Intelligent Plumbing, Heating, Cooling & Drain Cleaning
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Intelligent Plumbing, Heating, Cooling & Drain Cleaning has received 4.5 out of 5 stars based on 108 customer surveys conducted through GuildQuality.
5
86
4
11
3
1
2
2
1
8
4th year as a Best Pick Call
"Intelligent has been providing unparalleled service to homeowners in the Chicago area since 1982. We pride ourselves on employing the best, most highly trained plumbing, heating, and cooling technicians in the country. We believe in serving at the highest level, and we look forward to the opportunity to serve you."

Jason Kerr | President
Company Information
Services Offered
Intelligent Plumbing, Heating, Cooling & Drain Cleaning offers plumbing, heating, cooling, drain, and sewer services, including drain cleaning, video inspections, ejector pump installation, and in-house sewer repair and replacement. The company also performs a complete list of plumbing services as well as HVAC services, including furnace and A/C repair and replacement.
Warranty
Intelligent offers a lifetime workmanship warranty.
Company History
Intelligent Plumbing, Heating, Cooling & Drain Cleaning, a division of Kerr Mechanical Corporation, has provided plumbing, heating, cooling, drain cleaning, and sewer repair services to the local area since 1982.
Employee Information
The company's employees wear uniforms and drive marked vehicles.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood
Address
709 N Main Street
Mount Prospect, IL 60056
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
#055-011696

Compiled Score:

Intelligent Plumbing, Heating, Cooling & Drain Cleaning has received 4.5 out of 5 stars based on 108 customer surveys conducted through GuildQuality.
5
86
4
11
3
1
2
2
1
8
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/12/2019

“I would like to recognize Dan for his exceptional service.”

Review by
08/27/2019

“Everything was fine.”

Review by
08/27/2019

“I would like to recognize the two gentlemen that came.”

Review by
08/27/2019

“The plumber that came out and the first person that we dealt with in setting everything up were very nice.”

Review by
08/22/2019

“The service was great. They were on time, professional, and did a great job.”

Review by
08/19/2019

No review comments provided

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

“I was very pleased that they came to remedy the mistake on the depth of the plumbing hardware, and they did this for free. This made me feel like there is a guarantee of quality that we are paying for when we hire Intelligent Plumbing”

Review by
08/07/2019

“I would like to recognize the plumber who did the work.”

Review by
08/05/2019

“They do a good job of giving multiple options. I liked that they let us know what we needed to get done versus what we could do.”

Review by
07/24/2019

“I think the man they had here was very personable, and he wasn't demanding of me.”

Review by
06/27/2019

“Dan Corcran and Sean Bucci”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“Joe has been an exceptional help”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/25/2019

“Intelligent Plumbing Services exceeded all my expectations.”

Review by
06/24/2019

“I would like recognize Johnny for his exceptional service from Intelligent Plumbing Services.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

“Highly reliable and knowledgeable. They fixed my problem on the first visit.”

Review by
06/24/2019

“I would like to recognize my technician for his exceptional service.”

Review by
06/24/2019

“They are wonderful and I have been using them for years. They have always been very professional, on time, and I trust them.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/20/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

“We are very pleased with the service.”

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/19/2019

No review comments provided

Review by
06/16/2019

“Great work and met appointment time.”

Review by
06/16/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
06/15/2019

“I have recommended Intelligent Services many times to friends and on social media. Their service is simply the best around.”

Review by
06/15/2019

No review comments provided

Review by
06/15/2019

“Prices too high”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“TIM AND JOE WERE BOTH EXCEPTIONAL -”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“Matt”

Review by
06/14/2019

“Sean”

Review by
06/14/2019

“Sean, very thorough in explanation of plumbing problems. We will be reaching out soon to have these issues addressed.”

Review by
06/14/2019

“Neal”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
08/07/2018

No review comments provided

Review by
08/02/2018

No review comments provided

Review by
07/27/2018

No review comments provided

Review by
07/26/2018

“Communication was fantastic. Everyone I dealt with from the woman on the phone to the guys that came and did the work...all were wonderful.”

