Dryer Vent Wizard of DC and Montgomery County
2nd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Dryer Vent Wizard of DC and Montgomery County has received 4.8 out of 5 stars based on 71 customer surveys.
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2nd year as a Best Pick Call
"Dryer Vent Wizard is an industry leader when it comes to cleaning, repairing, and installing dryer vents. We only service dryer vents and have been doing so for over 17 years. We are locally owned and operated, but DVW is a national franchise, so we have a vast pool of knowledge and resources to draw from when servicing vents."

Eric Butler | Owner & President
Company Information
Services Offered
Dryer Vent Wizard of DC and Montgomery County cleans, installs, repairs, reroutes, replaces, and inspects dryer vents for residential and commercial customers.
Warranty
The company will reclean any vent line in need of cleaning within one month of the original cleaning service.
Company History
Dryer Vent Wizard of DC and Montgomery County was founded in 2000. Company owner Eric Butler has worked in the industry for over ten years and states that he has serviced thousands of vent lines.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug tests.
Additional Information
Dryer Vent Wizard of DC and Montgomery County states that all company technicians are handpicked and trained by Eric.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
02/22/2018

“They were awesome. I had a great experience, all kidding aside. I think they saved my house from being burnt down. So, I only have great things to say. They cleaned my dryer vent, and they added some kind of a vent to the outside of my home. I just thought that they were very fair in price, and I thought they were easy to work with. I really liked the gentleman that was here. He was here for quite a while. He cleaned it from the inside, and then from the outside of the home, but I thought he did a nice job. I would give them an A. I already have recommended Dryer Vent Wizard, and some of my friends have used them.”

Review by
02/22/2018

“It was fine. They cleaned out the dryer vents, which technically didn't need cleaning out because that wasn't my problem. They checked everything and did what I thought they needed to do. They seemed to know what they were talking about. I would grade them a B+, they were very expensive. Highly unlikely I’ll recommend, because I don't live in that area anymore, and don't have a need for that service anymore, and my friends don't live there either.”

Review by
02/22/2018

“They replaced the vent out from the back to where it actually exits out. My dryer's a little difficult to access. It's in a small closet, and the first person who came wasn't able to get it out of the closet, and they sent someone back that day. They sent two people back, actually, just a couple of hours later. They were able to get everything resolved that day. So, that was usually helpful. I'd give them an A overall.”

Review by
02/22/2018

“They're fantastic. They're good people. They did a whole recommendation on a dryer vent on a new vent on a roof for me. They did the cleaning and a new vent. They didn’t actually install the vent on the roof, but they told me exactly what I needed to do. They were very helpful. They are A+, and there is no need to think about that. They just were a great company, and I did recommend them.”

Review by
02/22/2018

“They took care of the dryer vent. He came on time, knew what he was doing. He was polite. I guess it's one of those things where it's not noteworthy, it's kind of a good thing. I'd give them an A-. I already have recommended them.”

Review by
02/22/2018

“They were fine. They put another vent in for us. They were courteous. They were nice, on time. They were just fine. They did a good job. I would use them again. I would give them an A.”

Review by
02/22/2018

“They only did dryer vent cleaning. They were professional and efficient. They were professional, informative, friendly, and they didn't try to upsell me. I would grade them an A.”

Review by
02/22/2018

“They just did the dryer vent that day. They were quick, efficient; got in, got out, and did what they had to do. I would grade them an A+.”

Review by
02/22/2018

“They just did dryer vent cleaning. They were courteous and efficient. I would grade Dryer Vent Wizard an A.”

Review by
02/22/2018

“There were no problems. They did dryer vent cleaning for me. I'd give Dryer Vent Wizard a B grade.”

Review by
02/22/2018

“They did dryer vent cleaning. I would give them an A for my overall experience with them.”

Review by
02/21/2018

“We had a good experience. I thought he did a good job, and he was professional. They cleaned the dryer vents. I would give them an A for the overall experience.”

Review by
02/21/2018

“He was very friendly, and he did very good work. I would give them five stars.”

Review by
02/21/2018

“I would grade them an A—I thought they were pretty good.”

