Mento Landscape & Paving, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mento Landscape & Paving, Inc. has received 4.8 out of 5 stars based on 70 customer surveys.
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3rd year as a Best Pick Call
"For over 42 years, Mento has been providing superior landscaping and hardscaping services to customers on the South Shore. We strive to maintain a strong relationship with our customers and guarantee complete customer satisfaction."

John Mento | President
Company Information
Services Offered
Mento Landscape & Paving, Inc., provides asphalt driveway paving services. The company also offers interlocking concrete paver installation, patio and walkway installation, retaining and decorative wall construction, and landscaping services.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
The family-owned-and-operated business was founded in 1973 by John L. Mento. John's three sons help manage the company: John is the Vice President of Operations, Joseph is the Vice President of Sales, and Dan manages the retail operation and oversees the care and inventory of the company's equipment and materials.
Employee Information
Employees of Mento Landscape & Paving wear uniforms and drive marked vehicles.
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

Compiled Score:

Mento Landscape & Paving, Inc. has received 4.8 out of 5 stars based on 70 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
04/02/2018

No review comments provided

Review by
03/27/2018

“They were very good at suggesting some minor adjustments. The project went very well.”

Review by
02/27/2017

“The end result was not what we wanted. They were doing a driveway. I'd give them a D.”

Review by
02/27/2017

“It was this past June. They did a driveway job. Nothing in particular I liked. It's a well run company. Good leader. Just the driveway. I'd give them an A. I'd recommend them.”

Review by
02/27/2017

“It was this past November. They did paving. It was very positive. They did excellent work with no problems overall. I would be very likely to recommend them to a friend.”

Review by
02/27/2017

“It was last June. It was fine. The service was fine. It was a good job. It was a good job. They did my driveway. I'd give them an A.”

Review by
02/27/2017

“This time around, because I've used them before, I thought it was a little sloppy. They did a driveway. I'd give them a C+.”

Review by
02/27/2017

“It was this past August. They gave you a date and they came and did it. That was about it. They did a driveway. I would give them a B+. Everything was great. You have to be a little bit more specific. With the guy that came he probably knew what he was doing, but obviously the workers- I just think you have to label stuff a little bit better. I thought they would be able to know just by the conversation, but they check out a lot of jobs. That's why I think it's positive. I just think I should have labeled stuff a little bit better, so it's kind of more my mistake than it is them. I just wish there was a little bit more communication before, but, other than, it was good. I would refer them again to somebody. I am very likely to recommend them to a friend.”

Review by
02/27/2017

“Sometimes when you ask for service they don't always give you even a date of when they're going to do something. Not only that, I've recently called them back because there's a problem with something that they did for me. I guess someone will come tomorrow to check it out. Driveway and a step. I guess I'd give them a B-. The other part is the fact that the driveway was repaved and I don't know that they graded it well enough. Water still runs in the wrong places. I don't know if they're even open this time of year, but I had to make 4 phone calls before I could even get someone to respond to me. I think their punctuality is pretty good.”

Review by
02/27/2017

“It was this past November. I didn't really talk to anybody that day when they did it. They just came and did it and then that was it. They did a driveway. I would say an A I guess. I wasn't here, so I really don't know. I wasn't here when they did it. I came home after the fact. I don't know what I'm supposed to be rating. The end result? I guess it was fine. I've never had it done before, so I don't have anything to compare it to. I didn't see anything left around my home. There was some tar, some little bit broken pieces of tar, but I guess it was probably that way with everybody.”

Review by
02/27/2017

“It was this past August. Good quality work when they showed up. They got back to me every time I called them and they were very prompt in giving me a change in the work order when I made some changes. That's what we originally agreed upon. They were very easy about it. They made some changes on spot 2 at the time they were doing the work. Driveway and landscaping. I'd give them an A+. They came when they said they would.”

Review by
02/27/2017

“It was this past August. Very good. They were convenient. I needed something done really quick and they were willing to do it and did the job. They did a portion of my driveway. I would say an A-. I didn't have much customer service. I wasn't there for punctuality, but I knew the job was done.”

Review by
02/27/2017

“It was this past November. They did a driveway replacement as well as some landscaping. They stuck to their budget. They were on time. It was all in scope and I got exactly what I expected. I'd give them an A. I already have recommended them to 2 other people.”

