Precision Plumbing Heating Cooling
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 648 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Precision Plumbing Heating Cooling has received 5 out of 5 stars (A-rating) based on 648 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Precision offers world-class service; anything less is unacceptable. We hire only the best technicians who are willing and able to provide this level of service. Very few are able to meet our standards, so you can be assured the best experience when you have service needs. Our goal is simple: to make every customer a raving fan of ours."

Matt Morse | President
Company Information
Services Offered
Precision Plumbing Heating Cooling offers residential drain and sewer services, including camera inspections, sewer repair, drain cleaning, flood protection systems, and sump pump maintenance and repair. The company specializes in trenchless sewer repair and rehabilitation, water treatment, heating and cooling service and installation, and guaranteed same-day service.
Warranty
Precision offers warranties on all workmanship and extended equipment protection through service agreement memberships.
Company History
Precision Plumbing Heating Cooling was founded in 1992 by owner Matt Morse, who continues to oversee company management.
Additional Information
Precision Plumbing Heating Cooling provides 24/7 emergency service.
Licenses
#055-002117
Areas Served
Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They're great. The techs that came out were super nice, knew exactly what they were doing, and had all the proper equipment. They were very knowledgeable about the job that they had to do at hand. They did what they needed to do and then told me the other things that might have needed to have happen. They gave me good quotes, and they had good deals. I mean, everything about them was pretty good. They did routing of pipes from the house to the sewer out in the front yard. I'd give them an A overall. I'm actually about to use them again.”

“Precision Plumbing were very thorough. They spent a lot of time diagnosing our issues which was great. They were very efficient in getting it taken care of. So, I appreciated that. They put in a sump pump and repaired a drain. I'd give them and A+ overall.”

“They had a problem at first, and the guy called for backup. The backup guy was so awesome. He went out his way, he was looking at everything, and made sure that I was very satisfied. If I ever had another problem, I would call this one guy. He was so special. He went way out of his way. I had a clogged sewer line. I would grade the overall experience with an A+.”

“I was very happy with their service. I think they were very professional, did a nice clean job, and gave me all the information I needed. They routed a sewer and they also routed a drain line for me in a different location. I'd give them an A+ overall. The young man that came out, he did a nice job, seemed like he knew what he was doing, and enjoyed what he was doing. I'd recommend them, I would.”

“They did a drain line for us. I was very happy with their response time, with their professionalism, and they knew what they were doing. They had sound suggestions as to solve the problem, and they solved it. I'd give them an A+ overall.”

“I thought they were very thorough and trustworthy. I didn't have any problems. I think at that time they came and had to dig out the piping that goes out of your sewage. I'd give them an A overall.”

“I think we just had a clogged drain that they unclogged. Everything is fine now. I'd give them an A overall. I would recommend them.”

“They showed up soon and fixed it. When it broke the next day, they came back and did more without any additional charge and everything's been OK since. They were clearing the sewer line. I haven't had any problems since. I'd give them an A overall. I'm very likely to recommend them.”

“I haven't had any bad things happen. Everything I asked to be fixed is fixed. They came up for the drains and they were all taken care of. I would recommend them.”

“The customer service was good. They showed up. I liked the quality of their work. They were up front telling us what they did, what they were going to be doing and all that. They had to replace an injector pump and they had to root out my sewer line. It's been very well so far. I think there were three servicemen that came out. I'd give them an A overall. I'd recommend them.”

“They were able to get the issue solved. We had a drain that was running slow. Last time I checked, before I sold the house, everything was working up to standards. I'd give them an A overall.”

“In this particular case, the technician was business-like and friendly. He gave me plenty of options of what I could do to repair it so I could pick one that fit my budget. They did a drain clean out. I'd give them an A overall.”

“They put in new piping. Everything is working up to expectations now.”

“Top-notch work. Precision Plumbing Heating Cooling fixed a long-standing problem, and now I don't have to worry about flooding. They know their stuff.”

“When Precision Plumbing was finished with their wonderful job, our jaws dropped due to their friendliness, knowledge, and respect for us as customers.”

“The tech was amazing and super friendly. He clearly explained what he needed to do. I'll for sure use them again in the future.”

