Precision Plumbing Sewer Drain Cleaning
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Precision Plumbing Sewer Drain Cleaning has received 4.8 out of 5 stars based on 184 customer surveys.
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3rd year as a Best Pick Call
"Precision offers world-class service; anything less is unacceptable. We hire only the best technicians who are willing and able to provide this level of service. Very few are able to meet our standards, so you can be assured the best experience when you have service needs. Our goal is simple: to make every customer a raving fan of ours."

Matt Morse | President
Company Information
Services Offered

Precision Plumbing Sewer Drain Cleaning offers residential drain and sewer services, including camera inspections, sewer repair, drain cleaning, flood protection systems, and sump pump maintenance and repair. The company specializes in trenchless sewer repair and rehabilitation, water treatment, heating and cooling service and installation, and guaranteed same-day service.

Warranty
Precision offers warranties on all workmanship and extended equipment protection through service agreement memberships.
Company History

Precision Plumbing Sewer Drain Cleaning was founded in 1992 by owner Matt Morse, who continues to oversee company management.

Additional Information

Precision Plumbing Sewer Drain Cleaning provides 24/7 emergency service.

Licenses
#055-002117
Areas Served
Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Precision Plumbing Sewer Drain Cleaning has received 4.8 out of 5 stars based on 184 customer surveys.
5
152
4
23
3
4
2
5
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/31/2017

“They had a problem at first, and the guy called for backup. The backup guy was so awesome. He went out his way, he was looking at everything, and made sure that I was very satisfied. If I ever had another problem, I would call this one guy. He was so special. He went way out of his way. I had a clogged sewer line. I would grade the overall experience with an A+.”

Review by
08/31/2017

“They were good at what they did, and they explained this other thing we had questions about. The last time, they ran the line off to the street and they did the drains on the inside. They cleaned the traps. I'd give them a B+ overall because there's always room for improvement. There wasn't really an issue, it's just hard to be perfect.”

Review by
08/31/2017

“I thought they were very thorough and trustworthy. I didn't have any problems. I think at that time they came and had to dig out the piping that goes out of your sewage. I'd give them an A overall.”

Review by
08/30/2017

“In this particular case, the technician was business-like and friendly. He gave me plenty of options of what I could do to repair it so I could pick one that fit my budget. They did a drain clean out. I'd give them an A overall.”

Review by
08/30/2017

“They were supposed to come back and inspect it again. I liked that they were fairly good with their timing, and the quote was a good quote. They did plumbing work. They were doing sewers. I would grade the overall experience with an A. I got the quote for the pipe to be routed and cleaned. Then they found that there was a big hole and they showed me. The only thing that concerns me is that I don't know if the hole was caused because of the method they used to clean it, or if it was actually already there. So, to me I felt that there was a little hole that was going through the pipe. I just felt maybe the hole was little and maybe with the power washer and the pressures they used might have made a bigger hole. I would very likely recommend them.”

Review by
08/30/2017

“They were very nice. They were very prompt, but they misdiagnosed my problem. Had I listened to them, I would have spent a whole lot of money that I didn't need to spend. I had flies in my house, and I called the exterminator. The exterminator told me they were flies, which come when you have trapped pipes. They wanted to come and it was going to cost me a couple hundred dollars to drain and to put a camera down. Then they were going to maybe have to tear up my floors. It turns out the problem was outside. I would grade the overall experience with a C. I probably would call them again if I really have a plumbing problem. They had the right idea, but they didn't find the problem. I would probably recommend them.”

Review by
08/30/2017

“It was good. They did the water softener. I would grade the overall experience with a B. I would very likely recommend them.”

Review by
08/11/2017

“They put in new piping. Everything is working up to expectations now.”

Review by
08/11/2017

“Well, first of all, I went online. I don't know if I scheduled an appointment or if I asked for them to respond to my situation. I got a call right away and they came out the next day. He had some good advice on what he thought I should do. I mean, he did fix the problem but he noticed other things that should be fixed along the line. Financially, I could only afford what he did at the time, but I thought they were very thorough. I liked that they got back to me right away. It was my kitchen sink. The garbage disposal was clogged on both sides in one of the sinks. The clog was taken care of, but there were other issues that should be fixed down the line, but I appreciate his honesty. I thought it was a good experience. I would say an A overall.”

Review by
08/11/2017

“They showed up on time, and they did what they were supposed to do for a reasonable price. They routed my exit pipe to the street. There was a root that had grown into the pipe. Everything is absolutely working up to expectations now. I would give them an A overall.”

Review by
07/26/2017

“Precision Plumbing were very thorough. They spent a lot of time diagnosing our issues which was great. They were very efficient in getting it taken care of. So, I appreciated that. They put in a sump pump and repaired a drain. I'd give them and A+ overall.”

Review by
07/26/2017

“They did a drain line for us. I was very happy with their response time, with their professionalism, and they knew what they were doing. They had sound suggestions as to solve the problem, and they solved it. I'd give them an A+ overall.”

Review by
07/26/2017

“It was a myriad of things really. The plumbing issue was pretty severe so obviously, anybody you can get to come out and help, you're just so glad to see them coming. The young man that we had that came out to help us was great. He was here for six hours the first day. He was here, and he was able to isolate the problem. Then he needed more equipment than what he had with him. So, he had another guy scheduled to come out the same day before he left after being here all that time trying to repair the problem. They didn't charge me for the hours on end that he was here trying to fix it. When they came out for a $1000, I was able to get it fixed. Granted, $1000 is a lot of money but at least it was taken care of and it was done in a timely fashion. It was a drain issue. I live in Chicago. We still have very antiquated, sort of brick laid drains in the city which can be kind of troublesome. So essentially, we just had a horrible, horrible rainstorm. We had sewage backing up into our basement. Of course, it's 3 o'clock in the morning because that's just how it always is. They did something with what was essentially a power washer, and they were able to clear the line to get it moving again. Then they showed us all the work that they did on a fiber optic camera. They sent it down the drain and were able to show it to us. Plumbing is not my area of expertise, but I know the issue was fixed and we haven't had it since. I'd give them an A+ overall. They were awesome. The only thing I was a little confused by is that they're not actually licensed plumbers so the guy that came out. They've all got the knowledge of a licensed plumber without the actual licensing. I already have recommended them.”

Review by
07/26/2017

“I was very happy with their service. I think they were very professional, did a nice clean job, and gave me all the information I needed. They routed a sewer and they also routed a drain line for me in a different location. I'd give them an A+ overall. The young man that came out, he did a nice job, seemed like he knew what he was doing, and enjoyed what he was doing. I'd recommend them, I would.”

Review by
07/26/2017

“I haven't had any bad things happen. Everything I asked to be fixed is fixed. They came up for the drains and they were all taken care of. I would recommend them.”

Review by
07/17/2017

“I think we just had a clogged drain that they unclogged. Everything is fine now. I'd give them an A overall. I would recommend them.”

Review by
07/17/2017

“The customer service was good. They showed up. I liked the quality of their work. They were up front telling us what they did, what they were going to be doing and all that. They had to replace an injector pump and they had to (sounds like: rot out) my sewer line. It's been very well so far. I think there were three servicemen that came out. I'd give them an A overall. I'd recommend them.”

Review by
07/17/2017

“They're great. The techs that came out were super nice, knew exactly what they were doing, and had all the proper equipment. They were very knowledgeable about the job that they had to do at hand. They did what they needed to do and then told me the other things that might have needed to have happen. They gave me good quotes, and they had good deals. I mean, everything about them was pretty good. They did routing of pipes from the house to the sewer out in the front yard. I'd give them an A overall. I'm actually about to use them again.”

Review by
07/17/2017

“They were able to get the issue solved. We had a drain that was running slow. Last time I checked, before I sold the house, everything was working up to standards. I'd give them an A overall.”

Review by
07/17/2017

“They're on time, quick, polite, and know what they're doing. They've been here several times doing drains and a sump pump. Last time, it was a drain and the time before that he was going to install a faucet and we said no. He wanted $800 to do it and we were getting it done for $189, so he was a little overpriced. Customer service was very good to me. I'd give them an A overall.”

Review by
07/17/2017

“Precision Plumbing was very responsive, and came out on a weekend. They came back quickly when there was a problem with their work and fixed it. I was overall impressed. They cleared the sewer line, and also replaced a clean-out trap that was in pretty poor repair. They were a very strong B+ overall. Not a 100 percent, but better than I expected.”

Review by
07/17/2017

“They showed up soon and fixed it. When it broke the next day, they came back and did more without any additional charge and everything's been OK since. They were clearing the sewer line. I haven't had any problems since. I'd give them an A overall. I'm very likely to recommend them.”

Review by
07/13/2016

“Only good things to say about the service.”

Review by
07/12/2016

No review comments provided

Review by
07/11/2016

No review comments provided

Review by
07/08/2016

“Did a very good job and time very nice guy but the price was way way too high”

Review by
07/08/2016

“Courteous. Professional. Job done perfectly. Price ridiculously reasonable.”

Review by
07/08/2016

“We were very impressed the first time. There was a blockage in the pipe that goes into the sewer outside of our house. Two very friendly guys came and we were told that sometimes the tube with the camera could resolve the problem (get rid of the blockage), and it did. They charged us $99 (They could have charged more because we had no idea what needed to be done). We thought they were very honest and efficient. When the pipe under the kitchen sink started leaking, we quickly called Precision again. One guy showed up with no smile on his face. I thought to myself: ‘Oh no, he is unhappy.’ He told us that all our tubes are old and they should be replaced. He replaced the tubes under the kitchen sink, and, if I remember it correctly, it was over $8 (and it did include a senior discount, he said)! Is it supposed to be that much? We called Precision for the third time when Nicor told us the tubes connected to the humidifier in the basement needed to be replaced. It was again several hundred dollars ($6 or more?). The guy was nice and friendly, though, but we could only hope that he didn't overcharge us. This is why we have mixed feelings - are they honest or not? We understand ‘ plumbing’ is expensive. So my concerns could be wrong. If that's the case, I am sorry. But that's why I can't wholeheartedly recommend Precision to my friends anymore.”

Review by
07/05/2016

“Called for easy job to unclog drain. Came home to fully re-piped kitchen and more work that 'had' to be done to fix clog. $7, later clog is 'fixed' but will 'likely happen again soon' and no explanation as to what caused it.”

Review by
07/05/2016

No review comments provided

Review by
07/03/2016

No review comments provided

Review by
07/01/2016

No review comments provided

Review by
07/01/2016

“The tech was amazing. Super friendly, clearly explained what he needed to do. I'll for sure use them again in the future.”

Review by
07/01/2016

No review comments provided

Review by
07/01/2016

“Precision Plumbing came out, looked over the problem with the drain, then gave us 3 options with 3 different prices to choose from. Explained each option, but did not try to sway us on taking the most expensive option. We went with the second option. When they experience a problem that needed different equipment, they did not charge us extra. They are a company that you can trust.”

Review by
06/30/2016

“Usually our mouths drop when we hear how much a large home repair costs. When Precision Plumbing was finished after their wonderful job, our jaws dropped due to their friendliness, knowledge, respect for us as customer and a more than fair price!!!!!”

Review by
06/29/2016

No review comments provided

Review by
06/28/2016

“I received quality work and customer service. However, I think you are priced a bit high.”

Review by
06/28/2016

No review comments provided

Review by
06/28/2016

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Review by
06/28/2016

“Best service experience with any plumbing service ever!!”

Review by
06/28/2016

“Great work.”

