ServiceMaster Disaster Associates, Inc.
2nd year as a Best Pick
Best Pick 2017
certified company
Based on 123 Surveys
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Compiled Score: star star star star star
ServiceMaster Disaster Associates, Inc. has received 5 out of 5 stars (A-rating) based on 123 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"ServiceMaster is one of the largest and most respected businesses in the country, and we are dedicated to providing outstanding service, quality, and customer satisfaction no matter what type of disaster you may face."

Dan Noyes | CEO
Company Information
Services Offered
ServiceMaster Disaster Associates, Inc., provides 24-hour emergency restoration services to residential and commercial customers for fire, smoke, water, storm, sewage, trauma, and vandalism damage. The company also offers water extraction, smoke deodorization, mold remediation, biohazard cleanup, structural rebuilding, and soot cleanup.
ServiceMaster provides a warranty on all work for up to one year, and some products carry up to a ten-year manufacturer's warranty.
Company History
The company was started in 1989.
ServiceMaster has an Institute for Environmental Education (IEE) Lead-Safe Renovator Supervisor as well as multiple employees certified by the IICRC on staff.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
HIC 157421, CS-084911
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

“ServiceMaster was excellent. I can't tell you how impressed I was with them. The project manager was so professional, and he obviously knew his business. The house did not catch on fire, but there was terrible smoke damage. He brought in a crew, and they scrubbed absolutely everything in the apartment. He brought in a machine for the smell, and it was gone. They went about their work in the best way possible. I'd give them an A+++.”

“They did a fine job. We had a fire, and they cleaned the smoke damage inside of the house. They were very thorough and very professional, and they didn't miss a thing. I'd give them an A+.”

“They did fire restoration, and they were very respectful of our space. They did a high-quality, thorough cleanup. I would give ServiceMaster an A+.”

“They were fantastic—very professional. I'd give them an A+.”

“It was an excellent experience; no complaints. I'm likely to recommend them for disaster recovery.”

“I have no complaints. Their work was excellent. I'd recommend them for disaster recovery.”

“They cleaned my boat. They did a good job. They did an excellent job.”

“It was excellent service—no complaints. I'd recommend them.”

“They were cleaning out the storage area. They were just easy to work with. I'd give them an A+.”

“ServiceMaster did some fire restoration after a fire. They were fine, and they did a good job. They were pretty thorough. I'd give them an A. I never really got to talk to them. I'd recommend them.”

“They did smoke damage restoration. They were just very receptive to our requests and very responsive. And they were diligent, conscientious people, from the people that did the work, to the people that ran the project. It was a good experience with everyone. I'd give them an A.”

“Service Master was good. I would recommend them in the future.”

“It was a positive experience.”

“My experience was very positive, very positive.”

“Using ServiceMaster was a positive experience.”

“They did some work for me a while ago. I have no complaints.”

“It was fine. Because of last winter's ice banks and stuff, the ceiling fell through in the kitchen. They just cleaned up the mess.”

“It was good work. I have no complaints. They're an A grade. They worked on my house.”

“They came when they said they would, they were very clean in hauling the stuff away, and they really did a terrific job. They took down some plaster walls and ceilings and some wood floors, and then they put in some big dehumidifiers that ran for a couple weeks. Everything looks perfect today. They get an A+.”

“The people from ServiceMaster were excellent and did a really thorough job. The house was covered in soot, and they were wonderful. They did a great job. I have experience with one of their competitors, and ServiceMaster was far superior. I'd rate them as an A-worthy company.”

“I had an 80-foot tree come through my house, and ServiceMaster did a good job. They were very professional, they had the right equipment, and I got a lot of courtesy from them. Everything worked out well. They earned an A+ grade.”

“What made it a positive experience was the time frame and how quickly they came and did it. Once I hooked up with them, everything was smooth. I had them remove Sheetrock and some other stuff because of damage I had during a storm. It was more than one visit—it was two or three visits; there was a lot of work to get done. It looks great today—no issues. I'd say they were very good. They were excellent. I'd give them an A+.”

“ServiceMaster was very courteous. I wasn't here a lot of the time, but I was happy. The recovery work they did was to take up the bathroom floor, and they did demolition work. I would tell friends that they're great. They did their job efficiently and quickly. I'd give them an A.”

“I was very pleased with ServiceMaster. Give them an A from me.”

“They did some work for me last February or March. They were great. They came out promptly, and they did a thorough job. They had to tear my three-season porch down to the studs on the inside and tear up the floor and the ceiling. It was almost a total loss from the ice damage. I'd give them an A rating.”

“They were very professional. They did a demolishing and cleaning. They were recommended. They were an A. They were very, very good.”

“I'd give ServiceMaster an A. They were great.”

“They were great. They did everything. They cleaned it, and it was unreal. They did a house cleaning; I had a fire, so my house was a mess. They were real, real good. I would recommend them to anyone, and I would give them an A.”

“The guys gave me same-day service. We had a major sewage break in the basement. They came in, and they cleaned it right up. They explained everything they were doing, seemed pretty thorough on how they handled it, were sanitary, and left a couple dehumidifiers there for a couple days just to make sure everything was dried out. I would say they're an A. They did very well.”

“They were fine with their service, and they just got in and took care of it. Everything was positive—smooth operation. They cleaned up after a sewage overflow. They were fine—A.”

“They just scrubbed the walls. They were quick, seemed to know what they were doing, and were pleasant to work with. They got rid of grease from tenants that had lived in that house and hadn't washed the walls or done anything to it in 20 years. Appliances were covered in grease and smoke because they had a stove in the house.”