Cape Plumbing Inc.
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Cape Plumbing Inc. has received 4.5 out of 5 stars based on 53 customer surveys conducted through GuildQuality.
5
38
4
9
3
3
2
3
1
0
3rd year as a Best Pick Call
"Here at Cape Plumbing, we provide a wide array of plumbing, drain, and sewer services. Whether you are in need of extensive repairs or basic plumbing work on kitchens, faucets, and sinks, we have you covered. We always strive to achieve 100 percent satisfaction."

Mark Cape | President
Company Information
Services Offered
Cape Plumbing offers residential and commercial customers a variety of drain and sewer cleaning and repair services, including rodding, camera inspection, sewer replacement, jetting, root removal, leak detection, and excavation. The company also performs general plumbing services.
Warranty
Cape Plumbing offers a one-year warranty on labor and materials.
Company History
The family-owned-and-operated company was founded in 2014 by Mark Cape. Mark is a Master Plumber with over 25 years of experience in the industry.
Employee Information
Employees of Cape Plumbing wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Cape Plumbing services most brands of plumbing equipment, including Rheem and Moen products.
Areas Served
Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
1625 NW 1st Court
Boca Raton, FL 33432
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
Closed
Licenses
CFC1428992

Compiled Score:

Cape Plumbing Inc. has received 4.5 out of 5 stars based on 53 customer surveys conducted through GuildQuality.
5
38
4
9
3
3
2
3
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/12/2019

“They did a good job pinpointing the issue and didn't overcharge me. There was a miscommunication at one point and they did the wrong work, however when I brought this to their attention they came back out and completely fixed it and didn't charge me for that portion of the job.”

Review by
08/11/2019

No review comments provided

Review by
08/11/2019

No review comments provided

Review by
08/02/2019

“I would like to recognize Mark for his exceptional service. He is one of the Owners. He is amazing. I would also like to recognize Chris who came out. He was great also.”

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

No review comments provided

Review by
08/02/2019

“I would like to recognize the person that came back to survey the damage. He worked with me and understood the issue and patched the pipe. Even though his office didn't want to admit the issue, he fixed it. There was water everywhere after they came. I'm happy that he tried to fix the pipe to the best of his ability.”

Review by
08/01/2019

“I would recognize Mark for his exceptional service.”

Review by
06/30/2019

No review comments provided

Review by
06/25/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/19/2019

“I'd like to recognize Chris for his exceptional service.”

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“I would like to recognize Arsenio for his exceptional service.”

Review by
06/14/2019

“I would like to recognize the workers for their exceptional service. They were very efficient and professional.”

Review by
06/13/2019

“Arsenio”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“The tech that came to my home and the gentleman I spoke with on the phone.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Our plumbers were able to find a solution to our problem (leaking hot water line) that resulted in not tearing up our walls and half the cost.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

No review comments provided

Review by
07/03/2018

“They were able to get to the job quickly.”

Response by Mark Cape
Happy to help! -The Cape Plumbing Team
Review by
07/03/2018

“They were very punctual, had a quick response listening to me, and identified the problem.”

Response by Mark Cape
Thanks for the kind review!
Review by
06/25/2018

“They made me feel confident in there workmanship.”

Response by Mark Cape
Thank you for the review Anita! -The Cape Plumbing Team
Review by
06/19/2018

“I was most satisfied that they were very organized.”

Response by Mark Cape
Thanks for the review Linda!
Review by
06/18/2018

No review comments provided

Review by
06/16/2018

“I would recommend Mike from Cape Plumbing without hesitation to anyone”

Response by Mark Cape
A recommendation from a current customer to a new one is always a sign that we're doing it right. Thanks for the vote of confidence Ron!
Review by
06/15/2018

“I was satisfied with everything.”

Response by Mark Cape
Thanks for the review Eric! -The Cape Plumbing Team
Review by
06/14/2018

“They met and exceeded my expectations because of their timeliness, professionalism, and their explanation of the job.”

Response by Mark Cape
Glad we could meet your expectations. We look forward to serving you in the future!
Review by
06/14/2018

“It is too pricey.”

Response by Mark Cape
We are sorry you felt that way Oscar. We do everything in our power to provide the highest quality service & parts available to our customers. We also strive to price our services affordably. However, we have never operated our business from the standpoint of trying to be the cheapest. We will never sacrifice quality of service by performing services at unsustainably low rates. That being said, it sounds like you had no problem at all with the services provided so for that we are happy. It was our pleasure to serve you. -The Cape Plumbing Team
Review by
06/13/2018

“I would like to recognize the workman that came out. He was exceptional.”

Response by Mark Cape
Thank you so much for the awesome review, Ken! -The Cape Plumbing Team
Review by
06/13/2018

“I would like to recognize the guy that they sent over here, for his exceptional service. He did a great job.”