Review by
06/28/2016

No review comments provided

Review by
06/28/2016

No review comments provided

Review by
01/25/2016

“They were very good. Their services were very good. They did just the plumbing, the sewer cleaning and then the bathroom/bathtub. The people who come out are excellent. They're good, friendly, knowledgeable, and honest. I'd recommend the company to family and friends. I'd give them an A.”

Review by
01/25/2016

“He was friendly. He knew what he was doing. It was just very efficient and courteous. Everything was just good. I would recommend the company to family and friends. In fact I have to a coworker. He cleaned out the drain from the outside and went all the way to the back/main and then came in through toward the house and cleaned that out. I have a lot of trees in the yard and I guess I have to get that done every year or year and a half in the spring sometime when the roots start growing. I would give them an A. It was great and I've had no problems.”

Review by
01/25/2016

“It was a while ago. They just did a good job. They had to do something to our sewer line out to the street. Actually, after they finished and they put the camera in, it wasn't far enough and they went in and redid it so that's why I thought they did a good job. They went back and redid it when they messed up a little and didn't charge us any more. I would recommend them to family and friends. I'd give them an A.”

Review by
01/19/2016

“They're just very nice people. They're very conscientious. They cleaned out the pipes in the basement so they wouldn't back up. They ran the pipe all the way out to the street. I don't know if that's sewer work or not. I've used them for years. I give them an A.”

Review by
01/19/2016

“They did a good job and did what they needed to do. They didn't make a mess in my house even though they were going in and out of mud so I was happy about that. They cleaned out the lines for me, the sewer lines all the way to the street. I'd give them an A.”

Review by
01/19/2016

“The plumber that came out was very quick. He explained everything he was going to do before he did it and he cleaned up spectacularly. They cleaned out the drain that was backing up into my kitchen. They did that in my unit. I'd give them an A.”

Review by
01/11/2016

“It was expensive. They were responsive and available. They did drain clearing for me. They had friendly and courteous reps. I'd actually seen their trucks in the area so that's how I found them. I'd give them an A.”

Review by
01/11/2016

“They did work for me. They did very professional work. Little pricey. I think in this instance the very last time I had them over many times to clean drains. They connected a preexisting line we had going out to a pool heater. They're very informative and friendly and do very professional work. I'd give them an A.”

Review by
01/11/2016

“They were courteous. They cleaned up after themselves. They did the job right the first time. I can't say enough good things about them. They replaced the sewer lines from inside the house all the way to the street. They answered all our questions and concerns. They cleaned up after themselves. They went above and beyond what I needed them to do. I'd used them before. I'm a repeat customer. I'd give them an A+.”

Review by
01/11/2016

“I liked their promptness. They explained everything anytime something was coming up they explained it. I felt they did a very good job of putting it into terms for a person who did not have a plumbing background. They were doing drain work and unclogging something for me. They do wonderful follow-up. They were doing across the road at a neighbor's so I chose them. I'd give them an A.”

Review by
01/11/2016

“They did work for me over a year ago. They were informative and helpful and on time. Everything was good. I don't know how to rate the price. I feel it was fair for a couple other estimates I called around maybe a little on the higher side. Everyone was friendly. No complaints no issues no problems. I had to get my sewer routed. I had some tree roots and stuff out in the sewer line that was causing a problem. I checked three different plumbers in the area, they were available and well staffed. I'd give them an A.”

Review by
01/11/2016

“They did work for me a while back. Initially we had a misunderstanding as far as what they were going to do and how much they were going to charge. In the end they were able to get the job done so I was satisfied/happy at the end. They were routing out the drain line because the line was clogged. They ended up having to remove a plug to route out the line. Initially they couldn't find the issue. It took them a while. They called the supervisor, the manager, and eventually they got the job done. I'd give them a B.”

Review by
01/11/2016

“They completed the sewer work that specified. Things have been holding up so we haven't had any problems since then so everything's fine. They worked with us. They used the little camera thing to show us in advance what was wrong with it and that was nice. They got the job done. It was a little expensive but I think that's inherent in the job. My wife did all the initial logistics. Just in terms of the quality of their work, considering that everything succeeded and it's working fine, I'll give them an A.”

