Ravinia Plumbing & Heating Co., Inc.
4th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Ravinia Plumbing & Heating Co., Inc. has received 4.8 out of 5 stars based on 111 customer surveys.
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4th year as a Best Pick Call
"Our customers have trusted us since 1928 to fix their drains when they are clogged or leaking and to keep their sewer lines cleared, preventing the mess and expense of a flood. They can call us 24/7/365 and know that a real person will answer the phone and background-checked, drug-tested technicians will arrive at their door."

David Ariano | President & Owner
Company Information
Services Offered
Ravinia uses specialized rodding and high-pressure jetting equipment to clear slow-draining or blocked sinks, tubs, toilets, and shower drains. The company also offers sewer video inspection and excavation as well as repair and replacement of water and sewer lines. Ravinia also offers complete plumbing, heating, cooling, and electrical services.
Warranty
Ravinia offers one- and two-year labor warranties for Home Care Club members. Ravinia honors all manufacturer warranties.
Company History
Ravinia Plumbing & Heating is a third-generation family business that started in 1928.
Employee Information
All employees wear uniforms, drive marked vehicles, and must pass regular drug testing and thorough background checks.
Additional Information
Ravinia offers eco-friendly drain chemicals that will not harm piping or the environment.
Licenses
#055-003586
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette

Compiled Score:

Ravinia Plumbing & Heating Co., Inc. has received 4.8 out of 5 stars based on 111 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/06/2018

No review comments provided

Review by
10/16/2017

“They did the work they said they were going to do, and they told me how much it was going to cost before they did it. They did plumbing and the sub-pump.”

Review by
10/16/2017

“I'm trying to think what they came to do. I have them all the time for different things. But anyway, overall, they're always excellent—which is why I keep calling them. I have two houses, and I call them for both houses. They're very competent when they diagnose something. I trust that they know what they're doing. And then when they fix it, it's always fixed, and I don't feel like they're cheating me. I feel like they're honest people. Basically, because they always do the job, fix what's needed. Over the years, so much. They rod my outside line; I think that's the last thing they did. They rodded the lines from the garage to the street. And they've also installed faucets. I once had a pipe break, and they took care of that. Mainly clogged sinks and that kind of stuff. I would give them an A.”

Review by
10/16/2017

“Ravinia Plumbing rocks. We use them all of the time. They were available during the weekend. They came right on time, and they didn't have an expensive price for an emergency. They unclogged a toilet. They did a backup battery sump pump, and they did sewer routing. I would give them an A+ overall. We have recommended them many times.”

Review by
10/16/2017

“They did everything that they said they would do, and they did it for the exact price that they said, and they were very clean. They did a couple of things, they replaced my sub-pump and battery backup, and there was a leak in my tub, and they fixed that too. I would grade them a A+. I would likely recommend them.”

Review by
10/16/2017

“We had an emergency situation, and they responded quickly. The young guy who did all the plumbing was fantastic. He was polite, knowledgeable, efficient, gave us all the options. He did a good job, all the way around. We had to have a sewer line replaced because it was crushed. I would grade them an A+.”

Review by
10/09/2017

“Ravinia, they do plumbing for me. I liked them very much. They did a very good job. They were working on a sewer line, and they did a good job, and I'll have them for my plumbing work in the future. I would use them again, and I was very satisfied with their work. I would give them a very high grade—A+.”

Review by
10/09/2017

“I feel like I can trust them; they do good work and come out in a timely manner. I've been using them for years. Now we just need them for our heating and cooling system. Before that, about a year-and-a-half ago, we lived in a home with a pool, and they took care of the plumbing in the cabana, and they took care of irrigation outside, a boiler—they took care of a lot of things. I would grade them an A. I would definitely recommend Ravinia Plumbing & Heating.”

Review by
10/04/2017

“They came out about my furnace. They were neat. They left a clean work space. The plumber that came to do the work seemed professional and knew what he was doing, was courteous and polite, and things like that. I had them do some work many, many years ago to install a faucet. The last thing they did was about my furnace. I think they came to flush out a pipe to take strains away from the house. They arrive on time. Their staff is very professional. They clean up after themselves. They're very courteous. I feel safe when they come in the house. I worry about that; if you’re going to be home alone when a service person is coming, you want to feel safe. Sometimes I’ve had with other companies, times when somebody comes to the house, where I don’t feel safe. They seem very honest too. I think they tend to be a little bit expensive, like they're not a low-cost provider for sure, but they're very candid with what their pricing is. I would say they deserve an A overall.”

