Closet America
5th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Closet America has received 4.9 out of 5 stars based on 415 customer surveys.
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5th year as a Best Pick Call
"Closet America strives to provide our customers with the best products and the best service possible."

Skip LaBella | President
Company Information
Services Offered
Closet America designs, manufactures, and installs custom closets, garages, home offices, pantries, and a variety of other organizational systems for residential and commercial customers. Closet America is able to design closets using a laptop and 3-D design software while in customers' homes.
Warranty
Closet America offers a transferable lifetime warranty.
Company History
Closet America was founded in 2009 by Skip LaBella and Rick Wuest.
Distinctions
The company earned spots on Remodeling's 2012, 2013, 2014, 2015, 2016, and 2017 Remodeling 550 lists as well as the 2016 Big 50 list; Woodworking Network's 2011, 2012, 2013, 2014, and 2015 Fast-Growing Wood Industry Firms lists; and Qualified Remodeler's 2012, 2013, 2014, 2015, 2016, and 2017 Top 500 Remodelers lists.
Licenses
#420213000015
Areas Served
Washington, DC

Compiled Score:

Closet America has received 4.9 out of 5 stars based on 415 customer surveys.
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374
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/12/2018

“They were thorough, complete, and they worked quickly. I'd give them an A-.”

Review by
02/08/2018

“They did excellent work, I have no complaints, and I would recommend them.”

Review by
02/08/2018

“I appreciated how clean they were. They came on time. I'd give them an A.”

Review by
02/08/2018

“They did good work, good design. We were satisfied. I'd give them an A.”

Review by
02/08/2018

“I liked everything about them. Details—just everything was great. I'd give them an A.”

Review by
02/08/2018

“They did excellent work, I have no complaints, and I'd recommend them.”

Review by
02/08/2018

“They did excellent. I have no complaints, and I would recommend them.”

Review by
02/08/2018

“It's fine. They did excellent; I have no complaints, and I'd recommend them.”

Review by
02/08/2018

“It was just all-around positive. They're A+.”

Review by
02/08/2018

“They did a good job. I'd give them an A-.”

Review by
02/08/2018

“It was OK. I'd give them a B.”

Review by
02/08/2018

“I like that they measured and re-measured, and gave me a very good overall view of the company and the quality of the product. They get an A+.”

Review by
02/08/2018

“It was fine. They were here on time, and they did a good job installing. I've been using it, and it's fine. I'd grade Closet America B+.”

Review by
02/08/2018

“I liked the fact that someone came to my house and designed the whole thing. That was good—customized. I'd give Closet America an A.”

Review by
02/08/2018

“Closet America did excellent work, I have no complaints, and I would definitely recommend them. They did a good job.”

Review by
02/08/2018

“They did a great job. They did precision work. It was very nice, neat, and professional. I'd give them an A overall.”

Review by
02/08/2018

“They did the design the way I wanted it. They were quick and clean. They were done fast. I'd give them an A+.”

Review by
02/08/2018

“I think we're pretty happy with the outcome. There were a couple things where we wish there had been a little bit more flexibility in terms of their design, but overall pretty happy with it. It maybe cost 25% more than we would have liked. It seemed a little on the spend-y side. It was a good product and everything. We're happy with it. No complaints and no regrets. I don't feel like I got a bargain, but at the same time I'm happy with the product. I had no complaints as far as the work goes. The quality of the work was great. I just wish they'd had a few more options as far as product.”

Review by
02/08/2018

“We love our closets. They did a wonderful job. We liked everything about them. They came to the house. They put together the models. They were open to suggestions. They let us rework things. The colors that we picked turned out to be really nice in the scheme of things. Even the installation was seamless. I don't have any complaints. Everything just seemed to work. They get an A+ for the experience.”

Review by
02/08/2018

“The rep that came out to the house explained everything. She stayed within a normal range of time. She didn't take up too much time, which was great considering it was late in the evening. The work that was done after, I was very happy with, because it gave me a lot more space than I thought. The suggestions she made were spot-on, and I appreciated that. They get an A+.”

Review by
02/08/2018

“Closet America was wonderful. Megan Honder was our specialist. She was wonderful. She was really, really helpful and attentive. Here designs were excellent. We love our closets that they did every day. They're definitely an A+. They were great.”

Review by
02/08/2018

“I liked their professionalism. They were on budget and on time. They did both a closet and garage organization for me, and I'm quite satisfied with both. They're a little bit pricey, but you pay for the quality. I'd give Closet America an A+.”

Review by
02/08/2018

“When they did the work, it was great. The work was fine, and it was within a timely basis. I wish they could have done it faster, but they were overworked, and I was on a schedule. They did a good job.”

Review by
02/08/2018

“I particularly like Ruth, the person who came out. She was very personable, and she gave more than enough information about the service. She did closets for us. I'd give Closet America an A.”

Review by
04/28/2016

“I liked Closet America’s efficiency and promptness. The way he cleaned up was great. They did closet work for me. I love my closets. Everything was just A, A, A all the way down. They deserve an A+.”

Review by
04/28/2016

“Closet America was very good. They were here when they said they were going to be here, and they finished the job. I'd give them a B+. My wife says give them an A. She was happy.”

Review by
04/28/2016

“I love Closet America. They did was closet work. They were on time. They were neat and clean. They knew what they were doing. It was just great. I'd give them an A+ grade.”

Review by
04/28/2016

“Closet America did closet work for me. They were very prompt, timely, thorough, and clean. It was everything they promised it would be. It was great. I'd give them an A+.”

Review by
04/28/2016

“They did closet work for me. I liked everything about their service—the timeliness, the professionalism. It was a simple process. They listened to me. Overall, everything was excellent. I'd rate them as an A+.”

Review by
04/28/2016

“They did closet work for me. I liked the customer service and how they were able to resolve any issues that I had. It was closet work. I'd grade them as an A-. They did have to come back to redo something.”

Review by
04/28/2016

“They did closet work for me. The salesperson was good. The contractor that came in did a great job and was very easy to talk to. The price was very high. That's the only thing I can say I didn't like, but the service was good. I'd rate them A.”

Review by
04/28/2016

“Closet America did was closet work. The service was just really convenient. Everybody was really good as far as the installation, and it was really prompt. They were really respectful of keeping the house clean and cleaning up after themselves. I'd rate them A.”

Review by
04/28/2016

“Everything was perfect. The designer captured exactly what I needed immediately. She showed up on time. She was quick and efficient, and when it came to the actual closet work, those guys were amazing. They were so clean and neat. They get an A+.”

Review by
04/28/2016

“I thought Closet America was great. They did exactly what they said they were going to do. They were on time in terms of when they came with the final product and got the work done in a timely fashion. I had two closets—one was a room that was converted into a closet, and in the other they put up a closet structure. I'll give them an A.”

Review by
04/28/2016

“Closet America was very good at staying in touch. The communication was probably the best part. I knew exactly when things were going to happen and how they'd happen. The installation went exactly as they had promised. I'd rate them A+. If somebody needed it, or was even thinking that direction, I'd definitely recommend them.”

Review by
04/28/2016

“It was closet work. The communication was always good. They kept you abreast of the situation. For example, for my first estimate, the quote representative couldn't make it, and they called well enough in advance to let me know they couldn't make it and were prompt to reschedule. When the installers came, they did exactly what they needed to do and cleaned up the mess. Everything was in order, they showed me how to operate the system, and they did a good job. They do a good job of managing expectations, so that's always good. I'd say they earned an A.”

Review by
04/28/2016

“We got quotes from two others. With Closet America, the service, and location, and process seemed the easiest. One of the two things is that Closet America was the only company that acknowledged the fact that the floor was uneven and explained that issue in terms of our floors being a little goofy. The installers were great. They finished up early, so it wasn't extremely time-consuming, and they were very friendly. I'd say they’re an A. It was probably more expensive, but you'd expect it for the quality.”

Review by
04/28/2016

“They did closet work. They were very professional from beginning to end in the process. I'd rate them A+.”

