McHale's, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

McHale's, Inc. has received 4.5 out of 5 stars based on 64 customer surveys.
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3rd year as a Best Pick Call
"We are big enough to serve yet small enough to care, and we provide our customers with prompt, dependable service. We use quality materials installed by skilled, courteous craftsmen. We are in our third generation of business, and we are still following our founder's very simple philosophy, which is to do what we say we're going to do."

Timothy McHale | Owner
Company Information
Services Offered
McHale's specializes in solving drain issues and provides drain snake and pipe lining services. The company also provides video camera inspection.
Company History
The family-owned-and-operated company was founded by Anna May and John McHale Sr. in 1950.
Distinctions
McHale's is a member of the Plumbing-Heating-Cooling Contractors Association (PHCC).
Areas Served
Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster
Address
2450 Trenton Road
Levittown, PA 19056
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA019372

Compiled Score:

McHale's, Inc. has received 4.5 out of 5 stars based on 64 customer surveys.
5
49
4
8
3
3
2
1
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3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/14/2018

No review comments provided

Review by
06/14/2018

“I felt like they what I was offered and what I got was not accurate.”

Review by
06/13/2018

No review comments provided

Review by
06/05/2018

“You guys were great. The guy who came to my house was great and there is nothing I can say about him. He was patient and did the job.”

Review by
06/02/2018

No review comments provided

Review by
06/01/2018

No review comments provided

Review by
06/01/2018

“Making the appointment was great, I was taken aback when the repairman gave me three options on his laptop. Cost prohibitive except for the third choice which was do nothing. Then the 'phone call' to the office to see if he could get a better price. Seemed a little shady.”

Review by
06/01/2018

“I would like to recognize the guy who did the service for his exceptional service.”

Review by
06/01/2018

No review comments provided

Review by
06/01/2018

“From the moment the team discovered my sewer line was collapsed, they worked quickly to get the job done! I was amazed at how smoothly things ran. And the team even continued to work in the rain!”

Review by
06/01/2018

No review comments provided

Review by
10/30/2017

“The tech was very knowledgeable. They were taking care of a clogged drain. I'd give them an A. I would recommend them.”

Review by
10/30/2017

“They were great. I liked their promptness and professionalism. They unclogged a drain. I would give them an A overall.”

Review by
10/30/2017

“They cleared the sewer. I would grade them an B+. There wasn't really anything, it was just clearing the drain.”

Review by
10/30/2017

“They put a new sewer line in, they were just all marvelous. They did a great job, I would grade them an A+.”

Review by
10/30/2017

“Drain cleaner. They did a good job, no complaints. I'd give them an A+. Customer service was good.”

Review by
10/30/2017

“He was very upfront about what was probably wrong and he was right. And he told the truth which I think a lot of service people that come out give you a song in advance and try to sell you bill of goods you don't need, so I was tickled with that. They were taking care of a line that needed to be snaked out. I would give this guy an A+ because he was very good. They predicted what time he was coming and he called and was there when he was supposed to be. I would definitely recommend them.”

Review by
10/30/2017

“They were on time, efficient, and told me exactly what they were going to do. They were transparent. They actually did some heating and air conditioning work and did some emergency repair after that in front of my house for a sewer line—they got it all done in one day. It was an A+. I'd absolutely recommend them.”

Review by
10/30/2017

“They have done different work for me. They remodeled my bathroom. They did the sewer line. They have done the flash compactor. They have done the lines for the washer line where the water goes out of the house. They have done many things. They're very professional. I would give them an A+.”

Review by
10/30/2017

“They've been out here a few times. The job's always done right. They replaced all my pipes underneath my mobile home, replaced a hot water heater, fixed a leak inside of my bathroom, and did something with my toilet in the other bathroom. I'd give them an A+. Very likely to recommend them.”

Review by
10/30/2017

“The guys were very nice and told you exactly what they were doing. They had to dig up the driveway to put in a new drain, a new pipe or whatever. I'd give them a B. I didn't really have to deal with customer service.”

Review by
10/30/2017

“It would've been the septic. They were fine. It was the waste pipe. I'd give them an A. I didn't watch them. The thing was working fine when they left so that's all I know.”

