“I have used Benjamin Franklin for yearly on large plumbing projects and have been always professional and made the install/repair the first time. I would recommend that a customer verify their complete list of services and materials used.”
“Great customer service from the office staff and the plumbers as well.”
“They were great. They were very nice, did a great job. They talked to us and explained everything.”
“Benjamin Franklin Plumbing S. Houston was punctual. They were customer-focused, and that was a big thing that I was impressed with. They will discuss with you whatever needs to be done so you can understand the job that needs to be performed.”
“I find Benjamin Franklin Plumbing's service excellent. I have already recommended them to two of my friends.”
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“I have used Benjamin Franklin for yearly on large plumbing projects and have been always professional and made the install/repair the first time. I would recommend that a customer verify their complete list of services and materials used.”
“Excellent work in a timely fashion.”
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“I will positively recommend Benjamin Franklin Plumbing every chance I get. When I have a plumbing problem, I only call Benjamin Franklin.”
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“We have used Benjamin Franklin Plumbing at home and at the office for at least 15-20 years. I would not use anyone else.”
“Great customer service from the office staff and the plumbers as well.”
“I have trusted BF S Houston (Rosenberg) with all my plumbing needs since 2010. Their response time, even on weekends and holidays, is exceptional; their job follow-through is always extremely thorough. BF’s skilled plumbers explain the job in detail, offer options when appropriate, and are focused on safety. Their pricing is by the job and clearly stated up front in writing...absolutely no surprises.”
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“I have already recommended to friends.”
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“We have always had prompt and courteous service from each technician that has worked in our home.”
“I found the pricing to be very expense. Almost double the price of a local plumber to install a tankless water heater.”
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“i feel that Benjamin Franklin is price gouging”
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“I didn't appreciate them charging me for having an assistant.”
“The gentleman was very polite and did a good job. I thought it was excessively expensive.”
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“Benjamin Franklin Plumbing offers an excellent service.”
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“They are on time, do good work, and respond quickly.”
“The service technician who came to attend to my issue was not honest.”
“They've always come through when I needed someone. They are very competent.”
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“The price is a little high. The service is excellent.”
“Punctual and professional”
“The amount charged at the end of the project was the same amount given during the estimate which made me happy!”
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“They were great. They were very nice, did a great job. They talked to us and explained everything.”
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“The customer service was great. Two technicians came out but the second person was not professional because he wanted to sell me something that I did not need. It seemed like he wanted to take advantage of me by trying to sell me something. He also used my own towels to put under my washer when he was trying to do the work.”
“Good for availability but they are expensive.”
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“They were on time and professional.”
“I find that their prices are a bit too high compared to other bidders.”
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“They are a trustworthy organization.”
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“They arrived on the same day and did the repair work I needed perfectly. All the pricing was upfront from the beginning.”
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“They showed up when they said they would, and the representative was very clean. He explained everything he was doing, and the prices are reasonable.”
“Benjamin Franklin Plumbing S. Houston was punctual. They were customer-focused, and that was a big thing that I was impressed with. They will discuss with you whatever needs to be done so you can understand the job that needs to be performed.”
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