“Precision Plumbing came out, looked over the problem with the drain, and gave us three options to choose from. Explained each option, but did not try to sway us on taking the most expensive option. They are a company you can trust.”

“They were knowledgeable, prompt, and did great work—A+.”

“Excellent work!”

“The initial meeting w/the technician from precision was very positive. The tech said he would definitely be the person returning to my home to clean out the sewer line between my house & the street. Someone else came to do the actual work.”

“Precision was excellent. I would highly recommend this company.”

“Can't remember person's name that provided service but he was great.”

“Excellent service would recommend them to family & friends”

“Quick, efficient service and I would definitely use their services again!”

“Everything was great with Precision Plumbing, Heating & Cooling. They've done a whole bunch of things. They changed sump pumps, they changed out my furnace, and they have patched some things for my sink. I've had different technicians over the last three or four months, and their customer service is excellent.”

“My experience with Precision was fine. There was a clog in a main drain, and they drilled through it and replaced part of it. I thought the customer service was very good.”

“I would rate Precision Plumbing an A+, and their customer service was A+. They were friendly, and it was the most timely business I've ever worked with.”

“The technicians explained everything before doing the job and fixed the problem. I would give them an A.”

“Precision Plumbing did a great job. They did plumbing work on a sewer problem. The workers were excellent, and the cleanup was good. I would use them again if needed. I would give them an A+ rating. It was a good experience.”

“I've been using them for years, and they do a great job. They cleaned out some pipes for me. The work has held up. The workers were pleasant and clean. I'd rate them A+.”

“Precision Plumbing has very, very good people. They were prompt, they were good about it, and they did the right job.”

“The work Precision Plumbing did was great, and I would definitely recommend them and use them again if I needed more work. They repaired the sewer line for me. I didn't have to go and clean up behind them, and they didn't have to come back out and touch anything up. I would give them an A grade.”

“I had a fairly good experience with Precision. They told me what they were doing and why they were doing it. There are two things they have done for me; I called them for one thing last winter, and once before that. Everything's help up fairly well, and I haven't had any more problems out of that part.”

“Precision Plumbing, Heating & Cooling has always done a wonderful job, and we've always been very happy with them. They replaced collapsed sewer lines when we put in the kitchen, and they come once a year and inspect a sewage ejector pump that they installed. They've gone way beyond what anybody would think they would do—it's really good work, and they've left a positive impression on me.”

“They realigned my sewer pipe going out to the main line. They realigned it—it was off—and they did an excellent job. That was the first time I've used them; I just called them out, and they were excellent. The customer service was great. They did a great job. They had heavy equipment in my backyard before they even ran anything. They put down three-quarter-inch plywood so nothing would get screwed up, and the cleanup was awesome. I give them an A+.”

“I thought that they were very professional, very helpful, and really knowledgeable about what they were doing. They cleaned out a sewer line, and the quality of the work was very good. The workers were wonderful—nice and friendly. They're a great company. I would highly recommend them, and I would use them again. I definitely give them an A.”

“This company put in a sewer pipe running from inside of our house to the village sewer pipe, and they did a great job. They are basically our plumbers, so we have them do everything. The quality of the work was excellent; they do a great job every time. The technicians who came out were excellent—very knowledgeable. Everything they do is excellent. They are our plumbers, so we use them for everything. The cleanup was excellent as well. They've earned an A+.”

“It was very good; everything went fine. Precision turned around and relined my sewer line because I was having tree root problems. The quality of the work was very good. From what I can see, what they did was very good, but I'm not really familiar with that because it happens to be a liner that goes in that they blow up. It's got resin in it and so forth, but everything's working fine. They did an A+ job. This was my first time using their service, but I'd tell someone who asked that they did a very good job. I've used them to rod out my sewer line a couple times, and then they were the one that suggested this liner. I would suggest them to anybody because they did an excellent job.”

“They've come out twice. Once, they came out to help us locate an issue with an underground sewer line. The other time, they replaced a sump pump. Their customer service was excellent, and they cleaned up behind themselves well. I would use this company again. I'd give them an A+.”