Outback Deck, Inc.
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Outback Deck, Inc. has received 4.6 out of 5 stars based on 57 customer surveys conducted through Our Research Partners.
5
47
4
3
3
5
2
0
1
2
4th year as a Best Pick Call
"Here at Outback Deck, we offer long-lasting and low-maintenance options for your outdoor living space. We believe if you have an outdoor space, you should want to spend time in it. Our commitment to providing the best customer experience and creating outstanding value in your new deck or porch is unmatched in the industry."

Bryan Miller | Owner
Company Information
Services Offered
Outback Deck, Inc., builds composite decks, pergolas, and louvered systems for residential and commercial customers.
Warranty
The company offers a warranty on workmanship.
Company History
Outback Deck was founded in 2010. The owners of Outback Deck have over 15 years of experience in the industry.
Distinctions
Bryan Miller is certified as a Master Deck Professional by the North American Deck and Railing Association.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. Today, the company has more than 30 employees who are trained and qualified.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
501 Hickory Ridge Trail Suite 150
Woodstock, GA 30188
Hours
Mon
8:30 am - 5:30 pm
Tue
8:30 am - 5:30 pm
Wed
8:30 am - 5:30 pm
Thu
8:30 am - 5:30 pm
Fri
8:30 am - 5:30 pm
Sat
Closed
Sun
Closed
Licenses
RLCO003706

Compiled Score:

Outback Deck, Inc. has received 4.6 out of 5 stars based on 57 customer surveys conducted through Our Research Partners.
5
47
4
3
3
5
2
0
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/30/2021

No review comments provided

Review by
09/06/2021

No review comments provided

Review by
09/01/2021

No review comments provided

Review by
08/23/2021

“Outstanding staff and workmanship.”

Review by
07/27/2021

“They were very timely and professional.”

Review by
07/27/2021

No review comments provided

Review by
07/12/2021

“We found the work was done well, and in a very timely manner.”

Review by
06/18/2021

“Don’t use high pressure sales tactics on customers who have highly skilled professional jobs. Don’t wait until a few days before the job starts to tell customer what you are not doing. Variations from architectural drawings should be discussed with client before performing work.”

Review by
06/17/2021

“They were always there when they said they would be and were right on time. Every person I dealt with was professional and did what they said they'd do. Everyone was polite, and I am happy with the job that was done.”

Review by
06/14/2021

No review comments provided

Review by
06/04/2021

“We absolutely love Outback Deck!”

Review by
05/14/2021

No review comments provided

Review by
05/11/2021

No review comments provided

Review by
04/27/2021

No review comments provided

Review by
04/16/2021

No review comments provided

Review by
04/16/2021

No review comments provided

Review by
03/30/2021

“I have already recommended them to friends!”

Review by
03/22/2021

“I really enjoyed working with Outback Deck! From the sales guy Bill P. to the PM Jvarn and the great crew they had working hard on my beautiful deck. The craftsmanship is fantastic and was done quickly, exceeded code requirements and communicated with me along the whole process.”

Review by
03/13/2021

No review comments provided

Review by
03/08/2021

“Very pleased with the performance of the Outback team on our deck replacement project. From the initial sales meeting with Adam, the design reviews, resolving permitting issues, to the demo and construction of the new deck, all the people were professional and willing to handle any issues. Nicole in the office kept us informed of progress, Jvarn the project manager was here each day, and the 3 men doing the demo and build. We thought the crew on site were a fine tuned machine!”

Review by
03/06/2021

“Minus a few little setbacks in the supply chain, it went perfectly. I have already recommended them to my coworker Mike.”

Review by
03/04/2021

“They got the job done in a timely basis as outlined by the project manager Zach Katz.”

Review by
02/26/2021

“The laying of the timber deck was wonderful. The construction and finishing was not good.”

Review by
02/23/2021

No review comments provided

Review by
02/15/2021

“They were amazing.”

Review by
02/11/2021

No review comments provided

Review by
02/09/2021

No review comments provided

Review by
02/06/2021

No review comments provided

Review by
02/04/2021

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/01/2020

No review comments provided

Review by
10/30/2020

No review comments provided

Review by
10/30/2020

“really good job”

Review by
10/16/2020

“This Company has exceptionally high: customer satisfaction focused employees, work standards, quality products, and communication/feedback. The Company's employees are knowledgeable, and, delivered an attractive, high quality end product (multi-level deck) that exceeded our expectations. We would rate this Company higher than 5 stars if we could do so.”

Review by
08/31/2020

No review comments provided

Review by
07/27/2020

“Outback Deck were very responsive, communicated constantly and did what they said they were going to do. You can't ask for more than that!”

Review by
07/22/2020

No review comments provided

Review by
07/22/2020

No review comments provided

Review by
07/10/2020

No review comments provided

Review by
06/16/2020

“Overall, they did a marvelous job. They corrected small things that needed correction. I am extremely pleased I chose Outback Deck.”

Review by
06/10/2020

“Very professional, responsive, communicative, and top-quality.”

Review by
06/10/2020

No review comments provided

Review by
06/06/2020

No review comments provided

Review by
06/05/2020

No review comments provided

Review by
06/04/2020

No review comments provided

Review by
06/04/2020

No review comments provided

Review by
05/05/2020

No review comments provided

Review by
04/17/2020

“The initial process of getting the quote and work order put together was a wonderful process. However, once the project started, it was apparent that the company was not prepared to handle the project they quoted us for. They were unable to accurately determine what processes were going to be needed before starting the job, causing us to have to go back and forth with the owners of the company to finish the job due to added expense, which was unnecessary.”

Review by
04/14/2020

No review comments provided

Review by
04/13/2020

“We will likely share Outback's information/name with friends who inquire but will have to be honest with them about the issues with communication that we have had along the way.”

Review by
04/02/2020

“This company has their production down to a science from sales to finish of the project. I've worked in construction for over 40 years and this is the kind of company that you want working on your project.”

Review by
03/31/2020

No review comments provided

Review by
03/30/2020

No review comments provided

Review by
03/27/2020

No review comments provided

Review by
03/26/2020

“I had high expectations for this project based on the work I saw on their website and my initial meetings with my solutions specialist. The project had numerous hurdles because of the amount of rain we received during the time. As a result, I feel the project was rushed and quality of craftsmanship suffered. I am particularly unhappy with how the screens turned out. They do not fit properly and as a result have gotten bent in corners and jammed in so some parts stick out more than others in places. Hopefully these issues and some others will be fix in warranty. No one walked around with me to do a final inspection prior to closing out the final payment and going to warranty. I'm partly to blame for this as I wanted the final payment to go on the financing they helped setup but due to the project taking longer the purchase date deadline had ended before the work was done. The PM was somewhat communicative during the process. A lot of the times he would tell me what work was going to be done that day after the crew had already done most of it. There was also a change I wanted done and was willing to pay more before the project started and materials were ever delivered I was told to wait until later to discuss it and now that seems it will never get done. All in all I doubt my project will be one they will post as an example on their website.”

Review by
03/21/2020

No review comments provided

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