
09/01/2015

“They were on time and very professional. I was able to tell a difference in air quality after using them. Their customer service was good, great. A+.”

Review by
09/01/2015

“I liked they didn't get stuff everywhere. They cleaned up. I was able to tell a little difference, not a lot. They were OK.”

Review by
09/01/2015

“They were efficient and they worked very hard. There was a noticeable difference. I would recommend them. I would give them an A.”

Review by
09/01/2015

“I can tell a difference in air quality after using them. I would grade an A.”

Review by
09/01/2015

“I liked that I was able to get the appointment in very short notice and they came, they did work. I didn't have to follow up or anything like that. I can tell a difference after they came. I would highly recommend the company.”

Review by
09/01/2015

“They seemed very professional and as far as I can tell the systems are cleaned properly so I think they did a good job. I would like to think I could tell a difference after they came. I do remember they were very courteous. I just remember they were some nice guys. I would say A.”

Review by
09/01/2015

“They were fast, courteous and did a good job. In and out. I could not tell a difference because we bought the house, did a major renovation and never turned the systems on until they were clean. I would say they were good and reliable. I would give them an A.”

Review by
09/01/2015

“They came in they were very clean, they did a very good job, cleaned up the ducts, showed us some stuff we needed to see, cleaned up and left. They did a good job. We did that in conjunction with a new furnace and heating system so it kind of made a difference. I would definitely recommend. An A+.”

Review by
09/01/2015

“I think they were contacted through my HVAC company. They came and did a pretty good job, quick, clean, etc. I don't think I was able to tell a difference in air quality after they came but I do know that the air ducts were dirty, so they did clean them up but I can't tell. I would tell someone who asked that they were worth hiring. An A.”

Review by
09/01/2015

“They came in and cleaned my ducts. They were very thorough and cleaned up everything as they went through, having to pull the vent covers off every vent and clean it out. So it was a time consuming process but they were very thorough and very tidy with the process. I could tell a difference after I used them. An A.”

Review by
09/01/2015

“They showed up on time, they knew why they were here, they had the tools they needed and the equipment they needed to do the job. They went about it professionally and when they finished they cleaned up and they actually did that twice because I have two houses and they did it in both houses. I would give them an A+. Truthfully I can't tell a difference in this house because this is a brand new house and I think our ducts are pretty good anyway but in the other house absolutely. It's an older house and the ducts in that needed cleaning.”

Review by
09/01/2015

“The last time we did duct cleaning they were really good. They even took pictures of them because it was awfully yucky the stuff they got out. I have asthma and that's the reason I had them cleaned out and not only were they thorough but they were very conscious that I was in the house and that they took care not to add any things as they were cleaning it out. They told me at the end of the job they told me where the biggest amount of clog up there was in our system which happens to be in our bedroom area which is mostly from our cats or something so it kind of helped me to make some changes some controls that I did in my house to make it more easy to breath. I will also say that whatever they did helped the flow of air through. The air conditioning units improved and like I said they - I have animals - they laid down stuff where they were doing it and told me when they were going to be in each area and they also were very conscious that I couldn't let the cats out, to watch for the animals because they had a hose through the door that they had to use through the process because the main vacuum sucking part was in the garage. I had a definitely positive experience with them and would more than likely use them again. Give them an A+.”

Review by
09/01/2015

“They were very professional, they explained what they were doing, they did what I thought was a very good job. One person cut his had kind of bad but he had called his boss and it was sort of toward the end of the day but he went ahead and finished up and I bandaged it for him. It looked like it was going to need stitches but he didn't quit because when he talked to his boss I guess they had come to the conclusion to go ahead and finish up the job but you know I'm on the southside and I think their office is on the northside. I was real pleased with them, especially since this house is 29 years old and I never really looked that close into the ducts. I would just get my flashlight, peep in there and it looked OK but when I started taking the vents off I said whoa wait a minute. But they did a good job, I was pleased with it. I think I could tell a difference after. I don't think the house was quite as dusty. Once I got the ducts cleaned it looks pretty good. I would say an A+.”

Review by
09/01/2015

“Everything went well and they did a good job. They showed up when they were supposed to show up and pretty much it is what it is. I thought they did a great job. To be honest I still have a problem there, it still needs to be done probably. I don't know what it is there's something in it - the air is still kind of musty. When they left it didn't smell that way it smelled clean and good and different. I don't know if it's an old house smell but it still has that musty smell. They were recommended by a neighbor.”

Review by
09/01/2015

“It was great. They just came prepared, they did the work, they had the right equipment, they were on time and they finished on time. I think I could tell a difference, it's kind of hard to determine that but I can tell looking at the ducts. I get fewer allergies in the morning and things like that, it was worth it. Their customer service was great, they were just good people, easy to talked to, they explained what they were doing and they didn't mind me looking over their shoulder. I would give them an A.”

Review by
09/01/2015

“They were very prompt and they were very cordial and they made sure that they came in with protected shoes. Their shoes were protected, they protected my property and they finished very quickly and cleaned up and left. I was very satisfied. They explained the process, what they were going to do and about how long it would take. I can tell a difference after using them. I would recommend them. I would give them an A+.”

Review by
09/01/2015

“They were just very quick, very efficient, and they cleaned up all their messes behind them. Initially I could tell a difference in air quality but it didn't take long - I have a fully carpeted house and it didn't take long before I had all my dust back because of brand new carpet. A friend of mine recommended them. I would give them an A+, they were really great.”

Review by
09/01/2015

“They're just nice. They put protection on their feet. They did everything they told me they were going to do. They forgot to put something back, put a grate back. So I called them, they mailed me the screws and I put it together myself. Other than that everything was just generic customer service. My wife is more sensitive to anything than I am so I don't really notice a difference. Probably an A.”

Review by
09/01/2015

“They did everything that I asked in a timely and professional manner and they had no reason to come back. They completed their project as planned. I only noticed a slight difference in air quality but it's because I hadn't lived in the house in a long time so it wasn't like I was doing it because it was dirty I was doing it because it had never been done. Their customer service was excellent.”

Review by
09/01/2015

“Nothing very specific, they were tidy, they were quick and courteous. I would recommend them. Just a B, when they pulled off the vents they pulled all the paint off. They could have been more careful with that.”

Review by
09/24/2014

“They cleaned our ducts, and I liked their professionalism and the thoroughness of the job. We found AQS through a referral from the people that handle our air conditioning and heating system. I'd give them an A+.”

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