Archadeck of Chicagoland
8th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Archadeck of Chicagoland has received 4.7 out of 5 stars based on 122 customer surveys.
5
97
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15
3
6
2
3
1
1
8th year as a Best Pick Call
"We design and build outdoor living spaces for our clients that meet their needs and desires. We provide service with the highest levels of integrity and effort to make the project easy and smooth. Our goal is to bring your backyard dreams to life."

David Berryhill | President
Company Information
Services Offered
Archadeck of Chicagoland designs, constructs, and installs decks, screened porches, pergolas, gazebos, sunrooms, and paver patios. The company specializes in combination projects that include paver patios with decks or screened porches.
Warranty
Archadeck offers a company warranty covering workmanship for one year and structural fitness for five years. The National Guarantee Corporation guarantees all projects for completion and for the first two years of the warranty.
Company History
The locally owned-and-operated company was founded in 2004.
Distinctions
The company is a certified TimberTech, AZEK, Belgard, and ShadeFX contractor and has also won numerous awards for customer service and design from Archadeck's national headquarters.
Additional Information
Archadeck is a Sunspace dealer.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
395 West Northwest Highway Suite A
Palatine, IL 60067
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Archadeck of Chicagoland has received 4.7 out of 5 stars based on 122 customer surveys.
5
97
4
15
3
6
2
3
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/10/2019

No review comments provided

Review by
08/10/2019

“The crew was so nice and did an Excellent job”

Review by
08/02/2019

“Sarah, our salesperson, was outstanding.”

Review by
06/25/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

No review comments provided

Review by
06/21/2019

“Coco's attention to detail was well appreciated in creating a fabulous project.”

Review by
06/20/2019

“The business is co owned by a husband and wife. I would like to recognize the wife for her exceptional service.”

Review by
06/20/2019

“I don't remember her name, but I would like to recognize the salesperson that I initially had the appointment with for her exceptional service. She did a fantastic job in diagraming what I needed to lay it all out.”

Review by
06/20/2019

“I don't remember his name, but I would like to recognize the carpenter for his exceptional service.”

Review by
06/19/2019

“Work is great but everything else is not. They sell you on everything else but you will not get what you pay for in the end.”

Review by
06/18/2019

“Lisa Bombard”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

“Lisa Bombard and Randy”

Review by
06/17/2019

No review comments provided

Review by
06/13/2019

“Kristen Berryhill did an exceptional job capturing what we wanted and putting the design together, and helping with changes we came up with along the way. Ray Zloch was our Field Supervisor and was on top of every question, change or challenge that came up. We really appreciated his expertise and attention to the details for our job. Randy Islas was outstanding in his work on the deck. He is a dedicated professional, and we feel lucky to have him leading the work for the building of our new deck. We could tell he took great pride in his work, and wanted to make sure everything was the way it should be with high quality and making sure we were happy with the results. Juan Islas and his team that build our patio were also very impressive. His crews worked extremely well together and we could see that they were extremely expert and professional in building our patio. They had some very challenging weather, but made sure the patio was done perfectly.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Our designer Sarah V.”

Review by
06/12/2019

“Excellent work and customer service”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Lisa was very good”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“John who worked on the deck was so professional and polite. He stayed long after his helper left; he did a real nice job.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“Aimee and Dawn”

Review by
06/12/2019

“They are excellent in the sales process. Once work started and we were in a routine the communication was excellent. The work was done well and we like the results.”

Review by
06/12/2019

“We think the project turned out nice.”

Review by
10/25/2018

“I would like to recognize Sarah for her exceptional service. She was helpful in picking out the design for our handicap ramp.”

Review by
10/17/2018

“Meet and exceed they adhered to what they promise and did they job nicely. Anytime I asked them to fix something they were right on it.”

Review by
10/15/2018

“This was a very stress free project which we appreciate!”

Review by
10/09/2018

“They were extremely responsive to come and fix any of the issues that we had.”

Review by
10/08/2018

“Our planner was great, I think her name was Lisa. She was fabulous. Our carpenter Kevin was fantastic as well.”

Review by
10/08/2018

“I like their designs and that's why we initially we went with them. The photos they showed of their previous work was impressive.”

Review by
10/08/2018

“I was most satisfied because they were on time.”

Review by
10/08/2018

“The construction and materials were fine.”

Review by
10/07/2018

“Dan and Coco did an excellent job.”

Review by
10/07/2018

“Excellent design, took our idea and perfected it to full satisfaction”

Review by
10/07/2018

No review comments provided

Review by
09/30/2018

“Coco was awesome. He listened to all my concerns and offered several options to pick from. He did a great job.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“We had a problem with some cracks and they came out within two weeks and fixed it.”

Review by
09/27/2018

“quality of work, communication, friendliness, willingness to make us happy”

Review by
09/26/2018

“The project manager kept me updated throughout the project. I cannot remember her name”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

“We love our deck, but did not enjoy the process to get it done.”

Review by
09/25/2018

“Sarah and the rest of the team did a great job.”

Review by
09/25/2018

“Lisa did an excellent job incorporating our ideas (and we had a lot of idea).”

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

“Communicating their progress - I received daily emails on the work completed and remaining - I appreciated that.”

Review by
09/25/2018

No review comments provided

Review by
11/08/2017

“I guess the main thing is that they explained the whole process, what was going on; generally, kept me pretty well informed. They did a deck replacement. I'd give them an A.”

Review by
11/08/2017

“The carpenter that was on the job was phenomenal. The finished product was as good or exceeded our expectation, and we're very pleased. I would give them an A+.”

Review by
11/08/2017

“It was great. We had a very good experience with them. We would definitely recommend them and use them again. I would give the overall experience an A.”

Review by
11/08/2017

“Excellent. I just thought they were very clean, organized, and efficient and fast. They got the work done. It was good. I'd give them an A+.”

Review by
11/08/2017

“Very good communication, and they did a really good job. They had a very good crew. They were building a new deck. I'd give them an A.”

Review by
11/08/2017

“There were just a few minor glitches with them. They seem to be very fast, on time, and in and out—that's it. I'd give them an A.”

Review by
11/08/2017

“They did excellent work for me. I had no complaints, and I'd recommend them. They were good.”

Review by
11/08/2017

“They're very professional. I would give them an A.”

Review by
11/08/2017

“They did excellent work. I would recommend them.”

Review by
11/08/2017

“I think they finished the project quickly, on time, and as promised. Very clean in the work that they did. Overall, very happy. As far as feedback goes—the other thing that I would recommend is that—I mean, they write in the contract that where they do the work, there might be some spots where the grass dies and so forth, just because of the concrete and so forth. But, even though that was written and understood, I just hope that in the future with other clients, they rescind that, because it doesn't look like a complete job at that point. While I already knew that, going into it, that would be the only negative feedback I would give. They did say that they would do everything, but I think they can take it a step further, to kind of make it look like a clean job, ultimately. I'd give them an A.”

Review by
11/08/2017

“They were great to work with; I like the way they took the project from start to finish. And they actually ended up starting the project earlier than we thought they were going to, and it was done earlier, so it was a bonus for us. Everything was handled very professionally and methodically. They communicated the whole way through; I got emails and updates every day what they did on the project and what they had left to do. It was very professional; I was pleased. I would grade them an A+. I have no fault; they did a great job. I would absolutely not hesitate recommending them.”

Review by
11/08/2017

“They just followed through with everything they said they would, they did exactly what they said they would, when I first met with them. Good communication. The quality of work was good. The workers were neat and professional, on time. I can't say anything negative. I would grade them an A+.”

Review by
11/08/2017

“They built my deck. They're very professional. They're very organized. The project ended up meeting all specs, so I was very pleased that way. I would give it an A. They had to break up some cement, and they kind of left some chunks of it in the yard. I already have recommended them.”

Review by
11/08/2017

“They were very good to work with, planning and design of the project. They were very prompt and organized in the way they made sure the materials and the workers were on site in a timely manner. Their craftsmanship was good. I'd give an A.”

Review by
11/08/2017

“I thought those who did the labor were very good, very sincere about how well it looked and how well it was done. They had a lot of pride in their work, and it shows in the finished result. I'd say they're an A+. I'd recommend them again.”

Review by
11/08/2017

“They did everything when they said they would do it. They were there on time. They got there early. They got the job finished in four days, very professional, and it looks good. They get an A+++. I would most definitely recommend them.”

Review by
11/08/2017

“I really liked that the salesperson and the store manager helped me and my husband, kind of educated us on the decks, and explained everything. They were very clear and detailed; I really liked that. I'd give them an A+.”

Review by
11/08/2017

“They're very quick. They kept the site clean. The design looks wonderful. So, everything's really good. They tore down an old deck, and they built a half deck and a half patio in its place. I'd give them an A.”

Review by
11/08/2017

“I think they were just friendly. They seemed knowledgeable. I liked the fact that I got an email everyday about the status of what was going on with it. I'd give them an A+. I actually have recommended them.”

Review by
11/08/2017

“They were fantastic. I can't say enough good. They're absolutely fantastic. They put a deck on my house. I'd give them an A+—again, excellent. I would definitely recommend them.”

Review by
11/08/2017

“They did very good work. I just thought the people they hired to do the work were amazing. It was gorgeous. They were extremely, extremely skilled. We have a patio and a porch. I would give them a B+.”

Review by
11/08/2017

“Initially it was very positive, the guy who came out and worked on it was friendly. I think he could have done a better job, kind of detailed work. But then he did something else that I didn't realize until later. What the problem was, was some of the slabs in my deck were popping up, they were coming loose and he put in screws to tighten all those down which wasn't a big deal, because that's what he was there to do. But he put wood putty in all the holes, which initially was fine because I couldn't see that. As soon as it rained, there is wood putty smeared on almost every slab, and it will have to be sanded off; it doesn't wipe off. It's been a while obviously, but I was hoping it would just through weather and it's very unattractive, so I'm going to have to go back to sand and stain it. I would grade them a B-. They put me off for a while because something else was happening, but they got it done. But it could have been a little bit better. They responded well.”

Review by
11/08/2017

“I liked the time that they got it done. They put a deck in. I'd give them a B.”

Review by
11/08/2017

“The quality could've been better. I'd give them a C.”

Review by
09/16/2016

“I had a positive experience—overall, no complaints.”

Review by
09/16/2016

“They did a deck and a pergola for me. Everything went well. It looks good. They earned an A+.”

Review by
09/16/2016

“I was very happy with them.”

Review by
09/16/2016

“They were fabulous.”

Review by
09/16/2016

“The pergola is doing really good and holding up well. I'd grade it an A+.”

Review by
09/16/2016

“It  was a great experience. They were really outstanding. No complaints.”

Review by
09/16/2016

“They had built our deck. It was existing. I would give them an A rating.”

Review by
09/16/2016

“It was more than positive. I was very impressed. They're an A+ company.”

Review by
09/16/2016

“I'd rate them as an A. If anyone wants a pergola, I'd recommend them.”

Review by
09/16/2016

“They did a patio for me. We love it. I'd say they're an A+.”

Review by
09/16/2016

“They did a deck patio for me. It went well and it’s holding up. I'd grade it a solid A.”

Review by
09/16/2016

“It  was a complete tear down. Everything went well and I'm satisfied. It was A+ work.”

Review by
09/16/2016

“They build a gazebo for me. It's still holding up well. I'd give them an A grade.”

Review by
09/16/2016

“It  was a brand new deck. Everything went well. We have no complaints. I'm happy with it. Everything's A+, no complaints.”

Review by
09/16/2016

“They  did an outdoor kitchen and deck for me. I'm still impressed with what happened. I would grade it an A+. They planned out the project well, communicated with us every day, and the subcontractors were very good.”

Review by
09/16/2016

“The patio is holding up well. I would grade them an A.”

Review by
09/16/2016

“I had such a wonderful experience with them. They’re probably the most professional company I've worked with in a long time. They really were amazing from beginning to end. I have recommended them to so many people. I'd give them A+—wonderful. They kept us apprised of their schedules and what was going on. The quality of their work, I loved, and in fact, they only got the deck stained because they had said not to stain it for as long as possible to let the wood season correctly. I don't usually rave, but I would rave about them.”

Review by
09/16/2016

“They did a patio and pergola for me, everything went well, and it's still holding up. It's only been a few months, so it's holding up very well. I would say it's an A. They gave us a start date, it was delayed, but they called us and told us why it was delayed. Overall, it's an A+. We already have recommended them.”

Review by
09/16/2016

“I'm really happy with how it all worked out. They did a pergola and it's holding up well. I would say it was about a B-. I had to do a little extra work myself. Their customer service was fine. We came to a reasonable accommodation at the end. They cleaned up and I thought their expertise was OK. I had to do a few things after they left.”

Review by
09/16/2016

“It was OK. I'm going to say neutral because we never got our roof lined the way we wanted it. It’s OK, everything's fine, but our roofline wasn't exactly the way we told them we wanted it. I will say a B. They did go longer than expected, but I kind of expected it. It was pretty dirty. They needed to have probably somebody come out and power wash the whole area after they're done. I had to bring out hoses and do all that stuff, when you're cutting up that much wood, the sawdust is everywhere. It can't be an A only because of the roofline—I even handed them a picture and said, ‘make it this way.’ They didn't make it that way. My wife and I didn't realize the 3D thing that he gave us didn't really match the picture. We were going by what he said, and when we were all done, I said, ‘hey, the biggest problem now that I realize what you've done and how you designed this, you didn't design it like the picture. I'll be OK with it if you can make the gutter not have to run down the front of the thing.’ He said, ‘No problem. My gutter guys will figure it out.’ Of course, they never figured it out. So I got three beautiful pillars on the front and I paid a lot of extra money to have the nice round column like pillars in front, but one of them has a big downspout right in front of it. It was supposed to end up in the back because of the house.”

Review by
09/16/2016

“It was a good experience, but I wouldn't call it great. I would say that their workmanship was good. What wasn’t good was some of the prep and the cleanup, there was a bit left to be desired, but the workmanship itself was good. I'd give them a B+.”

Review by
09/16/2016

“Overall, the communication, we had an issue with project management, with timeliness, and a lack of sense of urgency to get things moving. I actually had to call the city to verify that they received permits and there were permits that were getting completed that were sitting there for days and weeks and I actually had to call myself. I have to tell you the product was great. No complaints on the quality of work, so far so good. There's a couple nitpicky things like they should have told us where the wiring was buried. We clipped one of the wires when we did some other work and that didn't help out. But initially, like once we signed the contract initially with them we kind of felt, we had an emotional attachment so we signed quickly and then after we signed we had some what we thought were normal questions to ask like an itemized list of like a budget and a breakdown of what we're spending out money because the cost of the project was tens of thousands of dollars. And they wouldn't provide us anything and they made us feel like we, that was a dumb question and it's something that whenever we solicit a company for services, we've always received transparency and they don't provide it. And after we signed the contract, we're already into it, so there's nothing we could have done. I'd give them a D.”

Review by
09/16/2016

“A whole lot of things made it negative. They just were, supervisor didn't come out to the jobsite regularly. They made massive mistakes. They failed to communicate the city building inspector on a variance that they should have gotten. They had to completely redo the basic frame because they had built it way too high versus at a more normal level. In other words, they had so many errors they were just horrible. There's no way I would recommend them.”

Review by
09/11/2015

“Archadeck let us know what was happening. The workers were nice to work with, and they did a nice job on our deck. When we met with them, we just liked them and what they had to offer. They were able to work with what we wanted. I would probably give them an A-, just because the rug didn't get put on as quickly as we were told it was going to, and it kind of sat for a while.”

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