Review by
03/05/2017

“It was OK. They were doing sewer work; a sewer line. I'd give them about the middle. A middle grade. I was satisfied; it was all right. I wouldn't say excellent, but it was all right. I'd give them a B. The guy running the work in the back did a good job. He really did a good job.”

Review by
03/05/2017

“They were very friendly, and they answered all of our questions, so it was fine. It was good. I'm trying to remember what they did. We had a clog in our drain that went out of the house, so they were here to fix that and unclog the drain. I'd give them an A+.”

Review by
03/05/2017

“They did the door in the basement. I have no complaints about McHale’s. They did a fine job with everything. They were out here for a backed-up sewer system, which they took care of without a problem, and before that, they put a door in my basement, and before that they put a porch on the back of my house. The recent one was just a week or two weeks ago. They set me up with a tile setter. The guy does floors. I'd give them an A for everything.”

Review by
03/05/2017

“He did a good job. They got the job done. He cleaned out the clogged-up drain. I'd give them an A+. They were very good. I would recommend them.”

Review by
03/02/2017

“They did an underground drain clean-out. I'd give them an A. They were amazing. They were really good. I am extremely likely to recommend them.”

Review by
03/02/2017

“They cleared a drain. I'd give them an A.”

Review by
03/02/2017

“They were OK. No big deal. They cleared a sewer line for me, but it was already cleared by one bad vendor, and I had them come out and double-check what the other vendor did. They ran a camera down the sewer line and said, 'Yeah. They cleaned it out' and they validated what was there. They get a B.”

Review by
03/01/2017

“They came out and unclogged a main drain. B+ to an A, so an A-. The reason is because they were a little pricey as far as the services they provided in this area. The price comes into play for a drain cleaning system; they were $300 or so, and I could probably do the same thing for like $225 or something.”

Review by
03/01/2017

“The guy that came out was positive, but the situation in general was negative. I had a clogged drain, and they could never really find the blockage, but I still had to pay them for it. They couldn't find where the blockage was originating. They cleared it, but it happened again, and they still had to come out like six weeks later. I'd give them a C+. The guy was great. He was amazing. It was just the situation.”

Review by
03/01/2017

“The actual workmanship was positive. The whole thing boils down to the charge. I asked the mechanic what this was going to charge, and he told me, and I said, 'That's excessive.' That's just ridiculous. He said, 'Well, that's what it is. You're going to have to unblock the drain line from the sink.' But, as far as he was concerned, he did everything fine in a professional manner and I was very happy with his performance, but he still more or less persisted that was going to be the charge and I said, 'Well, I'm going to object to it' and that was it. He wrote it up and I gave him a check, and then I called the company the next day, and I said that this was crazy. I've had people unblock drains before and it was nowhere near what they were charging. She was very courteous on the other end. She said, 'Well, what do you think it was worth?' I said, 'At least $150 less than what he was quoting,' so she said, 'Well, we'll take care of that for you if you thought that was excessive' and she says there will be a check in the mail for me, so, all in all, the end result was positive, but that was the only thing. It could have boiled down to the fact that the mechanic himself was just maybe unfamiliar or overzealous. The end result was an A.”

Review by
03/01/2017

“There was a leak in the outside pipe into the house, and they took care of that. They had to dig up the yard and that kind of stuff. It was an elaborate procedure. They did a reasonably good job. They could have done a little better with the cleanup, but overall, the job was well done. I'd give them an A- because they didn't clean up. They have good customer service. There were some things I wasn't really too happy with as a result, but overall, it worked out. They were here on time. They cleaned up after themselves. They did that all right. They seem to be doing it really well, but it seems to take them an awful long time, but it was a big job, so maybe I'm just impatient. They did a pretty good job, but there were a couple of things I'd criticized, but overall they did a very good job.”

Review by
03/01/2017

“They did a drain service. They were good. I'd give them an A+. I already have recommended them.”

Review by
01/24/2017

“They did something with the drain. The drain was clogged. The worker was courteous. He gave us the option. I'd give them an A.”

Review by
01/24/2017

“They're the ones that did the sewers. They were in and out and done, and everything was done properly. It was excellent service. They did a really good job. Everything was great.”

