Estes Services
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 700+ Surveys
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Compiled Score: star star star star star
Estes Services has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services."

Tommy Estes | President
Company Information
Services Offered
Estes Services provides drain and sewer services to residential customers, including clog removal, drain cleaning, and sewer line repair. The company also performs plumbing, duct cleaning, HVAC, electrical, and insulation work.
Warranty
Estes Services offers a variety of warranties to cover parts and labor and honors all manufacturers' warranties, including a one-year warranty on all plumbing repairs.
Company History
Founded by N.B. Estes, the company has served Atlanta for over 69 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions
Estes employs Master Plumbers and is a past winner of Contracting Business magazine's Residential Contractor of the Year award. The company is also a member of the Clayton County Chamber of Commerce.
Licenses
MP209728
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I love Estes Services. They're reliable; when I have problems, they address them. They give me the most immediate appointments that they can schedule, and I've had several issues where I needed them to come right-now, today—and they've done that for me. I think the products they use are reliable. The work they did was always very good—very good, and very dependable. I had a pump they installed; I told them to tell me the truth about it and fix it, and it worked. So, I really love Estes; I would say they deserve an A. Right now, I haven't scheduled for my six-months maintenance; I got a card in the mail. I would recommend them to anyone, and I do have a maintenance agreement with them—like the plumbing and so forth. They know their job and they do it well.”

“My husband dealt with that. I'd give them an A. I wasn't there, but he used them on two different occasions, I think it had to do with water damage.”

“The technician was very informative, and he was also training another technician—I'm all into education—so he did a really good job making sure he understood what they were looking at—and me too, because I don't know about that stuff. It was a gas line filter—it was inverted the wrong way, or something like that—a gas line feed or something I can't even remember. I'd give them an A, definitely; they put on shoe covers and everything.”

“They are always on time, they are perfectionists, and they always send a technician that knows what he is doing. I would give them an A.”

“Estes is great. I would definitely grade them as an A+.”

“They did a great job, and I was very pleased. The man who helped me was very nice and very knowledgeable. The work was excellent—no complaints.”

“I liked that they had very good customer service and good quality of work. They've done a bunch of work for me—most recently sewer work. I'd give them an A+.”

“They did a very good, very professional job. They're A+.”

“They are always great. They are polite, they are on time, and they do a good job. They deserve an A+.”

“It was excellent.”

“They dug up my yard and repaired plumbing out to the sewer line. And then, immediately, my water heater exploded, and they replaced that two days later. They are very professional. I would grade them an A.”

“I liked everything, because everything that I asked them to do, they did.”

“I would grade them an A.”

“They are just very friendly, and they have good customer service. The technicians who come are very knowledgeable and very friendly. I'd give them an A.”

“They were very helpful. I'd give them an A.”

“They unclogged a drain. The technician was very efficient and got it fixed very quickly. I would grade them an A.”

“I had a positive experience.”

“Estes Services is a very easy company to work with, and they always have good customer service. They've helped me out of a pinch more than once, and they've always bent over backwards for me. I had a new septic tank put in last time I used them, and they did an A+ job.”

“I liked that the people from Estes Services were honest, straightforward, and efficient. They put in a new heating and air system, and they unclogged a pipe. I'd rate them as an A+ company.”

“I called somebody else, but they didn't show up; Estes Services said they would be here, and they were. The work went well. We had a clogged pipe, and I would give Estes Services an A grade.”

“They're very nice. They've been servicing me for a long time, and they haven't let me down. They're prompt, and they do what they say they are going to do. They get an A.”

“We had an issue with our sewage line, and the young man from Estes who came out was really knowledgeable. We're going to call them again because we've got some more work we need to have done. I would recommend them. They get an A+.”

“Estes is always punctual. The technicians are always really, really nice and personal. They get in and get out, and they seem to do the job really well. I think I've been using them at least ten years. I haven't had any issues or had to call them back for anything. I'd give them an A.”

“Estes did plumbing work for me, and the quality of their work was excellent. They’ve done a lot of work at our house in the past, and it’s always a good experience. They are responsive, and they solve my issues quickly. Their customer service is always great, and the plumbers are knowledgeable and helpful. I’d give them an A+.”

“I am very well pleased with Estes Services, and I recommend them to anybody. I have been using them for quite some time. I've always used Estes. The workers are very polite and very professional—just tip-top people. They get an A+.”

“They came to check to see if we had a leak, because the city said we did, and we did not find one. They didn't find an issue. I would give them an A. I think they're quite reliable. I've been using them for years now, and I'm very happy with them.”

“I have a contract with them, so they came in and inspected. I would say they should get an A+. My grandmother was one of their first customers in the '40s.”

“Estes did general services for me. The quality of the work was excellent. I would use them again, and I'd give them an A+.”

“I've never had a problem with Estes. They've always done good work, and all their men that come and work are very polite. They put a faucet in my bathtub, and also, they unclogged my sink in the kitchen. It was on two different dates. It was clogged up real bad. They did good work—that's why I keep calling them back when I need some work done. I have been using them for several years. They put two air conditioners in for us, so it's been quite a few years. They're an A+.”

“Estes Services does a wonderful job. I'll give them an A across the board—they're really good. They were punctual, and they did some plumbing stuff too, so they're always professional.”

“It went smoothly. I haven't had any problems since then that I know of. It was one person, and I got the impression that he knew exactly what he was doing. I'd rate them an A.”