ProTech Water Damage
2nd year as a Best Pick
certified company
Based on 373 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
2nd year as a Best Pick Call
"ProTech Water Damage's certified technicians use high-tech equipment and advanced drying systems to provide fast, efficient drying for our clients. When your home suffers damage, our expert technicians can help you file a claim and will work with your insurance company. Customer service is our number one priority."

Sherry Featherstone | President
Company Information
Services Offered
ProTech Water Damage offers emergency water and sewage extraction, applied structural drying, mold remediation, reconstruction, and duct cleaning. The company provides free estimates to homeowners. According to ProTech, emergency response time is typically 90 minutes or less, and service is available 24/7, including holidays.
ProTech offers a satisfaction guarantee.
Company History
Founded in 2003, the local company states that it has provided professional services to over 9,000 homeowners and businesses throughout Chicagoland.
ProTech is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Additional Information
ProTech suggests waiting to call the insurance company until after a technician arrives to help determine if filing a claim is worthwhile.
Areas Served
Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs
A selection of 373 homeowner reviews:
“It was a positive and wonderful experience—incredibly professional and efficient. We had a flood and two inches of water in our basement. They used professional language and attitude and worked totally on our schedule. I would give them an A+ all around. I would absolutely recommend ProTech to a friend.”
“We had some flooding in our basement. Their staff was incredibly personable and patient, and they explained everything thoroughly. Our main guy was on point with everything. I would grade them an A+. They were great.”
“I was very satisfied. A pump failure flooded our basement. They did everything that was requested and did an awesome job. I would give them an A+ rating.”
“I had a sewer line break, and ProTech did the structural work on the inside. I was happy. I liked their confidence. They're A+.”
“I liked the service, and I liked the people who came and did the work. They did it professionally, so I appreciated that. I had flooding in the basement, and it had to be redone. They cleaned up and repaired some of the damage. I would grade them an A+. I already have recommended them.”
“I had some other work done, and there was a flood. The experience of ProTech compared to the other construction people was 180 degrees; they were totally professional. They put it back together so nicely. It was a great experience. I would grade them an A+.”
“It was fine work. It was for flooding. They were pretty good about cleaning up after themselves. I would probably recommend them.”
“That turned out fine. We would use them again if we have another problem like that.”
“The guys that came out were really good. It was all very good. I would grade them A across the board. I would recommend them, and I would use them again—hopefully I won't need them, but I would use them if I had to.”
“They did a good job. The work they did was for a backed-up sewer. I would recommend them to a friend.”
“It was fine work. They did the job, and it was fine.”
“I had no general complaints about the work they did.”
“It was a fine job.”
“ProTech is great. I like everything about them. They were wonderful to us, and they had been when we'd used them before, too. This time, there was a flood in my basement. Their customer service is wonderful. They're an A+ company.”
“ProTech certainly knew what they were doing, and they were courteous, prompt, and efficient. Sewage had backed up on our lower level, and our carpet and padding were contaminated along with everything else. They cleaned our utility room and tore out the damaged carpet. I would give them an A+.”
“ProTech was one of the few companies that was able to send somebody out right away, and I appreciated that. They gave me options, and they were very clear about what they were going to do. There weren't any surprises, and I was very pleased with the work. We've had them out twice, and they've earned an A+.”
“They were really responsive, and they showed up when they said they were going to. We needed them quickly, and they kept me informed as to when they could get there. We had a flooded basement in a sorority house that I manage. They were easy to deal with on the phone. I would give them an A.”
“They were neat, they were clean, and they were fast. My basement flooded. Their customer service is great. I have no complaints. They're an A grade.”
“They got the job done. I found them from a referral. They dried up the basement. They're an A.”
“I have no problems with the service ProTech gave me. I would give them an A.”
“I liked the entire experience from start to finish. They were very professional. It seems to be very quality driven, so I don't have any complaints at all. We try to do work with people that are in the area rather than having some kind of big conglomerate place. They just seemed to fit. They're an A grade for sure.”