Review by
01/24/2017

“It was somewhat positive. We had some problems on the side, and I think they could have done it differently. They put in a line from the house to the street. The closest way was abandoned too quick and because he couldn't find a pipe in the ground, so he switched to the one in the front of the house, and it cost me an extra $1,500 because it was going that way. The workers were excellent. They did a good job. They didn't sweep up the dirt. They didn't heap the dirt up in the front that much. I had to call in a contractor to level the dirt more. I'd give them a C. They were on time. They were very clean. They operated very professionally in the job, they just didn't complete it. Neat. Like I said, they took the longer distance instead of the shorter distance to put the line in and cost me extra money.”

Review by
01/24/2017

“They replaced a water line coming into my house. They did it fast, and they had good people working for them. Their customer service workers were good. I would use them again if anything happened. I would give them about a B.”

Review by
10/09/2016

“Extremely professional job by all parties involved!”

Review by
10/08/2016

“These guys were the only ones who would answer the phone on the weekend. My tech did a good job and I'm quite satisfied.”

Review by
10/08/2016

No review comments provided

Review by
10/07/2016

“I would highly recommend McHale’s Inc. They were able to have my problem corrected within hours. I was very impressed because before calling McHale’s we had several other plumbers as well as the water and sewer department at our house and none of them were about to locate the problem. John from McHale’s located the problem which was a broken sewer line, fixed it, and even surprised me by setting up my new washer which was still in the box in my garage. After months of frustration l couldn't believe John had my laundry room dug up, a new sewer pipe installed, the floor repaired, and my new washer set up all in a half of a day. He did everything by himself. I was very impressed and 1 percent satisfied with the service. I will definitely use McHale’s again if I need any of the services they provide. They are very consciousness and their customer service is top notch. I was also pleased with the price! Thanks McHale’s!”

Review by
02/23/2016

“They did work for me several years ago. They were good. They were punctual, fair, very professional, and mainly on time. (inaudible) there was no playing around. They were good. They did some plumbing in two homes that I own. It was rough plumbing for a bathtub and then troubleshooting a drain clog. No complaints.”

Review by
02/23/2016

“They did work for me. They came out and cleared my drain, took them about twenty minutes, and they charged me $300. The service was OK. I was just in a rush to get it done and they were around for awhile, seen their trucks so I just assumed I'd go with them. I'd give them an A.”

Review by
02/23/2016

“They were there and they were there on time and the guy was very friendly. I had a clog and he unclogged it and also ran a video recorder through my pipes. It was basically who could get out there the quickest and they did, and the price, I think it was only $100. I'll do an A.”

Review by
02/23/2016

“It was fine. It was just pretty generic plumbing. He was prompt and quick. That's about it. He just snaked the drains. I would rate them A. It was fine.”

Review by
01/24/2016

“They came on time and solved the problem. I think the problem was a drain. It was plumbing work. The drain was in the kitchen. It took them four hours. Everything was good. It was fine. I'd give them an A.”

Review by
01/24/2016

“It was a terrible experience. I felt like I was being ripped off. I had called them up and they came over to unclog the drain for me. So they put a plunger down and they unclogged it. A day later, it was clogged up again. I called them out again, and he unclogged it, and then he ran the camera through. He told me the lines were bad, that I'd have to replace the lines, and it'd cost me $10,000. A day later it clogged up again, I unclogged it, I called up another company, we snaked the line and it never clogged up again. I would give them a D. I would not use them again.”

Review by
01/24/2016

“They answered right away. They were responsive. They got there when they said and did what they said. Good company. I'm a contractor, not a homeowner, but they took care of a property for me. They did plumbing repair on that property. I want to say it was a clogged drain in the kitchen. It was the kitchen main drain, the sewer line in front of the house out by the street. They were great and did a great job. Very responsive, reputable, couldn't say enough about them. I'd give them an A+.”

Review by
01/15/2016

“They were marvelous people. I had a blockage in the pipes outside, and I think it was probably tree roots. They rootered it. They cleared it. They were just wonderful. They came when they said they were going to come, they were efficient, they cleaned up, they were marvelous. I have sewer/water line insurance, and the insurance company chose them, and I was delighted. They're A+, as high as you could grade them. They were just wonderful.”