Review by
02/27/2017

“It was this past September. They were on time. They worked hard. The owner was good to deal with. The foreman was good to deal with. They definitely worked really hard and got the job done. They did actually all three (pavers, landscaping, and driveway). Give them an A.”

Review by
02/22/2017

“They did an excellent job on the driveway. I would say A+. The whole kit and caboodle. I'd recommend them to anybody.”

Review by
02/17/2017

“They tore out and repaved, re-asphalted, my driveway. I'd give them an A.”

Review by
02/17/2017

“They did a great job. They did driveway for me. They were an A.”

Review by
02/17/2017

“They did some grading- not grading, but they did an extension to our driveway and clean up and planning of grass. I'd give them a B+.”

Review by
02/17/2017

“They did a driveway. I'd give them an A.”

Review by
02/17/2017

“It was very positive. They prepared my backyard to pavers. The driveway: that was the backyard. It was about 6 square feet. They used excavators to remove the old existing asphalt and prepared everything to lay new pavers in the yard. That time was great price, so I was very satisfied with them. I'd give them an A. They were very good. There was some issue with punctuality when something happened with one of them, so they had to go to the doctor, but, other than, I was aware about it. They told me if they had to go to a concert or something. Everything was fine. Cleanliness and expertise were very good. I would recommend them.”

Review by
02/16/2017

“They were fantastic. It was an absolutely positive experience for me. They widened the driveway, put up a stone retaining wall, and paved it. The people and the quality made it a positive experience. They followed up, and they did it on time. It was just a really great, great job they did and very accommodating. When we wanted them to do something, they would change it. So all in all, I would highly recommend them. They are an A+ company.”

Review by
02/06/2017

“They did a driveway replacement for me. They were timely with their estimate, they did exactly what I asked them to do, and they kept me informed on their scheduling, so as a the project was supposed to go, it went. Everybody was polite and courteous. When I asked a question, the guys that were doing the work were very upfront about things. So, overall, the experience was very positive. I wouldn't hesitate to use them again. They deserve an A. I'd be very likely to recommend them.”

Review by
01/25/2017

“I use them a lot, and I also referred him to my daughter and about 8 other clients. He's a very dedicated man. He does great work. He's put in several driveways. He does landscaping, and what we call Pavers. He does a lot of that work and some customized landscaping. We've never had any problems. He's very thorough and really efficient. He's always on time, and he cleans up very efficiently after the job. I don't know if I've ever had any problems with the guy. Any time we call him, and he's on, it really is nice to have a contractor like him. Some of them, you know, you've got to chase them. They’re definitely an A across the board.”

Review by
01/25/2017

“Well, we did have a problem with Mento. Overall, it was a positive experience. They dug up the backyard and re-seeded, re-planted the grass seed, and that didn't really come in good at all and is going to have to be re-done. But I think that was more a lack of water than anything else. Other than that, they were fine. No problem. They put in a driveway for us, re-surfaced the driveway. That was satisfactory. We also had sod put in the lawn, too. They were easy to work with, friendly. The people were very nice, but the first time we had a driveway put in and we had sod in the front lawn, but the backyard we had fully payed twenty-five hundred and they came and they couldn't bring in a machine to dig it up. So, they had men dig it up, which I think they should've brought some route or roter or whatever it is and it just turned out, we did water it and then we couldn't water after June, but it is completely weeds. And I had called three times, and Jason never got back to me, but I finally got in contact with him. And I was disappointed because I think they were a good company and I like them, and he apologized and said he would do it over in the spring. I was disappointed, in the backyard. But other than that, it was definitely a positive experience. I'd use them again. I give them a B.”