Review by
10/04/2017

“They did some work for us in the past. I had them a year and a half ago; they did the service for me. I was pleased with the work they did; it was done on time, on budget and that's about it. They put a new sub pump motor in for me. I would grade them an A; I think they did a good job. It was fine, I grade them ‘A’, across the board.”

Review by
10/04/2017

“They weren't able to 100% fix the problem. They were trying to get a blockage out of one of our interior sewer lines. They couldn't remove the debris, so they pushed it to the side and left it at that. They came out three times to try to work on it and basically gave up on it. They're a C.”

Review by
10/04/2017

“I don't live there anymore, but it's always been very good. They showed up on time, they maintained a clean work space, and did good work. We had over the years—had them install a new furnace, work on the air conditioning unit. As we were selling the house this year, they did a drain scoping of the sewer. I would grade Ravinia Plumbing & Heating Co. an A.”

Review by
10/04/2017

“We have not gone back through them since. I'd say it was a negative experience. The way they followed up on some work they did, we felt it wasn't fair. They were stopping a leak at our water inlet. I don't remember the details on it, but I wasn't at all pleased with it. I would give them a D overall. Their response was good. I would be unlikely to recommend the company.”

Review by
07/22/2016

“I  had major sewer work several years ago, it was a good experience. They're very professional, they do what they say they're going to do when they say they're going to do it, and you don't have any problems. They also put in a hot water heater a couple of years ago, they're very professional. I'd give them an A+ grade.”

Review by
07/22/2016

“They routed out my sewer and they did something that cost me like a thousand dollars. I can honestly say there are still some times, and I just haven't called them, but there are some times that the water still doesn't go down properly and once in a while backs up in the other bathroom. I don't think it should happened, but I don't know if I want to start up with them again. After paying all that money it isn't perfect and after all they money it should've been perfect and if there was anything else it should've been addressed so I guess I would say I'm not that happy and it's not that perfect. If it's not perfect than their quality can't be perfect. If even once in awhile it doesn't work right than they did something wrong so I can't give them a good report. I can't give them an F because it works sometimes so they didn't totally fail but it shouldn't ever not work right. After spending all that money I think if it happens again I might have to call them and be not so nice and use them again, but I don't know if I really want to use them again. It would be based on my mood for that day. I would not recommend them.”

Review by
07/22/2016

“We  had some issues with a sink. They worked out great. I would give them an A+ grade this time.”

Review by
07/22/2016

“For  my air conditioning, I had a good experience. They were supposed to come out and get an estimate for sanitary sewer line and I haven't heard back. They did a good job, no problem. They're A+.”

Review by
07/11/2016

“It was a while ago. Ravinia did the broken sewer pipe. It was very good. We like the service; it's very good. They did the work, came back, and finished it off later. I don't really have a lot to say about it, no complaints.”

Review by
07/11/2016

“I've been using Ravinia since the '5's. They come out. I like them; I've been using them forever. They've done a lot of work for me. If I didn't like them. I wouldn't use them. No problems.”

Review by
07/11/2016

“Ravinia  are prompt, professional, efficient, and they know what they're doing. They did drain work for me. It's been a while, more like six months ago or something. They earned an A+.”

Review by
07/11/2016

“Ravinia  Plumbing does a very good service, no complaints at all. I like everything. They're very courteous, clean, and they did a nice job. Most recently they did drain work, A+.”

Review by
07/11/2016

“They haven't been here for almost a year, but I liked them, they were fine. No complaints.”

Review by
07/11/2016

“Ravinia  Plumbing did a great job. No complaints. They did a great job, we were happy, and we'll call them again.”

Review by
07/11/2016

“That was a long time ago they came, I think we had a plugged drain in our bathtub. That service was an A+.”

Review by
07/11/2016

“It was a while ago. I had a very good experience with them. No complaints at all.”

Review by
07/11/2016

“It was so long ago that I don't remember it very well. I have no complaints.”

Review by
07/11/2016

“They  did a great job, they were excellent. No complaints at all.”

Review by
07/11/2016

“I  love them, they're wonderful. Absolutely no complaints.”

Review by
07/11/2016

“Everything was fine. No complaints. Everything was fine.”

Review by
07/11/2016

“They were easy to schedule. They get an A+ from me.”

Review by
07/11/2016

“They were great I'd give them an A grade.”

Review by
07/11/2016

“They're fine.”

Review by
07/11/2016

“I  wouldn't do anything without them; I think they're the best thing going. They help me with everything. They're great people and I always trust them. I lived in a home they did a million different things for, now I'm in a condominium situation, so they don't do as many things. In the history that I've known them, when I lived in my house for twenty-two years, they were my first phone call. They're an A+ company.”

Review by
07/11/2016

“They were OK. I didn't have the best guy—he wasn't the nicest. I'd grade my overall experience a B. He had to come back and then charged us when he did because he said it was taking more time. I would recommend them because they're trustworthy. I'm pretty likely to.”

Review by
07/11/2016

“They  were punctual, they investigated the root cause, and they addressed the issue then gave recommendations. We had them out for two different issues. We had some water overflow after one of the big rains and they took a look to see if there was any blockage and they addressed the issue for us. I'd grade the overall experience an A.”

Review by
07/23/2015

“I can't remember any problems with Romitti Electric. They seemed to get to the bottom of the problem pretty quickly, which helped. We had a problem with our sump pump. The people who came out to do the sump pump also figured there was an electrical problem. Then I called Romitti Electric and they came out to look at the electricity outlet the sump pump was running through. I chose them because the people who came out to do the sump pump recommended them. I'll give them an A.”

Review by
07/08/2015

“I had a very good experience with them. They come on time, and they do excellent work. They explain what they’re doing. They’re always very reliable. Over the years, they have done varied plumbing work for the kitchen, laundry room, bathroom, and sewer, and also we have had our electricity done by them. We had an implementation job of a new bathroom and new kitchen sink. The customer service has been very good, very good. If a friend or neighbor asked about the company, I would highly recommend them. They an A grade from me.”

Review by
07/08/2015

“I liked them very much. First off, they knew what they were doing. They weren’t trying to sell me anything. They were there to help me with my problem. They were excellent. I would recommend them to anybody. I had a problem with a sewer line going out to the street that had become plugged with tree roots, but I had that fixed about five or six years ago. It became an issue again. I called in one service and I sent him away because he wouldn’t do what I wanted. I called in another service, and he told me what he thought the issue was and that didn’t sound right either. So, I made contact with Ravinia and they came out and explained what the previous people had seen, and they fixed it within an hour. It was superb. I’d give them A+.”

Review by
07/08/2015

“They did what they said they were going to do. They have rodded our sewer line, and they have done sump pump replacement. The customer service was great. I never had to call them back for any issues. If a friend or neighbor asked about Ravinia, I would recommend them.”

Review by
07/08/2015

“I’ve used them for years. I like everything about them. They’ve mostly done just rodding out of the sewer line. The customer service has been good for us—A+.”

Review by
07/06/2015

“They do a nice job. The last thing they did for me was sewer work. I’d grade them as an A.”

Review by
07/06/2015

“Ravinia replaced sewer piping, and we definitely had a good experience with them. I chose them over a different company because they were recommended by a family member. I’d rate them as an A.”

Review by
07/02/2015

“We use them for almost everything that they do. What I like about them is that we can have two different services meaning like, let’s say a sump pump checked and an air conditioner, to people who do different skills and went to different trade schools. We have so many things going on that we need maintained. It’s nice because if we have 2 of them at one time they will only charge one service fee. That is a very nice thing that they do. They’re also very good at what they do and I trust them. They do sump, air conditioner, furnace, backup sump, ejector pump, humidifier and they put in a booster fan once to get heat or air conditioning to part of the house that didn’t get it. They also do basic plumbing for us. I think in April I had 2 different guys out here and my husband, for the plumbing, my husband forgot to tell me about a problem so when I’m talking to them and they've gone, and I’m like, ‘Oh no. They left.’ So I called and because the fellow didn’t have an absolutely packed day, he came back at no charge. It’s those little things that when you have a lot of things to fix and maintain, it’s just really nice when they don’t nickel and dime you to death. That was just so nice and obviously it’s something I remember. I would give them an A and part of the reason why I’d give them an A is that we had somebody before them and we’ve been with them now for many, many years. Before them we had somebody who, we had no heat and we had a baby at the time in the house and it was freezing. We called the service provider who we were using. It was late and the guy came. It was like 10:30 or 11 o’clock at night. It was an emergency call. Basically the guy scared the pants off of us because he said there was a gas leak from our furnace and we should leave the house immediately because we were going to blow up. We were really, really scared. We called fire department and they came out and said that it was not true. We just had a very cold night but we were not in danger. That was a kind of scary situation. I’ve always trusted Ravinia. They’re very straight shooters and I never had to worry or panic about anything. And if they did tell me I had to leave the house then I would believe them because they’ve earned my trust that I know when they say that, they really mean it. I’d give them an A for sure.”

Review by
06/30/2015

“The experience was good. We had a drain that they routed out because there were tree roots or something in it. They’re local and easy, and they’re quick and prompt—I didn’t have to wait long. They’re nice and friendly. I heard about them because they’re local. I’d give them an A.”

Review by
06/30/2015

“I had a number of different things done, and I actually just called them today for another service. I have two houses they are taking care of. They also put in a new sump pump system. They are right on time when they say they are going to come. They’re clean and timely, and they just do great service. They get an A grade from me.”

Review by
06/30/2015

“I had an excellent experience with them. It was very good, and I’d use them again. My water backed up into my house, and they ran a camera down into the main sewer. They found out where the blockage was and rodded it through. The customer service was excellent. They were very nice guys. They were excellent. I’d give them an A.”

Review by
06/30/2015

“They've been out a couple of times for sewer routing. They’re very friendly, efficient, and clean. They actually went above and beyond the first time. The guy that was on the phone knew that the guy that was supposed to come out wasn’t going to be able to make it, so the guy on the phone came out just because he lived by us. He was really nice and made sure we were going to get the right service. They really did go above and beyond. They are an A-grade company.”

Review by
06/30/2015

“They came to fix the sewer. I think they rodded the pipe. I have no complaints. I first heard about them because I was using another company, and I think Ravinia bought them. Ravinia gets an A.”

Review by
06/29/2015

“They’ve done some sewer work for us. We had our sewer pipe repaired. It was a difficult job. They came out and did the job thoroughly, and they worked in the rain. It was an incredibly difficult job, and they pretty much came out and handled it without complaining. They did a fine job. The employees were really personable. They’re good to deal with. We’ve had them out for other things. They’re neat. They really pay attention to keeping things neat. They’ll put down drop cloths and that sort of thing for sewer rodding and anything they’re doing in the house. It can be a pretty ritzy part of town. Our house is not the biggest, but there are other places around this area where if you're working you have to pay attention to neatness, and these guys are good with that. We’ve been here for years; we’ve been using them for a long time. They’re an A+. They’re good.”

Review by
06/06/2015

“They're always on time. They're very honest. They're here when they say they're going to be here and I have no complaints on them. I've used them for years. They've been two other companies. They were one company and then they were bought out by another and then another. They have done mostly anything that you can do in a bathroom. They've replaced drains and clogs that they have fixed. Anything you can think of. I'm very pleased with them. I would recommend them as well to family and friends. I would give them a B+. I haven't seen much of their work. I've seen a lot of repairing. You've got old homes, old pipes, old this so they have to replace and redo but they're very good about that and very polite.”

Review by
06/06/2015

“They do the work that they promise. Ravinia unclogged the drain when there were some tree roots running through the pipes. They provided me a good amount of information about the system, and they gave me a quote for future work. They suggested what had to be done and provided me with an estimate of the work if I decided to do it. I'd give them the highest grade.”

Review by
06/06/2015

“They got the job done. Ravinia did so much for us last year. We had them do drain work and sewer work. They did three big jobs for us, and they did the work efficiently. The third problem was where the water runs through the bathroom to the sewer. They gave us quotes, and they stayed with those quotes—they didn’t have any add-ons. They get an A grade from me.”

Review by
06/06/2015

“It's very good service. They know what they're doing, and they get it done. I've had various guys and they've all been good. They've done plumbing, bathroom pipes, a sump pump, and that's about it. I was actually with the other company that they bought and when Ravinia bought them, I used them. I would recommend them to family and friends. I would grade them as an A.”

Review by
06/06/2015

“They were prompt and they fixed the problem I think with the least amount of expense to me. It was a Sunday night and of course I had to pay but they were efficient. They sent two men out. It was backed up to the sewer to the outside. The reason I chose them over a different company is because my daughter-in-law, who is very particular, uses them. I'd give them an A.”

Review by
06/06/2015

“The guy was fine. The problem with the drain got fixed, and that’s all I wanted. I'd give them an A.”

Review by
06/02/2014

“I use Ravinia all the time. They get here on time, they do their work, but they're very expensive. They're definitely more expensive than other plumbers, for sure—that's what I don't like—but they stand behind their work. They show up and do a good job. They're about to do some work for me that is similar to sewer or drain cleaning. They get an A.”

Review by
06/02/2014

“Number one, they came when we asked them to, and they fixed the problem—that's all we could ask. We’d always dealt with another agency until we switched to Ravinia. We think Ravinia is fine, and we’ll be OK with them until we see that they’re not. They did a plumbing repair. They had to replace a drain and a pipe in the bathroom. It wasn't sewer cleaning; it was just replacing a drain. He also replaced the toilet for us. Everything was fine. I wouldn't give them a perfect score because nothing is perfect, but they did very, very well. I'd give them between an A- and an A. I couldn't ask them to do anything better, although I will only know when I see if the drain continues to stay open.”

Review by
06/02/2014

“I am familiar with Ravinia Plumbing and I would say that they gave a positive experience. There's nothing in particular that I like about them. I mean they showed up, you know? They did a lot of this and things, piping and things. I don't remember if they did anything related to sewer and drain cleaning. This is not the first time I've used Ravinia Plumbing. I've been using them for about ten years and I never had a problem with them. I'd probably give them a B, with cost being the only thing that's keeping them from an A.”

Review by
06/02/2014

“I am familiar with Ravinia Plumbing and I would say that they gave a positive experience. Well, they fixed the problem at a reasonable price. Well, the big project that they did for us was, we had some old pipes in the wall and they were clogged up from, I guess calcium or whatever over the years and they replaced them. And then we had them out, oh I don't know, oh to fix a shower head shower that wasn't going. That hasn't work out well because the problem is back, not as severe, but it is back. They didn't do any sewer or drain cleaning while they were here. I would give them a B. Well, the fact that the shower problem has come back, I asked for an estimate for a big project and they were slow with getting back to me.”

Review by
06/02/2014

“I am familiar with Ravinia Plumbing and I would say that they gave a positive experience. What I like most about Ravinia Plumbing is that they are prompt. You know, they were there when they said they were going to be. I recall them fixing an outdoor facet leak. No, there has never been a sewage or drainage issue. It was the first time I had ever used them. To this day everything still works well. I'd give them a B+ because I thought it was pricey. Otherwise, their work would be a solid A.”

Review by
06/02/2014

“I am familiar with Ravinia Plumbing and yes, I would say that they gave a positive experience. They were just nice and fine and that's it! One of the lights next to the plumbing, put the battery back for me. Dan I think was his name. He did good. It was related to my back up battery to keep my plumbing going. No, no, they didn't do anything related to sewer or drain cleaning. I would say a B, but there was nothing that would keep them from getting an A.”

Review by
06/02/2014

“Our house flooded back when we had all that rain and snow. We are living in an old house that has been rebuilt from the studs up, but the basement is still incredibly old. It flooded, and they came in and helped with our sump pump and everything like that. I have to say the most positive thing is that I can't remember anything about them, which means they did a very good job. I would grade them an A-.”

Review by
05/28/2014

“Ravinia has done work for us for about as long as we’ve been in the house—about 25 years—and we’ve been very happy with them. They’ve done some sump pump work for us. They’ve never done anything that they couldn’t be proud of. I’d give them the top grade—A+.”

Review by
05/28/2014

“Ravinia Plumbing & Heating has been here a lot, and I’d give them excellent marks. They replaced an outside faucet and underground drainpipes for me. What I like about them is that they’re on time and efficient. They earned an A+.”

Review by
05/27/2014

“I’ve used Ravinia for about 26 years, and they’ve never messed up. They do good work, and they're on time. They did some sewer cleaning, and they replaced a sump pump. I’d give them an A.”

Review by
05/27/2014

“Ravinia comes when you call them, and you never have to wait. They did some sewage and drain cleaning for us, and when we had tree roots in our sewer, they had to route it all out. They’re clean and honest, and they take care of problems quickly, easily, and with no fuss.”

Review by
05/27/2014

“I think it's just that they can handle any situation. They were very courteous, very businesslike, and friendly, and I didn't have to wait a long time for their services. They had to replace my existing sump pump and give me a backup system with a no-maintenance battery. I've used them for a couple of years; I just ran across them just a couple of years ago. I think they deserve an A.”

