ABC Plumbing, Sewer, Heating, Cooling & Electric
5th year as a Best Pick
Best Pick 2018
certified company
Based on 700+ Surveys
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Verified License(s)
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Compiled Score: star star star star star
ABC Plumbing, Sewer, Heating, Cooling & Electric has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"There's nothing worse than a backup in your basement, but even a clogged sink can be a major hassle. From unclogging drains to stopping your main sewer line from ever backing up again, you can Consider It Done when you choose ABC. With a wide range of services and 24/7 customer service, ABC will be there to take care of you."

Matthew Schroll | Manager
Company Information
Services Offered
ABC Plumbing, Sewer, Heating, Cooling & Electric offers a comprehensive range of residential plumbing work. The company's sewer and drain services include sewer and drain rodding, sewer video camera inspection, and minimally invasive trenchless sewer repair and replacement. Additionally, ABC provides 24/7 emergency service.
Depending on the job, ABC offers warranties that range from 30 days to the lifetime of the product.
Company History
The local, third-generation, family-owned-and-operated company was founded in 1948.
Employee Information
ABC's plumbers drive marked vehicles, use shoe covers and work mats, and thoroughly clean work areas before leaving. Employees must pass drug tests and background checks.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

“They've been good to us. We've done a lot of work with them. We're all right. You name it, ABC has done it for us. I'd give them a really good grade, A+. We've been happy with everything. We've had a lot of things done with them lately. They're on time because they give me a range when they'll be here and they're normally here at the right time or they'll give me a call. I have no problem with their cleanliness. Their customer service is really good. They seem like they know what they're doing.”

“They know what they are doing. Most recently, we had a toilet installed and then around the same time, a sewer line had been replaced. I would grade the overall experience with an A.”

“It was fine. They're just very good. They're very friendly and they got the work done. Last time, the drain was plugged and he got that fixed. They have to come out again. Overall, I'd give them an A. I'd recommend them.”

“Every experience I've had with ABC technicians has been positive. They all take pride in what they do and work to get the job right. They are always honest, and they don't pressure you to decide right away. I highly recommend them—A.”

“ABC Plumbing does excellent work. The technicians are friendly and knowledgeable. I have never been let down—A+.”

“The work went very smooth, and there were no problems. I have used other companies in the past, but ABC tops them all. I have been using them for my home repairs for over three years now. Great job.”

“I have had nothing but great service from ABC. They always know how to fix the problem and are quick and efficient—A.”

“The service with ABC is always stellar.”

“Each visit we were met with very professional and knowledgeable technicians.”

“Everyone that came to the house and that I talked to on the phone were professional and efficient. Great experience.”

“Great service and very knowledgeable. Quoted all items and did the work promptly.”

“Very trustworthy. We use ABC for many of our needs.”

“Very well pleased.”

“ABC always does great work.”

“I think they did a really good job. I haven't had any problems or anything like that. The job took maybe a day or two, and they cleaned up after themselves. They get an A grade from me.”

“I was not here when they did the work, but everything worked fine after that. I remember we replaced an injector pump. They replaced it, and after some months, it stopped working, so it got flooded again in the basement. We called them back to check what was going on. They said we did something wrong with the power or something. I think they show up on time, and they called us before they came. I would give them an A.”

“ABC replaced the injector pump. They got it done quickly, and it works well. My husband is a tradesman, and he knew of them and recommended them. I'd give them an A grade.”

“ABC Plumbing did a great job. It was an emergency, and they came right away. They kept in contact with us, let me know when they were coming, and returned phone calls. They were just very professional and very easy to communicate with. They did sump pump and marine battery kind of stuff. I would absolutely give them an A.”

“We were very satisfied. We like them, and they were very professional. We had a clog in the drain that goes out to the street. The guy that came out before ABC put the camera down there and said, 'Oh, we don't see a clog.' ABC was very good—we even signed a contract with them. I'd give them an A.”

“ABC Plumbing did a wonderful job. I would give them an A+.”

“They arrived when they were supposed to and installed a new sump pump. They finished the job quickly. They get an A.”

“My experience with the plumber from ABC was good. They routed some blockage out of my main line, and everything is still holding up today. I'd give them an A.”

“What I like about ABC is that they're prompt, and they always send an email or give me a phone call before they come so that I know when they are arriving. They are good problem solvers, and they are easy to understand when there is an issue. I like them a lot.”

“I'd give ABC an A.”

“They came on time, they told me what they were going to do, and they did it. I would give ABC an A because they were fine. I had no complaints, and I would call them again.”

“They just are very nice people. They did the work we asked them to do, and they did it very well. I like that they send you information via email about who the technician is before they come out. ABC deserves an A.”

“ABC has done some work for me, and it was fine. I'd give them an A.”

“ABC showed up when they said they would, and their estimates were pretty much in the ballpark. There were various different things they did inside and outside the home, and there haven't been any problems with those services. Everything has been fine, so I would recommend them. They get an A.”

“I have been using ABC Plumbing, Heating, Cooling & Electric for 20 years because they are really good. They recently did repair work on the sewer for us, but they have done heating and air and electrical work, too. They arrive on time, finish the work when it's supposed to be finished, and they're super clean. I would give them an A+.”

“We've been with ABC for years, and I'd rate them as excellent for everything they've done. I like their courteous service and that they are prompt and do all the work well. They're out of here in no time. I would recommend them, and I'd say they're a grade-A company all the way through.”

“I've been using them for about 16 years, and they've done work on everything that has to do with my house. They are an all-around excellent company.”