Review by
01/11/2016

“I'm happy with them. They're great. They did a huge job at my house and they did a great job. All the different guys are extremely nice. They're just great guys. I trust them. The biggest job I had was a blockage. I couldn't use my washing machines. I couldn't use any of the drains. I had a huge blockage. They put one of those sewer systems pumping out in front of my house they dig one of those big—I had tree roots blocking my stuff. That was the hugest job they did. Then they did my heating pump. I use them for everything and they come out and check things. They're just really nice guys. I chose them because I had a really nice guy from another company out for the big, big job, the biggest job that was about $5000. He was so nice he said his company was smaller and he recommended Precision Plumbing. So I called and he said I'd probably get a better price because they do this stuff all the time. He recommended them so I checked it out. I would say A.”

Review by
01/11/2016

“They routed out my sewer. They were very personable and cordial. They were very polite. I'd give them a B. They could have done some stuff a little bit better.”

Review by
01/11/2016

“They were prompt and they completed the job satisfactorily. They were rerouting a sewer line for me. They communicated well. No problems with them. I'd give them an A.”

Review by
01/11/2016

“They were able to come out pretty much right away when I called them. They routed out our sewer. We chose them because they were referred to us. I'd give them a B.”

Review by
01/11/2016

“It was good. The technician that was here was friendly. It was drain work they did. A neighbor referred me to them. I'd give them an A.”

Review by
01/11/2016

“They were very efficient. They got to the point real fast and got it done. They were unclogging a sub drain that had been clogging a lot. I'd give them an A.”

Review by
01/11/2016

“They were honest with their services. The two guys that came out to my house were pretty friendly. I had my sewer routed out. An A would be fine.”

Review by
07/06/2015

“They did very good work and they were very courteous. They did some routing. They routed out the main line that was going out to the street. That was what they came to do. I just looked them up. They would get a B rating. I just didn't understand why they took some parts that were in my sewer. There were some parts that they removed and they took them with them. I didn't think about it until afterward.”

Review by
06/30/2015

“They came and they installed two sump pumps for me. They did that on April 30 and on May 8 my basement flooded because there was a faulty float. Then I called those guys to come out that night. We had a wood floor and the whole place was damaged. We had to have everything ripped up. The guys that put it in were there that night and I thought he was being nice when he told me. It was raining that week and the pump had not been working. The pump had not been working and the backup pump battery was burned out because it had run so much. He told me he would run over and get me a battery. I thought he was being nice and they charged me $459 for the backup battery, just the battery. I did not have a great experience with them. Then I don’t have any of the paperwork like the warranty. It cost us $7,000 and they didn’t take responsibility for anything. I would never use them or recommend them. The insurance said they could not do anything and told us to try to get something from them but we have not. It cost us over $7,000.”

Review by
06/30/2015

“That was fine. There was a clog in a main drain. He drilled through it. It was old drainage. He put a hole through it and he replaced part of it. I thought the customer service was just fine, very good. I would give them an A. I would refer them to a family member.”

Review by
06/29/2015

“Everything was great. They've done a whole bunch of things. They changed out my furnace. They changed sump pumps. They had patched some things for my sink. Different technicians over the last three or four months. Their customer service is excellent. They get an A grade.”

Review by
06/29/2015

“They installed a new sump pump. Their customer service was pretty good too. I would grade them as a B.”

Review by
05/30/2014

“The work Precision Plumbing did was great, and I would definitely recommend them and use them again if I needed more work. They repaired the sewer line for me. I didn’t have to go and clean up behind them, and they didn’t have to come back out and touch anything up. I would give them an A grade.”

Review by
05/21/2014

“Precision Plumbing did a good job. They were very professional. In fact, I was thinking I needed to call them to come back and do something else. The man explained things to us when we had questions, and it was good. They fixed the sump pump—something had happened to it, and they had to fix something on it. It seems to be fine. We are going to be calling them to have a backup one put in, so that will be good. They’re an A.”

