Exterior Design & Decks
7th year as a Best Pick
certified company
A
rated
Based on 157 reviews
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7th year as a Best Pick Call
"We design and build distinctive outdoor living places, and according to our customers, we provided the finest home improvement experience they've had. We believe that communication before, during, and after construction is essential to customer satisfaction and peace of mind. We deliver what we sell."

Richard Thomas | President
Company Information
Services Offered
Exterior Design & Decks builds outdoor living areas, including custom decks, screened porches, three- and four-season rooms, pergolas, fireplaces, and front porches.
Minimum Job
All jobs require a $7,000 minimum.
Warranty
Exterior Design & Decks offers a five-year warranty on all workmanship.
Company History
The company is a first-generation family business owned by Richard Thomas and his son-in-law Valiant Nielsen. Exterior Design & Decks has been serving the metro-Atlanta area since 2003. Richard and Valiant are involved in all projects.
Employee Information
Most employees have worked with Exterior Design & Decks for an average of eight years.
Additional Information
The company specializes in working with a wide variety of materials and design options for both decks and screened porches.
Licenses
RBCO003792
Areas Served
North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta
A selection of 157 homeowner reviews:
“They did a great job for us. The quality of their workmanship was really tremendous. I was very pleased with the whole thing. The two young men that did the job were fantastic. It's a deck that we're very proud of, and it was first-class work. I'd grade the experience as an A. I have recommended them.”
“They were excellent. They deliver what they promise. I'd give them an A. I couldn't recommend them more. They were great. They worked long hours to finish the job on time. Everybody—from the people that installed the deck to the guys that came from management—was professional.”
“They did excellent work. They were here when they were supposed to be and got done when they were supposed to. It was excellent work all the way around. I'd absolutely give them an A+. Our deck is a sight to behold, and it's built like a tank.”
“They built resurfaced the deck. Their crew was amazing and very knowledgeable. I'd give them an A.”
“I liked the promptness. They showed up every day according to the schedule. I liked their quality of work, especially when I sat down with Rich and went over the estimate proposal. Everything was done according to spec. The main thing was the quality; it was a good job. They built a new deck. Overall, the experience would be an A. They cleaned up well after the job. Their staff was more than hospitable. They even followed up a couple of minor tweaks here and there, they came out promptly even after the job was done. I've already recommended them to a couple of people and I'm used as a reference as well. I would highly recommend them.”
“They were great with communication and did everything in a timely fashion. In the end, we were happy. We had a deck built. A+ for them. Everything was great. I think we already have recommended them.”
“I'm very pleased. In fact, I'm sitting on my sitting new spring porch, enjoying it right now. They did good work. I'm very pleased with the quality of the work. I couldn't ask for better. I don't have any negative comments. I'll give them a 100 plus rating on that, absolutely. I would say an A+ for the overall experience, absolutely. I have no problems. The guy that worked on it, Oliver, did great work.”
“They said what it would cost, kept within the budget, started on time, and they ended on time. They did good work. They did a screen porch. I'd give them an A+ for the overall experience.”
“They're very easy to work with. They rebuilt two decks and a spring room. I'd give my overall experience an A.”
“My work's not quite done yet. They still have to come back and put on a door. We still have to settle up, but so far, it's been really positive. They stuck to their timeline, they clean up after themselves, and they proactively communicated if there were changes they needed to do to the plan. They rebuilt a portion of our desk for us that had some wood rot. They deserve an A.”
“Everything was great. They did a deck for me. It was quick, it wasn't painful, and it looks nice. I'd give them an A. I already have recommend them.”
“They redid our deck. It was a deck renovation and they did a great job. They were really professional and you could tell that they knew what they were doing. I'd recommend them.”
“They got back to me quickly and did everything I asked them to do. I had no problems with them. They built a deck.”
“It was a very positive experience. They were on time, very informative, and they laid everything out for me. When the job was completed, it was exactly what they said they were going to do. They did a deck for us. They get an A grade from me.”
“They built a covered porch for us. They were very nice, very flexible, and very easy to work with. I'd give them an A.”
“They were prompt. When they said they were going to be here, they were going to be here. When they said they were going to get us the price estimate, they got it to us on or before when they said. Their work was good. They cleaned up after themselves, the work was great, and I had no problems with it. They did some deck work. They get an A from me. I already have recommended them.”
“They completed the work in time, and the contractors were very friendly. They tore down the old deck and put on a new one. I think it took about a week or longer. That was how long they told me it would take. I would rate them as an A.”
“The people from Exterior Design & Decks were responsive and on time. They put on a new deck. I think it took about a week. The cleanup was good. I chose them because some friends had used them. I'd give them an A.”
