BQ Basement Systems & Concrete Repair, Inc.
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

BQ Basement Systems & Concrete Repair, Inc. has received 4.2 out of 5 stars based on 48 customer surveys conducted through GuildQuality.
5
27
4
10
3
8
2
0
1
3
1st year as a Best Pick Call

Company Message Regarding COVID-19

We are adhering to the CDC requirements and are using gloves, masks, disinfectant spray, and wipes in every truck and every office.
"Basement Systems & Concrete Repair has been stabilizing and lifting sinking foundations for over 24 years. We perform thorough assessments before providing engineered solutions that come with lifetime transferable warranties. BQ's concrete repair division includes the resources of structural and geotechnical engineers."

Brian Quinn | Owner
Company Information
Services Offered
BQ Basement Systems & Concrete Repair, Inc., specializes in raising and leveling sinking and settled concrete slabs, including sidewalks, patios, steps, driveways, and concrete floors. BQ also repairs and stabilizes structural problems and provides wet basement and crawl space repair services.
Warranty
The company offers written lifetime transferable warranties.
Company History
Brian Quinn established BQ in 1997 and continues to manage the company.
Distinctions
BQ is an authorized Basement Systems and Supportworks dealer and won the 2019 Business of the Year award from the EMCCC.
Employee Information
Employees wear uniforms, drive marked vehicles, and must pass background checks and drug testing. The company states that employees are trained and properly equipped.
Areas Served
Allentown, Beverly, Bordentown, Burlington, Chesterfield, Columbus, Florence, Hainesport, Hightstown, Hopewell, Jobstown, Juliustown, Lawrence Township, Lumberton, Maple Shade, Marlton, Medford, Moorestown, Mount Holly, Mount Laurel, Palmyra, Pennington, Princeton, Princeton Junction, Rancocas, Riverside, Riverton, Roebling, Trenton, Vincentown, Willingboro, Windsor, Audubon, Barrington, Bellmawr, Berlin, Blackwood, Camden, Cherry Hill, Clarksboro, Clementon, Collingswood, Gibbsboro, Gibbstown, Glassboro, Glendora, Gloucester City, Haddon Heights, Haddonfield, Lawnside, Magnolia, Mantua, Merchantville, Mickleton, Mount Ephraim, Mount Royal, Mullica Hill, National Park, Oaklyn, Paulsboro, Pennsauken, Pitman, Richwood, Runnemede, Sewell, Sicklerville, Somerdale, Stratford, Swedesboro, Thorofare, Voorhees, Wenonah, West Berlin, Westville, Woodbury, Woodbury Heights
Address
525 Bethlehem Pike
Erdenheim, PA 19038
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
Closed
Sun
Closed
Licenses
13VH04264100

Compiled Score:

BQ Basement Systems & Concrete Repair, Inc. has received 4.2 out of 5 stars based on 48 customer surveys conducted through GuildQuality.
5
27
4
10
3
8
2
0
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/01/2019

No review comments provided

Review by
01/26/2019

“Dennis was amazing on the business end and understood my finances. He made sure I had what I needed and no more. He also gave me an extended two week grace period due to my disability check deposits.”

Review by
01/26/2019

“Excellent responsiveness, care and overall quality.”

Review by
01/26/2019

No review comments provided

Review by
01/14/2019

“I would like to recognize William Holden and everyone else that came out to do the work. They did an amazing job and I am super happy with it.”

Review by
01/14/2019

No review comments provided

Review by
01/12/2019

“They met all of my expectations.”

Review by
01/12/2019

“I was satisfied with the way that they completed the job in a timely manner.”

Review by
01/12/2019

“They honored their warranty.”

Review by
01/10/2019

“B.Q. Basement Systems Inc. exceeded my expectations with being professional and easy to deal with.”

Review by
01/09/2019

“The whole job exceeded my expectations. There was virtually no mess when they were done.”

Review by
01/09/2019

“They did what they said and I expected what I got.”

Review by
01/09/2019

“Originally I thought they did great work and guaranteed their sidewalk and promised it would not sink but it is now beginning to sink.”

Review by
01/07/2019

“Making sure the job was finished well.”

Review by
01/04/2019

“Both crew leaders and crews were great for the sump pump install and wall reinforcement and concrete lifting. Tom, I hope I remembered his name correctly, was the crew leader for the concrete lifting and when things didn't quite go according to plan he kept at it and got things as good as possible instead of just giving up.”

Review by
01/04/2019

No review comments provided

Review by
01/03/2019

“service was so long ago I don't recall any names but the estimator who originally surveyed the work I needed done was very professional and the job foreman was also very accommodating and professional.”

Review by
01/02/2019

“The timeliness and work quality met and exceeded my expectations.”

Review by
01/02/2019

No review comments provided

Review by
12/27/2018

No review comments provided

Review by
12/27/2018

No review comments provided

Review by
12/22/2018

No review comments provided

Review by
12/22/2018

No review comments provided

Review by
12/21/2018

No review comments provided

Review by
12/21/2018

“The estimator was a nice guy.”

Review by
12/14/2018

“left me with far worse unlevel and broken concrete and flagstone”

Review by
12/12/2018

“Danny was very nice, communicative, and professional.”

Review by
12/12/2018

No review comments provided

Review by
12/11/2018

“They were quick, efficient, and cleaned up after themselves.”

Review by
12/11/2018

“Price-wise, they are expensive. I'd tell a friend to go shopping. We spent quite a bit at Hickory Ridge. I could give a friend their number, but they'd have to be on top of what was being done.”

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

“The product lifted the cement steps in a way that solved my problem.”

Review by
12/10/2018

No review comments provided

Review by
12/08/2018

No review comments provided

Review by
12/03/2018

“They did what they said they were going to do and they did it quickly and effectively.”

