Len The Plumber
3rd year as a Best Pick
Best Pick 2018
certified company
Based on 587 Surveys
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Compiled Score: star star star star star
Len The Plumber has received 5 out of 5 stars (A-rating) based on 587 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"For over 20 years, our customers have become repeat customers because they trust us. They know we'll do what we say we're going to do and that we'll stand by our work. Our technicians have the expertise and knowledge to complete any plumbing job—big or small."

Len Bush | Owner
Company Information
Services Offered
Len The Plumber is a full-service plumbing company that offers drain cleaning; sewer, water, and gas line work; and water heater repair and replacement. The company also specializes in sump pumps, wells, video sewer inspections, trenchless sewer line repair, boilers, and water purification.
Company History
The company was established in 1996 by owner Len Bush.
The company is a Maryland Plumbing-Heating-Cooling Contractors Association member.
Employee Information
Employees wear uniforms, drive marked, fully-stocked vehicles, and undergo background checks and drug testing prior to being hired.
Additional Information
The company offers free sewer line estimates and same-day service seven days a week with no extra charge for evening or weekend appointments. Financing options are available.
#12586, WSSC 71763
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

“Great experience, they were timely and professional. They cleared a drain for me. I would grade them an A+.”

“They fixed my issues. It was a backed up kitchen sink. It was excellent, with no problems. I would recommend them to a friend. I have recommended them.”

“He had talked about the drainage that he had put in. So, we don't use the washer anymore. I'd give them an A.”

“Honestly, it was so long ago that I can't even remember. But I do remember they were timely and efficient. I think it was drain work. I'd give them an A.”

“I think our kitchen sink was backed up, that's why they were here. They were quick to book an appointment with. They arrived here quickly and got the job done quick. I would give them an A overall.”

“They fixed the problem. Really, all I can ask for. There was an outdoor drain line that was not connected properly when the house was built; they dug it up and they fixed it, and it all worked after that. I'd give them an A.”

“They had to go into the main drain to snake out—clean the sink out. We just switched different plumbers, we could've gotten somebody else—but I wanted Len. I heard about it commercial-wise. There were two guys here, and they did a good job. They cleaned up, on time, and everything. I would recommend them.”

“They just fixed a toilet for me. They arrived on time. The repairman was neat and clean, seemed knowledgeable, and didn't try to sell me up on something. And they fixed the problem. They did drain and sewer work. I would grade them an A.”

“This was my first time using this company, and it definitely won't be the last. The technician was not only knowledgeable, he was also very polite, professional, and skillful.”

“The technician worked almost all day. He was efficient and knowledgeable, and he gave us a clear picture of our problems and the solution. He had a lot of heavy lifting to do and parts to remove, which he did without creating a mess. We were very impressed.”

“Len The Plumber was very prompt, timely, and helpful. They have great customer service.”

“I have used Len The Plumber on two occasions. Both times, the service rep was punctual and professional and performed high-quality work. I have a confidence in their responsiveness and recommend them highly.”

“I've used them for years. An A grade is what I'd give them all the way—they're A+.”

“I used Len The Plumber, and I liked their work and customer service. They were quick—I needed someone right away, and they came right out. I'd give them an A. He did a good job, and I have no complaints.”

“I had work done with Len The Plumber a couple of years ago. I liked their work. It was fine. It was just a small job, but I was satisfied.”

“Len The Plumber was great.”

“They were quick, and he did a great job. Len The Plumber is an A-grade company.”

“They did nice work, they were very polite, and we were very happy with them. They deserve an A.”

“I had an absolutely great experience with them. They did a great job, so I would definitely give them a positive review.”

“My particular experience was very good. The gentleman—I think his name was Jay—and his helper were very nice and seemed very efficient. He isolated my problem and fixed it. In my particular situation, they earned an A.”

“Len The Plumber was excellent, and my plumber was fabulous. I liked that he was honest. I had three sinks that had clogs in them, and he fixed them all. Working with them was a grade-A experience.”

“Len The Plumber was on time, and they did the job well. They cleared a clogged pipe for us, and I liked their quick service. I'd give them an A+.”

“I liked Len The Plumber's customer service. They were polite, friendly, courteous, kind, loyal, and clean. We had a clogged sink drain, and now the drain is working. I would give them an A rating.”

“I called Len The Plumber because there was a terrible clog in the bathtub upstairs. There were no surprises, and the job was done quickly. I would rate them as an A-worthy company.”

“They were extremely polite, and they wiped their shoes and put covers on them. We had a drain stopped up, and they snaked it out to the yard. I was very pleased with them. I would certainly use them in the future, and I have recommended them. I would give them an A+.”

“Len The Plumber was great—super. They did quality work, and we really would recommend them. They're A+.”

“I thought Len The Plumber was very good—excellent, in fact. They fixed what we asked them to fix, they fixed it quickly, and they didn't make any mess. I'd give them an A+.”

“We had a very positive experience with Len The Plumber. We had another company that was supposed to come out, but they kept delaying it, so we went with Len The Plumber. They sounded very reliable. They were out the day we needed them, and they did everything we had to get done and more. We had no issues with the quality of the work. We haven't had any trouble, and it's been several months. I think everything was fine. It took them a little longer than we had thought to complete the work. What we called them for was a clogged sink drain, and we found out that the drain was in there wrong to begin with. The plumber gave us the choice to correct it or just to route it out. We told him to go ahead and do what he had to do. I'm glad we did because it's been running excellent since then, and we've had no problem whatsoever. I would give them an A+.”

“They were honest, and I liked the people. They did several different things, and the work is holding up since they did it. They get an A+.”

“I was very pleased with Len The Plumber. I had no problems with anything. They were very nice, and I would use them again. I'd give them an A+.”

“Len The Plumber replaced a sump pump for us, and they did a good job. I'd give them an A+.”

“Len The Plumber added a drain and a garbage disposal. The time frame was good, and everything has been working fine. I would use them again if needed. The customer service was very good. They worked fast and got the job done. I'd give them an A+.”

“Everybody they send out is great. They're friendly, they know what they are doing, and they fix the problem. Everything is holding up very well. I would absolutely use Len The Plumber again. I've used them a bunch of times, but the first time I used them, a friend told me that she used them, too. I would recommend them. They're an A+.”

“We've had an overwhelmingly positive experience with Len The Plumber. We had to have a gigantic trench dug and a pipe replaced because we had a plumbing clog. They dealt with all of that very professionally, and they had great-quality work—A+.”