“I've had a very good experience with Exterior Design & Decks. Their people are timely, they stay on budget, and everything about them was good. He took down an old deck and put a new one up. It took maybe about five days. The cleanup was very good, too. It's an A grade from me.”
“I liked that they worked with the specific needs that we had. We needed everything to be wheelchair accessible, so they stamped the floor at the door that was supposed to be a little lower, and they lifted it up and made a slant at the last minute. They moved the outside door, and they did things for us that weren't in the original agreement. They really earned their A.”
“They built a screened-in deck. Technically it's a deck, but it's screened in. The overall craftsmanship is still pretty solid. I selected this company because of recommendations. I'd say an A suits them best.”
“Exterior Design & Decks did very good work and had good ideas. There was an old deck, and it was not up to code. He explained what the code was now and what I needed to do. The deck looks awesome, and the guy who was in charge of building it was very nice and worked very well. They deserve an A grade.”
“They did a great job. They were very, very good and very professional, and they did excellent work. They put our deck on for us, and then they restained and painted it. They get an A.”
“Exterior Design & Decks did a deck and a walk-out, daylight basement under the deck, and they did a nice job. They were very timely and very customer service oriented, and they did things well with good craftsmanship. They did A-level work.”
“Exterior Design & Decks was wonderful. The work went well, they were very quick, and it looks great. I'd give them an A.”
“They did my deck, and they did an excellent job. They came back for any problems I had in a timely manner, and I didn't have any complaints. I think I found them in the Best Pick Reports book. They get an A+ rating.”
“Exterior Design & Decks extended our deck. I would grade them as an A.”
“They redid my deck and the steps to the deck. I'd say they were an A because I haven't had to call them back for anything else.”
“Exterior Design & Decks replaced the deck and did some painting on our trim. We're really pleased about that. I would grade them as an A.”
“Exterior Design & Decks replaced our deck and the stairs leading to it. The customer service was terrific. They get an A.”
“Everything went OK. It was definitely a positive experience overall. They did it really quickly—very professional—and on the work, they paid a lot of attention to detail. They did a deck and a pergola, and I haven't had to call them back about anything since the work was complete. They get an A+.”
“Exterior Design & Decks did some work for me within the last several months. They were on time, professional, paid attention to detail, and certainly did good quality work. They replaced my deck and put on a new pergola. I would say they rate an A.”
“Exterior Design & Decks built a deck for us, and it was excellent. They did a terrific job. The county inspector looked at the deck and said, 'I wouldn't mind having this at my house.' I'd give them an A+.”
“They built a deck on our house. The quality of the work was good, and the owner was very receptive and responsive—A+.”
“We had an open deck on the back of our house, and Exterior Design & Decks extended the deck and built stairs down to the backyard. They were really good at helping us select materials and making sure we made good decisions. I'd absolutely give them an A.”
“They did some deck refinishing things—carpentry, electric, and some stonework. There were a few issues, but they handled them well before it was an issue to me. I'd give them an A without a question, and I told them I'd review them any time.”
“They were very easy to work with. They showed up, and we liked the workers—they were friendly. Once or twice, they left a little bit, but we reminded them because we knew rain was coming. Overall, they did a great job. We chose them because we knew a couple of people who'd their decks done. They should get an A.”
“Exterior Design & Decks was very good. I was happy with their work and their service. I probably got them out of the Home Reports. They put up the framing for a deck; it's about 32 by 25 feet. They finished in a reasonable amount of time. I am very detailed oriented, and they put up with me, which was good. I do a lot of research and ask a whole lot of questions; I guess, since I'm paying for it, I've got to. They put up with that, and it worked out fine. They did good work. Basically, it's two guys who did this. They do it all day, every day, so they get pretty good at it. I researched the company, and they have a good record. I've visited other decks they've built, and the other homeowners were satisfied with the work. I think they're a good company. They cleaned up after themselves when they were done. I think they've earned an A.”
“We did our deck—we literally took everything down and put it back up. Then, we did some stairs going down the other side of our house. They were efficient and arrived on time. I would give them an A- because I had questions about the wood, but he answered them.”
“They did a good job. I had a very positive experience all the way through. I chose them because of the sales rep. They put a deck in, and I liked the quality. I've called them back multiples to upgrade the stuff they did for us the last time they were out. I would give them an A.”
“I like the quality of the work they did. They built a deck for me. I have had to call them back since the work was complete, but they were responsive. Everything worked in the end. They get an A- from me.”
“Exterior Design & Decks built a deck for us. The project went well. We were, overall, happy with it. There was some issue with part of it, but they fixed it, so it wasn't a problem. I would say the communication was good. It was speedy, and I was impressed with the communication overall; I emailed back and forth with them a lot, and I always got a quick response. Good, quality work—I've gotten a lot of compliments on the deck so far. They would get an A.”

