Deck Right
7th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Deck Right has received 4.7 out of 5 stars based on 59 customer surveys.
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7th year as a Best Pick Call
"Deck Right is a premier outdoor living specialist. The foundations of my company are trust and honesty. You can trust that my company is large enough to provide the expert services of a large business but just small enough to give you the individualized attention you desire."

David Johnston | Owner
Company Information
Services Offered
Deck Right constructs composite and capped polymer (PVC) decks as well as railings, shade roofs, pergolas, stone pillars and columns, outdoor stairs, flagstone patios, and fences. The company also corrects drainage issues and installs area drains.
Services Not Offered
Deck Right does not perform minor repairs or deck staining.
Minimum Job
A $1,000 minimum job is required.
Warranty
The company provides a five-year warranty on all workmanship.
Company History
David Johnston founded Deck Right in 1998.
Additional Information
Deck Right installs PVC products from AZEK and TimberTech. The company offers composite, PVC, pressure-treated, Brazilian hardwood, redwood, cedar, and concrete materials.
Areas Served
Allen, Carrollton, Coppell, Dallas, Frisco, Irving, McKinney, Plano, Richardson, The Colony
Address
5141 Boyd Boulevard
Rowlett, TX 75089
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Deck Right has received 4.7 out of 5 stars based on 59 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/01/2019

“I think they exceeded my expectations with how the aesthetics of everything came together.”

Review by
01/30/2019

“I have a beautiful deck. The construction is very good. It is high quality and done professionally. The materials are great.”

Review by
01/29/2019

“They were on-time and accurate. They came out several times to help with measurements because there were multiple phases to the project. All around it was very good customer service.”

Review by
01/29/2019

“Deck Right did great work.”

Review by
01/25/2019

“They met or exceeded my expectations in all areas.”

Review by
01/25/2019

“Everything was good.”

Review by
01/25/2019

“I have had numerous projects completed with Deck Right and will continue using them. Excellent workmanship and professionalism.”

Review by
01/24/2019

“In helping design the deck, I really think they did a good job.”

Review by
01/24/2019

“Everybody was great.”

Review by
01/24/2019

“When we finally got them out here and the guy started setting up and doing their job, that was very nice.”

Review by
01/23/2019

No review comments provided

Review by
01/20/2019

No review comments provided

Review by
01/19/2019

“They've done quality work for us time and time again. We'll keep using them.”

Review by
01/11/2019

No review comments provided

Review by
09/06/2017

“It was pretty good. They extended my existing deck. It was fairly uneventful. They managed the work, got it done on time, no interruptions. I would give them an A.”

Review by
08/30/2017

“They did a fence, backyard. It went fine. Everything happened according to schedule and according to price. They did follow up. The gate was not latching, just due to settling here in this Dallas area, and that's what they came out. It took a couple of reminders on that. I know they were a little bit busy, so the follow up was a little bit— they eventually got around to it. I'd say I'd give them an A-.”

Review by
08/22/2017

“We liked them. The scheduling is accurate, and the labor is skilled. Quality of materials is the same. Basically, we loved the service from Deck Right. They did a deck with a roof. Everything is exactly as we expect, so it seems like they have insight worked out very well. We liked the employees. I'd give them an A”

Review by
08/22/2017

“They were friendly, professional. The workers were great around my wife and kids at home, and they gave me a good ETA and finished on time. They did a back deck—brand new. I'd give them an A-.”

Review by
08/22/2017

“They were very efficient. They put a lot of thought into doing the job and engineering, and it was a small job, so they did it overly—they overdid it, really. They put a deck in. It's an A”

Review by
08/22/2017

“I would give them A”

Review by
08/22/2017

“I think they did a pretty good job. They did a backyard patio shade, enclosed patio. It took them two, two and a half days. I think I'd give them B”

Review by
08/22/2017

“The gentleman was very knowledgeable, and he was very creative. They did a deck and a pergola. Their work at the time was good, but now I'm having trouble with the deck on the far end and the bench, so I'm not too sure I would rate them at all. I would say mediocre for the quality. At the time the customer service was good. I haven't heard from them since. I haven't reached out to them because I know they won't come back and do anything about it. I would not recommend them.”

