Donnelly's Plumbing Heating and Cooling
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Donnelly's Plumbing Heating and Cooling has received 4.8 out of 5 stars based on 18 customer surveys.
5
16
4
1
3
1
2
0
1
0
3rd year as a Best Pick Call
"When you have drain or sewer problems, you don't want to wait for office hours to make your home livable again. Your family's comfort and safety are our top priorities, so we provide service within hours, not days. Get professional service from experienced technicians with Donnelly's, where we believe your home is your refuge."

Marty Donnelly | Founder
Company Information
Services Offered
Donnelly's offers drain inspection, maintenance, repair, and replacement as well as rooter, camera, and video services. The company also offers emergency drain services.
Warranty
Donnelly's offers a 100 percent satisfaction guarantee.
Company History
The company is a second-generation, veteran-owned business with over 45 years of experience.
Distinctions
Donnelly's is a member of the Plumbing-Heating-Cooling Contractors Association and was voted Best of Montco's Best Plumbing Service in 2016 and 2017.
Employee Information
Donnelly's employees must pass background checks and drug testing. Field staff wear uniforms with name badges and drive vehicles clearly marked with the Donnelly's logo.
Licenses
PA001004
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
5
252
4
40
3
10
2
5
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
07/26/2017

“This was about nine months ago. It was back in January. It was mostly negative. I just needed a larger drain put in for my washing machine. The guy just didn't seem to know what he was doing. He had to cut multiple holes in my floor that I had to repair. When he glued the pipes together, I had to ask if it was upside down. Indeed, he had put it in backwards and switched it around. Then he went to turn the water on, and I said, ‘You better wait, because that pipe just fell off down there,’ and then he had to do it a third time. It was just kind of ridiculous. I did write afterward and they said they were sorry and they would be back in touch with me. That was the last I heard from them. I tried two other times before, but they came out and wouldn't do the work. I hated to call them the third time, but since my wife's name is Donnelly, I figured I owed it to them. I'd give them a C-. They're not worth recommending in my opinion. They cancelled one day.”

Review by
07/26/2017

“I thought that they were friendly, knew what they were doing, and gave us a lot of options for various things we could do as far as solutions. They were very quick. I think we've had to call them twice. So, we've used them twice before and it was a very positive experience overall. They installed a sump pump and they did a hot water heater fixture. I would give them an A+. The same guy did both of them and it went very smoothly, fast. Everything was good. There were no issues. They were right on time and everything was good. I would recommend them.”

Review by
07/26/2017

“They're excellent plumbers. They're prompt and on time. Their fees are in order with other plumbers that I've quoted out to different jobs we've had done throughout the years. They're local; that's why I like them. They've replaced some of our faucets, many of our faucets. They've done garbage disposal. They were working on a sump pump one time, regular plumbing. They're very good. They have good men that come out to do the work. They're all very knowledgeable. They get an A.”

Review by
07/26/2017

“The guy that came, he was very professional and did everything he was supposed to do. I didn't have any issues. The line was clogged from the vine thrown into the sewer pipe. I've used Donnelly's before. I think Donnelly's did some heating work for me once. They came out and gave me a quote because I needed a new air conditioning unit, but their quote was kind of high. I'd give them a B. The plumbing is expensive regardless, but I think it was fair.”

Review by
07/26/2017

“They did a good job, were clean, and cleaned up. They knew what they were doing. It really didn't cost that much. They fixed three sinks. I know they fixed a sink on the second floor, first floor, and cellar. They were here last September to tune up my heater. I'd give them an A. I don't remember if we had an appointment or I said come over when you have a chance. I already have recommended them.”

Review by
07/26/2017

“I always have a positive experience with Donnelly's. I've used them since 2003. This is the second hot water heater they've done for me. One was when we bought the house. They put in gas lines, faucets, a garbage disposal. They've maintained the furnace for our radiator. I have no reason not to give them an A+.”

Review by
07/26/2017

“They were very efficient. He solved an issue with two of my problems. I thought they were very friendly. Donnelly’s Plumbing looked at an outdoor valve for my house. They were troubleshooting my tub and faucet. They looked at my sink faucet. They did the plumbing. They're A+.”

Review by
10/25/2016

“It was fine and he did a good job. It was excellent. I had no complaints. I'd highly recommend them.”

Review by
10/25/2016

“I don't have a bad memory of them.”

Review by
10/24/2016

“I had no complaints and I'd recommend them.”

Review by
10/13/2016

“They did very well. They did a fine job.”

Review by
10/13/2016

“It was a positive experience.”

Review by
01/19/2016

“They snaked a sewer line. They were the company that my home warranty called out. I only spoke with one fellow and he was very nice and well-dressed and professional. I would give them an A rating.”

Review by
01/12/2016

“Everything is fine. Their customer service was very good. It was a clogged drain. I would give them a B because it was a little expensive. He did a very good job. They would be an A for quality.”

Review by
01/12/2016

“They showed up on time, they did the work and they left. They did some drain work on my laundry tub that was stopped up. They came out and cleared the pipes. I did not have to call them back for any issues afterward. I would give them a B. The one thing that I was concerned about or upset about was that their price was very high. I would give them a top grade if it wasn't for price.”

Review by
01/12/2016

“I liked their promptness and the way they took care of the job right away. They did some drainage work. It was an on-and-off switch for the washer. I have not had any problems since then. I would give them an A.”

Review by
07/08/2015

“The technicians from Donnelly’s were on time and knowledgeable. They did a good job. They cleared a drainpipe for me and reconnected a sink. I’ll give them an A.”

Review by
07/08/2015

“Donnelly’s was great. They were honest with me about what the problem was, and they fixed it right the first time. I had an issue with my washing machine basin. The trap broke, and the drainage line was clogged. They were excellent.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: