Closet America
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Closet America has received 4.8 out of 5 stars based on 314 customer surveys.
5
277
4
26
3
6
2
5
1
0
8th year as a Best Pick Call
"Closet America strives to provide our customers with the best products and the best service possible."

Skip LaBella | President
Company Information
Services Offered
Closet America designs, manufactures, and installs custom closets, garages, home offices, pantries, and a variety of other organizational systems for residential and commercial customers. Closet America is able to design closets using a laptop and 3-D design software while in customers' homes.
Warranty
Closet America offers a transferable lifetime warranty.
Company History
Closet America was founded in 2009 by Skip LaBella and Rick Wuest.
Distinctions
The company earned spots on Remodeling's 2012, 2013, 2014, 2015, 2016, and 2017 Remodeling 550 lists as well as the 2016 Big 50 list; Woodworking Network's 2011, 2012, 2013, 2014, and 2015 Fast-Growing Wood Industry Firms lists; and Qualified Remodeler's 2012, 2013, 2014, 2015, 2016, and 2017 Top 500 Remodelers lists.
Areas Served
Washington, DC
Address
1775 Brightseat Road Suite B
Landover, MD 20785
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 3:00 pm
Sun
Closed
Licenses
#420215000046

Compiled Score:

Closet America has received 4.8 out of 5 stars based on 314 customer surveys.
5
277
4
26
3
6
2
5
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/30/2018

“I was most satisfied with the final results.”

Review by
11/30/2018

“I would like to recognize the designer.”

Review by
11/30/2018

No review comments provided

Review by
11/29/2018

“I was most satisfied with the efficiency and the timeliness in which the job was done.”

Review by
11/29/2018

No review comments provided

Review by
11/29/2018

“I would like to recognize the installer and the designer for their exceptional service. They were both excellent.”

Review by
11/29/2018

“I was most satisfied with the product, installation, process; all of it.”

Review by
11/29/2018

“I was most satisfied with the sales and the installation.”

Review by
11/29/2018

“I was the most satisfied with the quality of the product.”

Review by
11/29/2018

“I would like to recognize, both the sales associate, Kath, she was very informative. The installer was very impressive. The job is typically a two-person job and he did a good job because it was bad weather and he got the materials in the house quickly and in addition, all the construction that needed to be done, and I appreciated that.”

Review by
11/29/2018

“Excellent product. Easy to use and to reconfigure.”

Review by
11/29/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

“Delayed the install to meet our redecorating needs.”

Review by
11/28/2018

“The design service was the best since I didn't really have much of an idea. I also like the materials.”

Review by
11/27/2018

“Jenny. She's amazing.”

Review by
11/27/2018

“John who came to put everything did an excellent job. He was very professional. Vanni who we signed the contract was also very good and very professional. Overall we are very happy and would highly recommend them”

Review by
11/27/2018

“My designer was great and the install crew was very efficient and the follow up service call was as promised and punctual.”

Review by
11/27/2018

“I would like to recognize the salesman & the installation crew. They were both excellent.”

Review by
11/27/2018

“I was most satisfied with my designer.”

Review by
11/27/2018

“The installer was exceptional.”

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

No review comments provided

Review by
11/27/2018

“I would like to recognize Mark, the installer, for his exceptional service.”

Review by
11/26/2018

No review comments provided

Review by
11/26/2018

No review comments provided

Review by
11/26/2018

“I think everybody was good.”

Review by
11/25/2018

No review comments provided

Review by
11/23/2018

“The quality of the materials and the clean lines make the closet very attractive and versatile.”

Review by
11/23/2018

“No stressful project.”

Review by
11/21/2018

“Our designer was great to work with. We highly recommend her.”

Review by
11/21/2018

“The closet solved our needs and is beautiful. Nyasha.”

Review by
11/21/2018

“I enjoyed designing my closet space most because I was able to be creative and the designer helped stoke my creativity. She never said, 'No, we can't do this or we can't do that..' Instead, she was patient and quite accommodating.”

Review by
11/21/2018

“Designer was very experienced and knowledgeable for this product. Presentation on materials and warranty was very good. Customer Service Call Center representatives very thorough and skilled with detailed reminders on customer responsibilities prior to installation. Installer very skilled, thorough and pleasant at all times.”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/20/2018

“They seem like a good quality and made better use of the space in the closet. I do wish the shelves above the hangers were just a bit higher to make it easier to hang things, especially on the lower bars.”

Review by
11/19/2018

No review comments provided

Review by
11/19/2018

“My sales person - Exceptional”

Review by
11/19/2018

“I would like to recognize Mrs. Farmer-Rinker for her exceptional service.”

Review by
11/17/2018

“I would like to recognize the designer and the installation team. They did a perfect job.”