Review by
05/27/2014

“By the time Ravinia was done, they’d figured out all the novel stuff that was wrong. In one place, the water from the kitchen sink drained into a sink in the basement, overflowed the sink there, and then went down the drain. They ultimately figured out how to get the lower sink connected to the drain. That was a sloppy mess, but they did it, and they did it very quickly. Ravinia earned an A grade.”

Review by
05/27/2014

“Yes it does sound familiar that Ravinia Plumbing has done some work for me. Yes, go quick go. They're dependable. I've used them for five, no 10 years. The last thing they've done for me is air conditioning tune up. I do not recall them doing anything regarding sewage or drain related. No, there's nothing I feel they could do better in the future. They could lower their prices but that's fine. That's it they're fine. I'd give them a B+. Good.”

Review by
05/27/2014

“I have to remember the work they did because they've been here a couple of times. That was probably the leak we had on the sink. I think they were just very honest about the situation, and they were very reasonably priced under the circumstances. We’d had a new dishwasher installed, and shortly thereafter, we had a leak because of the dishwasher installation. They only charged us $50 for coming out; they said that we should call the installers back and have them take it from there. They have also checked my sump pump, but they’ve done no sewage work. They fixed a shower that was leaking into my kitchen, but that has to have been more than ten years ago. I would give the company an A rating.”

Review by
05/22/2014

“They call before they come, and they show up on time. If there are any problems, they call. They have different offices; it's not like there’s just one guy, and if he's not available because he's out in the field, then he can't come in. The last thing I had them do was an HVAC check, but they have done sewer and drain work for me, too. I'm sure that all the past work they've done has been positive. The only thing I'm not sure of is whether they have kept a record of the drainage from the house. When they come out for something, they have to start all over again to figure out where the water is supposed to go, and that's my only negative. I would give them an A.”

Review by
05/22/2014

“They're terrific. They're all very professional. They know how to deal with an old house and a new house. They're just very good. They've been around here for a very long time in our community. They've done lots of things. They've done plumbing repairs. They've put in new things, they put in a new water heater, they take care of routing out any problems we have with the sewer, and they're very good. We haven't used them forever. We used another company that merged with them, but I've known about them forever. They've been in this community for probably years, and we've been very, very happy with them. I would say they're an A.”

Review by
05/22/2014

“I've done business with them twice, I think, but for two different things. It was 40 below in Chicago, and my furnace wasn't working. I called Ravinia, and they had somebody there to fix it within like 35 minutes. It was 30 degrees in the house. When I called to set up this appointment, she was like, ‘All right, I'll call you back in five minutes after I make sure we can get somebody there,’ and she did. Then, we had a sump pump disconnect. I was not home when it happened; my wife dealt with them, but I think everything was fine. I'd give them an A+ because they were great.”

Review by
05/22/2014

“They might have done some work for me about a year ago or six months ago. They routed our kitchen piping that goes to the street. No sewer cleaning. I'd give them a B probably. A to me is when someone goes over the top with great service. They are memorable because they do such a good job and it's a great value, you know, the price is good. The plumbing is always, I'm always a little surprised how expensive plumbing is so that's why, so it's kind of, you feel like they come in and do pretty standard stuff and then it's a pretty big bill. No complaints, but it kind of comes with the territory so, I'm not going to give an A for something like that unless someone did amazing with the amount of, you know, how cordial they are, advice they give or what have you. So, that really makes someone stand apart.”

Review by
05/22/2014

“Yes Ravinia Plumbing has done some work for us and yes I can say it was a positive experience. Well, they're good people and they seem to be pretty proud. They do one thing that sort of startled me the last time around, I think when they're pretty busy they give their work to some other plumbers. But I don't see anything wrong with it except I would love to know that when I call that someone with another letterhead took care of my problem. And he did alright. But for the safety factor of it all, I think that they should let you know if they're subbing somebody in before, because you can't just let those people into your house. Drainage, yes, I've had the ground out in the bathroom and the kitchen sink and the main drain with the, with the roto, router, what is it called, router rooter, Roto-Rooter. Nothing major so far as digging out, outside or anything. Well, I would say a B+ would be fine.”