I liked the quality of work, their ideas, and their design. One of our friends said that, out of all the decks she'd ever seen, this was the nicest. It's very well done. I'd give Exterior Design an A+.

They were very good at listening and giving advice on how to make it functional. They built two decks, both of which were very well constructed and done on time. We're very satisfied and still enjoy the decks on a daily basis. They're an A.

We had the deck built by Exterior Design & Decks. We have two parts of our deck that are curved. I wanted a unique design. I was impressed—we were definitely happy with the end result, and the deck's going to be there a long time. It's very sturdy and good-looking. Exterior is an A+.

I love their work. The deck is my favorite place in the world. A+.

Exterior Design replaced the deck boards and rebuilt the deck, and I was very pleased with the work. They delivered what they promised, and I was very impressed with the crew that did the work.

I got a huge deck installed on the back of the house, and the company did an outstanding job—the name is Exterior Design & Decks. They completely stripped down and pressure washed the back steps, and then they re-stained and resealed it. I'd recommend that company.

They did a very nice job. It was to remove an old deck, leave the existing pad, and redesign it to function with the existing pad. Thomas is the one who came out and made up the design, and he was excellent. He listened to everything I needed to change about the deck and how I needed to keep it within a certain cost range, and he came up with a design that was the most functional.

Exterior Design replaced some boards on a deck, and they stained it. They did a fine job.

Exterior Design & Decks is fantastic. They've done work for my neighborhood association, and they're also doing work for me. We're in the midst of having them complete a separate project at my home. I'm the president of the neighborhood association, so they also did work for the neighborhood. They built a freestanding pavilion and a large stairwell through a significant, challenging hill. They had to build the stairway through the side of the hill.

Exterior Design did a custom-made deck for us, and they did an excellent job. They were as advertised—they did what they said they would do. And they cleaned up well and left no mess. They deserve a recommendation. There were no problems.

The project went very well. They did a very large, multi-level deck for us. I think it was one of the larger decks that they've done, and they've done some fairly large decks. Part of it is actually reinforced with steel beams to hold a hot tub. I got quotes from three different people, and the reason I went with them was that I saw that they had previously done some larger and more elaborate decks, which is what I was looking for. Seeing the previous work of the others, they had done just more typical or common residential decks. I didn't want to choose somebody whose first time doing something really elaborate was going to be for me. Exterior's quote was not the lowest, but I felt like it was worth it for the quality, and in the end, I felt like I got that.

I used a contractor from Home Reports for decks—Exterior Design & Decks. They were awesome. They did my railings in the front, and they did screening for my two porches in the back. They were good. I noticed something wrong, so I called them up, and they fixed it. As a matter of fact, they fixed something the painters might have done—they might've nicked my railing. But they came back and fixed that.

I'd recommend Exterior Design & Decks. They did a great job, and I let them know that. They demolished a deck that deteriorated, and they built it to current code from the ground up. We're really happy with it.

They built a split-level deck, and they did an excellent job. They didn't leave a mess, they cleaned up after themselves, and they did what we asked them to do. I'd have no qualms or issues recommending these people, because they did a fantastic job. My neighbors have seen it, and they're like, 'Damn.'

They built my deck and screened in my porch, and they did a good job. Everything was fine; it went really well. The supervisor came out to start the job, and then there were a couple of guys that did the work. They were kind of hard to communicate with, but they did a good job. I was happy with the work and happy with the job, so I'm satisfied.

What they built, structurally, is superb. They did a sensational job. I can’t tell you enough. I have done many projects before, and I’ve never had one go so well as it did with them. On a scale of one to ten, I give a twenty to Rich Thomas and his company. They were fantastic.

They’re phenomenal. They built the deck, and then a year went by, and I had to get it stained and sealed. I hired somebody else, and he totally screwed it up—just destroyed it. It was awful. So, I called them back, and they brought their people out and fixed the whole thing. They were fantastic. I have nothing but positive things to say about them.

They worked out perfect. They were excellent. They replaced an existing deck but also changed it a bit. They were just very easy to work with. We’ve already recommended them to four other friends.

They completed my deck. I found them to be very professional and reliable, and the work they did was totally amazing. It’s something that I would go back to them for. The work was incredible. It was exactly what I wanted—maybe even more.

They did a terrific job. We’re really, really pleased with our deck. It’s really sturdy, and they did really good work on it.

They replaced all the boards on my deck, because they were all warping. They also redid my stairs, and they put a backing on each step, too. Everything was good. We were really happy. Everything was just done thoroughly and professionally, and I didn’t have any issues.

We were pleased. The deck looks great. Everybody has complimented us on it. Everything they did was done very well. They were excellent. I’d give them a top rating, an A.

Rich is a true craftsman, and he actually gave us a design that day. He’s a father, and he knew what was practical for a family. He was extremely professional and quick. I like that kind of craftsman, one who stands behind his work. 

They converted our deck to a covered porch with a fireplace and then screened it in. They did a fantastic job on every level. They planned it out and designed it for us. And they had dedicated a team to it, so we didn’t have any issues with contractors coming in and out. They had their own crew, and they came and did all the work, so it went very smoothly.

They were excellent. They did a special kind of deck, in that we did a porcelain tile surface instead of wood. I’d highly recommend them. They were on time and did an outstanding job.

We had a small deck rebuilt on the side of our house, and we were very happy and thrilled with them. They used high-quality materials, and they did some kind of iron work, which is very tasteful and attractive. And they did it on time. They did it on budget, they cleaned up afterwards, and it was a great product. I'll probably call them when it's time to do my large deck.

They were very good—their workmanship, their communication, their receptiveness of listening to the homeowner, and the whole experience, basically. They redid my whole deck, other than the porch and foundation. They rebound and rescreened my screened-in porch.

They did some deck work for me. They did a good job. Everything was good about their work. They just build a deck, and they built it the way I wanted.

I thought it was really good. The deck looks great, and he was pretty quick about it, even though some adverse weather hit. But he showed up quickly and came out and did a nice job.

They did a good job. They were very efficient. We had a really tight time schedule. They were pretty good, and they did a very good job cleaning it up. They tore down an existing deck, and they extended it twice the size and built some special custom steps.

They replaced our deck. They did a good job. We're reasonably happy.

I remember them doing work for me, and they did a great job. I was very happy with the work they did. They just replaced the top of my deck. They offered a particular design that I liked. So, they gave me some good options.

Overall, they have done very well. My deck was already existing, so what they did was to kind of upgrade it. They took off the existing rails and put on different rails for me.

We used Exterior Design & Decks; they did the deck. Everything turned out good with that. I've recommended them to friends, and they've already done work for friends. You can't normally get contractors to come out when they say they're going to, to do what they're going to do, to have the crew come out and keep the area clean—they do it all.

We had our deck redone, and we used Exterior Design & Decks. And they were great. They designed one and installed one. He was very patient with me, as far as letting me play with the design the way I wanted it, and they gave me just what I wanted. It was very good.

They did a good job. We liked the work they did, and it's lasted real good. They installed a new deck.

The fellow that built the deck did a great job and exceeded my expectations. Everything they did was good, and it was good to deal with the work. They went above and beyond on almost everything. We got told them what we wanted, and they took it from there and ran with it, to be honest.

I think we've been very satisfied with it, and Rich had good follow-up, and so we've been very satisfied. I would recommend them. They just re-did our back deck. It's looking great, been holding up really well.

Oh, they did a great job. It looks fantastic, exactly what we wanted. When they came out and did the estimate, they came in under what we thought they would. They did exactly what my wife was asking them to do. They did it in a very timely manner. They actually finished before they said they would, and every time we had a couple of changes to make or we changed our minds a couple of times on a couple of things, they fixed it right away.