Review by
11/17/2018

“I would like to recognize Jen Beatty for assisting me with my closet design and Kristin Yaremko for helping me coordinate the production process. I would also like to thank the two men who installed the closet, although I cannot recall their names. They were both courteous and professional, and did a wonderful job.”

Review by
11/17/2018

“Function and looks”

Review by
11/17/2018

“I was most satisfied with my designer, Andrew. I felt he gave us a lot of time and helped us customize something that was exactly what we needed.”

Review by
11/17/2018

No review comments provided

Review by
11/16/2018

“I never imagined my closets could look so AMAZING! I've already shared my Closet America success story with family, friends, and co-workers. Anyone who desires to have beautifully organized closets and receive professional service at an affordable price needs to call Closet America.”

Review by
11/15/2018

“The designer was really great and the outcome excellent. The design really works and looks good too.”

Review by
11/15/2018

“Yes, the installer was awesome. The staff was also great. They continued to call after the installation date was set to ensure we were ready for the install.”

Review by
11/15/2018

“The young lady that came out for my appointment and my installer. Great job.”

Review by
02/12/2018

“They were thorough, complete, and they worked quickly. I'd give them an A-.”

Review by
02/08/2018

“It's fine. They did excellent; I have no complaints, and I'd recommend them.”

Review by
02/08/2018

“I appreciated how clean they were. They came on time. I'd give them an A.”

Review by
02/08/2018

“They did good work, good design. We were satisfied. I'd give them an A.”

Review by
02/08/2018

“I liked everything about them. Details—just everything was great. I'd give them an A.”

Review by
02/08/2018

“They did excellent work, I have no complaints, and I'd recommend them.”

Review by
02/08/2018

“They did excellent. I have no complaints, and I would recommend them.”

Review by
02/08/2018

“They did excellent work, I have no complaints, and I would recommend them.”

Review by
02/08/2018

“It was just all-around positive. They're A+.”

Review by
02/08/2018

“They did a good job. I'd give them an A-.”

Review by
02/08/2018

“I like that they measured and re-measured, and gave me a very good overall view of the company and the quality of the product. They get an A+.”

Review by
02/08/2018

“I liked the fact that someone came to my house and designed the whole thing. That was good—customized. I'd give Closet America an A.”

Review by
02/08/2018

“Closet America did excellent work, I have no complaints, and I would definitely recommend them. They did a good job.”

Review by
02/08/2018

“They did a great job. They did precision work. It was very nice, neat, and professional. I'd give them an A overall.”

Review by
02/08/2018

“They did the design the way I wanted it. They were quick and clean. They were done fast. I'd give them an A+.”

Review by
02/08/2018

“I think we're pretty happy with the outcome. There were a couple things where we wish there had been a little bit more flexibility in terms of their design, but overall pretty happy with it. It maybe cost 25% more than we would have liked. It seemed a little on the spend-y side. It was a good product and everything. We're happy with it. No complaints and no regrets. I don't feel like I got a bargain, but at the same time I'm happy with the product. I had no complaints as far as the work goes. The quality of the work was great. I just wish they'd had a few more options as far as product.”

Review by
02/08/2018

“We love our closets. They did a wonderful job. We liked everything about them. They came to the house. They put together the models. They were open to suggestions. They let us rework things. The colors that we picked turned out to be really nice in the scheme of things. Even the installation was seamless. I don't have any complaints. Everything just seemed to work. They get an A+ for the experience.”

Review by
02/08/2018

“The rep that came out to the house explained everything. She stayed within a normal range of time. She didn't take up too much time, which was great considering it was late in the evening. The work that was done after, I was very happy with, because it gave me a lot more space than I thought. The suggestions she made were spot-on, and I appreciated that. They get an A+.”

Review by
02/08/2018

“Closet America was wonderful. Megan Honder was our specialist. She was wonderful. She was really, really helpful and attentive. Here designs were excellent. We love our closets that they did every day. They're definitely an A+. They were great.”

Review by
02/08/2018

“I liked their professionalism. They were on budget and on time. They did both a closet and garage organization for me, and I'm quite satisfied with both. They're a little bit pricey, but you pay for the quality. I'd give Closet America an A+.”

Review by
02/08/2018

“When they did the work, it was great. The work was fine, and it was within a timely basis. I wish they could have done it faster, but they were overworked, and I was on a schedule. They did a good job.”

Review by
02/08/2018

“I particularly like Ruth, the person who came out. She was very personable, and she gave more than enough information about the service. She did closets for us. I'd give Closet America an A.”

Review by
02/08/2018

“It was fine. They were here on time, and they did a good job installing. I've been using it, and it's fine. I'd grade Closet America B+.”

Review by
02/08/2018

“It was OK. I'd give them a B.”

Review by
04/28/2016

“They were great. I'd say they’re an A+.”

Review by
04/28/2016

“They did closet work. They did a good job. I'd give them an A rating.”

Review by
04/28/2016

“They did closet work. He was very professional. They get an A+ from me.”