Review by
05/19/2014

“Precision Plumbing did some work for me before. I think very little of them. They left me with a bathroom sink that leaks, which never leaked before. They have me with a toilet that leaks that never leaked before. They did work on my house. I had just gotten home from a cancer surgery and I was very vulnerable and they took advantage of me. They did a lot of work in my house that didn't have to be done. Everything in my house worked absolutely perfectly. The only thing that was wrong was I had a hole fixed in the plumbing underneath the bathroom sink. The guy came to fix it. Fine. I paid him 200, almost $300 or something. I went to the bathroom later. The pop-up assembly in the sink didn't work. So, I called him back. He came back the next day. He worked on it. He said, ‘Oh, everything is so old in this house.’ He fixed it, charged me another $79 and I paid him. He left that night. I used the water in the sink, let it go down-miracle happened. The water came up in the bathtub. So, I called back again. Oh, now, very conveniently, he hurt his back and he won't be able to come in for two weeks. I go, ‘I want somebody in here today.’ So, I had a man come in and all of a sudden, boy, I need all new pipes. I need everything. I can't even tell you all the things that they did. I want my $79 back that he charged me. I used them many, many years ago just for the toilet, to do the inside the tank, to change that. That was the only thing. They never got my issues resolved.”

Review by
05/15/2014

“They were prompt, they were friendly, they explained things, and the one time I needed them, as far as an emergency, they were here within an hour, because I'm a preferred customer. The prices are a little high. You can't shop around when you need somebody right away. I have been using them for a while. They earned my repeat business because the guys are young, not that that matters, but they're very nice. They explain, they are very personable, and they are very nice guys to work with. I felt comfortable with them in my home, and they were knowledgeable. When the guy came to replace a toilet upstairs, he didn't have to order it. He had it in his truck. They come in big trucks and have everything with them. I would give them an A. They're reliable, knowledgeable, and very, very polite. They communicated to me, and they knew what they were doing and what my options were. They're plumbers. The one guy that came, Jesse, he was third-generation plumber. Then we called them back when we wanted a sump pump, new toilets, and a quick kitchen faucet I had put in. That's why I'm a preferred customer. They did a good job of earning my trust.”

Review by
05/15/2014

“Precision Plumbing is completely overpriced for what they did. The plumbing aspect of it. The price could have been a lot better for what they did. They did the job you know it was correctly done and I came to find out that I was charged way too much for what was done. There was a significant difference in price compared to others. I had them rot our my drain line to the street. This was the first time that I had them do work for me. They cleaned up after themselves. For their work I would say B rating. I would not recommend them to a family member or friend.”

Review by
05/15/2014

“Precision Plumbing was able to help me with my situation. They quickly got back to me. They gave me different options to fix my problem, and the people that I worked with were very professional. The customer service when I was on the phone with them was adequate, as well. I had them out for a replacement of sump pumps and sewage pumps. They definitely were prompt enough for me. It was an emergency situation. The workers were totally very nice, very professional. They did not assist in the cleanup. They didn't make anything worse, and they didn't do the cleanup. Somebody else did that part. Based on my experience, I would use them again. I chose them when this came up because actually an old neighbor of ours had worked for them many years ago and so that was one of the places we called and only because we knew something about them. I was familiar with the name. I would give them an A grade.”

Review by
05/15/2014

“What I liked about Precision was their follow-up. We called them out to repair our sump pump after another plumbing company failed to meet our expectations. Everything is working OK right now. The customer service with the technicians was great. They’re a grade-A company.”

Review by
05/15/2014

“Precision Plumbing was friendly and clean. They did the furnace, air conditioner, sump pump, and water heater. This was my first time using them, and I would use them again if I needed additional work. They’re a grade-A company.”

Review by
05/15/2014

“The price was high. The customer service was fine. Precision Plumbing did my sump pump. They responded promptly. I would probably not call them again because of the price. I would give them a B rating. I would recommend them.”

