R.S. Andrews Services, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 359 Surveys
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Compiled Score: star star star star star
R.S. Andrews Services, Inc. has received 5 out of 5 stars (A-rating) based on 359 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."

Dari Payrow | President
Company Information
Services Offered
R.S. Andrews provides drain and sewer line cleaning, inspection, repair, and installation. In addition to water line repair and replacement, the company offers electronic leak detection.
Services Not Offered
The company does not offer septic services.
Warranty
R.S. Andrews offers a 30-day warranty on labor and a one-year warranty on parts. Additional warranties are also available.
Company History
R.S. Andrews was started in 1968.
Distinctions
R.S. Andrews is a Rinnai dealer. The company employs a Backflow Prevention Assembly Tester certified by the Georgia Association of Water Professionals and is also a member of the Plumbing-Heating-Cooling Contractors Association and the Plumbing & Mechanical Association of Georgia.
Employee Information
Employees of R.S. Andrews are background checked and certified drug-free.
Licenses
MP209323
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They did a great job.”

“They did an excellent job. I had no complaints and I'd recommend them.”

“They did what they were supposed to do and they did the job, and they were on time. They were working on my garbage disposal. This is not the first time I've used them. They've done similar type issues, dishwasher, toilet. They may have come out for air conditioning. I've used them. They're very reliable. I'll give them an A overall. I'm very likely to recommend them.”

“They did work about a year ago or so. They came out two different times for two different services. They did the plumbing, what do you call that thing outside where the water comes up? It's not a sump pump but it's sort of like a sump pump and they had to replace the motor to it. That was the first time. The second time was for the kitchen. I would give them an A overall. The first one was perfect and I called and asked for him back, but he wasn't available. The second guy, he was good but he wasn't as personable. The first guy was personable and all that stuff. I haven't had any rework done.”

“They were very courteous, they were clean. I've used R.S. Andrews for the last 20 years. They repaired a broken sewer line. I would grade the overall experience with an A. I would highly recommend them.”

“R.S. Andrews did some plumbing work for me, and it was great. The technician was very professional and knowledgeable. I'd give them an A.”

“They've always been timely and well prepared. Overall, I would give them an A for excellent service. It's very likely that I'll recommend them.”

“They did a great job. They were timely, dedicated to the job, and friendly. We had a leaky pipe, and they fixed it. They were great. I'd definitely give them an A.”

“I called them for some plumbing work. They were very good. I had a leak in the main water line, and the tech fixed it—A.”

“They were great. My plumbing is no longer backed up, and everything is working. I'd give them an A+.”

“R.S. Andrews worked on my broken pipe. I was having water coming into the house. It was a big job, so it took about four or five hours. When he was done, he cleaned up as much as he could. He had to dig a trench to put in a new pipe. I'd give them an A.”

“I liked that their technician went right to the problem and fixed it. I had a problem with the drain in my bathtub, and they had to fix it—I think they had to fix a neighbor's downstairs too. And they came when they said they would come. I'd give them an A.”

“R.S. Andrews unclogged our commode. I'd give them an A.”

“They did very good work. I have no complaints. They did electrical and water line work. I would recommend them.”

“They did my water line, from the street to my home. I'd give them an A.”

“I use them for all my plumbing, electrical, and air conditioning type needs. They definitely cleaned the bathroom and sink drains, which was difficult because the pipe went in different directions. They did my duct cleaning as well. They're always on time, they come in the time that they say they will, and they always call me when they are on their way. They always resolve the issue. Also, they recommended someone, and I was pleased with their recommendation. I would grade them an A+, no complaints.”

“I had to have the lines replaced in my yard. R.S. Andrews' customer service was wonderful, and there was no comparison with the quality of the work.”

“The guy from R.S. Andrews was very thorough and explained everything he was going to do. They did some work on the water pressure as well as the drainage that was flooding our backyard, and they changed the way the water was directed out of the home. Their customer service was great; they called to let me know when the technician was on his way, and it was good. I've been working with them since we moved into the house five years ago, and every time, they've been excellent with their customer service as well as their follow-up.”

“R.S. Andrews is great. They're very competent, and their service has always been very good. I'd definitely give them a top rating.”

“They did a great job—they always do. They were on time, and they deserve an A+. This is maybe the third time we've used them. They are never late, and they do an excellent job. I would check every one of the good boxes for their score, and that is the truth.”

“We've been using them for years. They've been on time, courteous, and everything. We chose them because we've been with them for so long. I'd rate them as an A+.”

“I have a lot of rental properties, and I had a lot of work done. I'd give them an A+.”

“They're great—they're the only people I call. They deserve an A+.”

“They are service-oriented. They do a great job. They're thorough, honest, responsible, and all the things that would make one want to recommend them. They are an A+.”

“They're always here when they say they will be. They've done repair work, and they've been very efficient. They did plumbing work for me. I'd give them an A+.”

“I've been with R.S. Andrews for years. I'd rate them as an A+.”

“I think they were honest, and they showed up on time. The guy knew what he was doing. I think I had a leak behind my wall that was coming from the guest bathroom upstairs. He replaced the seal around the drain, and that was it. I'd give them an A.”

“It's been a while since we've called them. They were prompt and came exactly when they said they were going to, and they discovered the problem and fixed it quickly. My sink was stopped up, and I couldn't get it unstopped. They had to use the rooter to get it unstopped; it was too far up. They're on time, they're very polite, they seem to know what they're doing, and we've used them at least twice—maybe three times, but I know twice. I would say they were an A+ company.”

“I've used R.S. Andrews for many years. They're always prompt, and they do everything well.”