Review by
04/28/2016

No review comments provided

Review by
04/28/2016

“I'd say they’re an A.”

Review by
04/28/2016

“They did closet work. They were very professional from beginning to end in the process. I'd rate them A+.”

Review by
04/28/2016

“The design was great, the people were timely, and everything was installed correctly. They get an A+.”

Review by
04/28/2016

“Closet America did closet work. I thought the whole process was good start to finish. It was A work.”

Review by
04/28/2016

“Closet America did closet work. Everything was perfect as presented, and everything is in working order. I'm a happy customer. I'd rate them A.”

Review by
04/28/2016

“They did closet work. Everything is up front, and nothing is hidden. They had very good communication. They had an excellent product. I'd give them an A.”

Review by
04/28/2016

“We had a fantastic experience. The new closets are beautiful, and everybody was very professional during the installation. The experience was great. I’d rate them A.”

Review by
04/28/2016

“I liked Closet America’s efficiency and promptness. The way he cleaned up was great. They did closet work for me. I love my closets. Everything was just A, A, A all the way down. They deserve an A+.”

Review by
04/28/2016

“They did closet work for me. I liked the customer service and how they were able to resolve any issues that I had. It was closet work. I'd grade them as an A-. They did have to come back to redo something.”

Review by
04/28/2016

“Closet America was very good. They were here when they said they were going to be here, and they finished the job. I'd give them a B+. My wife says give them an A. She was happy.”

Review by
04/28/2016

“I love Closet America. They did was closet work. They were on time. They were neat and clean. They knew what they were doing. It was just great. I'd give them an A+ grade.”

Review by
04/28/2016

“Closet America did closet work for me. They were very prompt, timely, thorough, and clean. It was everything they promised it would be. It was great. I'd give them an A+.”

Review by
04/28/2016

“They did closet work for me. I liked everything about their service—the timeliness, the professionalism. It was a simple process. They listened to me. Overall, everything was excellent. I'd rate them as an A+.”

Review by
04/28/2016

“They did closet work for me. The salesperson was good. The contractor that came in did a great job and was very easy to talk to. The price was very high. That's the only thing I can say I didn't like, but the service was good. I'd rate them A.”

Review by
04/28/2016

“Closet America did was closet work. The service was just really convenient. Everybody was really good as far as the installation, and it was really prompt. They were really respectful of keeping the house clean and cleaning up after themselves. I'd rate them A.”

Review by
04/28/2016

“Everything was perfect. The designer captured exactly what I needed immediately. She showed up on time. She was quick and efficient, and when it came to the actual closet work, those guys were amazing. They were so clean and neat. They get an A+.”

Review by
04/28/2016

“I thought Closet America was great. They did exactly what they said they were going to do. They were on time in terms of when they came with the final product and got the work done in a timely fashion. I had two closets—one was a room that was converted into a closet, and in the other they put up a closet structure. I'll give them an A.”

Review by
04/28/2016

“Closet America was very good at staying in touch. The communication was probably the best part. I knew exactly when things were going to happen and how they'd happen. The installation went exactly as they had promised. I'd rate them A+. If somebody needed it, or was even thinking that direction, I'd definitely recommend them.”

Review by
04/28/2016

“It was closet work. The communication was always good. They kept you abreast of the situation. For example, for my first estimate, the quote representative couldn't make it, and they called well enough in advance to let me know they couldn't make it and were prompt to reschedule. When the installers came, they did exactly what they needed to do and cleaned up the mess. Everything was in order, they showed me how to operate the system, and they did a good job. They do a good job of managing expectations, so that's always good. I'd say they earned an A.”

Review by
04/28/2016

“We got quotes from two others. With Closet America, the service, and location, and process seemed the easiest. One of the two things is that Closet America was the only company that acknowledged the fact that the floor was uneven and explained that issue in terms of our floors being a little goofy. The installers were great. They finished up early, so it wasn't extremely time-consuming, and they were very friendly. I'd say they’re an A. It was probably more expensive, but you'd expect it for the quality.”

Review by
04/27/2016

“They built storage units, and I had some demolition work done to take out closets and do some repairs, and then decided not to put the closet back but instead to have them build their modular furniture and a Murphy bed in that guest room. They had great attention to detail. They were very professional. The day that they were supposed to do the installation, we had the remnants of a snowstorm. They could have easily said ‘We'll do it another time. Let's push it back,’ but they went the extra yard to get that installation done. I'd grade the experience as an A.”

Review by
04/27/2016

“Closet America did a complete walk-in closet. It was an existing walk-in closet that was outdated, so we tore out the old one, and they came in with all the new stuff. I liked everything about them. They came out, looked, and measured. The employees were very professional. Basically, they did everything they said they were going to do in the initial meeting. I liked them a lot. They were a little bit above my budget, but it was worth it. I would rate it an A.”

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