Santhoff Plumbing Co.
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 220 Surveys
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Compiled Score: star star star star star
Santhoff Plumbing Co. has received 5 out of 5 stars (A-rating) based on 220 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Quality work, punctual technicians, and professionalism is the foundation Santhoff Plumbing was built on over 40 years ago. We aim to provide unparalleled customer satisfaction on every job, every time."

Joe Santhoff | President & Owner
Company Information
Services Offered
Santhoff Plumbing cleans drains and repairs sewers for residential and commercial customers. The company also installs and repairs water heaters and pipes as well as a wide variety of plumbing fixtures, including garbage disposals, faucets, sinks, ice makers, showers, toilets, and bathtubs.
Company History
Santhoff Plumbing was founded in 1974.
Distinctions
President Joe Santhoff is a Master Plumber.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
M-7948
Areas Served
Cypress, Katy, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I liked that they did the job and they knew what they were doing. They assessed what the problem was, they got into it, and spent a whole day on it. They were really good. The sewer line has worked beautifully. We had a sewer line problem in 13 townhouses. I would grade the overall experience with an A+. Since then, I've had them at my townhouse doing work for me.”

“It was positive because of Patrick, the plumber. He was so nice. We live in an older home, and I've had plumbers in the past just say, 'You need to replace the whole thing.' But he actually fixed everything. He didn't try to sell me other stuff, and that was the first time he came out. Since then, we've had him put in a water heater, and he's going to help with redoing a bathroom. We're really pleased with him. He's so good. He has also done drain/sewer work in the past. It was a non-draining washing machine, and he fixed it. I would grade the overall experience with an A+. I have a business, and although they don't do commercial work, they did come out and cleared a drain in my commercial building, and it was on a weekend. And they don't try to sell you some plan, or whatever, or anything. They were very good.”

“They backed everything. They were knowledgeable. They walked me through all of my options. They were courteous. They spent time on the phone to figure out what my needs were and what I needed. When one of the parts they used, it was a small thing, but it cracked and I had a water gusher in the house, they totally fixed it without question. They've done a lot of my work. It started out when they replaced two hot water heaters, and I was told by another plumber that they didn't make those kinds anymore. I was able to spend a lot of time on the phone with the man. He's so knowledgeable. We talked about the pros and cons. They did some miscellaneous jobs, but the biggest job was they replaced every pipe in my entire home. I would grade the overall experience with an A+.”

“I liked that they were quick and efficient. They replaced the pipe in the kitchen, the P-trap pipe, and the little drain spout that goes with it. This is the first time I've used them. I would grade the overall experience with an A+.”

“I liked that they give good service. In the past, they have done all kinds of plumbing work for me. They've plumbed houses, done remodeling jobs, small repairs, and big jobs. I've known them for 25 to 30 years. They have done a lot of stuff. They have also done drainage/sewer work lots of times for me in the past. I would grade the overall experience with an A+.”

“Well, they were honest, to-the-point. I gave them feedback and they were very personable. It was a bunch of drains and stuff. They were cleaning out a line. I would say an A.”

“I liked that they are reliable and they got the job done. They did general plumbing work for me, clearing a drain. I would grade the overall experience with an A.”

“They did a good job. I liked that everything they do was real professional, showed up on time, and they didn't shortcut any of the work. Real professional guys. In the past, they replaced all of the piping under the slab and out to the sewer line., They did quite a bit of work for us. It took them about a week and a half, but it wasn't their fault. They did a good job. I would grade the overall experience with an A.”

“It was positive because they put in a faucet in the kitchen. They were real nice, and they did it really quick. And I told them about another little issue that we didn't call in about, and they went over and looked at it. They were just real nice. And then I had a new washing machine that was coming in on a different call, and I asked them to make sure the drain line was clear. They did a real good job, real quick. So, I would recommend Santhoff to anybody who ever ask me. I would grade the overall experience with an A.”

“They replaced a garbage disposal. It was a long time ago. I liked that they got in and out and did a good job. I would rate the overall experience with an A.”

“I liked the work they did and the attitude they had. They unstopped the main drain to the sewer line for me. I would grade the overall experience with an A.”

“I liked that they showed up on time and finished in a timely manner. They snaked my line under the house. I would give them an A.”

“It was positive because they get the job done. They have unclogged drains for me. I would grade the overall experience with an A.”

“Santhoff Plumbing did a great job. I'm very happy with them, and I intend to use them in the future. They're an A+.”

“Usually when they come out, it's to unclog a sink. They're dependable, and they come pretty quickly. You can always get an appointment, even if it's an emergency, and they always have good tips for preventative care.”

“They did some plumbing work and unstopped the drain. They get an A+ grade. I would recommend them.”