Review by
04/28/2016

“The design was great, the people were timely, and everything was installed correctly. They get an A+.”

Review by
04/28/2016

“Closet America did closet work. I thought the whole process was good start to finish. It was A work.”

Review by
04/28/2016

“Closet America did closet work. Everything was perfect as presented, and everything is in working order. I'm a happy customer. I'd rate them A.”

Review by
04/28/2016

“We had a fantastic experience. The new closets are beautiful, and everybody was very professional during the installation. The experience was great. I’d rate them A.”

Review by
04/28/2016

“They did closet work. Everything is up front, and nothing is hidden. They had very good communication. They had an excellent product. I'd give them an A.”

Review by
04/28/2016

“They were great. I'd say they’re an A+.”

Review by
04/28/2016

“They did closet work. They did a good job. I'd give them an A rating.”

Review by
04/28/2016

“They did closet work. He was very professional. They get an A+ from me.”

Review by
04/28/2016

“I'd say they’re an A.”

Review by
04/28/2016

No review comments provided

Review by
04/27/2016

“It was positive.”

Review by
04/27/2016

“It was positive.”

Review by
04/27/2016

“It was positive.”

Review by
04/27/2016

“It was positive.”

Review by
04/27/2016

“I had a positive experience.”

Review by
04/27/2016

“They did a master bedroom closet for us. They added shelving. They were quick and very professional. It was good quality work. I'd rate them A+.”

Review by
04/27/2016

“They redid both closets in the master bedroom. They were convenient, timely, and they got it done. The closets are good. We'll give them an A+.”

Review by
04/27/2016

“They installed a pantry for us. The quality's good and the service is good. I'd give them an A+ rating.”

Review by
04/27/2016

“Closet America installed a closet and put a desk area in my master bedroom. It was excellent, with no complaints.”

Review by
04/27/2016

“It was good. They put in closet space for two of my rooms. They were prompt, fast, and they worked on schedule. They get an A.”

Review by
04/27/2016

“Closet America sounds familiar. They were supposed to redesign my closet and install it, and the designer did not take proper measurements so one of the key pieces that was supposed to be in my closet ended up not fitting. So my closet was in a shambles for about a month because they couldn't get me on the schedule soon enough for them to come in. They had to redesign the system, come back out, take out the old system, reinstall the new one. It was a little cumbersome. I would give them probably like a C- or a D.”

Review by
04/27/2016

“Closet America did a walk-in closet and a standing closet in a second bedroom. I liked their efficiency. The product was really good. It really was nice. It was well done. I'll give them a B+. What had happened was a slight miscommunication with the designer and myself. There was the issue that something was not cut, so it had to be hand cut out in the truck. Even though we'd discussed it previously, I didn't think the closet was as wide as I wanted it. It was kind of standard, but I wanted it a little bigger.”

Review by
04/27/2016

“Overall, the experience was positive, but they screwed up at first so it took a while for it to be really positive. So I wouldn't say it was a really positive experience. More negative experience. They did one of my closets. The first person who came mismeasured everything so when they came to install, they couldn’t do it. I had to empty out the closet before they came and then I had to wait another month—without use of my closet—, until they could come and do it the right way. I would grade them a C overall.”

Review by
04/27/2016

“They built storage units, and I had some demolition work done to take out closets and do some repairs, and then decided not to put the closet back but instead to have them build their modular furniture and a Murphy bed in that guest room. They had great attention to detail. They were very professional. The day that they were supposed to do the installation, we had the remnants of a snowstorm. They could have easily said ‘We'll do it another time. Let's push it back,’ but they went the extra yard to get that installation done. I'd grade the experience as an A.”

Review by
04/27/2016

“Closet America did a complete walk-in closet. It was an existing walk-in closet that was outdated, so we tore out the old one, and they came in with all the new stuff. I liked everything about them. They came out, looked, and measured. The employees were very professional. Basically, they did everything they said they were going to do in the initial meeting. I liked them a lot. They were a little bit above my budget, but it was worth it. I would rate it an A.”