Review by
08/17/2017

“Their knowledge, the quality of the equipment, the material they used—was good. And as far as answering questions, everything like that—they answered every question I had. We had an issue, a small issue with some of the deck; they came out, repaired it, and fixed it at no additional cost. No additional questions asked, just came out, surveyed it, said, ‘Yup, we can fix that.’ They actually ended—the deck ended up being a little higher than we liked out in the yard—so they added some sod around there, and we had some existing stone that they put there at no additional cost, so that was great. I'd give them an A.”

Review by
08/17/2017

“They were just very experienced. They were doing deck work for one of the local builders, so I had an opportunity to actually see their work prior to deciding to go with them. And the whole consultation—everything was just professional, friendly, and had a good overall experience. I'd give them an A. I've already recommended them. My neighbor got some work done after mine was complete.”

Review by
08/17/2017

“They're awesome. They did a great job. They redid a deck for me, and they redid a balcony. I was satisfied with the work. That was the second time I've used them. They've been awesome. They get an A. They're good, they're on time, they do a good job; it was great. Everything was good, no problems whatsoever. I'd recommend them very highly.”

Review by
08/08/2016

“They did the deck on the side of the house. They did it, and from what I can see so far they did a good job. I'd give them an A. I think there were a couple boards that as they were nailing down they kind of missed, but they came back the next day and put the screws in so I'd give them an A.”

Review by
08/08/2016

“Deck Right did a great job. They did both a deck and fencing. They've done a fence for us, and they also laid 5% of our pool area deck. I'd give them an A.”

Review by
07/29/2016

“We had issues on the construction of our loft. It wasn't constructed properly, but it got mediated where we were just willing to accept it. The only thing to do would be to knock it down and redo it because there was no way to fix it after the fact, so we just chose to leave it as is and that was it. It's not like there was an offer of any kind of discount or anything. That was the end result. I probably wouldn't use them. I wouldn't use them again. I'd give them a D. We wouldn't use them again and in the end it wasn't constructed properly.”

Review by
07/28/2016

“They did good quality work. I was very pleased with what they did. They quoted me a price. I had a gutter pipe that came down that was going to be going under the deck. They took it upon themselves to add PVC pipe to that and put a drain in my yard so the water would drain under the deck properly and didn't charge me extra. That was part of the quote they originally gave me, which I thought was pretty nice. They had some issues with the actual decking material. They got a shipment in that was defective, so they had to take up about a third of the decking boards and that put a drag on things but that wasn't their fault. It was the manufacturer's fault. They worked really closely with the manufacturer in getting a new shipment out. It was right around Christmastime and there were some delays on that. They kept me apprised of the situation and worked well with the manufacturer to get the materials out there in a timely manner. They did a good job. I was impressed with them. I'd give them an A.”

Review by
07/28/2016

“The level of the service stood out to me. They recently fixed a couple of things for me. January was the complete build of the deck, and it's beautiful and I love it. They were in and out like they said. The cost was phenomenal compared to everybody else. and then a couple other things this summer last week and he came out immediately and fixed them at no expense. So wonderful. I highly recommend them. I'd give them an A”

Review by
07/28/2016

“It was fine. It was good. They had quality workmanship. They put in porch flooring, but a unique kind that most people don't use—not wood, but something else. They get an A. I've used them twice in two years.”

Review by
07/28/2016

“They did a really good job. I was very impressed. They were very prompt and did a really excellent job. The quality of work was very good. They did deck and railing work for me. I'd give them an A”

Review by
07/28/2016

“The crew was very professional, punctual and meticulous in their work. Pleased with entire project. Slight miscommunication when I thought they had finished and left some work undone, but when I called they said they had to order more supplies and were coming back. Would use them again and recommend to others.”

Review by
07/28/2016

“They extended a deck back in December. They're very professional. Reasonably priced. The communication was excellent. I'd give them an A overall.”