Review by
12/06/2016

“I like that they kept their word. I liked that they didn't require a significant down payment. I think it was reasonable what they put, and my recollection is that they balance is done at the completion of the project; and that's good, that's pretty honest. They did a walkway, asphalt, as well as getting rid of these pebbly rock, and a shed. They did both paver's end asphalt and asphalt. I did a walkway, more like a patio-looking thing, and the other was building a basketball court. So they kind of put in the asphalt for that. Honestly I would say B+ to A-, I was pleasantly surprised with the work. I think they did it great, it was pretty quickly. The only little complaint I would have is I think they could have done a better job in the cleanup afterward. For example, when you lay down the paver's, there's apparently some kind of sand that they use or something like that, so a lot of on my initial driveway, a lot of that stayed on my asphalt actually kind of messed up my driveway a little bit. So I had to power wash it and I couldn't get it all off. So when the spring comes that's another thing I'm going to have to do, is kind of power wash the remainder of that sand because it really settled into my asphalt. I would have liked for them to have cleaned that up, but in retrospect as far as the work? It's not that it wasn't a deal breaker, I would certainly hire them again; But, I would let them know that ‘Hey, last time you guys didn't do a good job with this.’ When I dealt with the person who picked up their phone? I don't think she's Miss Congeniality, but the gentleman that I worked with, the contractor who did the contractor? I think he's a terrific guy. The lady that picked up the phone? Eh, maybe she needs to go to a customer service school a bit, not that friendly. When I signed the contract they were about 3 days out. When they called, they initially told me they were going to be able to complete it in 2 days, but it took a little bit longer than 2 days. Despite all that? I would recommend them, because I could talk to them about being a little cleaner.”

Review by
12/06/2016

“They did the driveway for us, and they did an excellent job.”

Review by
12/06/2016

“They were a big company. They did a good job.”

Review by
02/29/2016

“It was driveway work. We had a sinkhole that was involving a corner of our driveway. I have not had a good experience so far. They came out to dig out the sinkhole and the tree roots that were underneath there and then repave the area. They said they had a two-year guarantee on it. Within six months, the thing was sinking again. I've tried to call them and have them come evaluate it and fix it on several occasions. I get back a letter that will say, ‘Oh, I'll come out and take a look at it.’ I don't know if they come or not, but it continues to get worse, and they're not doing anything about it. I personally would never use them again. I thought that the price was fair. I liked the person who came out to do the evaluation of the property. I liked him more than some of the other people that had come out to evaluate it. I thought I could trust them. They're pushing us off and not doing anything about it. I would give them the worst grade. The price was reasonable, but it wasn't the cheapest one either. I had a little more faith in their business, but it turned out to be a waste.”

Review by
02/29/2016

“The gentleman that worked here worked diligently and quickly. They were in and out as quickly as they told me they would be, and the people were very nice and polite while they were here. They did paver work, landscaping, and driveway work. We liked the price, and we liked the people that we spoke to when they came in and gave us our estimate. It’s totally an A grade. We had no problems.”

Review by
02/18/2016

“I could not have been happier. They were very honest, took the time, and created a design plan for us. They came when they said they would, got the job done very quickly, and exceeded our expectations. They also really helped us with picking out pavers and giving us recommendations because it was our first experience with talking about the design and the colors based on our house. They did a great job. They did a paver patio and a granite step down onto a paved driveway. I’d chosen them from a friend. When I was getting quotes, a friend of mine said she’d used Mento for her paving. She had her driveway paved, and they had done that a couple years prior, so he was actually one of our last estimates to get because I had already gotten three or four. I wanted someone who could do both jobs. I initially started out with people who do the paving, and another company doing the asphalt driveway, but then at the end, we ended up going with a company that could do both. I’d give them an A+.”

Review by
02/18/2016

“They showed up on time. They’ve actually done a few jobs for me over the years. The last one would be our driveway. We had some problems, but they came back and repaired it. They did a good job. They stand by their work. They just dropped off the dirt, and then I did my own landscaping. The customer service—they got back to me, and they’re very polite. They’re very convenient. The price is very competitive. They’re right around the corner from me. It was just pricing room, dirt, and basically, they were the closest and the cheapest. We’ll give them an A.”

Review by
02/18/2016

“They did my driveway, and they did a great job. I liked the fact that they were punctual, they cleaned up after themselves, and they seemed to know what they were doing and did it. I’d interviewed a few people. They were not the cheapest, but I kind of liked his attitude, so I went with them.”

Review by
02/18/2016

“They were prompt, did a good job, and weren’t too overpriced. They tore up my old driveway and replaced it. They get an A from me.”

Review by
02/18/2016

“Their work was good. The price was fair. It was quick. It was good service. They were paving my driveway. The customer service was fine.”

Review by
02/18/2016

“They did our driveway recently. Everything was fine. They were efficient, quick, and right on the budget. I chose them because they had done something at my parents’ house. I’d give them an A.”

Review by
02/01/2016

“Mr. Mento listened to me, and then he did it nice. His people did a good job. He did a new asphalt driveway, a stone patio, and shrubs and mulch around the house. I’d give them an A.”