Review by
07/25/2018

“Intelligent Service exceeded my expectations in service, follow through, timeliness, education, and flexibility.”

Review by
07/25/2018

“I think their crew is a bunch of nice guys. They are friendly and do a nice job.”

Review by
07/25/2018

“Your quality of work exceeded my expectations! And you explaining the problem, along with spending the time to do the work, was above and beyond my expectations.”

Review by
07/24/2018

No review comments provided

Review by
07/20/2018

No review comments provided

Review by
07/20/2018

“For a sewer line clean out, used a camera to both inspect and show me what would be required to clear out the line.”

Review by
07/20/2018

“We've worked with Joe 3 times recently and were happy with his work. Office is always nice too.”

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

“Neil used to get the job done perfectly, every time. But without his expertise, we have not been satisfied with Intelligent Plumbing.”

Review by
03/01/2018

“They were out back in November. We had a cracked overhead sewer, that was dug up and repaired with PVC. We had an ejector pump replaced and a sump pump system replaced. It was a good amount, all done last year. We ended up getting three estimates, and they seemed to be the most knowledgeable. The price was good, maybe not the lowest. It seemed like they actually did good work and we were satisfied at the end. I would grade them an A.”

Review by
09/06/2017

“They got the work done. There were some slow running drains. The workers that came out were fine. I would give them an A+ for the overall grade. They were fine. They were good.”

Review by
09/06/2017

“I spent a ton of money on them. They were responsive and they came out early in the morning when they said they were going to come out. They spent the whole day here, and they fixed the problem. They did a clean out in our front yard, cleaning out our drain. It was an A-grade job. I would recommend them.”

Review by
09/06/2017

“We were in a crisis situation, and they sent somebody out within an hour on the day before a holiday. They did sewer clean up outside for us. The workers were very professional. I'd give them an A+. Their cleanliness was good.”

Review by
09/06/2017

“I think they were supposed to repair the part for me, and frankly, I think they tried two times, but it didn't work well after that, and it's still not working well. They were supposed to repair a water faucet outside. The overall experience was a B-.”

Review by
09/06/2017

“What I hired them for, they did not perform. They said they would come back and they never did. So, we had to get another plumber to tweak the whole thing. I had sewer work done with them outside. I had to get another plumber and he was able to help with it. These guys were not up to par. I would give them a D. I would not use them again. It was not quality. They were here on time. I would not recommend them.”

Review by
09/02/2017

“They came in, they identified the issue, and took care of it professionally. The way I thought it would have to be taken care of, they found a different way, which was a lot cleaner and effective, and they were in and out. They were looking at a sewer line blockage. They get an A+. They were really great. The punctuality was a coincidence—they had someone who was a block away. They saved me a huge cleanup from what I thought it was.”

Review by
09/02/2017

“They were very good to work with. He was knowledgeable, he was caring, and he assessed the problem and dealt with it immediately. It was for a garbage disposal. I'd give them an A. The quality of work was good.”

Review by
09/02/2017

“They did a good job. They were able to get out here rather quickly. We had a backed-up sewer pipe. I'd give them an A+.”

Review by
09/02/2017

“Intelligent Plumbing did their job, so I was happy. It was cleaning drains out. They get an A+. Punctuality was good.”

Review by
09/02/2017

“He fixed it, and he gave me some advice. I had a sewer that was backing up. I'd give them a B+ overall.”

Review by
09/01/2017

No review comments provided

Review by
09/01/2017

“They bailed me out much better than their competitor. They drained a sink, drained an upstairs bathroom sink. I'd give them an A overall.”

Review by
09/01/2017

“I think they were informative, and they just kind of filled us in about some regular maintenance that we should continue to do on our home. We had a stopped up shower and toilet. So they routed out our sewer line. Overall, I would give them an A.”

Review by
09/01/2017

“I thought, I think his name was Han, the service man, did an excellent job, explained everything that as going on, and I was pleased with what he did. He did some work on a faucet. He just solved the problem—identified it immediately and resolved it. And then I had him do some routing for me, routing of the sewer line. They’re an A overall. I would recommend them if I had to.”