Review by
05/22/2014

“Ravinia replaced a toilet in our basement bathroom, but they have never done any sewer or drain cleaning. There were actually a couple minor issues with the old toilet, and they pointed them out. They showed me what the best solution would be, rather than just sort of covering them up and doing it the easy way. They were communicative. Plumbers are slightly more expensive than brain surgeons, as a rule; they weren't cheap, but they weren't terribly expensive relative to other plumbers. They did a good job. I would guess I’ve used the company for ten years, and I suspect I use them once every other year, perhaps, or something like that. We used to use a different plumber in the area, but he sold his business and moved. Then somehow, we got to Ravinia—I don't remember exactly how. They seem to be very good about showing up when they are scheduled or informing us that they’ll be late if an earlier job runs longer. If they have to order materials, they are good about letting us know when the materials will be in or explaining if there are backlogs. Some things, obviously, are out of their control, but if the manufacturer is backed up or doesn't ship, they let us know. They’re good. I would give them an A-.”

Review by
05/22/2014

“I think they replaced like a fill valve on one of my toilets. They did, they replaced an elbow, I think, on one of my sinks. I think they replaced or fixed a leaky pipe in my basement. They have not done any drain cleaning or sewer cleaning for me. I mean, just seemed like good quality service. I would give them either an A or a B. The overall work was pretty good. I think that one issue is when they fixed the fill valve on the toilet, afterward it was sort of, how do I call it, pulsed? Like it would act as if it was trying to refill the tank for like maybe 5 or 6. I think it was more, not related to the work that they did. I think the cap that blocks the water probably also needed replacing so it would have been nice to have done all of that. But I don't know that that was an issue. So, you know, it's not their fault. But, I'm pretty happy with the service. There was one thing that he did do. He did, actually I had another toilet that was not, the plunger wasn't closing after you flush, and so he kind of tweaked it a little bit to where it was working. You know, he kind of just did that on his own. So that kind of offsets it, so it's kind of hard to say.”

Review by
05/22/2014

“I've used Ravinia for the past 11 years, so I guess I want to keep them. They came out to replace my outside faucet, and they have snaked out drains. I live in the area; that is how I heard about the company. The workers are great—any of them. The customer service is good, and they’re good at setting appointments and staying on time. I have had emergency situations when they needed to respond quickly. I would rate them as an A.”

Review by
05/22/2014

“I'm very familiar with them Ravinia. I represent them; they're a client of mine, and I'm a client of theirs, or however you'd say that. I am a customer, and I have represented them before. They came on time, and they were very neat. They unplugged the toilet. We live in a condo, so they have never done any sewage or drain cleaning, specifically. We've used them for so many years that I don't really know how I found them. I would give them A+, but they're very expensive. They're fair, but they're all expensive.”

Review by
05/22/2014

“I’ve been using Ravinia Plumbing & Heating for 20 years, and they’re awesome. They have done sewer and drain cleaning for me, and I’m about to have them do an inspection at my new house. They’re really easy to get a hold of, and the guys they send are always really friendly, professional, and knowledgeable. They’re great, and I’ve recommended them to other people. They definitely get an A+ from me.”

Review by
05/22/2014

“I use them for regular service; I call when I need them. I'm pretty sure the last thing they did was just basic maintenance before opening the pool house. It was opening the pool house and changing that thingamajig that freezes up—the solenoid valve. They have done some sewage and drain cleaning for me, as well. They were already being used when we moved here. I'm stingy in giving away great grades, but I've never had a complaint about Ravinia. They’re an A+ company.”

Review by
05/22/2014

“They just serviced my air conditioner two weeks ago. They did not replace it; they just serviced it. I've had them do sewers, a furnace, and various plumbing things. I've been using the company for about five or six years. I'd always heard about them; I've lived here for 60 years, and I've always known Ravinia was there. They're just very good workers. They have no problem with scheduling appointments or customer service-type things. I'll just give them an A rating.”

Review by
05/22/2014

“They're clean, they're on time, and they're honest. They’ve done a whole bunch of stuff. We had a house fire, and they helped put things back together—all kinds of plumbing stuff. My husband takes care of it, so I really don't remember all the things they’ve done, but we've used them for years. I wouldn't let anyone else touch my drains. They’ve earned an A grade.”

Review by
05/22/2014

“I like their service. I always get the same exact servicemen, so they're familiar with my equipment. They usually check my furnace for the annual checkup. They have also done work with my sewer. I don't do it annually, but they do clean the sewer out. I'd rate them as an A.”