Review by
02/01/2016

“They were very good. They were prompt and neat, they cleaned up after themselves, and they did a great job. They did some hardscaping; they put a new driveway in, did a new front sidewalk, and built a side retaining wall adjacent to the driveway. I chose them because they’re a local company in my town. I’d definitely give them an A.”

Review by
02/01/2016

“They redid our driveway, and we liked the job they did. They came in and did the job, and I sent the check. It was all good. They are what they say they are, and they do paving. I had no complaints, so I thought it was a good job. It looks nice. They were professional.”

Review by
02/01/2016

“They responded quickly, did the job on time, and I guess it was a positive experience, so I have nothing negative to say about them. They paved my driveway. They were local in town. I got two estimates, and they beat the other one by almost $1,000. I’d give them an A.”

Review by
02/01/2016

“It was good. They were able to come within the dates that we needed, their price was acceptable, and they were polite and clean. They cleaned up. They did driveway paving. It was asphalt. I’d give them an A.”

Review by
02/01/2016

“We were really happy with Mento. They came right away, and the guy was really friendly. The guys who came to do the work were really nice to my kids. They showed them how the job was done, walked us through it when it was all done, and told us how to take care of it going forward and what kinds of products to buy. I had questions, so I called back; they answered, and it was good. They pulled up a driveway and made a little mini yard out of it in the city. They also put down a concrete patio. They get an A.”

Review by
02/01/2016

“It was not great. When they came to pave my driveway, they dug up a Comcast line and cut it. Then they paved my driveway, and I kind of have crumbling holes in my driveway. I wouldn't say the overall quality is all that great. They did asphalt. I think because of the nature of the paving, I wanted stone pavers on the side, and they were the only company who did both things, and I now regret using them. I probably wouldn't use them again, so they're a D.”

Review by
01/29/2016

“My relationship with every workman on this property was very satisfactory in every way. That’s the most positive thing about it all. I think that the work looked beautiful, and I can’t quarrel with that. If I had a quarrel, I would say A- or B+ for Mr. Mento himself, who didn’t always agree and didn’t always understand what I wanted. There was never anything angry or uncomfortable on either of our parts. But I did find him resistant to some of my requests, so that’s what I put in the record. I wouldn’t want to have anything that I say to convey the impression that I think that they didn’t do a good job, because they did. Not only that, but whenever we had a problem later on, they sent somebody back and fixed it. So in that respect, I wouldn’t want to lower their rating because I think that they did a good job. But negotiating the work and how Mr. Mento and I were going to get along, I think, was in a separate category. I was more than happy with the other work, and I thought that they were all terrific, and I was impressed with their skill. Their attitude was just great. This was a driveway paving job. I knew I was going to have a driveway job sometime in my future, sooner rather than later. So we talked with Mr. Mento, his assistant, and his son, I believe, and decided we could do business. They made a price and a contract. I’m a tough customer, and I interrogate people—some people might say that I give them a hard time. I’m thinking seriously this summer about calling them back to do something over again—something that I requested that they not do, but they did it anyway under his direction, and that’s really how we got to this place. That makes me less than perfectly satisfied. I would grade them an A.”

Review by
01/29/2016

“I had no worries. I was very pleased with Mento. They did everything, and I wouldn’t hesitate to hire them again or recommend them. They paved a driveway for me. It was quite a little project, and they did a great job. I would grade them as an A. They are one of the few contractors that I haven’t had any problems with. They did a good job.”

Review by
01/29/2016

“They were very efficient, and they did an excellent job. It wasn’t easy because there was a sinkhole, and they had to figure out what was wrong. They paved the driveway. They did a good job. I would grade them as an A+.”

Review by
01/26/2016

“They did a fine job. They were widening a driveway and putting in a walkway. They were fine. Their price was much better than other folks I called too. I'd give them like a B+.”

Review by
01/26/2016

“They did the driveway. They’re all very professional. When they got there, they did everything on time. It was professionally done. I’d give them an A.”

Review by
01/26/2016

“They redid my driveway and sidewalk, and then they cleaned up the front garden and the sides of the yard. They replaced stuff damaged in the storm and put new stuff in. The customer service was just with the guy who set it up. The workers seemed pretty good though. It was an A company. They did a good job.”

Review by
01/26/2016

“I’m very happy with what they did. They repaired a wall that was along my driveway and stairs. I’ve used them in the past. They built the wall and stairs originally many years ago, and it just deteriorated over time and after using the wrong ice melt on them. They did a good job in the past, and they did this time as well. They deserve an A+.”