Review by
01/15/2016

“I worked with the McHale's guy that came over. He was doing some plumbing work. He was doing a drain for Norm. The customer service, the worker was very good. He explained everything. He helped us out. He did a good job. He was an A. He was very good.”

Review by
01/15/2016

“The last time they were here it was an air conditioning issue. A drain was clogged. I chose them because I've used them for a couple years. They were recommended by someone. I've been very satisfied with their service. I'd give them an A+.”

Review by
01/15/2016

“They did some drainage work for my bathroom. I chose them because of their reputation. We'd worked with them several times before. I'd give them an A.”

Review by
01/15/2016

“They were fine. It was just a drain cleanout. I think they did an A job. They just solved the problem immediately. It was quick and a low price.”

Review by
11/09/2015

“We had a very good experience with McHale’s, and we were pleased with the guys. They were professional, nice, and honest. They unclogged a drain, and then they ran a snake down in the drain. They showed us some roots down there and gave us advice on how to handle it. I would give them an A.”

Review by
11/09/2015

“They're about to do some HVAC work for me. They've done some other stuff in the past, like some general contracting stuff, putting in a dryer vent, and installing a drain. I called them for a well problem, which they weren't able to fix, but they were able to refer me to another company who could take care of it. I'd give them an A.”

Review by
11/05/2015

“DRAIN/SEWER I liked their service and their personalities. The guys were very nice, hard workers, and they answered all my questions. The pipes from the bathroom go underground into the sewer, but they were clogged in the main pipe. McHale’s cleaned everything up, which was very nice. They get an A. They were excellent.”

Review by
11/05/2015

“There wasn't a whole lot that I particularly liked about them. I was told things that weren't true and the price of what they charge for their services is ridiculous. I rent that house so the tenants called and their sink was clogged. One of the toilets was running and to just unclog the drain and replace a handle on the toilet, they wanted $700. I actually spoke with the owner of McHale's and he agreed that it was too much money and he actually gave me credit back. The work was done in a timely manner. On the work, I would give them a B. It started to run again many months later so I had to get a handyman fix it.”

Review by
11/05/2015

“I've done business with them. They're fine, they're good. They have some good people there. I think their prices are, I don't know if they're a little high, but they seem a little high, but they get it done. There's one problem I have with the sewer blocking up. I've had some other people in. The only guy that can fix it is Sven. Nobody else can fix it but him. I probably been with them for 15, 20 years. I would have to give them a B. There's one project that I asked them to do and they said they can't do it. I have a leak in my upstairs shower, I wanted them to find it, they couldn't do that, so they're not perfect. But they didn't try to do and then say they couldn't, they just said they can't do it, so they didn't charge me anything for is. They're good.”

Review by
11/05/2015

“DRAIN/SEWER They were an A. They were excellent. They worked on a sewer, and they did a great job. We had a problem with the sewer backing up. They were very efficient.”

Review by
11/03/2015

“They were very efficient. They switched a sump pump for us. I chose them because there was a storm, and they're the ones who came out. It was fine, so everything was well. I would rate them as an A.”

Review by
11/03/2015

“McHale’s was prompt, and they got the job done right. They had to clear a drain running from the toilet downstairs. They had to jackhammer the floor, re-cement it, and put a new toilet in. Their customer service was very good. I’d give them an A rating.”

Review by
11/03/2015

“I kind of didn't get resolution to my issue. It was a bit exploratory. I had sewer gas odor in the house and we needed to try and track it down and we didn't get resolution. It took a couple people to come back out, to come around. I did get resolution to it with another firm but I don't think they did a poor job, I just don't think that they nailed it. They were great. They were super nice guys and I think they put in a good effort, I just didn't get the resolution I was hoping for. I chose them based on availability. They were very responsive, they came out the first day that I called. I'd grade them a B, I don't know if I'd go out of my way to recommend them.”

Review by
11/03/2015

“McHale’s is great, and they do a fantastic job. The man was very cordial and had a nice attitude. He did a beautiful job, and I think McHale’s should give him a star. The fitting on the washer drain broke off because of age, and he had to replace the whole thing. He put it in with the seals, and he tightened them up nicely. He was careful, and he did a darn good job. He was a very capable person. We’ve been with McHale’s for a long time, so we have confidence in their workmanship. They’re an A+ company.”

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