Closets by Design
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Closets by Design has received 4.8 out of 5 stars based on 142 customer surveys.
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4th year as a Best Pick Call
"At Closets by Design, our goal is to simplify the lives of our customers. We want them to enjoy a boutique shopping experience in their own closet. Each of our employees is trained to handle every job with the best customer service possible. We truly enjoy the thrill that our clients receive from experiencing an organized home."

Charles Waterman | President
Company Information
Services Offered
Closets by Design provides organization services for various residential and commercial spaces, including closets, garages, offices, pantries, laundry rooms, Murphy beds, and mudrooms.
Warranty
The company offers a lifetime warranty.
Company History
Founded in 2004, Closets by Design is family owned and operated.
Distinctions
The company has received several awards, including Main Line Today's Best of the Main Line, Woodworking Network's Top Shelf Design Award, and an Architectural Digest finalist distinction. Closets by Design is also a member of the Main Line Chamber of Commerce and has won the chamber's Main Line Gives Back Award for community service.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information
The company is also a licensed contractor (2010104867) in Delaware.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
928 Springdale Drive
exton, PA 19355
Hours
Mon
8:30 am - 6:00 pm
Tue
8:30 am - 6:00 pm
Wed
8:30 am - 6:00 pm
Thu
8:30 am - 6:00 pm
Fri
8:30 am - 6:00 pm
Sat
10:00 am - 4:00 pm
Sun
10:00 am - 4:00 pm
Licenses
PA002447

Compiled Score:

Closets by Design has received 4.8 out of 5 stars based on 142 customer surveys.
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124
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12
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/02/2019

“The design work that Maria does is fantastic. I tell what I need and she comes back with a design that works best for my family and budget.”

Review by
10/02/2019

“I would like to recognize Diane Shields for her exceptional service.”

Review by
10/02/2019

“I would like to recognize Kim, the designer, for her exceptional service.”

Review by
10/02/2019

“My initial contact was very good about coming out and meeting with me on my schedule. She went over everything multiple times. I did discuss the crown molding issue with her during our initial meeting to let her know I did want the molding to match on both sides.”

Review by
10/02/2019

“I would like to recognize the installers.”

Review by
09/27/2019

“I would like to recognize that the installation went very well without any issues.”

Review by
09/27/2019

“Everyone that came to the job did a wonderful job.”

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

“I thought their prices were reasonable.”

Review by
09/17/2019

“The help from the salesperson with the design process was phenomenal”

Review by
09/12/2019

“The salesperson.”

Review by
09/06/2019

“The design was exactly what I was looking for and what I wanted. I did not want to have dresser drawers in my room and Closets by Design solved that problem! They went above and beyond for me! Overall, the company is excellent especially if you are an organizer who is looking to organize your household. They work within your budget to fit your needs, I would absolutely work with them again and recommend them to anyone who has seen my new closet!”

Review by
08/27/2019

“The designer, Joe.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

“I had the most wonderful salesperson. I can't remember her name, but she was absolutely wonderful!”

Review by
08/21/2019

“The installer was quick, efficient and clean. He went above and beyond.”

Review by
08/21/2019

“Beth”

Review by
08/05/2019

No review comments provided

Review by
08/05/2019

“I would like to recognize my designer, Marsha for exceptional service.”

Review by
08/05/2019

“They are very professional and the quality of materials is exceptional. I am happy with the work completed.”

Review by
08/05/2019

“Beth Marcozzi”

Review by
08/05/2019

“I had to sign a contract which made me loose space in my closet but I did enjoy working with Jasmine.”

Review by
07/01/2019

“I would like to recognize my designer for her exceptional service.”

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

“The sales associate and the two installers should all be recognized. The installers said that it would take a few hours and they were right. It was all awesome and they did a great job.”

Review by
06/29/2019

“I would like to recognize the contractor. He did a really nice job.”

Review by
06/28/2019

“I would recognize the saleswoman that was out here. She was very good. I went to home depot and they came out and I wasn't really happy with them. The woman that came out that was actually with Closet by Design was great.”

Review by
06/28/2019

“I have already recommended them to several friends. They did a great job and it looks amazing.”

Review by
06/28/2019

“Closets by Design provides professional service and a quality product. I am very satisfied.”

Review by
06/28/2019

“I would like to recognize Cay (out of their main office) for her exceptional service.”

Review by
06/28/2019

“My design consultant was extremely accommodating and made the process not only frictionless and easy but she made it fun to work with her.”

Review by
06/28/2019

“I've used other companies in the past and they are the best in the industry.”

