John's Sewer & Drain Cleaning
1st year as a Best Pick
Best Pick 2017
certified company
Based on 50 Surveys
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Verified License(s)
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Compiled Score: star star star star star
John's Sewer & Drain Cleaning has received 5 out of 5 stars (A-rating) based on 50 customer surveys conducted by Best Pick Reports.
1st year as a Best Pick Call
"When you call John's, you're not just another customer—you're a neighbor in need, and we're here to help. A live person is always here waiting for your call, and our goal is to be at your home or business within two hours."

Shanna Sands | Vice President
Company Information
Services Offered
John's Sewer & Drain Cleaning specializes in cleaning residential and commercial sewer and drain systems. The company provides services such as unclogging sinks, toilets, tubs, floor drains, storm drains, and main sewer lines using camera inspection, water jetting, snaking, rodding, root removal, and excavation methods. The company also offers drain repair, sewer replacement and repair, and 24/7 emergency services.
Services Not Offered
John's does not perform HVAC services.
The company offers a 90-day warranty on all residential drain services.
Company History
The local, family-owned company has served the Boston area since its founding in 1976.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn

“They replaced an entire cast iron drain. They communicate effectively, they're great to work with, and they have great staff. He's a great plumber. He's prompt, courteous—just an all-around good experience. I'd give John's an A+.”

“John's Sewer & Drain did a great job. There was water backing up into our bathtub, and they were able to clear it out. They were very professional, and they really took their time to make sure the job was done correctly. They get an A+. I'm planning on using them again the next time I have an issue.”

“They did a great job. They identified a source of a sewer odor and resolved the issue. They solved the problem quickly. I'd give them an A+ rating.”

“The staff is professional and works really quickly. The tech did well, and he explained everything. I'd give them an A+.”

“I had a replacement water heater put in. They were very efficient and very neat about it. I was very satisfied. I would use them again. I'd give them an excellent grade.”

“My plumber called them, and they came. They were very neat, and they did exactly what they needed to do. My plumber did all the arrangements, but to the extent that I interacted, it looked clean, it works, and I wrote a check. They were routing out a sewer line. I'd give them A+.”

“They cleaned out a drain for us. The service was good. They were good. I'd give them A+. I'm in the trades myself. They were prompt. They were there in a great time, got right to it, they were very friendly, and they did a great job.”

“The rates were pretty good. They fixed my sewer line. I'd give them A+.”

“I think that they did some snaking. They were clean, and they cleaned up really well afterward. They fixed the problem, and the guy was very polite. They were responsive, so I put the call out, and then they came the next day maybe. I'd give them an A.”

“They cleared a drain. They just got the job done. I'd give them an A.”

“I've used them several times. They've done clearing drains, sewers, and overflow drains, or whatever you call them. We had a clogged utility sink as well. I know that they're pretty accessible and available when you call them. It's usually some sort of an emergency, so usually they get there pretty quickly, and they do the job. They complete the job that you have them do. I mean, they know what they're doing, and they do it, and they finish up, and they clean up, and then they leave. I'd give them an A.”

“They cleared a drain. They showed up on time, they were able to schedule me, and they came roughly in the window. It wasn't my own house, so I had to move from somewhere, but they called me when they were on the way. The workers were good. They don't mind answering questions. I'd give them an A-.”

“They did a good job. They did a kitchen sink and a bathroom sink. It worked. He got them all open. I was happy with it. They were polite and courteous, the whole bit. He was a good worker. They were on time. He wasn't here that long. I was very happy with it. I'd give them an A. I'd recommend them.”

“The gentleman that came was very nice. They just cleaned out our drain. The person that came out was very professional, did whatever needed to get done, and was very cooperative. The person that came out was very professional. He was a good person to work for. It was an A. They came out, took care of what they needed to do, and I haven't had an issue since.”

“They removed the clog in the drain. They were on time. They did the work correctly and quickly. Everything was good. I'd give them an A.”

“They cleaned out a drain for us. Unfortunately, it turned out the drain pipe was actually broken farther down the line, so they were only able to partially clean it, but that wasn't their fault. They were very helpful in the situation with recommendations and with keeping us informed, each step of the way, so I was happy with their service. They were diligent. They kept sending me photos. The guy actually doing the cleaning was there with his cellphone taking photos as he was going along, giving me information that I needed to know. We had problems with the city line, and he was helpful in giving me information about that and marking off at the street where he thought the problem was. I'd give them an A.”

“They fixed the problem, and it hasn't returned, so we're happy. The main drain of the house was clogged. They knew what they were doing. He was pleasant and professional. It was a good experience. I'd give them an A.”

“They cleaned out my main drain. They knew what they were doing. I'd give them an A. I recommend them all the time.”

“I had a clog one night in the sewer line below the sink. Their technician arrived on time. He responded to my phone call, came here, and he had all the equipment with him. I never had to provide anything. He did his job, and the payment too was easy. I think it was a positive experience. I'd give them an A.”

“They did great.”

“I liked their friendliness. They fixed a clogged drain. I would say they were an A.”