Vito Services
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 684 Surveys
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Verified License(s)
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Compiled Score: star star star star star
Vito Services has received 5 out of 5 stars (A-rating) based on 684 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"From our beginnings as a one-man shop on K Street, we've grown to become one of the largest and most successful plumbing and HVAC service companies in the area. For over 80 years, we've delivered quality service and products and have established ourselves through integrity, trust, and respect for our customers."

Michael A. Vito | Owner
Company Information
Services Offered
Vito Services offers drain cleaning, interior repiping, water service line replacement, gas piping service, sewer video inspection, sewer repair or replacement, and sewer cleaning. The company offers same-day service and 24/7 emergency support.
Company History
Founded by James Vito, Sr., in 1934, the company is in its fourth generation as a family-owned-and-operated business.
Distinctions
Vito Services is a member of the Nexstar Network.
Additional Information
Vito Services also provides a complete range of residential and commercial plumbing and HVAC services. The company offers free estimates, a senior citizen discount, and financing with approved credit.
Licenses
#7488, WSSC 00211
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It's all awesome. It's all great. They've done several different things, even changed our air conditioner. They've fixed toilets, changed our A/C unit. They've done a bunch of stuff, and it's always great. They are very responsive. They know what they're doing, and everyone's very friendly and professional. It's an A+.”

“Always right there and always very cooperative and get the job done. Give it a triple A. They're just easy to get ahold of, and they come when they say they're going to show up. I've had various things done. I've had repairs in the bathroom and in the kitchen at the sink and an assortment of things. They've also done some work on my heating units at one time. I can't remember exactly, but I know that I've always called them. They're my first source for help. I live in a condo. In general, they are very knowledgeable, and they're very polite and clean. I think that's important. I don't want someone coming in making a mess for me and leaving me with it. They always put down something on the floor to be sure, that if they're doing anything that could get messy, it won't be on my floor after they leave. And overall I just feel very comfortable with them, and I really would use them anytime I need help. I'd give them an A+. They're great. They're just great.”

“I use them all the time. They're great. They're very efficient, quick. They identify the problem, they fix it, they make good recommendations. They did drainage work. I'd grade it A+. I just had them do something else.”

“It was great. They did a great job. They just replaced a sump pump. It's an A+.”

“They did their best. They would concentrate at working. They were clearing out something in the sewer system. I would grade them an A-.”

“Vito has been here for different things. They've always been very responsive in getting here quickly and finishing the job as quickly as they can. They've done plumbing and drainage work for me. I would say it's an A+.”

“They fixed the bathroom and the garbage disposal. They're pleasant, and they do the job. I'd give them an A.”

“They repaired a leak and cleared a main drain. They were responsive and the work they've done was done very well. I'd give them an A.”

“I've had several experiences with James Vito, and all of them have been positive. They're always very friendly and quick to come over. They don't mess around—they just give it to you straight when they tell you what needs to be fixed. They're always doing the right thing. Everybody there has been very professional and very good. James Vito gets an A+ from me.”

“When you call, they respond right away. I worked with two different technicians, and both were very friendly. They fix it once, and you never have an issue. They are very comprehensive and very thorough. The last time they were here, we had a clogged drain in our shower. I'd give them an A+ for their work.”

“James Vito unclogged a drain. I liked that they were very fast. This was my first time using them, but I would use them again. They were respectful. They get an A.”

“Been a customer since 1978. Very pleased with Vito Services.”

“They were recommended to us through a remodeling contractor. They did a good job.”

“It was great. Everything was great. It was excellent work with no problems.”

“We had a backed-up pipe, and they came out on a weekend and cleared it out. They came out on a Sunday afternoon for an emergency clearing of a backed-up pipe. It was very professional, and they got it done fast. I've had no problems since, so I'm a happy customer. I'd give them an A. I'd recommend them to a friend.”

“The same guy always comes to service our plumbing needs, so that's good. I think that's helpful in terms of the history and keeping track of past services. They're pretty quick to assign folks to requests, so that's pretty good too. I would say they're an A.”

“James Vito has very attentive service. They responded almost immediately, and despite them saying that they were really booked, they actually made time and got out to me the next day. They get an A grade from me.”

“The plumber from James Vito fixed what needed fixing. He did a good job, and everything was fine. It worked out, and I was pleased. He did what had to be done, and he did it on time. He came when he was supposed to, and he left when he was finished. He's a pleasant fellow, so he's not a problem to have around. I'm pleased.”

“I've used VITO over the years, and I think they're wonderful. I love the employee I work with; they are clean, polite, and efficient. If I have a clogged drain or a leaking commode or faucet, they do whatever I need. I'd grade them as an A+.”

“They unclogged a drain in the kitchen, and the time frame was perfect—it was done pretty quickly. The technician was very courteous. I would give them an A+ rating.”

“I thought VITO was fabulous. We had a plumbing issue, and now everything is fine. A friend had used them and referred them to us. I'd grade them as an A+.”

“Water backed up through the toilet system in the basement, and they drained and flushed out that pipe. I think they did a good job, and their cleanup was good. I was satisfied with their work, and if anything goes wrong, I'll definitely call VITO first. They're an A+ company.”

“They changed the water filter under the sink. They were also able to clean out the drain in the bathroom. It was a great experience because they did everything that I wanted them to do, and they did it right. It was my third time using their services, and they've earned an A+ every time.”

“My sink was clogged up, and it all turned out fine. VITO came on a Sunday for something I needed done right away. I'd used the company once before. I think they're just A+.”

“I had a stuck drain that had to be rooted out. I liked that they were done quick. I got their name through the recommendation of the building handyman. They get an A in my book because I had no problems.”

“They sent a nice guy, and he fixed the problem. He came out to fix a defective drain. It was a problem that needed immediate service, and that was delivered. It was good customer service, and the work has held up well. I'd say they deserve an A.”