Review by
06/28/2019

“Kathy Lloyd, the designer, did a very nice job and gave us good advice. We had two different installations two different times, and I don't recall the names of the installers. They both did a great job.”

Review by
06/28/2019

“The two fellows that put it in were really nice and professional.”

Review by
01/10/2019

“The finished closet is a showstopper. We really love it.”

Review by
01/08/2019

No review comments provided

Review by
01/06/2019

No review comments provided

Review by
01/05/2019

“Both my consultants...Donna and another girl (can't remember her name) Both were great.”

Review by
01/05/2019

No review comments provided

Review by
01/04/2019

“I would like to recognize the regional manager and the girl who came out, but I don't remember their names.”

Review by
01/04/2019

“Closets by Design met my expectations because when I was unhappy with something, the customer service worked with me a lot.”

Review by
01/04/2019

“They did a great job designing my closets. Both the salesperson and the installers were professional.”

Review by
01/04/2019

No review comments provided

Review by
01/04/2019

No review comments provided

Review by
01/03/2019

No review comments provided

Review by
01/03/2019

“from start to finish the crew had great communication and they were very professional. Closets by Design exceeded expectations and went above and beyond.”

Review by
01/03/2019

“It looks really good. It does what I need it to do. The finished product is good.”

Review by
01/03/2019

No review comments provided

Review by
01/03/2019

“The area in which Closets By Design exceeded our expectations is that the closet is beautiful and an overall quality product.”

Review by
01/03/2019

“It's been about a year so I don't remember names, but the guys who installed the closets were phenomenal. I had a toddler and a baby on the way and they worked hard to make sure everything was done in a timely manner. They made sure there were no little pieces on the floor when they were finished, and I really appreciated that.”

Review by
01/03/2019

“I was most satisfied with the installation.”

Review by
12/31/2018

No review comments provided

Review by
12/31/2018

“Jasmine was our designer and she was fantastic through the whole process.”

Review by
12/19/2018

“It was a quality installation.”

Review by
12/07/2018

“I would like to recognize the technicians who did my work for their exceptional service.”

Review by
12/07/2018

“I designed my closet with their designer because I knew exactly what I wanted. At the last minute, I realized I did not put any shoe shelves in and they were very willing to revise a tiny bit and make it work. They were very cooperative.”

Review by
12/07/2018

No review comments provided

Review by
12/04/2018

No review comments provided

Review by
12/03/2018

“My experience with Closets by Design was all great.”

Review by
12/03/2018

“The closet is excellent. It is 5 stars. The closet is still awesome. I'm still pleased with it.”

Review by
12/03/2018

“I liked them and they were very good.”

Review by
12/03/2018

“Everything turned out like I expected it should.”

Review by
12/03/2018

“The area in which Closets by Design of SE PA and Delaware exceeded my expectations was in the design.”

Review by
03/07/2018

“The work was done just as designed. There were a couple of things we wanted to adjust, and they came out and did them for free. It was amazing. One item, a year later, I expected them to charge me. It was a small item, and they came out and did it and said no charge. I was really delighted with that. It's a very good company, top to bottom. They put in a complete closet package and stuffed it with racks and cupboards. My wife designed it with their help. The two of them put together a really nice package, and they did it just as it was designed. We also did an office wall unit. It was very nice. I still like it to this day. Particularly noteworthy is that they are uniformly top-notch, as far as we're concerned. I would grade the overall experience with an A. We have recommended them to friends and colleagues.”

Review by
03/07/2018

“Closets by Design did two bedroom closets for us. They just designed a layout of shelving and racks. They sectioned them off into different compartments and things like that. They obviously measured and then brought their construction team in to take down our old setup and install the new one. They seem pretty flexible. They met on our time. She came and designed it for us, right in front of us, together. She sent through everything and we tweaked it after we all had a chance to think about it. We changed some features around and they were pretty easy to make those changes for us. It was a pretty easy working experience with them. Not that I had much to judge it by. They were the only group that we had in to do work like that, but it was pretty easy. I'd give them an A for my overall experience.”

Review by
03/07/2018

“I had an excellent experience working with Closets by Design. I had closets done. Years ago, I had them in to do a bedroom closet, and then I just had them in the last year to do my master bedroom closet. I worked with a gal named Karen. She was the designer. She worked with me on developing a schematic, as to where we would put everything and how we would set it up. It makes it very easy to do business with them. They just seem to be very together. I was very happy. It’s amazing when they did their design work and they take it back to have the items built to specification, they came in and knocked out the job in no time. I was really blown away. They were awesome. There are no complaints here. They get an A+ for the overall experience.”