Review by
01/26/2016

“Mento did my driveway. When I called, they showed up that day to give me an estimate, and when they said they’d be there, they were there. I have no problem at all with them. I’d give them an A+.”

Review by
01/25/2016

“We were satisfied with their work. They did everything they said they were going to. They did a new driveway, and it was asphalt. I would tell anyone they were very positive. I was referred by the neighbors; they’ve all used them. I’d grade them as an A.”

Review by
01/25/2016

“Mento was great. They were very friendly and did a very professional job. I was very happy with everything. They did an asphalt driveway. They cleaned up everything, and they did a little more than what they committed to. They took some extra effort, so I highly recommend them. They definitely get an A.”

Review by
01/25/2016

“It was nice and easy. They literally showed up when they said they were going to show up, they did it in the amount of time they said it was going to take, and then they were gone. They did paving for the driveway installation. It was a day job. I have no complaints about their cleanup; no issues. I’d absolutely recommend them—no issues or problems. I’d give them an A.”

Review by
01/25/2016

“They did a fine job. They came when they were supposed to, and they did a very nice job. They finished in the time that they said they were going to, and we were very happy with what they did. They repaved a parking area and driveway. I would grade them an A. They were also very reasonable. We did check other companies, but their price was really good.”

Review by
01/25/2016

“Mento did our wall for us, and they did our driveway before that. Everything went well; they were great. They cleaned and got out of here in great time, and it looks fantastic. They’re an A.”

Review by
01/22/2016

“They put in a walkway from my driveway to my house. They were fine to deal with, and I have no complaints about them whatsoever. I would grade them an A+—excellent, no problem.”

Review by
01/22/2016

“They installed a new driveway. The owner that we dealt with was good and gave us a good price. I would grade them an A.”

Review by
01/22/2016

“They were good, they did the driveway. They did a good job, I would grade them a B, good.”

Review by
01/22/2016

“I had a very good service with Mento. They put in a new driveway for me. A man named Chris who works does plowing for them in the winter recommended them. The workers seemed very nice, and I was very pleased with them. I would grade them as an A+ because they were excellent.”

Review by
01/20/2016

“They just did good work and did it like they said they were going to do it. Everything was good. They did pavers for me in two houses—driveways and a back patio. It took two days. Their cleanup area was neat when they were finished. I’d definitely recommend them. I’d give them an A.”

Review by
01/20/2016

“The people from Mento know what they’re doing, they do a good job, and they are pleasant to work with. They put in a new driveway, and the area was all spick-and-span when they were finished. I would tell anyone good things about them. They’re an A.”

Review by
01/20/2016

“There was some slight issue with it, but they came out to fix it right away. The driveway still looks good. The company before lasted a year. It looks good. I’ve actually recommended some people to them already. They get an A.”

Review by
01/20/2016

“They did a driveway and landscaping. We called them, they came out for a quick estimate, and that’s why we went with them. Their customer service was great, so overall, it was a great experience. I would rate them as an A.”

Review by
01/20/2016

“They followed up. They did the job in like three days, and they were in and out, so it was great. They did a new driveway, some paving in the back, and a new walkway. They did a brand-new, big patio, too. They didn’t leave anything behind or anything like that. I’ve already recommended them to my parents, and they did work there, too. They get an A.”

Review by
01/20/2016

“I love them, and I thought they were great. They were very timely and quick, and they got the job done well. They went above and beyond and paved an extra little patch for us so that we could have little walkway in our yard. They’ve paved our driveway, and they had been recommended by somebody else. Their customer service was great. They were quick to respond when I called and came by right away, and the lady at the house was really great. They get an A.”

Review by
01/20/2016

“They did the driveway. The customer service was good. I’d give them an A.”

Review by
01/20/2016

“Mento Landscape & Paving did our driveway. They were great, and they did a good job.”

Review by
01/20/2016

“They were good. The driveway looks great. It was excellent with no complaints.”

Review by
01/20/2016

“Everything went great. They paved my driveway. They are good—that’s why I chose them. The customer service was good. They’re excellent, and I’d give them an A+.”

Review by
01/20/2016

“I had a good experience with Mento. They extended the driveway. I chose them because they’re local, and their customer service was good. They get an A.”

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