Review by
07/28/2016

“They were very nice. There wasn't anything I disliked; I liked everything about them. They do good work. I'd grade them as an A.”

Review by
07/13/2016

“They built a deck for me and a two-level deck. I was not there, so I never met them in person—they worked with me over the phone. They did it beautifully. I have no complaints. They did it perfect. They get an A overall. I'd recommend them to anyone unquestionably.  ”

Review by
07/13/2016

“They put a deck on the side of my house. They took an old one down and put a new one up. They did everything as they said they were going to do. They were very professional, timely, and clean. They're as good as it gets as far as contractors go. I'd give them an A”

Review by
07/13/2016

“Deck Right is wonderful. They were great. We had a deck that was not installed properly, and they completely replaced it. They were easy to deal with, they seemed very knowledgeable, and I like the fact that my deck still looks good a year later. They get an A”

Review by
07/13/2016

“They completely replaced my upper deck. And on the lower deck, they built a little ramp that I wanted and made a few little fixes in that. I liked that they really listened. I explained what I wanted, and they didn't try to convince me to do something else. They did a very good job of doing what I wanted them to do. They're real craftsmen. Their crew worked real hard. I'd rate the overall experience an A.”

Review by
07/13/2016

“They were good and did a good job. I'd give them a B overall. The job initially was good, but I noticed that if you don't tell them, 'You missed a nail over here' or 'You missed something,’ they’ll need the push.”

Review by
10/07/2015

“They put an iron railing on a deck, actually a balcony. They did what they said they would do, when they said they would do it. Everything was just fine. I didn't have to call them back to fix something they missed. I did have to call back a second time to get the bid, but as far as the work was scheduled and completed I've never had reason to call them back. They were hard to get a bid from. He responded to my call by saying he was out of town, he regretted not returning my call. I expect a call within an hour, but I'm probably have too high expectations. I got them out of a magazine here out of the Dallas Best Pick Reports. So they were rated in the top runner in that category in that magazine. I'd probably give them a flat A just because my expectations are very high. When I have work done, I want people to jump higher than I ask and the returning the first couple of calls were the only time I had reason to wish they would do better.”

Review by
10/05/2015

“They're awesome, and I would recommend them to anybody.”

Review by
09/30/2015

“They're very professional. Also, they were personal. They listened to changes that we wanted and were always available. They had good communication.”

Review by
09/30/2015

“Deck Right was great. I would recommend them to anyone, and I’d give them an A.”

Review by
09/30/2015

“I like the quality of the work. They just took a really long time to call back and scheduling took a while. When someone said they'd call you back, they never called you back. You had to call them back like five or six times, but the work was done. The paperwork side the selling side and all I wouldn't say it their strong suit, but the work was good. I'd probably say an A-.”

Review by
09/30/2015

“I've been trying to get them back out to my house for two months now and they act like they will come out but they never show up. I had them put on a complete wood deck and the boards were not cured and they shrunk up. One had shrunk up about half an inch from where it should be and the others had shrunk up some. I just asked them to come out and replace that one board and do something. They say they'll be out next week and then you never hear from them. You send them texts and you call. They say 'Oh yeah, I'm glad you called. I forgot about you and I'll put you down for next week' and then they don't show up and they don't call. I called them and got a quote and they came out and were very friendly. It was two guys and I think I gave them a 50% deposit and then they came out and did the work and I paid the balance and I haven't seen them since. I think that their work was probably satisfactory but if you can't offer service after the work. It would take them one hour to fix it and they would get an A.”

Review by
09/28/2015

“They were very responsive and very transparent with pricing and expectations. They ultimately did exactly what they said they'd do when they said they'd do it. I used them three times. I think the job was for building a pergola or an arbor in our backyard. They put a deck under the arbor at a different time and also replaced a fence for us as well. I'd grade the company as an A.”

Review by
09/28/2015

“I sure did have a great experience. I liked everything. They were very professional. The work quality was done very well and they took pride in their work. They built a screened porch for me. They put it in, and they laid the flooring, which was an epay wood flooring, a specialty type of wood flooring. Then they built the framing around the screen porch and everything. I'd definitely give them an A.”

Review by
09/28/2015

“They were easy to work with, they did the work as they quoted it, and they took care of a few things after it was done. They just did everything they said they would. I had them put in a new flagstone patio area. The company gets an A grade from me.”

Review by
09/28/2015

“They were very personable, they were on time, and they cleaned everything up. They did a very nice job on the deck. I’d rate them as an A.”

Review by
09/28/2015

“It was generally positive. They really didn't do a good job cleaning, but that was small stuff. The work they did was pretty good. They basically did two things, they put a deck down and they did some stone work around some of our flower beds and the stonework itself looks pretty good but they kind of made a mess where areas are connected, concrete surfaces and so they got concrete kind of spread out all over these other surfaces and they really didn't do a good job of cleaning it up. They were listed in one of these little, I don't even know what you call it, it's like a brochure that the county puts out and it lists like supposedly the top rated contracts in the area. I'd give them a B.”

Review by
09/28/2015

“They did what we wanted to do and it was good. They built a deck, like a front porch. It was good. There was one thing that was a little funny but we called them about it and they came out and took care of it. I wasn't home when they completed the job and I came home and saw it and I was like oh I'm not happy with that, so I called them and he sent somebody out the next day and fixed it. I would say a B. This is what it was, I don't know why they did this, on about half the deck, they used screws that were too long and the screws came through the back side of the wood and they noticed that that happened and the guy took a grinder and tried to just grind the tip of the screw off, but he hit the wood and at every spot that they ground the wood off, there was like a half moon spot where the grinder cut into the wood and when I called them the guy was like oh no, they shouldn't have done that and they came out the next day and took off that rail and put a new one on and redid it.”

Review by
09/28/2015

“They built good stuff but they destroyed our sprinkler and I called them and I never got a call back. They did a good job in providing a good product but their customer service is not good at all. I just wanted a job done and they were able to make it happen. It was a custom fence and a custom deck. I would give them an E. I wouldn't use them again. They never called me back after they busted my sprinkler.”

Review by
04/04/2015

“I was very happy about their job.”

Review by
09/19/2014

“They have done deck work and fence work for me. They do very good work, and their customer service is very good too. I would definitely recommend them.”

Review by
09/16/2014

“Deck Right did a very exacting job. They built a deck, and they removed the spa. My next-door neighbor recommended them to me. I would rate them as A”

Review by
09/16/2014

“They were fantastic. They helped build a patio. They were on time, and they did quality work. I would 100 percent recommend them, and I’d give them an A”

Review by
09/16/2014

“I liked the quality of their work. The people who did my fence referred them to me. They did my deck, and I would rate them as an A.”

Review by
07/24/2014

“They did a new fence, a patio deck and a pergola. David, who is the lead guy that came out, was very personable, seemed very knowledgeable. He brought out another guy with him because of our unique backyard, we wanted something customized so he was able to put something together that kind of matched the backyard and I hadn't thought of a way but he was very creative at putting it together so, yes, he was very professional and I enjoyed working with him a lot. A”

Review by
07/16/2013

“I specifically liked that they followed our requirements and specifications. They did the work when they said they would do the work; they were timely. I would give them an A. I would recommend Deck Right, and I would use them again.”

Review by
07/16/2013

“I had a positive experience. They were very neat, clean, and efficient. They did a nice job overall. I’d give them an A, and I would recommend Deck Right to anyone I know.”

Review by
07/16/2013

“Deck Right did a good job, and they were conscientious. The workers answered all of my questions, were timely, and cleaned up after themselves. I would give them an A”

Review by
07/16/2013

“Deck Right is amazing. I would certainly rate them an A.”

Review by
07/11/2013

“They took out an old deck that was rotten and built a new deck for me. Their work was great. They were very precise and followed my design exactly. They used good wood, and the owner of the company came out and inspected the job. They were very friendly—good guys. I’d say they were an A.”

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