Review by
02/21/2018

“Everything was fine. No complaints.”

Review by
02/21/2018

“I had an A+ experience with them.”

Review by
02/21/2018

“I had a positive experience.”

Review by
02/21/2018

“It was positive.”

Review by
02/21/2018

“They did the job on time at the price they said, and it worked. They provided an air vent for a washing machine—or dryer, actually, that had to vent out to the street level. I would grade them an A on everything.”

Review by
02/21/2018

“Dryer Vent Wizard came out, and they cleaned the dryer vent. They found where the problems were. They were in and out, and I was confident that I knew what they were doing. Overall, I'd give them an A+, because they did what I asked them to do.”

Review by
01/03/2017

“They were good. It took a while to get them to solve the problem, but it's a good operation. I'd recommend them. I'd give them an A- overall. The quality of work was good, but it took them a while. When the boss came, it worked out well. When he sent a staff member, it was not so good.”

Review by
01/03/2017

“We had good service. They were out and the one guy spent hours cleaning. This was in the spring and I guess they came out again. I think it was very good. I would say it was an A+. They did a great job, the one guy did a great job. I'd definitely recommend them.”

Review by
01/03/2017

“I'd give them a B overall. I think the quality of work was OK. I can't tell if the whole vent was cleared out because my dryer still isn't working properly. I don't know if it's because it's an older dryer. I'm not sure what the problem is. There's no way for me to gauge if everything is cleaned out of the vents.”

Review by
01/03/2017

“It was a mixed experience. Overall, I would give them a C+. It was just dryer vent cleaning done. The ad was misleading. It went from $39.95 all the way up to $5, which I disputed before I let them do the work. It was just very misleading, the ad. I felt like I was double charged for certain items that I should've just been one time. The technician was fantastic. I had nothing at all against him. The technician did his job. It was the company that I was a little upset about. I wouldn't recommend the company.”

Review by
01/03/2017

“It was great. Overall, I'd give them an A+. They just did some dryer vent cleaning. It was all really good.”

Review by
01/03/2017

“Overall, I'd give them an A. Their punctuality was good too. It was just dryer vent cleaning done for me.”

Review by
01/03/2017

“I'd give them an A. It was the annual inspection and then cleaning the vent pipes. I like that they just do what they say.”

Review by
01/03/2017

“I'd give them an A+. I just had my dryer vents cleaned.”

Review by
01/03/2017

“It was fine. I'd give them an A overall.”

Review by
01/03/2017

“I'd give them an A+. They were great. It was just dryer vent cleaning.”

Review by
01/03/2017

“I'd give them a B overall. It was just vent cleaning.”

Review by
01/03/2017

“It was a great experience. Overall, I'd give them an A. They just cleaned out a dryer vent. They were just punctual and did what they said they were going to.”

Review by
01/03/2017

“I'd give them an A+ overall. I'd be very likely to recommend this company. They cleaned the dryer vents.”

Review by
01/03/2017

“I'd give them an A+ overall. It was just dryer vent cleaning. They were good, knowledgeable people.”

Review by
01/03/2017

“I'd give them an A+ overall. It was very thorough and I thought it was reasonably priced.”

Review by
01/03/2017

“I'd give them an A. Overall, it was good. It was just dryer vent cleaning and they did a good job.”

Review by
12/30/2016

“They were very efficient and they repaired quickly and that was it. I'd give them an A.”

Review by
12/30/2016

“I had no complaints and I'd highly recommend them.”

Review by
12/30/2016

“I had no complaints and I'd recommend them.”

Review by
12/30/2016

“I had no complaints and I'd recommend them.”

Review by
12/30/2016

“It was purely routine. I had no complaints and I'd recommend them.”

Review by
12/30/2016

“They were good. I highly recommend them and I had no complaints.”

Review by
12/30/2016

“They were great. I had no complaints and I'd recommend them.”

Review by
12/30/2016

“They did work for me and it was fine.”

Review by
12/30/2016

“I had no complaints with them and I'd recommend them.”

Review by
12/30/2016

“I had no complaints with them.”

Review by
12/30/2016

“I had no complaints with them.”

Review by
12/30/2016

“They were OK. They were fine.”

Review by
12/30/2016

“It's fine.”

Review by
12/30/2016

“Overall, I'd give them an A.”

Review by
12/30/2016

“They did a great job. I don't have anything bad to say. I would highly recommend them and I had no complaints whatsoever.”

Review by
12/30/2016

“I think they were pretty persistent in trying to figure out other causes of the problem. I'd give them an A overall.”

Review by
12/30/2016

“The last time we were not as impressed. We didn’t think it was that good. I'd give them a C overall. He was on time.”

Review by
12/30/2016

“We like them, they do a good job, and we're happy with them. We have no complaints and we'd highly recommend them.”

Review by
12/30/2016

“They were just really efficient and very polite and they knew what they were doing. Overall, I'd give them an A.”

Review by
12/30/2016

“I had a very good experience with them. I had no problems with them and I would use them again with no qualm.”

Review by
12/30/2016

“I wasn't crazy about the gentleman that came out. He wasn't the normal owner guy that's come out before.”

Review by
12/30/2016

“They were very thorough and explained the risks of not having that service performed. They were very good. I would give them an A.”

Review by
12/30/2016

“He was very good. He knew what he was doing. He came in, did it, got paid, and left. I'd give them an A. I had no complaints.”

Review by
12/30/2016

“They were good. They showed up, they did the work, and they were good. I had no complaints and I'd absolutely recommend them.”

Review by
12/30/2016

“They're reliable in that they come when they say they’re going to, they're pretty easy to get a hold of and book, and they did a good job for us. I'd give them an A+ overall.”

Review by
12/30/2016

“They were really friendly, professional. They did their job. They did a really good job so I was happy. Overall, I'd give them an A. I'd recommend them to somebody else.”

Review by
12/30/2016

“I had a great experience with them. I liked their professionalism and they were able to diagnose the problem very easily. It just worked out really well. I'd give them an A+ overall.”

Review by
12/30/2016

“They've just been very good for me. When I bought this house, there was no dryer vent at all. The head of it then, I think he's still the head but he didn't come the last time because he's got an assistant now, his name is Eric Butler and he was wonderful. He drilled the whole thing and it's been very good. I try to get it serviced regularly. Somebody came last year and did a very good job. I'd give them an A overall. I'd most likely recommend them.”

Review by
12/30/2016

“They were very knowledgeable, capable, and put a new connection to my dryer vent on the outside. It's been very effective. It helped me, the clothes dry in a lot less time. They cleaned it up real good. They do a good job and I was going to call them just to come and check it because they were offering a discount if I do it soon. I had no complaints with them and I would highly recommend them.”

Review by
12/30/2016

“We did a prepaid service for the following year as well. So I'm hoping that goes as well. They had to come back once because the one technician forgot to put the screw in, so the front of the machine came off. It was a little mishap, a little hiccup but they fixed it right away. I'd give them a C overall.”

Review by
12/30/2016

“They charged me a certain amount of money just to show up at my house and tell me that there's nothing they could do for me. They called and they came out and said there's nothing they could do for me. They wasted my entire day and charged me $5. They were punctual and clean, but at the end of the day it was big rip off. I wouldn't recommend them.”

Review by
12/30/2016

“The technician complained about the job and had an attitude. He didn't like what he was being asked to do, which is a pretty standard type of thing. I'd give them a C overall. They got the job done. Their punctuality and cleanliness was fine.”

Review by
12/30/2016

“They kept the appointment and did a good, nice, clean job. They didn't leave a mess or anything. It wasn't real complicated, but it was hard. They did a nice job. Overall, I'd give the total experience an A.”

Review by
12/30/2016

“They were very informative, very efficient, they showed up, did their thing, and don't try to sell you something else unless it's needed. It was just a positive experience. Overall, I'd give them an A+.”

Review by
12/30/2016

“It was pleasant. Rather expensive, but pleasant. They apparently did a good job and they were fine. We have something to use them again in the spring. We'll call them again. I had no complaints and I'd recommend them.”

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