Spectrum Restoration Services
2nd year as a Best Pick
Best Pick 2017
certified company
Based on 336 Surveys
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Compiled Score: star star star star star
Spectrum Restoration Services has received 5 out of 5 stars (A-rating) based on 336 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"At Spectrum, we believe the best way to serve our customers is to focus on quality customer interactions and excellent solutions. Our priority is to get on-site quickly. Spectrum's highly trained technicians use high-tech drying solutions to mitigate further damage and restore your home, while also restoring your peace of mind."

Cory Hansen | President
Company Information
Services Offered
Spectrum Restoration Services provides 24/7 emergency services for water and flood damage restoration, applied structural drying, and fire and smoke damage restoration in addition to mold remediation services.
Services Not Offered
The company does not offer mold assessment tests or attic mold remediation.
The company offers a 100 percent customer satisfaction guarantee.
Company History
Spectrum Restoration Services has been a part of the Chicagoland community since 1995 and has operated for 21 years under the same ownership.
Spectrum Restoration Services is an EPA Lead-Safe Certified Firm and is also certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The company is a member of the IICRC and the Restoration Industry Association.
Areas Served
Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

“It was a great experience; Spectrum took care of us. We had a house fire, and they took care of the mitigation and cleanup. They responded very quickly. They did some detailed work, and the quality of the work was excellent—definitely an A job. The house was left clean, and they acted very professionally. They're one of the best restoration companies out there. They do what they say they will do, and they get things done on time.”

“I used Spectrum. They did everything. They did a good cleanup job. Whatever they said they were going to do, they did it. They were in and out in no time. It wasn't disruptive to our family. I would honestly give them an A+.”

“They came on the day they said they would, and they got it clean. They did everything they said. They did it quickly—they were in and out. I'd give them an A.”

“They actually came while we were out of town and someone supervised them while they did the work. They were stripping down my hardwood floors and resealing them. I'd give them an A rating.”

“I'd grade them an A+.”

“Everything was fine. Nothing stood out. We've used them twice, so it's not a problem. A grade from me, no issues.”

“We had them in September, they were fine.”

“I used Spectrum like a year and a half ago. We used them last May. It was all good; it worked out fine, no issues. We didn't have any complaints.”

“They get an A from me.”

“It was fine. I don't recall at all, I don't have any complaints though.”

“I liked everything about Spectrum Restoration Services. They were fast, they were clean, and they were neat. They did the job right, and it was done. My basement flooded, and they saved the carpet, got it all dried out, and got the basement cleaned up. The customer service was excellent. I'd grade them as an A+.”

“They came out when we needed them, and they did what we needed them to do. There was a flood here, and they cut two feet of drywall all around our finished basement, ripped up the carpeting, and dried it out. I would absolutely recommend them. The gentleman we worked with was awesome.”

“Spectrum was prompt in their response. They were very forthright in the work they were going to do, and they actually followed through. We had a flood, so they sterilized the whole place, and they set up fans to clean it out. They get an A.”

“They're very timely and very professional. In terms of their relationships with our clients, they've never gotten a complaint, so they're professional. They've done flood restoration. Their customer service is excellent. I've never had to call them back for any issues. We refer them regularly. They're an A.”

“They were fine. They came out quick. We had a flood in our basement, and they came out to do mitigation. I chose them because of my insurance company. They get an A+.”

“We had done some work with Spectrum. When it was flooded in the basement, we got service from them. The customer service is good. We haven't called them and scheduled for carpet cleaning, though—I have to call and do that. They removed it, and we should have called them, so that has not been done. Before that, they had also done us a service, so we were happy with them. I would give them an A+ because before this past time, we used their services, and we were happy.”

“They were very prompt and did a great job. They deserve an A+.”

“They did work a few months ago. They responded very quickly to my call, and they were very professional and handled everything very quickly and efficiently. My basement had flooded, so they came out to dry and clean out the basement. We had used them before. They deserve an A.”

“They're good. When I got my basement flooded, they came and they took care of the carpet and everything. I would recommend them. They deserve an A.”

“They were professional, clean, and respectful. I'd give them an A.”