Review by
04/27/2016

“They did shelving in a storage closet. They did fabulous shelving in our master bedroom closet, and then they put cabinets in the laundry room. We'd downsized from a four-bedroom house to a two-bedroom, so we really needed optimum space, and they did it. I'd rate them as an A+. We've already recommended them.”

Review by
04/27/2016

“They filled out a master bedroom closet. Everything went according to what the salesperson said. There were no surprises or hidden costs or anything like that. The saleswoman came out and spent a lot of time going over different options. We didn't feel any pressure. Everything unfolded like she said it would. It was just nice to be able to rely on that. I'd say they’re an A+. I have recommended them.”

Review by
04/27/2016

“Closet America built an entryway unit for storage and room to hang up coats. Then they also did an office for me. They built a desk/cabinet/bookcase/workspace area for my crafts. The whole experience was positive. The representative that came wanted to know what I wanted. She was a lot of help in suggesting things that I didn't think of. The workers are efficient. They came in and did their job. I'll give them an A.”

Review by
04/27/2016

“They installed a full closet for me. They converted an extra room into a closet. They were professional. They did what they said they were going to do, and the product is decent. I'd give them an A+ grade. It's extremely likely that I'll recommend them.”

Review by
04/27/2016

“Closet America remodeled my closet. They were always on time. They told you they were coming at a certain time, which they did, and they told you they were going to finish in a certain amount of time, and they did. They were good. I'd give them an A+.”

Review by
04/27/2016

“They were great. They installed a closet for me. The guy came to my house. He was very interactive, and helped us figure out what was best. He knew the quality of the products really good. I'll give them an A.”

Review by
04/27/2016

“They installed custom closets. They had a very reasonable price. They came on time. They did what they said they were going to do. They cleaned up after themselves well, and they have good products. I'd give them an A+.”

Review by
04/27/2016

“They arranged my closet the way I wanted. I liked everything about them. They did exactly what I wanted. It was a very positive arrangement. They get an A+, including the person who installed. Everything was perfect.”

Review by
04/27/2016

“They did two closets for me—one large, and one moderate-sized. I really liked the design upfront. They worked with my wife and I to get what we wanted and what we needed. They get an A+.”

Review by
04/27/2016

“It  was fabulous. They did a pantry for us. They put in a built-in closet unit. I liked the quality of the material. I'd say they’re an A+ company. I've already recommended them.”

Review by
04/26/2016

“Closet America put in some closet cabinets. It was all done top-notch. I liked pretty much everything about them—the design, installation, and finished product. They deserve an A+. They’re probably the best contractor that I’ve ever worked with.”

Review by
04/26/2016

“Everyone did an awesome job. The installation was great. They did two closets in the house. The salesperson was awesome. They're very professional. The installation was done on time. They did everything very well. My wife and I were very happy. I'd rate them as an A company.”

Review by
04/26/2016

“They installed two closets for me. I'd never used a closet service before, so this was my first experience. They were professional. They were on time. They came in and did the job in the window they said they were going to get it completed within. I'd give them an A+ rating.”

Review by
04/26/2016

“Closet America did two walk-in closets and a master bedroom. The customer service was really good. It's an A+ company.”

Review by
04/26/2016

“They did my room's closet. The closet they did is good. They customized some drawers for me, and it was real nice. I'd give them an A+ overall.”

Review by
04/26/2016

“I had a positive experience.”

Review by
04/26/2016

“The work was good. I changed a room into a closet.”

Review by
04/26/2016

“They did closets for me. The work was good. They were professional. I'd give them an A.”

Review by
04/26/2016

“Closet America did work on my entire house. I just like the closets. I'd rate them A overall.”

Review by
04/26/2016

“I had a positive experience.”

Review by
06/03/2015

“I did closets with my house. They did a good job. They were very responsive and they got the work done when they said they would get it done at a right time and it was good customer service. I would use them again. They're an A rating.”