“ABC Plumbing, Heating, Cooling & Electric was prompt, they explained things, and they got it fixed right. They worked on an ejection pump. They did excellent work.”

“We've used them in the past. The fellow that came over and solved the problem did a fantastic job; he stayed late when he didn't have to and expedited some parts for the next day. Essentially, there was a backup leaving the house. We ended up with a lot of overflow, so he fixed that whole piece, and then he actually put in another sump pump for us. He did a great job. I would go with an A+ grade.”

“ABC Plumbing, Heating, Cooling & Electric is just fine. I like them a lot. They've done a lot of things for me. They've cleaned the toilet line out to the street, they've done some other plumbing for me, and they've worked on my heating and air conditioning. In fact, they're supposed to come tomorrow, so they do just fine. I'd say they deserve an A+. I've never had a problem with them.”

“I had a big project; I had to dig up the backyard and install a couple of cleanouts. They've done well. The technicians who came out were very professional and kept me informed every step of the way. The yard can't be finished because they dug big holes, and it's got to settle, but everything else they did, they cleaned up just fine. ABC Plumbing, Heating, Cooling & Electric finished the work in a reasonable amount of time. I'd give them an A grade.”

“ABC Plumbing, Heating, Cooling & Electric did good work. If somebody wanted to know about it, then I definitely know that it would be good service, and I would recommend them. I would rate them an A—definitely an A.”

“I was satisfied with their service. I remember being satisfied, and I didn't have to call ABC Plumbing, Heating, Cooling & Electric back again, so that was good.”

“ABC Plumbing, Heating, Cooling & Electric came within a couple of hours during a busy flooding and were able to take care of our situation. The technician was very good. He was able to recommend what we needed to replace, and he happened to have it on the truck; he was able to replace it for us right away. The quality of service was fine. They got everything taken care of right away, so they finished the work within a reasonable amount of time. We called them because the people we usually use did not do 24-hour service calls; we called them on a fluke, and we ended up signing a contract to work with them. I recommended this company to a friend. I would give them an A.”

“I guess their customer service was good. They let me know ahead of time who was coming, and he was here on time, did the job, and performed very well. We were very satisfied; we were very happy with the quality of the work. I would grade ABC Plumbing, Heating, Cooling & Electric an A.”

“They're very professional. The people who answered the phones and scheduled the appointment were very, very professional, and they were followed up by the people who were on time, did the work they said they were going to, and did a good job. I just got ABC Plumbing, Heating, Cooling & Electric. I would use them again, and I would recommend this company to a friend. They're an A, without a doubt—very, very professional.”

“Tree roots had grown into the sewer pipes and really caused us some grief. ABC Plumbing cleaned all of that out and put in newer plastic pipes. It was hard work, but they were pleasant and very polite. They stayed sweet throughout. They get good marks across the board from me. They were unbelievable.”

“Everything was perfect. ABC came when they said they would, and their service was good. They got the job done and were very professional. I'd give them an A.”

“They're prompt in coming out, and, when possible, they'll send the technician who came out before, who you've established a relationship with. It really helps when the technician knows your house—that's important to me. Most recently, they've done a lot of sewer work for us. We had a backup, and it was a really big job. The work they did was really good.”

“ABC Plumbing, Heating, Cooling & Electric is marvelous. We've had them for the heating and the air conditioning. We're on their yearly system—their maintenance plan—and they're fantastic. They're extremely polite, professional, and very cordial. They explain everything carefully and thoroughly. I would give them an A+.”

“ABC Plumbing, Heating, Cooling & Electric did very well. This was my first time using them. I would recommend them to a friend. I would give them a very high rating. A+ is what I would give them.”

“The work was fine. I would say I had a positive experience. Their work was excellent. The two times that I had people work in the house, they were very professional. The time frame to finish the work was appropriate. I have been using them for approximately two years. I'm very satisfied with the work. I would give them an A.”

“So far I've been very pleased. My experience was positive because they showed up when they said they would show up and did what I needed to have done. The quality of work was very good. The workers that came out were very good. Like I said before, so far I've been very pleased. I would grade them A+.”

“ABC always does a good job. I've called them a couple times. They're always pretty quick, and they've done what I needed to get done. I would absolutely recommend their services to a friend. A+ works for me.”

“ABC Plumbing, Heating, Cooling & Electric did very well. I liked the guy—he was very knowledgeable and listened to what we wanted and did a good job. The workers were professional. They responded in a reasonable amount of time. I would grade them an A+.”

“ABC Plumbing did very good work. I've had them for years. The workers were very courteous. They put those little booties over their shoes—they always do—very courteous. I've never had any issues with the quality of the work. I would recommend them to a friend. I would definitely give them an A. I've never had any issues with them.”

“We had a broken sewer pipe, and ABC replaced it. The quality of the work was good. They completed it within a reasonable amount of time. I would give them an A. We are actually on a maintenance schedule with them now.”

“They've done some work maybe six months ago—within the year. I had an overall positive experience with their service. They did a big job of fixing this sewer pipe, so I would say the technicians they sent were very professional. They stuck to the task, and they did a good job of completing the job from a technical standpoint, so those are some of the things that were positive. They did work for the prior owner, so I found a sticker on one of the sump pumps, and that's how I found them, actually. I would give them an A.”

“Overall, my experience with ABC has been positive. I thought it was reasonable. They came on time, and they're professional. They actually called for these free follow-up visits, and they came through. We did end up buying some additional services, but it was all very above par. It was well done and no problem at all. We had a plumbing emergency last April. It was a sewer back-up thing, a real mess. Hopefully it's the last of those we'll see—A.”