Archadeck of Chicagoland
7th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Archadeck of Chicagoland has received 4.7 out of 5 stars based on 108 customer surveys.
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7th year as a Best Pick Call
"We design and build outdoor living spaces for our clients that meet their needs and desires. We provide service with the highest levels of integrity and effort to make the project easy and smooth. Our goal is to bring your backyard dreams to life."

David Berryhill | President
Company Information
Services Offered
Archadeck of Chicagoland designs, constructs, and installs decks, screened porches, pergolas, gazebos, sunrooms, and paver patios. The company specializes in combination projects that include paver patios with decks or screened porches.
Warranty
Archadeck offers a company warranty covering workmanship for one year and structural fitness for five years. The National Guarantee Corporation guarantees all projects for completion and for the first two years of the warranty.
Company History
The locally owned-and-operated company was founded in 2004.
Distinctions
The company is a certified TimberTech, AZEK, Belgard, and ShadeFX contractor and has also won numerous awards for customer service and design from Archadeck's national headquarters.
Additional Information
Archadeck is a Sunspace dealer.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
395 West Northwest Highway Suite A
Palatine, IL 60067
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Archadeck of Chicagoland has received 4.7 out of 5 stars based on 108 customer surveys.
5
88
4
13
3
4
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3
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/25/2018

“I would like to recognize Sarah for her exceptional service. She was helpful in picking out the design for our handicap ramp.”

Review by
10/17/2018

“Meet and exceed they adhered to what they promise and did they job nicely. Anytime I asked them to fix something they were right on it.”

Review by
10/15/2018

“This was a very stress free project which we appreciate!”

Review by
10/09/2018

“They were extremely responsive to come and fix any of the issues that we had.”

Review by
10/08/2018

“Our planner was great, I think her name was Lisa. She was fabulous. Our carpenter Kevin was fantastic as well.”

Review by
10/08/2018

“I like their designs and that's why we initially we went with them. The photos they showed of their previous work was impressive.”

Review by
10/08/2018

“I was most satisfied because they were on time.”

Review by
10/08/2018

“The construction and materials were fine.”

Review by
10/07/2018

“Dan and Coco did an excellent job.”

Review by
10/07/2018

“Excellent design, took our idea and perfected it to full satisfaction”

Review by
10/07/2018

No review comments provided

Review by
09/30/2018

“Coco was awesome. He listened to all my concerns and offered several options to pick from. He did a great job.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“We had a problem with some cracks and they came out within two weeks and fixed it.”

Review by
09/27/2018

“quality of work, communication, friendliness, willingness to make us happy”

Review by
09/26/2018

“The project manager kept me updated throughout the project. I cannot remember her name”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

“We love our deck, but did not enjoy the process to get it done.”

Review by
09/25/2018

“Sarah and the rest of the team did a great job.”

Review by
09/25/2018

“Lisa did an excellent job incorporating our ideas (and we had a lot of idea).”

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

“Communicating their progress - I received daily emails on the work completed and remaining - I appreciated that.”

Review by
09/25/2018

No review comments provided

Review by
11/08/2017

“I guess the main thing is that they explained the whole process, what was going on; generally, kept me pretty well informed. They did a deck replacement. I'd give them an A.”

Review by
11/08/2017

“The carpenter that was on the job was phenomenal. The finished product was as good or exceeded our expectation, and we're very pleased. I would give them an A+.”

Review by
11/08/2017

“It was great. We had a very good experience with them. We would definitely recommend them and use them again. I would give the overall experience an A.”

Review by
11/08/2017

“Excellent. I just thought they were very clean, organized, and efficient and fast. They got the work done. It was good. I'd give them an A+.”

Review by
11/08/2017

“Very good communication, and they did a really good job. They had a very good crew. They were building a new deck. I'd give them an A.”

Review by
11/08/2017

“There were just a few minor glitches with them. They seem to be very fast, on time, and in and out—that's it. I'd give them an A.”

Review by
11/08/2017

“They did excellent work for me. I had no complaints, and I'd recommend them. They were good.”

Review by
11/08/2017

“They're very professional. I would give them an A.”

Review by
11/08/2017

“They did excellent work. I would recommend them.”

Review by
11/08/2017

“I think they finished the project quickly, on time, and as promised. Very clean in the work that they did. Overall, very happy. As far as feedback goes—the other thing that I would recommend is that—I mean, they write in the contract that where they do the work, there might be some spots where the grass dies and so forth, just because of the concrete and so forth. But, even though that was written and understood, I just hope that in the future with other clients, they rescind that, because it doesn't look like a complete job at that point. While I already knew that, going into it, that would be the only negative feedback I would give. They did say that they would do everything, but I think they can take it a step further, to kind of make it look like a clean job, ultimately. I'd give them an A.”

Review by
11/08/2017

“They were great to work with; I like the way they took the project from start to finish. And they actually ended up starting the project earlier than we thought they were going to, and it was done earlier, so it was a bonus for us. Everything was handled very professionally and methodically. They communicated the whole way through; I got emails and updates every day what they did on the project and what they had left to do. It was very professional; I was pleased. I would grade them an A+. I have no fault; they did a great job. I would absolutely not hesitate recommending them.”

Review by
11/08/2017

“They just followed through with everything they said they would, they did exactly what they said they would, when I first met with them. Good communication. The quality of work was good. The workers were neat and professional, on time. I can't say anything negative. I would grade them an A+.”

Review by
11/08/2017

“They built my deck. They're very professional. They're very organized. The project ended up meeting all specs, so I was very pleased that way. I would give it an A. They had to break up some cement, and they kind of left some chunks of it in the yard. I already have recommended them.”

Review by
11/08/2017

“They were very good to work with, planning and design of the project. They were very prompt and organized in the way they made sure the materials and the workers were on site in a timely manner. Their craftsmanship was good. I'd give an A.”

Review by
11/08/2017

“I thought those who did the labor were very good, very sincere about how well it looked and how well it was done. They had a lot of pride in their work, and it shows in the finished result. I'd say they're an A+. I'd recommend them again.”

Review by
11/08/2017

“They did everything when they said they would do it. They were there on time. They got there early. They got the job finished in four days, very professional, and it looks good. They get an A+++. I would most definitely recommend them.”

Review by
11/08/2017

“I really liked that the salesperson and the store manager helped me and my husband, kind of educated us on the decks, and explained everything. They were very clear and detailed; I really liked that. I'd give them an A+.”

Review by
11/08/2017

“They're very quick. They kept the site clean. The design looks wonderful. So, everything's really good. They tore down an old deck, and they built a half deck and a half patio in its place. I'd give them an A.”

Review by
11/08/2017

“I think they were just friendly. They seemed knowledgeable. I liked the fact that I got an email everyday about the status of what was going on with it. I'd give them an A+. I actually have recommended them.”

Review by
11/08/2017

“They were fantastic. I can't say enough good. They're absolutely fantastic. They put a deck on my house. I'd give them an A+—again, excellent. I would definitely recommend them.”

Review by
11/08/2017

“They did very good work. I just thought the people they hired to do the work were amazing. It was gorgeous. They were extremely, extremely skilled. We have a patio and a porch. I would give them a B+.”

Review by
11/08/2017

“Initially it was very positive, the guy who came out and worked on it was friendly. I think he could have done a better job, kind of detailed work. But then he did something else that I didn't realize until later. What the problem was, was some of the slabs in my deck were popping up, they were coming loose and he put in screws to tighten all those down which wasn't a big deal, because that's what he was there to do. But he put wood putty in all the holes, which initially was fine because I couldn't see that. As soon as it rained, there is wood putty smeared on almost every slab, and it will have to be sanded off; it doesn't wipe off. It's been a while obviously, but I was hoping it would just through weather and it's very unattractive, so I'm going to have to go back to sand and stain it. I would grade them a B-. They put me off for a while because something else was happening, but they got it done. But it could have been a little bit better. They responded well.”

Review by
11/08/2017

“I liked the time that they got it done. They put a deck in. I'd give them a B.”

Review by
11/08/2017

“The quality could've been better. I'd give them a C.”

Review by
09/16/2016

“I had a positive experience—overall, no complaints.”

Review by
09/16/2016

“They did a deck and a pergola for me. Everything went well. It looks good. They earned an A+.”

Review by
09/16/2016

“I was very happy with them.”

Review by
09/16/2016

“They were fabulous.”

Review by
09/16/2016

“The pergola is doing really good and holding up well. I'd grade it an A+.”

Review by
09/16/2016

“It  was a great experience. They were really outstanding. No complaints.”

Review by
09/16/2016

“They had built our deck. It was existing. I would give them an A rating.”

Review by
09/16/2016

“It was more than positive. I was very impressed. They're an A+ company.”

Review by
09/16/2016

“I'd rate them as an A. If anyone wants a pergola, I'd recommend them.”

Review by
09/16/2016

“They did a patio for me. We love it. I'd say they're an A+.”

Review by
09/16/2016

“They did a deck patio for me. It went well and it’s holding up. I'd grade it a solid A.”

Review by
09/16/2016

“It  was a complete tear down. Everything went well and I'm satisfied. It was A+ work.”

Review by
09/16/2016

“They build a gazebo for me. It's still holding up well. I'd give them an A grade.”

Review by
09/16/2016

“It  was a brand new deck. Everything went well. We have no complaints. I'm happy with it. Everything's A+, no complaints.”

Review by
09/16/2016

“They  did an outdoor kitchen and deck for me. I'm still impressed with what happened. I would grade it an A+. They planned out the project well, communicated with us every day, and the subcontractors were very good.”

Review by
09/16/2016

“The patio is holding up well. I would grade them an A.”

Review by
09/16/2016

“I had such a wonderful experience with them. They’re probably the most professional company I've worked with in a long time. They really were amazing from beginning to end. I have recommended them to so many people. I'd give them A+—wonderful. They kept us apprised of their schedules and what was going on. The quality of their work, I loved, and in fact, they only got the deck stained because they had said not to stain it for as long as possible to let the wood season correctly. I don't usually rave, but I would rave about them.”

Review by
09/16/2016

“They did a patio and pergola for me, everything went well, and it's still holding up. It's only been a few months, so it's holding up very well. I would say it's an A. They gave us a start date, it was delayed, but they called us and told us why it was delayed. Overall, it's an A+. We already have recommended them.”

Review by
09/16/2016

“I'm really happy with how it all worked out. They did a pergola and it's holding up well. I would say it was about a B-. I had to do a little extra work myself. Their customer service was fine. We came to a reasonable accommodation at the end. They cleaned up and I thought their expertise was OK. I had to do a few things after they left.”

Review by
09/16/2016

“It was OK. I'm going to say neutral because we never got our roof lined the way we wanted it. It’s OK, everything's fine, but our roofline wasn't exactly the way we told them we wanted it. I will say a B. They did go longer than expected, but I kind of expected it. It was pretty dirty. They needed to have probably somebody come out and power wash the whole area after they're done. I had to bring out hoses and do all that stuff, when you're cutting up that much wood, the sawdust is everywhere. It can't be an A only because of the roofline—I even handed them a picture and said, ‘make it this way.’ They didn't make it that way. My wife and I didn't realize the 3D thing that he gave us didn't really match the picture. We were going by what he said, and when we were all done, I said, ‘hey, the biggest problem now that I realize what you've done and how you designed this, you didn't design it like the picture. I'll be OK with it if you can make the gutter not have to run down the front of the thing.’ He said, ‘No problem. My gutter guys will figure it out.’ Of course, they never figured it out. So I got three beautiful pillars on the front and I paid a lot of extra money to have the nice round column like pillars in front, but one of them has a big downspout right in front of it. It was supposed to end up in the back because of the house.”

Review by
09/16/2016

“It was a good experience, but I wouldn't call it great. I would say that their workmanship was good. What wasn’t good was some of the prep and the cleanup, there was a bit left to be desired, but the workmanship itself was good. I'd give them a B+.”

Review by
09/16/2016

“Overall, the communication, we had an issue with project management, with timeliness, and a lack of sense of urgency to get things moving. I actually had to call the city to verify that they received permits and there were permits that were getting completed that were sitting there for days and weeks and I actually had to call myself. I have to tell you the product was great. No complaints on the quality of work, so far so good. There's a couple nitpicky things like they should have told us where the wiring was buried. We clipped one of the wires when we did some other work and that didn't help out. But initially, like once we signed the contract initially with them we kind of felt, we had an emotional attachment so we signed quickly and then after we signed we had some what we thought were normal questions to ask like an itemized list of like a budget and a breakdown of what we're spending out money because the cost of the project was tens of thousands of dollars. And they wouldn't provide us anything and they made us feel like we, that was a dumb question and it's something that whenever we solicit a company for services, we've always received transparency and they don't provide it. And after we signed the contract, we're already into it, so there's nothing we could have done. I'd give them a D.”

Review by
09/16/2016

“A whole lot of things made it negative. They just were, supervisor didn't come out to the jobsite regularly. They made massive mistakes. They failed to communicate the city building inspector on a variance that they should have gotten. They had to completely redo the basic frame because they had built it way too high versus at a more normal level. In other words, they had so many errors they were just horrible. There's no way I would recommend them.”

Review by
09/11/2015

“Archadeck let us know what was happening. The workers were nice to work with, and they did a nice job on our deck. When we met with them, we just liked them and what they had to offer. They were able to work with what we wanted. I would probably give them an A-, just because the rug didn't get put on as quickly as we were told it was going to, and it kind of sat for a while.”

Review by
09/11/2015

“They designed a patio for us that met our needs and was within our budget. They came up with a couple of ideas that I hadn't thought about that were still within our budget. The men who came and did the work were very nice, neat, and clean. I was just very happy all the way around. When we checked Archadeck out, we were happy with what we found. They’re an A+ company.”

Review by
09/11/2015

“The people from Archadeck were fast, and they were very accurate on materials, pricing, and time. They handled everything, from the permit and ordering the materials to cleaning everything up for us. We literally didn't have to do anything except schedule it and pick out designs and colors—Archadeck did the rest. They were rebuilding a deck. They’re an A+ in my book.”

Review by
09/11/2015

“I used Archadeck to build the deck originally. It was reaching the five-year warranty period. It was getting uneven, and there were some funny boards. Archadeck honored its warranty. They came out, fixed it up, and levelled it off. It was $6,000 worth of work—that’s what it would have cost me—that they did. I think they're very reputable, a real A-grade company.”

Review by
09/11/2015

“I had an excellent experience with Archadeck. They showed up when they said they were going to show up, they did what they said they were going to do, they did it when they said they were going to do it, and they did it on budget. They did a great job. They were tearing down an old, rotten deck and building a larger one in its place. They deserve an A+.”

Review by
09/11/2015

“I'm very happy with the way it turned out. The guy, Dave, does great follow-up. He answered every question. I had a young lady named Wendy who was our contact person, and she was constantly in touch with us. I'm very happy with the porch—it looks fabulous. They put in a screened-in porch and a paver patio. I had a great experience—they’re A+.”

Review by
09/11/2015

“I liked the quality of the workmanship. They were putting the deck on the back of the house. I chose Archadeck because I had seen some of the work they had done on their website, and I said, ‘OK—this is good.’ Some of the other people that gave me quotes had pricing that was quite a bit different from Archadeck. I would give Archadeck an A.”

Review by
09/11/2015

“I liked that their people were very responsive. We had a lot of questions—it was a big project, and we spent a lot of money on it—and they were very responsive to our questions. They worked with us very well to tweak the design. They were very patient. It was nice that they provided us daily updates on the project about what was going to happen and when we needed to be here. It was a very good customer-service experience. We had a few issues, but Archadeck came and addressed them without any pushback or anything. I would definitely recommend them. We live in Rolling Meadows, where they're located. We started to explore companies that do this kind of work, outdoor patio and pergola work. I was talking to a friend whose neighbor had used Archadeck, and they had had a good experience. Then, we asked them for references. Somebody in our neighborhood had used them, and we spoke with them as well. Archadeck gets an A from me.”

Review by
09/11/2015

“They were wonderful. The customer service was great, and the workmanship was beautiful. I’ve got no complaints—I would recommend Archadeck to anybody. They built me a backyard deck. I found out about them from Best Pick Reports, and they get an A+ from me.”

Review by
09/11/2015

“I liked that the technicians were very professional. The person who took care of the construction of the deck was very skilled and easy to work with. They made sure everything was to our satisfaction before the job was completed. I’d give them an A+.”

Review by
09/11/2015

“They redid our deck, the big deck with the gazebo, and they did a very good job. He redid the deck in the middle of winter all by himself. He had a great work ethic, and he did a fantastic job. We're very happy with the deck. I would give them an A.”

Review by
09/11/2015

“The people from Archadeck were very efficient, and they were on time. The manager was there to oversee the work, and they did a really great job. It was quick. They built a huge deck on the back of our house. My husband's best friend recommended them to me. I would give them an A.”

Review by
09/11/2015

“They helped with expectations, and they kept us updated on the progress. They had a customer service orientation about what we needed and what we wanted. They created a design for our backyard space, demolished our old deck, and created a new deck and patio space. I call that A-grade service.”

Review by
09/11/2015

“They were very professional and did quality work. They built a deck and a pergola. I chose them for their knowledge and expertise in doing decks. They get an A+ grade from me.”

Review by
09/11/2015

“Archadeck was great in the planning stage and had great communication. It was high-quality work. They demolished a couple of decks and built a two-level screened-in porch. I would give them an A.”

Review by
09/11/2015

“They were a very proficient type of business. Everything came out exactly as we planned. The carpenter was very good, and our communication back and forth was good with them. Everything was beautiful when it was done. They did a TimberTech deck, and I would grade their work with an A+.”

Review by
09/11/2015

“They were punctual, professional, kind, and explanatory, and they did quality work. They were very good. They built a deck on our home. I think we found out about them because we got a referral from somebody. They did A-rate work.”

Review by
09/11/2015

“I liked their professionalism, their thoroughness, and the quality work. They built a deck, and I would give them an A on it.”

Review by
09/11/2015

“I thought the workmanship was excellent. I was pleased with the crew, the workers, and the workmanship. They built an elevated deck, and I would rate the job with an A.”

Review by
09/11/2015

“I would give Archadeck an A rating; I was very satisfied.”

Review by
09/11/2015

“They built a deck off the back of my house. Their customer service has been good. I would sum them up with an A-.”

Review by
09/11/2015

“I liked that Archadeck worked through the winter. They were doing deck work, and their customer service was fine.”

Review by
09/11/2015

“They did everything they said they were going to do. If there was any kind of a problem or anything like that they always handled it very nicely. All in all they did a great job. They built a back screen porch. I would give them a B.”

Review by
09/01/2014

“Their contractors were always on time and did a fantastic job. We had a deck and patio put in, and I was very happy with the entire job. Their creativity was really good. I’d definitely give them an A. It worked out really well.”

Review by
09/01/2014

“They did a paver patio. Their service when they actually came to do the deck and everything was done very well. They were very good at keeping us up to date with the progress of the project. I’d give them an A rating.”

Review by
09/01/2014

“It was a replacement, and I loved everything. They were very efficient and did a very professional job. They were affordable, and we liked the references and their professionalism. They deserve an A.”

Review by
09/01/2014

“We used Archadeck for our deck and pergola. The lead carpenter was superb, and their communication skills were excellent—superior to any other home improvement contractor we’ve ever worked with. They were really good. I’d give them an A—no doubt about it.”

Review by
09/01/2014

“They did two decks; they added onto one and refurbished another. They were on time, extremely communicative, and responsive if we had questions. They wanted to finish the job in the best amount of time possible. I would give them an A.”

Review by
09/01/2014

“Archadeck redid out existing deck. I worked with one of the owners on different options for the design of our deck, and she got it. I guess she shared that vision, and she knew what we needed. She was just easy to work with. They were pleasant, responsive, and reasonably priced. The worker they assigned was very hardworking and did a great job. We did have minor issues, but I think those are there with any job. They addressed them, and that is the key. I would say they get an A-.”

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