Review by
09/01/2017

“They did a good job. Good guys. They took the time to show me the video—they shot a camera down the main line, and they said to come take a look at this to see what's in your pipe. I thought that was good. I think they were reasonable. I think originally they thought it was going to be hundreds of dollars to clear my sink, but it took them less time so they charged less. It was not as big of a job as they had thought when they got into it, so they adjusted what the original price was going to be. They were fair, honest, and knowledgeable. I'd give them an A.”

Review by
09/01/2017

“Very tentative on the phone. In person, they're always worried about how you're feeling, what you're thinking about in terms of price—project. They were very up-front about everything. It was just a good experience all around. They’re A-. They did a really good job. Our stuff hasn't backed up since, so I suppose it was good. They were really clean. They seemed to know what they were talking about, and if they didn't, they sure as heck fooled me.”

Review by
07/31/2017

“It's been positive. They were thorough addressing issues with snakes and mice, so they've done good. I'd give Intelligent Plumbing an A+. I've recommended them to like three neighbors.”

Review by
09/02/2016

“They put in a line for water in the refrigerator. They explained what they were going to do, told us the cost up front, they were very personable, and kept the workplace very clean. I'd give them an A grade.”

Review by
09/02/2016

“They seemed good. They did three different things, so it was a very significant project. It was drainage work. They were prompt, efficient, and seemed to get things done quickly. I'd rate them an A overall.”

Review by
09/02/2016

“They fixed a clogged drain and did a faucet replacement. They were friendly, and figured out the problem quickly. I think the pricing was fair, not inexpensive, but fair. I'd give them an A.”

Review by
09/02/2016

“We first used Intelligent Plumbing five years ago. They have done solid work each time that we have employed them, and that is why we continue to exclusively use them.”

Review by
09/02/2016

“They were fine. They did a scope on our sewer line. They were on time, they were reasonably priced, and they were really comprehensive. I'd give them an A.”

Review by
09/02/2016

“They  fixed the sewer. They were professional, on time, knowledgeable, and very easy to deal with. I would give them an A for every category you have.”

Review by
09/02/2016

“They  unclogged some drains. The guy was really friendly, professional, and knowledgeable. They earned an A+.”

Review by
09/02/2016

“I'd rate them as an A overall. They fixed a drainage from my shower that was leaking.”

Review by
09/02/2016

“They  put in a whole new line to go outside of the house. They had to wire out the line because it was broken. Then they repaired the line and put an outlet on the outside of the house. I liked everything. They were really nice people, they knew their stuff, they got the job done in a timely manner, and their price was alright. I'd give them an A overall.”

Review by
09/02/2016

“They  replaced a drain trap on a bathroom sink. I liked their scheduling, the person that took the call, on time, and very punctual. I liked the quality of service and completion of the tasks. The estimate before was good, they knew what I was going to pay before the work was done. They had the parts with them and quality work. I'd give them an A+ grade. I'd absolutely recommend them. This is my second time using them.”

Review by
09/02/2016

“They fixed something up in a ceiling. I'd give them a B. They have a good warranty and the guys are pretty decent. They always show up when you call.”

Review by
09/02/2016

“They put a camera down the pipe. It was a satisfactory. I did not use them for the finished job, but they got me the information I needed. It was neutral, because when they put the camera down there you couldn't see a lot. It was a blockage; it was a sewer problem I had. My own plumber recommended them, so I'd give them a B.”

Review by
07/22/2015

“They were on time and very courteous. They explained everything to me up front, and they showed me everything that he was doing. I thought they were the best plumbers I have ever had. I was having some issues with my sewer backing up in my laundry area. They're absolutely an A-grade service.”

Review by
07/22/2015

“They seemed to be efficient, and they completed their work on time. They fixed my bathtub drain. We chose them because we were just familiar with them and because they were in the area. I think they completed the job within a week. An A grade is correct for them.”

Review by
07/22/2015

“I thought the people from Intelligent Plumbing Services were very thorough. They reset the sump pump. I'd grade their work as an A.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: