1st year as a Best Pick
Best Pick 2017
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Based on 99 Surveys
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Compiled Score: star star star star star
RESTOREPRO Inc. has received 5 out of 5 stars (A-rating) based on 99 customer surveys conducted by Best Pick Reports.
1st year as a Best Pick Call
"RESTOREPRO is committed to the idea that the company, employee, and customer should have a transparent business relationship with the focus on communication and customer satisfaction. Our core values are integrity, fairness, honesty, care, transparency, responsibility, and reliability."

Brian Bilowz | President
Company Information
Services Offered
RESTOREPRO Inc. provides repair and recovery services following damage from fire, smoke, water, storms, sewage leaks, and mold. The company's additional services include water extraction, smoke deodorization, mold remediation, and biohazard cleanup.
RESTOREPRO offers a two-year warranty on materials and labor.
Company History
Brian Bilowz started the company in 1997 with one van and has since grown the business to include a fleet of twelve vehicles that serves residential and commercial customers in the greater Boston area. RESTOREPRO remains family owned and operated.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
HIC 167789, CS-030681
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

“RESTOREPRO is the best—very, very professional. I had some water damage, and they stripped my walls down and dried everything out. They were excellent—A+ across the board.”

“They were outstanding. They did sewage damage work for my elderly parents, and they were extremely understanding. They were so kind and good with us, and they helped with whatever we needed done. I'd give them an A. They were phenomenal.”

“We had ice dam damage, and they took apart my house from the interior and rebuilt it. It was a huge job, and they did great. They were very communicative, the owner was terrific, and the workers were great. I'm very happy with them—A+.”

“We had a pipe burst in our kitchen ceiling, and RESTOREPRO repaired it. They were very responsive, on time, respectful, and neat. We thought they were terrific. I'd give them an A.”

“They are pretty good. They did a lot. They repaired the water damage, so they really did a lot. I would say they get an excellent grade. I think everything's good. They are really good.”

“They did a really excellent job. They did work in our basement. They cleaned it out and aired it out. I was very pleased with their work when they were done. I didn't have any complaints. I'd probably give them an A.”

“I think it was related to a sewer backup. They were prompt; they turned it around quickly. They were excellent.”

“I had a flood, and they had to tear down walls and tear up floors, and they even moved my furniture around for me without even being asked. They were excellent. I'd give them an A. They were courteous, they were professional, they were on time, and they helped me with the insurance company. They were just very good. They took all of the waste material away. For a flood, it wasn't a pleasant experience, but they were very good. I tell everybody that is looking for something. Unfortunately, they only do inside houses, and I had some work I needed done on the outside, but they couldn't do it.”

“I have had RESTOREPRO. We had a couple of incidences over the past year, and they were great for the first one, which is why I called them for the second one, and they did excellent work. This was for an initial repair remediation for water damage. I'd give them an A. They were very good. I really appreciated the quick response. That happened in both cases. There was a broken, burst water pipe that was just a mess, like a flood, and they came in with their stuff very quickly. And for the second event, I was really glad I knew RESTOREPRO—who am I going to call again. It was a very positive experience.”

“They did a great job. I liked that they were on time. They had a great service, a great attitude, and they cleaned up afterwards. It was nice. I'd give them an A+.”

“They restored our living room and upstairs after a water leak. I liked their attention to detail. I'd give them A+.”

“They took care of a flood and did some repair work. I'd give them an A+.”

“It was pretty good. They installed insulation and replaced some flooring. It was a while ago. I've forgotten what it was like.”

“They definitely did a good job. We had like some kind of algae, so they cleaned the roof. I would say it's an A-. They did a good job actually. After they cleaned the top, they didn't clean it in the bottom, but that was my only complaint.”

“They patched a wall. It was from something unknown. They deserve an A. I had no issues.”

“They did some ceiling work, cleaning out some flooding from the top and some ice dams. I'd give them an A. It was fine. I'd give them an A.”

“They were very good. They gave an estimate on some work in a basement where there had been a fire in the furnace. They were quick, efficient, and professional.”

“They did mitigation. I'd give them an A. They were very professional. They answered all the questions that I had. They came on time. They did the job they promised they were going to do, and they didn't make a big mess.”

“They cleaned up my basement. I had some sewage backup, and they cleaned it up. I liked that they came quickly, and they finished and did a thorough job. I would give them an A-.”

“They repaired some plumbing; a burst pipe and the flooring. They were clean, they were on time, and they were easy to work with. I would give them an A.”

“They did work on a rental home. They were professional, and they were timely and efficient. I'd give them an A.”

“They were fine. They did moisture mitigation work for us. They just came in and got the work done, and they were respectable and courteous. I'd say they were probably like an A-.”

“They did a lot of work in my basement for water damage; refinishing walls, taking down walls, laying rugs, painting, fixing cabinets, and fixing doors. There was a leaking pipe that we didn't know was leaking in the wall causing some mold, but it wasn't a disaster. I liked everything. They were efficient. They were knowledgeable. They came when they said they would, and I liked that they had a lot of different people that did different things. So, they'd have an expert on walls, and then they'd bring in a different man to do the rug, instead of everybody doing everything. I'd say it was an A.”

“When the inspector came, he checked some things, but they didn't quite finish the job. They were little things. They pulled out walls, put new walls in on the porch, put a new ceiling on the porch and the living room, and put a new wall in the living room and windows. They were very professional, they came early, and they did their work. I'd give them an A-. I just remembered they yanked out a couple of outlets and didn't put them back in. I had an electrician do that. Their electrician can do it.”

“They did work for us. They were very professional and very quick. They did what they were supposed to do when they were supposed to do it. I'd give them an A.”

“I had a burst pipe, and they came and cleaned up the mess. They came promptly, and they just were helpful in their advice. I'd give them an A.”

“The experience was great. I'd probably use them again. I'd give them an A.”

“I had a very good experience with them. I'd give them an A.”

“They did work a long time ago. I'd give them an A-.”

“We had water in our basement from burst pipes, and they came in, demoed everything, and got all the water out. They were quick, they knew what they were doing, they were professional, and they got it done fast. They were an A.”

“They did fine work. They did mold remediation. I would give them an A.”