“Santhoff was on time, and they did a good job. They unclogged and repaired our main line. I've used them pretty regularly. They have good customer service; I'd give them an A.”

“I've been doing business with Santhoff for about 26 years. They deserve an A.”

“A+.”

“They did some general plumbing. They're A+ company.”

“A+ from me.”

“Santhoff did plumbing. They were an A.”

“They were really good.”

“A.”

“Santhoff Plumbing are great. They do a great job.”

“Santhoff Plumbing is just fine. They always respond quickly and do the work correctly, so you can't ask much more than that. They were recommended to me. They get an A.”

“Everything was fine. Santhoff Plumbing are good. We'll keep using them.”

“I liked the quality of Santhoff Plumbing's service. I found out about the company through word of mouth. I'll give them an A.”

“Santhoff Plumbing was just a good experience.”

“I've used Santhoff Plumbing forever.”

“Santhoff Plumbing are good at what they do.”

“Santhoff Plumbing were quick. They actually explained how I could fix some problems on my own in the future. They had to clear an air conditioning drain for me. They get a regular A.”

“It's hard to pinpoint what I liked about Santhoff Plumbing. They showed up on time, did their work, and left. The air conditioning was stopped up. We've been using them for years. I'd have to give them an A.”

“I had a positive experience with Santhoff Plumbing.”

“It was positive. I think they're a great company.”

“Whatever they came to fix, they fixed it. Their customer service was very, very nice. I would rate them A.”

“I liked the service and attention to detail and the professionalism. I grade them an A.”

“They're great. They've always done a really good job for me. They've worked for me for a couple of years. I call them when I have clogged drains.”

“They fixed the problem. We had two things that are used for drainage from our air conditioning unit that were getting backed up, and they had to wring them out. The customer service was fine. I would give them an A.”

“Santhoff Plumbing did some work for me. Everything was fine.”

“Everything is working fine. The last time they were here, whatever they did worked, so there's nothing to worry about.”

“Santhoff Plumbing were here on time. They fixed the plumbing and did what they had to do. I've had two issues: one with the drain in my bathtub, and one with my kitchen sink. My kitchen sink required two different calls. Their customer service was very good. I would give them an A. We would use them again.”

“I like Santhoff Plumbing. They're good. They do the work. They do what they're supposed to. They get an A.”

“I liked Santhoff Plumbing's prompt service. They had to unclog the kitchen drain. It took them about 20 minutes to do it. They were just friendly. I'd give them an A.”

“It was fine. They cleared a drain. I think I had used them before. I would give them an A.”

“Santhoff Plumbing is one of the best plumbing agencies in the city of Houston. I've worked with them several times. A shower was blocked underneath my house, and they went in with a camera and figured that out. They're very knowledgeable, and they have the top customer service ever. I'd give them an A.”

“Santhoff Plumbing is a wonderful company—they're A+.”

“Their work is done right, and they're a good, reputable firm. They've done everything from unclogging a drain to replacing a bathtub. We've used them for almost 20 years. They get an A.”

“Santhoff Plumbing was able to fix the problem, and they were able to come out a second day when there was another drain that needed to be fixed. Their customer service was excellent.”

“They're excellent, great, and fabulous—the best in town.”

“Santhoff Plumbing was great. I give them high marks. We use them for everything. I'd give them an A.”

“Santhoff Plumbing did a great job. I liked them very much.”

“I've had Santhoff Plumbing several different times for several different properties. They're good. I always call them when I need someone. I'd give them an A.”

“I've always had good service with Santhoff Plumbing. They're just very good.”

“Santhoff Plumbing always comes when I call and always sends people that know what they're doing, and the problem gets taken care of. The sewer line was totally backed up, and they had to dig underneath the house, replace the pipes, and put all the dirt and landscaping back, and they did it without a problem. They get an A.”

“Their service people are always very nice, they're always very prompt, and they do what they say—all of those good things you want from people who come to your house. They installed a new shower pan, and they've unclogged drains and fixed toilets. I would give them an A.”

“I always have a good experience with Santhoff Plumbing; they do a great job. They're on time, and they do good work. We have them do stuff quite a bit, and they do a good job.”

“They came pretty quickly; I didn't have to wait a long time. They understood the problem very quickly, and they resolved it very quickly. I had some sinks that were clogged and filling up and overflowing, and it was due to some drainage from the air conditioners in the attic. They recognized it very quickly and dealt with it very quickly. I would give them an A.”

“I liked the timely response and the thoroughness of the work performed. I've been using them for ten years. They're an A.”

“I had Santhoff Plumbing out to unclog a drain. It didn't take very long, and they were pretty helpful. I would recommend them to a friend. I'd give them an A. I didn't have any complaints.”