Review by
05/15/2014

“Precision Plumbing did a great job. They did plumbing work on a sewer problem. The workers were excellent, and the cleanup was good. I would use them again if needed. I would give them an A+ rating. It was a good experience.”

Review by
05/15/2014

“Precision Plumbing's work and service were very good. They put in a sump pump about 12 or 13 feet down in the ground.”

Review by
05/15/2014

“I liked the friendly technicians. The last time they were here, they inspected a sump pump. I’d give them an A.”

Review by
05/14/2014

“They did a good job. I had problems with my boiler, and they had to drain the water tank. I never knew it, but they said, ‘You'd better have it done every year,’ and nobody ever told me that. They said, ‘It's a possibility you could run into a few more problems.’ It's been here for quite a while, and nobody's ever told me that, so I guess they're looking out for my welfare. I really wasn't here when they did the work, but everything is working fine. My son was down there when they were doing it and said they did good work—they advised him on what to do. I’d call them again.”

Review by
05/14/2014

“Precision Plumbing, Heating & Cooling has always done a wonderful job, and we’ve always been very happy with them. They replaced collapsed sewer lines when we put in the kitchen, and they come once a year and inspect a sewage ejector pump that they installed. They’ve gone way beyond what anybody would think they would do—it’s really good work, and they’ve left a positive impression on me.”

Review by
08/05/2013

“Precision Plumbing checked my sump pump and did the heating and the air conditioner cleaning. The first guy was very friendly, very personable and very easy to talk to. He made it very easy to understand. I did have a second guy, but it was a negative experience. He basically was using scare tactics. He told me that our furnace was going to explode and shoot through our kitchen floor. Overall, I was not, ‘Wow,’ so I would give them a C+.”

Review by
08/05/2013

“Precision Plumbing's work was fine, the guys were courteous and everything worked out good. I'd use them in the future. I just used them once. So far, everything has held up good. They routed out a drain. They get an A+.”

Review by
08/05/2013

“Precision Plumbing fixed a sewer line for me. The quality of the work was excellent, as far as I'm concerned. The workers were excellent. I would use the company again. I would give them an A+. They did a good job.”

Review by
08/05/2013

“Precision Plumbing did indoor plumbing for me, fixing a kitchen faucet. I have used them before. They have installed water softener and installed sump pumps and I think a hot water heater. Their technicians are very professional. I would give them an A-, because there was actually a problem with the design of the faucet, not something they did.”

Review by
08/02/2013

“Precision Plumbing ran a line, I forgot what it's called, to a pipe outside the house and they cleaned out that outside drainage, I forgot what it's called; they cleaned it out. It was positive because we were happy that they cleaned it out cause it was a backup of the toilet and the tub. They cleaned up well after their service. They showed up on time. They dressed appropriately for their services. This is the type of company I might use in the future but if I had some additional work I might need done I would consider using them. I was satisfied and we would recommend them. I would give them an A.”

Review by
08/02/2013

“Precision Plumbing actually didn't show up on the first visit. This was awhile ago. They had planned to come during the weekday and said they would keep coming when we kept calling to make sure they were still going to make it that day and then it was three o'clock in the afternoon when they called back and said they weren't going to be able to make it that day, and our house was up for sale and we had showings the next day and we actually had to kind of wait and were risking getting another plumber which was on overtime at that point, and cost a whole lot more money. We contacted the company about this and they were able to follow up later on that weekend and basically, their rates are not cheap. They don't charge an overtime rate, but we kind of had the only option of, we needed it done that weekend and we would have ended up paying more to have an overtime plumber come. We just had a soft blockage we needed them to route out, basically. It was our second time using the company. The first time was good, it was just to fix a little drain clog, so we kind of felt like, ‘OK, let's try with them first,’ and then we had that experience. I would give them a B-. I would not recommend this company.”