Review by
12/03/2018

“They met or exceeded my expectations by seeing certain problems before I did.”

Review by
12/03/2018

“When they left a plug fell out and left a divot there. This was a small job and I am sure if I called them they would come back. I just did not bother to call them.”

Review by
12/03/2018

“B.Q. Basement Systems Inc. met my expectations for everything. I wasn't sure what to expect because I didn't know how to do the job and they came up with a solution that seems to be working fine.”

Review by
12/03/2018

“Everybody on the job was great. The work was great as well.”

Review by
12/03/2018

No review comments provided

Review by
12/03/2018

“Getting the job done with their speed exceeded my expectations.”

Review by
12/03/2018

No review comments provided

Review by
12/01/2018

“I would like to recognize all of the people that I met who came to my home for their exceptional service, they were all excellent.”

Review by
12/01/2018

“I would like to recognize the project manager for his exceptional service.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“Don't bother. This company and their workmanship is a joke.”

Review by
03/13/2018

“They put the chemical in to lift up my concrete patio. Overall, my experience was good. They were slightly expensive, but they did the job well. It was just the concrete leveling. I saw water going toward the foundation and I thought that wasn't a good idea. So, I wanted to fix that early. I think it was good. It was an A. The only issue was the technician who came to do the job, he had trouble with his equipment so it took almost twice as long as what we had initially anticipated of how long it was going to take. It was obviously his headache. He fixed the equipment. Something was wrong with the nozzles that were pumping the chemicals inside the hole, but overall that was not an inconvenience for us. They were slightly pricier than others. I wanted to it done so quickly that I didn't shop around. There aren't very many companies that actually do that kind of work. They did the job nicely. It was nicely done. The only thing is they were slightly expensive.”

Review by
03/13/2018

“They did what they were supposed to do. Nothing has gone wrong since. Our backyard is just a giant concrete slab and the previous homeowners neglected to tell us that there was a gaping hole beneath it that they had just patched up. So, they built it from the inside somehow so that it didn't ruin the rest of it and then did a cover so that it looked all even. I would give them an A overall. They came two hours late.”

Review by
03/13/2018

“They were just very responsive to my concerns, both about the quality of the job and they were negotiable about the price. They did two different major jobs. They re-supported part of my foundation wall and then they leveled the coping around my pool. I would give them an A-. I was very happy with them.”

Review by
03/13/2018

“They did good work and it was fairly quick. They added poles to lift the back of my house up. They did foundation repair. I would give the overall experience an A+. I haven't had any problems with it since I got it done. I would definitely recommend them.”

Review by
03/13/2018

“They were fine. I had a god experience with them. The job was done well. They were professional and efficient. I had a cracked concrete slab that they lifted and leveled for me. I would give them an A overall. I would definitely recommend them.”

Review by
03/13/2018

“I thought they did a quality job. They did some leveling of some sidewalk for me. The whole process was a couple of weeks, but it took them about an hour to do it, hour and a half. I would give them an A. I have already recommended them.”

Review by
03/13/2018

“They fixed our stoop and they did it well. This was a job on the outside of the house. They leveled my walkway. I would give them an A. They were good. I have already recommended them.”

Review by
03/13/2018

“They stabilized concrete we needed stabilized. They just did the leveling. I would give them an A overall.”

Review by
03/13/2018

“They were very reputable and very concerned. They're very conscious about what they're doing. It takes a little extra time to do things, clean up, and do things the right way. They put in a drain for me. They also lifted the basement walls up and did the walls that were settling. So, they straightened those out. I would give them an A overall. I would recommend them to anyone.”

Review by
03/13/2018

No review comments provided

Review by
03/13/2018

“They did my back door. It was fine. I liked that the company was local. I'd give them a B. They had to come out twice to make it work.”

Review by
03/13/2018

“We had a good experience with them. They were easy to work with. I would give them a B rating.”

Review by
03/13/2018

“I thought they seemed reliable. They came and did what they said. I would give them a B.”

Review by
03/13/2018

“I just bought some carpet remnants there. They were friendly. I would grade them a B.”

Review by
03/13/2018

“When they came to spray around the perimeter for ants, they used a non-toxic solution, and it crystalized around the baseboards. It is really difficult to get up and it is unsightly.”

Review by
03/13/2018

“My experience with them is usually positive. I have to wait a while to make an appointment if I’m getting an air conditioner service or a heater service. If I have an emergency, I can get them to come out. If I need service I sometimes have to wait weeks. I just get heating and air conditioning. I’d rate them a B. I have, upon occasion, have had a bad experience. That’s not the norm, but I have had a bad experience. They've probably been to my house over the past 15 years, many times—just servicing, winterizing, or that type of thing. They put in a new air conditioning system. Punctuality depends on whether it’s an emergency job being fit in. It probably happened at least once where they had to change it to another day because they had an emergency.”

Review by
03/06/2018

“They did hardwood flooring work for me. There was no problem, so that made it positive. I would grade the overall experience with a B.”

Review by
03/05/2018

“They did the work efficiently. They cleaned up after themselves. It was a fair price. We're very satisfied with the work they did. They did a basement raft and they did some structural repairs, with regards some cawks and beams. They did do leveling. They put in some beams and some jacks and repaired the issue. Overall, I would give them an A. I'd be extremely likely to recommend them.”

Review by
03/05/2018

“They did what they said they were going to do. They did a good job. They fixed the sidewalk because it sunk down and they put the filler underneath to raise it back up without breaking out the concrete. Then they lined the back porch and underneath it. It took them two days. Overall, I would give them an A. They cleaned up really good. I would be likely to recommend them.”

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