Len The Plumber
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Len The Plumber has received 4.2 out of 5 stars based on 17 customer surveys.
5
10
4
3
3
2
2
2
1
0
2nd year as a Best Pick Call
"For over 20 years, our customers have become repeat customers because they trust us. They know we'll do what we say we're going to do and that we'll stand by our work. Our technicians have the expertise and knowledge to complete any plumbing job—big or small."

Len Bush | Owner
Company Information
Services Offered
Len The Plumber is a full-service plumbing company that offers drain cleaning; sewer, water, and gas line work; and water heater repair and replacement. The company also specializes in sump pumps, wells, video sewer inspection, trenchless sewer line repair, boilers, and water purification.
Company History
The company was established in 1996 by owner Len Bush.
Distinctions
The company is a Maryland Plumbing-Heating-Cooling Contractors Association member.
Employee Information
Employees wear uniforms, drive marked, fully-stocked vehicles, and undergo background checks and drug testing prior to being hired.
Additional Information
The company offers free sewer line estimates and same-day service seven days a week with no extra charge for evening or weekend appointments. Financing options are also available.
Licenses
PA129501
Areas Served
Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Broomall, Havertown, Media, Springfield

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
5
252
4
40
3
10
2
5
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/12/2018

“It was fine. It was just a little expensive, that's it. But I had no choice so I had to get it done. It was just, like, they did a cleaning of my drain and I think that was too much because if I would have waited, I could not have waited because the sink was totally full of water. I had no choice. But later on my husband told me that's way too much just for opening a drain. It's working but I don't know. That was a little high because I called later on, other companies and they told me it would have been like max $100, $150 for opening up a drain. I'd give them a C. Customer service was fine when I called. They were there on time. I would ask my friend to look around too because it's really costly. I think I won't say, ‘OK go for it.’ I would say go for another two because it's kind of costly.”

Review by
03/12/2018

“Very, very, very responsive. The time I called them and reported and they came on time. I explained to them my problems and they listened and really treated me with respect. It was a backup a back up with the toilets. And in fact, he helped me out—between the camera—kind of evaluated the situation and told me the problems and gave me an estimate for the problem and fixed it. I'd give them a B+. The day I called them, they responded and were quick. I was still looking. My problem was fixed. Everything was left clean. Everything was clean when they left. They brought a camera. That camera runs through the pipes. I see the pipes from the house to the main street.”

Review by
03/12/2018

“What I thought was going to be a clogged toilet has turned into a major project of pulling pipes out of cement floors and stuff like that, so it's turned into a little more than I had expected. It started off as a blocked-up toilet downstairs and it backed up into the shower and they found that the pipes underneath the concrete were all broken up. I'd probably give them a B overall. Quality seems to be good.”

Review by
03/12/2018

“The plumbing company weren't OK. It took them three weeks to get the service done. One of the pipes had busted; it had a hairline crack in it. I'd give them a D. They took too long. They asked me to open up the wall, said they'd come the next day and they didn't come until three weeks. When they came, they were on time but it took them forever to get there.”

Review by
03/12/2018

“They were a good company. I liked just the service. They kind of kept me up to date on where they are and what they're doing. They cleared a sewer line for me. I'd give them a B+, the only negative I have is their pricing - pretty expensive. If I left the price out, I'd give them an A.”

Review by
03/12/2018

“They came out and unclogged a drain. He did it. Everything was fine, it was clean, he was quick, and he was courteous, etc. It was a positive experience. This was just a drain got clogged. I'd give them an A.”

Review by
03/12/2018

“They were fast. They had to clear out my main drain line in the front yard of my house and they didn't put along the misery and they got it done in one day. I was happy about that. I'd give them a straight A.”

Review by
03/12/2018

“It was great. They came out, they were on time, and they did what they had to do and that was it. They did a drain. I'd give them an A.”

Review by
03/12/2018

“The technician was very friendly and knowledgeable. It worked out well. They cleaned a drain. I'd give them an A. He was right on time.”

Review by
03/12/2018

“I liked their responsiveness. They did both drain/sewer and inside plumbing. I'd give them an A. I had a good experience overall.”

Review by
03/12/2018

“They did some drain cleaning and drain unclogging. I'd give them an A+. I already did recommend them.”

Review by
03/12/2018

“We were fine with the work. The price was a little high. I'd give them an A.”

Review by
03/12/2018

“It was a sewer line cleanup. I'd say they're an A.”

Review by
03/09/2018

“I just think they were real attentive and caring and concerned for the customer for what was done. Very responsive. They were analyzing my septic situation, I had a broken septic line. I'd give them an A+.”

Review by
03/09/2018

“I'm stilling having trouble with my drains. It's supposed to be a lifetime guarantee. I'd give them a C. Expertise I don't know about because there were some issues.”

Review by
03/09/2018

“They cost too much. Only took them five minutes. Something under my sink, it was leaking, clogged up or something. And he took something apart on the bottom, cleaned it out, put it back in and he charged me almost $300, which is ridiculous. I'd give them a D. They charge too much.”

Review by
03/09/2018

“We basically had a small issue when they went to fill the trench but they came back and kind of fixed some sink holes and what not. Other than that, they seemed to be alright. It was main sewer drain. I'd give them an A-.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: