My Plumber PLUS
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
5
1622
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109
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58
4th year as a Best Pick
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"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides drain cleaning services, camera inspections, hydro-jetting, and sewer and water line installation and repair. The company also offers plumbing, HVAC, and electrical services.
Warranty
The company offers a variety of parts-and-labor warranties and honors manufacturers' warranties.
Company History
My Plumber PLUS was founded in 1982.
Distinctions
The company is a member of the Plumbing Heating Cooling Contractors Association (PHCC) and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
Licenses
92300

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 1823 customer reviews. Learn about Our Research Process.
5
1622
4
109
3
23
2
11
1
58
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Review by
05/15/2024

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Review by
05/09/2024

“Friendly, prompt, professional.”

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05/09/2024

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05/08/2024

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05/08/2024

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05/03/2024

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05/02/2024

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05/02/2024

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Review by
05/02/2024

“Knew his stuff and worked efficiently. Professional.”

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05/02/2024

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05/02/2024

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Review by
05/01/2024

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05/01/2024

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Review by
04/30/2024

“I had good results from My Plumber Plus!”

Review by
04/30/2024

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Review by
04/29/2024

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Review by
04/29/2024

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Review by
04/28/2024

“I am very disappointed and frustrated to learn (after the fact) that My Plumber Plus has a practice of charging way too much for their services and parts. I was charged $769 to replace a garbage disposal, including the disposal. I found out that the model I chose sells at Home Depot for $99. I was also charged $664 for the replacement of the main water line shut off valve (valve included). The plumber told me that he did not know the price of the products, because he only knew the package price that is included with the installations. I ended up paying more than double the highest average price for these services. This company takes advantage of people who are not knowledgeable and who had decided to trust them to be fair and reasonable. I am also stuck with their maintenance program for a year. Their excellent customer service that impressed me at first does not compensate for the $500-600 that I overspent.”

Review by
04/26/2024

“I highly recommend using the service..”

Review by
04/25/2024

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Review by
04/25/2024

“Excellent work.”

Review by
04/25/2024

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Review by
04/25/2024

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Review by
04/25/2024

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Review by
04/25/2024

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Review by
04/25/2024

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Review by
04/25/2024

“The plumber insisted on completely replacing the guts of my toilet when had but a valve problem. My life is very complicated now so i did it rather than doing it myself for 50 dollars. Now i have a 400 interior. I dont like this selling up from vendors. The work could have been done for 1/4 the price.”

Review by
04/25/2024

“I will not recommend them to others”

Review by
04/25/2024

No review comments provided

Review by
04/24/2024

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Review by
04/24/2024

“The actual plumbers were great. The person who came with the cameras to look in the pipes completely misdiagnosed everything. He said we had a collapsed pipe, but it wasn't one. He used an instrument in theory to see where it was cracked. It was not in the correct spot. He went down 2-3 feet and had no cracks. Everything the plumber did was fine, but the guy with the camera misdiagnosed the problem and jackhammered an area that he did not need to. They told me his instrument had not been calibrated recently and was not working properly. Everything was resolved, but it took a few weeks to get it all done.”

Review by
04/23/2024

“The company is a little expensive.”

Review by
04/23/2024

“They were prompt and efficient. They did very good work.”

Review by
04/23/2024

“They are mildly expensive.”

Review by
04/23/2024

No review comments provided

Review by
04/23/2024

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Review by
04/23/2024

“The company is very knowledgeable and provides good customer service.”

Review by
04/23/2024

No review comments provided

Review by
04/22/2024

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Review by
04/22/2024

“They were very polite, very respectful, and they have a lot of class. They knew what they were doing. I can't say anything bad about them. Everything was fantastic.”

Review by
04/22/2024

“I will definitely recommend Richard to anyone in need.”

Review by
04/21/2024

“I received a clear explanation of what was needed. The work was done speedily. All was removed and cleaned up without any fuss.”

Review by
04/21/2024

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Review by
04/21/2024

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Review by
04/20/2024

“My Plumber has always provided top notch service.”

Review by
04/20/2024

No review comments provided

Review by
04/20/2024

“Solved the problem and completed the work as needed.”

Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

“All of the technicians that have come to my home have been very helpful and explained what they were doing and why.”

Review by
04/20/2024

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Review by
04/20/2024

“The gentleman was professional, understood my complaint, and fixed it.”

Review by
04/20/2024

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Review by
04/20/2024

“I would recommend my plumber plus to all my friends. The gentleman explained everything in detail to my husband so that he understood. He gave us great advice and recommendations for further services in the future. We are definitely customers for life.”

Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

“Hired My Plumber to repair a leaking toilet. The technician replaced all the parts (valve, flapper,etc.). The technician was polite and efficient and I’ve had no problems with the work. However, the cost for this job was $409. The toilet repair kit retails for $20. The technician was in my home for less than half an hour. Even allowing for travel time, the charge is excessive.”

Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/20/2024

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Review by
04/19/2024

“I have used them 5 times in the past couple of years, and they have given me excellent service every time. They are very professional, and each plumber has been fantastic.”

Review by
04/17/2024

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Review by
04/17/2024

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Review by
04/17/2024

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Review by
04/16/2024

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Review by
04/14/2024

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Review by
04/14/2024

“I have been a long time customer of My Plumber but I am getting frustrated with their business practices.”

Review by
04/14/2024

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Review by
04/13/2024

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Review by
04/13/2024

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Review by
04/13/2024

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Review by
04/13/2024

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Review by
04/13/2024

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Review by
04/13/2024

“Did the exact work he was there to do.”

Review by
04/13/2024

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Review by
04/13/2024

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Review by
04/13/2024

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Review by
04/13/2024

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Review by
04/13/2024

“Plumber arrived on site, seemed more interested in selling me some sort of plan than fixing my problem. Made a huge mess tearing up the ceiling to expose more pipes than necessary. Pointed out the green corrosion on some pipes, but this was not the problem. Again, just trying to sell me more work. Never identified a leak, charged me $700 for "leak identification." I spent days cleaning up the drywall dust. Had to figure out the problem myself. No other way to say it, I was RIPPED OFF!”

Review by
04/10/2024

“Excellent service. Very knowledgeable. Felt at ease and the team was very personable. I'm glad I have My Plumber Plus on my team.”

Review by
04/10/2024

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Review by
04/09/2024

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Review by
04/09/2024

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Review by
04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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04/09/2024

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