Review by
05/22/2014

“They show up on time—on schedule. They're reliable about showing up. They’ve done just normal plumbing; I had a sump pump replaced by them last year. They’ve checked the furnace and air conditioner, too, but they haven't done anything sewer or drain related. I’ve never had a problem with them, so I'd give them an A.”

Review by
05/22/2014

“We use Ravinia Plumbing. When there was a problem, they took care of it. They are very reliable. When you call them, they are there. They replaced a sump pump, and they do all my heating and conditioning and so on and so on. Everything is fine. They are very good. I'll say B. I would recommend them to others.”

Review by
05/22/2014

“They've done a lot for us, but last time, they were checking the air conditioners and changing the filters. I'm sure they must have done some drain cleaning for us. We've used them for years and years. They're prompt. They're always prompt when they promise they will be, so that's good. I'd grade them an A.”

Review by
05/22/2014

“I thought they were very expensive. They fixed a garbage grinder and leaky faucets. They ran a sewer, too. The condominium association took care of that, but they were the ones that were here. I would give them an A on their services.”

Review by
05/22/2014

“They were very nice. I think they did sewer work for us. I chose Ravinia over a different company because I was using another company that merged with them. They’re an A+ for sure.”

Review by
05/22/2014

“They were very good. They've been here a half a dozen times for different things—routing outdoor drains and changing fittings. They did exactly what they said they were going to do. They do a good job, so I'd grade them an A.”

Review by
05/22/2014

“I think they fixed the shower that was leaking, and they did some drain cleaning for me. I remember they did several plumbing things. They did two separate things for me, and they were good—an A.”

Review by
05/22/2014

“They've been serving us routinely. I have had some sewer cleaning and drain cleaning done. They do what they say they're going to do. I would give then an A. No, I would give them a B. They are too expensive.”

Review by
05/22/2014

“I’ve used Ravinia for 30 years. They did some sewer-related work some years ago, and they’ve done work on my sump pump and my heating. They always show up, and everything has worked out. They deserve an A+.”

Review by
05/22/2014

“They did the work that I needed done. They cleaned out our sewer lines. I chose Ravinia because they were recommended. I would rate the company as an A.”

Review by
05/22/2014

“They’re dependable, knowledgeable, and professional. I’ve been using Ravinia for years and years for drain cleaning. They’re A+.”

Review by
06/14/2013

“I am always happy with Ravinia. They did fine. They were quick and efficient. They routed our sewer. I would rate them as an A.”

Review by
06/14/2013

“It's good. It was a positive experience. I had a problem, it started out as a problem with my sump pump and turned into a problem with the water being removed from the house, the sewage water being removed from the house to the cities sewage drainage, and so, basically they had to go in there and fix a couple pipes. It's working, they told me that, I'm guessing the sump pump is probably going to have to work a little bit of overtime, they explained to me, they gave me options obviously, they explained to me that probably, there's going to be, there's like a little, I forgot what they call it, there's a little pitchers mound that pipes are going up and over, underneath the ground there and so, yeah they explained everything, they gave me options. It’s going to require a little bit of work on the sump pumps part, but that I could if I want dig out the whole sidewalk and fix it but to me it just didn't sound like being worth spending ten grand extra in and above what I did have to spend which was about five or six grand. They deserve an A.”

Review by
06/14/2013

“I think what Ravinia did was the sump pump, and it was great. I don't have a lot of details, but we were satisfied. I think everybody came on time, and the thing was fixed. I think the technicians were competent. They came on time, and I think that they did everything they were supposed to do. We were happy, and things have been working properly since they did it. They were very clear in terms of explaining what they did and how they did it, so I think everything went very smoothly; they were very good. I would give them the A grade.”

Review by
06/13/2013

“Everything went great. They were incredibly informative; they came with a lot of information, and we thought we got all of our questions answered. They had to replace a sewer pipe. This wasn't the first time that we have used them; our relationship dates far back to when we bought the house, probably about five years ago. They haven't disappointed me or needed to do anything differently, so I would definitely give them an A.”

Review by
06/12/2013

“Everything went fine. I've used this company at my employer’s house as well as my own, and I've referred them to other people. My bathtub was not draining properly, and then they also—at my boss’s house—put in a new kitchen fixture and unplugged a bathroom sink. I don't think there is any way they need to improve, but I would grade them an A- because I'd say there is always room for improvement in everybody.”

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