Review by
05/12/2015

“Closet America is very courteous and very professional. They came up with some options and ideas, and they listened to us along the way. They helped us come up with the best solution. I would definitely recommend them. I'd grade them as an A.”

Review by
05/12/2015

“They're friendly, they had great workmanship, and everything was smooth. It was really easy. Closet America installed custom closets—two bedroom closets and a coat closet. I would recommend them—they were great. We'll say it’s an A grade for them.”

Review by
05/12/2015

“The lady we used was really nice, and I really liked her. I wasn't here when the closet was installed, but everything came out really great, and everybody is really friendly. We actually turned a bedroom into a closet. I would recommend them, and I would definitely give them an A.”

Review by
05/12/2015

“They did the work in the master bedroom for me. They were efficient. The installer was clean, and that's part of being efficient. He was professional, and he got in and got out. He didn't take long, he did the work very neatly, and it looks swell. There are no broken parts. Closet America gets an A grade.”

Review by
05/12/2015

“Closet America did a great job. I'd say the gentleman who came out was very informative and very professional. He made sure he kept the environment clean. He installed a built-in closet on one of the walls in our master bedroom. I would absolutely recommend them, and I would rate them as an A.”

Review by
05/12/2015

“They have great personalities, and the work was very efficient. They installed two closets and a set of cabinets in the laundry room. I would recommend Closet America—they get an A.”

Review by
05/12/2015

“There was a board missing. The salesman said he would swing by and I never got it back. They were supposed to finish up the corner. He never came back. It was a shelf in the family room. They're a B company.”

Review by
05/12/2015

“I thought their designer did a very good job, and they were able to get the closet installed in a very timely and efficient manner. They just did one closet in the master bedroom, and I think they deserve an A grade.”

Review by
05/12/2015

“They worked quickly and efficiently. They were friendly and on time, and they did a great job. They did a bedroom closet and a hallway closet. I would recommend Closet America, and I would rate them as an A company.”

Review by
05/12/2015

“She came out, listened to our needs, and gave us what we needed. The installer was really professional and kept a clean jobsite. The way you knew he was there was all the stuff was done, and that was it. They did closet designing. They actually built a walk-in and reach-in closet in the master bedroom. We looked at their portfolios and everything, and we had them come out for an estimate. I would recommend them—they’re an A.”

Review by
05/12/2015

“They were clean. They were very efficient. It was good. They installed a closet in my master bedroom and that was it. I would recommend them to others. I would rate them a B+. There was an issue with the product. They didn't have the materials to make it. It was perfect the way they set it up but unfortunately, they didn't have anything to deal with the floors that was the problem. The closets have been good and everything.”

Review by
05/12/2015

“They did a good job. They're good. I think everything was good. The only comment I have is not being able to change some of the shelves. They kind of made it in such a way that we have to make a custom order again. They did all the closets in the house. I would recommend them. I'd give them a B. We were disappointed that they didn't tell us. Even a half-inch meant so much difference and you can't really make adjustments.”

Review by
05/12/2015

“They were really nice people, and they explained everything really well. They used their time efficiently, and they told us exactly what was going to happen and when it was going to happen. They stuck to the deadline and everything. It was really easy. They installed a complete custom closet system in my laundry room with drawers, cubbies, and stuff like that. I would give them an A.”

Review by
05/12/2015

“He was quick, and he got it done in half a day. He forgot one part at the shop, so his manager came by with the part, and they installed it. We helped design the closet, so of course we like the design. It's held up ever since, so we love them. The work was done in a master bedroom and both of our children's bedrooms. We have recommended them to family members. They get an A+.”

Review by
05/12/2015

“They have a good design person and a great installation fee. They showed up on time and did what they said they would do, in the time they said they would do it. It was a master bedroom walk-in closet. I chose them because of a recommendation from a friend. I would recommend them as well. I'd grade them as an A.”

Review by
05/12/2015

“The closet was done good. The pantry design was not very good. Three other people came and they redid the whole design for us and it was just completed last week. It's really nice. I'm happy with how it turned out. They did two closets and a pantry. I would recommend them. I would give them a B grade.”

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