Lowry Services
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Lowry Services has received 4.6 out of 5 stars based on 32 customer surveys.
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2nd year as a Best Pick Call
"Our customers are always satisfied with our outstanding business ethics and customer service beliefs. We start all jobs with customer satisfaction in mind. Our trained staff brings you more than superior plumbing, electrical, heating, and cooling services—they bring you peace of mind knowing that your family or business is safe."

Steve Lowry | President
Company Information
Services Offered
Lowry Services offers residential and commercial drain and sewer cleaning, trenchless sewer replacement, and video inspections. The company also repairs toilets, faucets, sinks, and pipes and installs garbage disposals, toilets, faucets, hot water heaters, sump pumps, and sewage ejector systems. Lowry Services also performs electrical and HVAC installation and repair work.
Warranty
Warranties vary by product.
Company History
Lowry Services started in 1980.
Distinctions
The company has received Readers' Choice Awards from The Reporter for 16 consecutive years.
Employee Information
Employees wear uniforms, drive marked vehicles that are fully stocked, and undergo drug testing and background checks.
Additional Information
The company offers 24-hour emergency service.
Licenses
PA008188
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Lowry Services has received 4.6 out of 5 stars based on 32 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/16/2017

“The gentleman that came in did the job he did it very quickly. If I had one thing that I would recommend, I would — they had committed to coming the day before and they ended up not coming at all. We didn't get them the next day until 6 o'clock at night. I would have preferred if they would have obviously committed to the first time they gave us. They ended clearing out a clog in one of the pipes. I'm going to say B; I would have given it an A if they came on time. I kept on having to call to get updates.”

Review by
07/16/2017

“I had no problem. The guy that was out to the house was very helpful and very knowledgeable. He was kind. He was good. They were unclogging a drain for me. Overall, I’d give them an A+. As far as customer service is concerned, I had actually called them before, and they told me they were going to come out to the house and they had some kind of a problem and didn’t come. They were going to call me to reschedule and they never called me to reschedule. I had to call them eventually.”

Review by
07/16/2017

“Lowry Services has done a couple of jobs for us. They were courteous. They were professional. They did the job right. There weren't any complaints. In the basement over my house, they had put in some new pipes because it was stocked up. The pipe was broken on the floor in the basement and in the laundry room. They fixed that. A few months later, they came over to my house and unstopped the washing machine which was clogged, and the water run out and the washing machine backs up and they unstopped that. I'd give them an A; I'd give them the best because they did a good job. They didn't have to come back out or nothing at all. Everything is still running up to par. I would recommend them to anybody. I recommended them to my sister. She had a problem with her valve at her house, and I recommended them to her. I recommend them as high as possible.”

Review by
07/16/2017

“I thought it was expensive, but I guess that's the going rate. They had to dig up my front yard and replace pipes. The tree went through them. I would grade them an A+. They were very nice and very polite and quick to get it done. I haven't had any clogged toilets or anything since. I have to give it at least a night.”

Review by
07/16/2017

“They did a very good job. They were very good, on time and did a good job. They did a couple of things, but the main thing was the outside drain was broken and they changed that. I’d give them an A+ rating. If somebody asked, I would recommend them, and if I needed to use them, I’d call them again.”

Review by
07/16/2017

“They did a good job. They gave me a price on the new work, but they were way out of line with the price. They were doing 115 feet — I had somebody else do it. They did a cleanout, but we needed to have a 118-feet under-soil line replaced, and they were $10,000 higher than everybody else. The fellow that was out was really nice. I'd give them a B.”

Review by
07/16/2017

“We appreciated the good service and fast turnaround. The price could have been better, but it was still good. They replaced a sewage pipe in our front yard. I'd grade them with an A+.”

Review by
07/16/2017

“He seemed thorough, but on the other hand it cost me a little more than what I thought. They just unclogged the drain. I'd give the overall experience a B. I'd recommend them.”

Review by
07/16/2017

“They unclogged the drain line from our roof water. I would grade them an A or B, they were good and helpful, very positive. Their customer service was very good.”

Review by
07/16/2017

“They did some plumbing work at my old house. There were no problems. They did a video sewer inspection for me. I'd give them a B.”

Review by
07/16/2017

“Lowry Services just does great service and they were very nice. They did the sewage. I'd definitely give them an A+ rating.”

Review by
07/16/2017

“They did my sewer line. I’d give them A+ grade. I would recommend them.”

Review by
07/14/2017

“Nothing, particularly, they did a good job. They did sewer cleaning for me. I would grade them a B+.”

Review by
07/14/2017

“They did good work. They were efficient. Clean. They did sewer line work for me. I'd give them a B.”

Review by
07/14/2017

“The guy came by to clean out my drain. He was very, very professional and he was trying to help me to keep it from happening again. The overall experience was A+. I have already recommended them three times.”

Review by
07/14/2017

“This was for my air conditioning. The guy was great. The guy that came was very personable and seemed like a good guy, got the job done. I think it was something with the air conditioning, and possibly my kitchen sink, so he got me all squared away and did a great job. I'd give them an A.”

Review by
10/13/2016

“They were only here for a little bit. They were fine. They just had to unclog a drain that was leaking in the house. I'd give them an A. I am very likely to recommend them. They were available when we needed them for a short term, immediately.”

Review by
10/13/2016

“They fixed our drain. They snaked the drain and everything was fine. It was wonderful I guess. There were no complaints.”

Review by
10/13/2016

“I had a garbage disposal put in. I'd give them an A+. Their punctuality was really good. Their cleanliness and expertise were very nice.”