Response by Mark Cape
Do you remember the name of the service technician Joseph? If so, feel free to pass it on and we will praise him accordingly. Thanks for the kind words! -The Cape Plumbing Team
Review by
06/12/2018

No review comments provided

Review by
06/11/2018

“There was major damage. He waited outside until the guy from the restoration company came to see if we wanted to file a claim with our insurance. Then the guy from Cape Plumbing did the repair. He exceeded my expectations.”

Response by Mark Cape
Thanks for the kind review Janette!
Review by
06/11/2018

“They exceeded my expectations in all areas.”

Response by Mark Cape
Glad we could exceed your expectations Gary. We look forward to serving you in the future.
Review by
10/24/2017

“We just got a new Best Reports, and I called about hurricane shutter installation. And they said they don't come to our area, they don't put up hurricane installs. They are called Redwood, and something, Redwood Hurricane and Shutters. They are in that book, and I just called them last week, and they said that information is all wrong in that book. So, whatever you guys are publishing is not correct. In fact, they don't come to this area. I told them I lived in Delray Beach. Oh, we don't go to that area anymore. I said, 'When did you stop going there?' Oh, we didn't go to Delray, we only go to—it's called Red Oak Shutters and Windows, and they're on page 45. So far, I haven't been too happy with that book. We tried to use that Cape Plumbing, and the guy came out and he didn't have supplies on his truck. My husband had to go to a home improvement store to get supplies while he was here.”

Response by Mark Cape
Unfortunately this review seems to be more about BPR than Cape Plumbing, Inc.
Review by
08/28/2017

“They did a great job and took care of us. I liked that they were prompt, and the price was reasonable, and they were very clean and professional. We had a semi-blockage in one our main lines. I would grade the overall experience A. Everything about them—work and skill—was good.”

Response by Mark Cape
Reviews like this always bring a smile to the faces of the team here. Thanks so much for sharing!
Review by
08/28/2017

“I liked that the people that sent out here were super friendly, very helpful, and patient. They have done a couple of things for me. They changed out some piping, and they also repaired copper lines that water was leaking out of. I would grade the overall experience A+.”

Response by Mark Cape
Thanks for the review!
Review by
08/28/2017

“I liked that they were very informative and actually offered me some tips to keep from running into any issues in the future. They cleared a drain pipe for my washer and dryer. Overall, they get an A+.”

Response by Mark Cape
An A+? We'll take it! Thanks for the awesome review of our services!
Review by
03/28/2017

“They were fast and clean. They came, they did the job, and they were done. They've done a couple of different things for me. They cleared the sewer line of a stoppage. I'd give them an A.”

Response by Mark Cape
Thank you for sharing your experience with us here on Best Pick Reports!
Review by
03/28/2017

“They were efficient, and they were on time. Very professional. I had no problems. I had clogged lines in my house. I'd give them an A.”

Response by Mark Cape
We are grateful for the opportunity to serve you! Thank you for choosing Cape Plumbing!
Review by
03/28/2017

“They did excellent. He was on time. He was very personable. His work was very high quality and he was just honest. I can tell you he was a honest person and he gave me the best price and did a really good job. It was work I could have done myself, but I didn't want to. It was as if he was never there. He really took care of the area and was clean and made it work. He was repairing my main line. I'd give them an A+.”

Review by
03/27/2017

“They were good. I had a positive review of them. They worked on my clogged-up drain. I'd give them an A.”

Response by Mark Cape
Thank you for the "A" rating. We greatly appreciate the review!
Review by
03/27/2017

“I had a problem with them, but they resolved it, so I would say, yes, it was OK. It was actually drain cleaning. I'd grade it good. Punctuality was good. Cleanliness was all right.”

Response by Mark Cape
Thank you for the 5-star review!
Review by
03/27/2017

“They have done work for us. We have enjoyed our experience with Cape Plumbing. They've done some drain work in our house as well as they did some clean out valve and stuff on the outside of our house. They were always willing to address the problems, fix what the problem was. They gave me estimates and I knew exactly what I was paying for and what I was getting. I'd give them an A+. I would definitely use them again.”

Response by Mark Cape
We are very grateful for the chance to serve you. Thanks for making Cape Plumbing your go-to plumber in Hollywood, Fl!
Review by
03/27/2017

“I was not that happy. They were supposed to clean out a sewer line and run a camera down there, and they couldn't get it clean. They couldn't get the camera in there because it wasn't cleaned out. End result: nothing. I'll give them a D because at least the guy tried.”

Response by Mark Cape
While we appreciate the feedback it is important to note that severly damaged, excessively clogged, intruded, or broken sewer lines often cannot be camera'd. This is not just a limitation to Cape Plumbing, but all plumbing companies.

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