Review by
08/01/2013

“Precision Plumbing did some sewer work. I think they do it through the Kanga-Rooter thing or whatever it is. It was a good experience. I've used them three or four times and they're about the only ones I use. We had some problems with the sewer backups, and I used them three or four times to get it cleared it out finally, and found out it was a broken tile or whatever and each time they came out promptly, they did the job, they cleaned up - they really didn't mess up - so it was a good experience all the way around. They'd definitely be an A+.”

Review by
08/01/2013

“Precision Plumbing did an excellent job for us. They've done the rodding out to the sewer line from our house to the city line which is totally clogged so they had done that in terms of fixing a problem. They were very professional, they were great. I'd give them 5 stars in terms of service and work ability. That was done within the 6 past months. We'll give them straight A's. They get straight A's across the board, they were really great. I'd give them good credit.”

Review by
08/01/2013

“That was almost 2 years ago. Precision Plumbing put a drain through the garage. They dug up and put a drain in through the garage and then put a sump pump. It was positive because they were neat, clean, quick, they were on time, and they knew what they were doing. I would give them an A.”

Review by
08/01/2013

“I think Precision Plumbing cleared out a bathtub drain. I think they might've cleared out the same bathtub drain a year or two before. I think I would use this company again. I'd give them probably a B. This company is recommendable to others.”

Review by
07/31/2013

“I didn't have any issues with them, everything went well. I had a clogged kitchen sink that they had to rout out for me. I don't have any issues with them, I would use them again if I needed. For the work they did, it's either a pass/fail. To clean out my drain or not. They cleaned it out without any issues, so I'll give them an A, but it's a tough way to grade someone.”

Review by
07/31/2013

“They've done multiple jobs for me. I cannot be happier with the work they did. I had my entire house replumbed with copper pipes from the regular old-style pipes. I've had my mom's house completely converted to an overhead sewer system due to the failure of her sewer system. I also had them do a complete conversion on an 87-year-old boiler to a new high efficiency boiler on my mom's house. I'll go with an A+ absolutely, all the way around.”

Review by
07/31/2013

“I can't say enough for them, they were wonderful. They came in and got the job done quickly, efficiently, not cheaply but I didn't expect that. It really saved my flooded basement. They put in a new sump pump and a backup system for me when both my sump pump had failed and our power was out. They sent out two people. They were just wonderful to work with. They did a neat clean job and were very fast and efficient. This was the first time they did work for me and it won't be the last. I heard about them from my next door neighbor. I would give them an A+, if not higher.”

Review by
07/31/2013

“They're terrific. This last time they did plumbing work for me. It was interior and exterior work. They had to do a big excavation in the front all the way to the sewer. They were outstanding. They came in and did our sump pumps and backup batteries. They have replaced those sump pumps, so it's been several years. They did some work outside and routed our, did the inside reaming of the pipes to get out tree roots and stuff. We use them for everything. Our city has hard water, and they get lime buildup in the pipes, so they've come out and cleaned all that out regularly. I'd give them an A.”

Review by
07/30/2013

“It was a negative experience. They came, they dug up the garden, put in a new sewer line out from our fixed point, from the garden out to the connection. We subsequently had problems, we called them back out. They came back out, they said there wasn't a problem. We had more problems with the sewer. I got a little bit tired of them, so I called in another company. They routed it down with a camera and saw that the sewer hadn't been connected properly to the city sewer. I got the second company to fix it. So I would not recommend them, I wouldn't give them anymore business. Negative across the board were my feelings with them.”

Review by
07/30/2013

“It was a positive experience. It was an emergency, it was the middle of the night. I needed a new sump pump and they came out and did the job. It died during a flood. They were available in a crisis in the middle of the night when water was coming into my basement. They had a good attitude and respected my home. I'd give them an A+.”

Review by
07/30/2013

“It was fine. I would say it was a positive experience. It was plumbing, we had washcloths that the little kids stuck down the drain. They got them out. It works fine now. It was one person that came out. He was very professional. It took 45 minutes or an hour. I would give them an A+, I guess.”

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