Review by
10/06/2016

“They did a good job.”

Review by
10/06/2016

“I was happy with the work they did. I'm just waiting for my refund for something that they weren't able to do for me and they said they were going to refund my money and that's all I'm waiting on. They know about it. I let them know about it. They know now. But things have to be processed. When you pay in a check, they have to deposit first, and then it has to clear. I spoke to someone last week. Someone in Georgia. They're going to straighten it out and give me a refund. I'm not concerned. I was very happy with the service. I had them for two or three jobs. The first thing that they did was electrical. I think it was about the pond. They came out and did electrical was first. And then they came back and did, I guess you'd call that plumbing as you dig up the ground. So that was retaining to the pipes outside. They called them rain liters. They come down off the house and go underground. They lead out to the rear of the house and stuff, the property. They had to dig it up. They had to dig up on the right side of the house because it had busted. That was the biggest job. They had to dig up. The concrete. The flowerbed. We had brick around the flowerbed and, in order to do it right, we had to destroy what was there because you had to fix the ground pipe. We put it back as we can. The leak had to be fixed. It was coming inside. We couldn't figure out where it was coming from and that's when I called them. They had a camera, so what they did was they came inside and saw where the damage was and the guy used a camera, opened the entrance that was there, and found out that the pipes had bust. We were thinking they were stocked up. On down it was fine. Just that area right there. The pipes had bust. Everything's good in the front yard now. They were able to fix it. I think they found it. I don't know for sure after the last storm we had this weekend. We'll know for sure. We haven't put it back yet because we figured we would wait until we had a couple of hard rains and then we had such a dry summer. Far as we can tell they did a great job. I'd give them an A. They told us upfront that they didn't put back anything. Electricians, plumbers—they just do the work. You have to go back and get somebody else to put the walls back. They cleaned up behind themselves. They sent somebody back and took away the waste. I think their expertise is excellent. They do great work. It was my first time using them. I've used them for electrical and plumbing. I would call them back again. I would call them back.”

Review by
01/20/2016

“There was a problem with the sink or the dishwasher wasn't draining. I wasn't home when they did the work. Things have been OK. I would say they're a B. I think my wife was mentioning that the guy forgot to do something. I'm not sure though. I believe we asked them to check the refrigerator too because the water was not coming through the water dispenser. The guy never checked for us.”

Review by
01/12/2016

“They did some sewer line replacement. I liked the availability. I do not remember where I found the company. I would give them a B. They could have had better cleanup after the job was complete.”

Review by
01/12/2016

“I wasn't happy with them. They were cleaning a drain, the main drain in my house. He wasn't familiar at all with the type of house that I have. He was looking for a place to put the snake down to clean the drain out. I would never use them again. I wasn't satisfied with them because I didn't think he knew what he was doing.”

Review by
06/03/2015

“They were very polite. They were very thorough, and they explained everything before they did anything, gave us lots of options for the work before they did it. They ended up replacing a broken hose spigot as well as they also scoped, if that's the right word, our exterior gutter drain. We were trying to determine what was causing a clog. The customer service was good. I would recommend them. I would say they deserve an A.”

Review by
06/02/2015

“He was very efficient. He was pleasant. He fixed one of the drains. It was clogged and he fixed it and put an air vent on it to prevent additional problems in the future. They installed our central air and heat system. I'd rate them a B+ to an A-. The only thing that happened was he accidentally scratched our bathroom unit, like the sink. The wood, there's a big scratch. I'm sure he didn't mean to so.”

Review by
06/02/2015

“Lowry Services did an excellent job. The guys who came and did the work were fabulous, and they did a wonderful job. They did a fabulous job. They replaced the sewer lines with some plastic piping. They got all the permits. They did everything, and we loved them a lot. We would recommend them and use them again in a heartbeat. I’d give them an A+. They were great.”

Review by
06/02/2015

“That was for flooding in our basement. They removed the water that was in the basement but they wanted thousands of dollars to do something else, which I declined, so I wasn't happy with that. The work they did was fine. Well it really wasn't a leak. The sump pump stopped working. It wasn't emptying out the water that was coming to it. It was just letting water accumulate in the basement so what they did was, the sump pump was replaced by another plumber and they came in and just vacuumed everything out. Lowry came in and got rid of the water. They siphoned it out. I would recommend the company. I guess I'd rate them a B. They weren't real pushy, but just the estimate was kind of just seemed like a ridiculous estimate of what they wanted to do after they siphoned the water out. It was kind of inappropriate.”

Review by
06/02/2015

“They were very friendly and informative and they explained everything very well. They replaced my sewer, main sewer pipe. I would recommend them as well. I guess I'd rate them a B. Well it just was very, the cost knocked us out. We had no idea or were expecting a main sewer pipe so that was the only thing. I would still say B. It was just, it was so messy. I'd just stick with the B. It was a very messy job. The sidewalk was ripped up. That part wasn't the greatest because they had to rip up things that they did not put back like they were.”

Review by
06/02/2015

“He did a good job. He was very efficient, knew what he was doing, so I was pleased with him. He fixed my sump pump, pumped out and had to replace my hot water heater. I would recommend them as well. I'd rate them an A.”

Review by
06/02/2015

“I think it was just good service. Nothing really stood out, just took care of the problem. Well we had a leak in a pipe and he took care of that, put another piece of pipe, and I had a drain clog too. They get an A.”

Review by
06/02/2015

“It was a team of people here. They were prompt and they cleaned up. They did a thorough job. They replaced a water main drain, clean out drain. I would give them an A.”

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