They did a shed roof for us, and we'd never had one before. They did a nice job of designing it, and they did a wonderful job of building it. We were very happy with it. The personnel were excellent, and we're very happy with what they did. It's been a couple of years now, but they were outstanding.

They were just very good. They designed and put in our back deck, and we were very pleased with them. It was a while ago. They did a great job.

They did a great job, I can tell you that.

They were recommended to us, and they've done a fantastic job. The deck is great. We've also referred them to our neighbors behind us, who have also used them as well. Their service was great. They built the deck, and their follow-up was great. The day that they finished our deck it was raining, and they needed to come back and re-sand it. And happy day, they came back and finished it when we called them and said, 'It's stopped raining.' They've been great. I think I'd recommend them.

It's a nice deck job. The deck's still standing, and it looks good. I liked them, and I'd hire them again.

I think they did a great job. I had a deck there that was a feeder, and they replaced it with Trex. They had to do it creatively, because I had lattice work underneath and I had a door. I also had a feeder part of the deck that was covered. They made me a door as well, so they were very creative and the gentleman did exactly what he said he was going to do in the time frame that he said he was going to do it. It took him a few days, but his guys were great. They did a really nice job. They came in, took the old material out, and salvaged what they could. They lifted up the support beams to make sure everything was okay for the existing framework. They laid it down, did the steps, did the railing. It's actually much better than what I had there. They were referred to me from my dental hygienist. I always feel the best referrals are word-of-mouth. It's nice to advertise, but word of mouth. He called after the job was done, the supervisor came out. A week or two later he called back to see how everything was going. They did follow up on it. I had a little bit of an issue with the door on the frame, and they came back and it was not a problem to firm it up a little bit.

They were phenomenal—they met and exceeded our expectations—and the deck looks fantastic. They're reliable. They showed up on time for the deck. They got it done in a timely fashion. I would highly recommend them. They're very, very nice to work with.

I can't say anything bad about them. I thought they did an excellent job. They were right on estimate, and the quality of the work was superior. They listen very well for any changes along the way. So I have only good things to say about them.

They did a great job. We actually recommended them to another household in the neighborhood. It was a referral from one of our friend's mother-in-law. She had some work done by them, so we went and saw what they did and liked it, so that's how we got their number.

We had a composite deck installed. Basically, we replaced our wood deck with a full composite deck and, in general, I was very pleased with their work. Deck building is a trade that I think it's difficult just to get people to call you back, to be quite honest about it. They were one of the few that followed through and did the job to my standards and did it on time. So I would recommend them.

They did a great job. We love it. They built a fabulous deck for us. They're just awesome, and his team was awesome. I would feel real comfortable recommending them—in fact, I have recommended them to a couple other people. They looked at our deck, and I don't know if they ended up using Rich and his company or not, but I would recommend them.

So far we're satisfied. It's a wooden deck so it's only about a month old, so I guess the wood contracts in the weather, we'll see how it stands up. But so far, we're happy with it. They were replacing an existing deck. The, I forget the guy's name that came to our house, but he brought a portfolio with him and we were very impressed with the other decks that he had built.

The work was good, and we didn't have any problems at all. But I wasn't here very much during the construction.

They built a deck for me. I guess it was Exterior Decking. The deck is fabulous, and we absolutely love it. The work was very good. It was quick, and they just did it exactly when they said they were going to complete the work.

They did it this summer and just finished up a few weeks ago. They replaced my existing deck with a larger, better deck, and also added a screened-in porch onto part of it. I was very happy with the overall experience, I thought the workmanship was excellent, and I was very happy with the quality of the materials they used. I feel like it was done in an appropriate amount of time.

They're really good. They are professional and knowledgeable. They kept the place clean. They did everything they promised they would do and pretty much exceeded our expectations. I would recommend them. We obtained three bids altogether, we always do, especially for a job of any size. And we went with them. I wouldn't have a problem recommending them—they're good guys.

They did a great job. It looked really nice. They used that new type of wood so you don't get splinters, and it really has held up well.

We are very satisfied. It was very easy to work with them—perfect. We were really, really happy with them. We made the design together, and it's really perfect. We are still very happy with it, and we will again use them again.

I thought they did an excellent job. I've had no issues with it. It's really good, and I'm very happy with it. They basically extended the deck and the roofline by about four feet from the pre-existing deck. They knocked it out in probably like a day or two at least. It wasn't a big job. They were very efficient, and they clean up after themselves. They did a good job.