Review by
03/07/2018

“I have a very good experience working with them. They did bedroom closets for me. The designer that came out really knew what she was doing. She was very organized and she was very good at what she was doing. My husband does that kind of stuff. He just didn’t have time to do this particular job, so he was very confident in what she was doing. She was very friendly but professional at the same time. She knew what she was doing, and I think that’s a good thing. She pretty much had it right on as to what my idea was when it was finished. It looked as good as or better than what I had hoped. The grade I'd give them is A+. I’ve had to recommend them to about four people so far.”

Review by
03/07/2018

“They installed units within our existing closets. I liked that they come to your home. They measure everything, and they configure everything to match what you have in your closet and what your needs are. And they follow-up. They come and make sure everything was properly installed, and they were done within the day. So, it wasn't very difficult to work around that. I would grade the overall experience with an A+. They were great. I would recommend them. I have recommended them.”

Review by
03/07/2018

“Beautiful. They gutted out our closets. They put in shelving for a shoe rack, shelving for sweaters, and they put in two racks for hanging up clothes. And they did that both on my side and on my wife's side. We have two separate closets. It was a positive experience because they were very professional. No mess and no fuss. They came in and they cut everything outside—measurements to a 'T', no guess. It was just a very professional experience. I would grade the overall experience with an A. I have recommended them to other people.”

Review by
03/07/2018

“I was overall happy with their services. It was a positive experience because they were very responsive to my needs and my concerns. I would grade the overall experience with an A-. One of the shelves is not holding the weigh that they were meant to, but that's going to be a customer service issue for them and a product service issue.”

Review by
03/07/2018

“They did organization of a master closet and a second bedroom closet. It was a positive experience because my salesperson and the designer was excellent. Particularly noteworthy is the installer. He was great, excellent, clean, and quick. I would grade the overall experience with an A+. I have recommended them.”

Review by
03/07/2018

“They did our closets. It was a big installation. The designer who came out was very friendly, and she understood what we were looking for and was able to put a design together that fit that. The installers were pretty good too. I would give them an A for my overall experience.”

Review by
03/07/2018

“I had a closet built and they made suggestions about that. It was a positive experience because they were very nice to deal with, and the interior designer that they sent out was very helpful. I would grade the overall experience with an A.”

Review by
03/07/2018

“I was very happy with the work I had done. They did all our closets. The bedroom closet and the downstairs closet. Nothing particularly noteworthy. It's been a while. I would grade the overall experience with an A.”

Review by
03/07/2018

“I liked that they were really friendly, they're very efficient, they were on time, and their work quality is really good. I would grade the overall experience with an A. I had a really good experience with them.”

Review by
03/07/2018

“They did three closets in the bedroom. It was a very easy experience. The workers were very courteous, polite and professional. I would grade the overall experience with an A+.”

Review by
03/07/2018

“It was a four-hour job. They did the job they were supposed to and everything seems sturdy and not coming apart. I would grade them an A.”

Review by
03/07/2018

“They installed a custom designed closet. It was easy and the workers were good. The salesperson was very nice. I would grade them an A.”

Review by
03/07/2018

“Closets by Design did cabinets in my garage and a bar in my basement. They were pretty knowledgeable. I would grade them an A+.”

Review by
03/07/2018

“I had closets put in my master bedroom. They were just average. I would grade the overall experience with a B.”

Review by
03/07/2018

“We had a problem with some molding that we do have to contact them about, but the service went fine. They did shelves and cabinets in an office, not a closet. They did what they said they were going to do. They were clean and did it in the time they said they would. There were no problems. Because we had an issue, I'd give them a B+.”

Review by
03/06/2018

“I liked that Closets by Design delivered as promised. They said it would be so many weeks, it would be installation, they gave very realistic expectations throughout the whole process and they met everything. So, it was a very good experience. They did my laundry room; they did cabinets and organization, and my kitchen pantry. They did a great job. I would grade the overall experience with an A+. They cleaned up, they put stuff down, and I never knew they were there. I did give their name to two people.”

Review by
03/06/2018

“They were accurate in their estimates. They were very professional and very friendly. They did very good work when they did their installation. They were on time. I had two walk-in closets done at our house. I had a bedroom wall unit done and I had an office done for my wife. They had four major projects done at our house. Overall, I would give them an A grade for excellent work.”

Review by
03/06/2018

“I liked that they spent a lot of time with me and really took the time to find out what I wanted. They were flexible, easy to work with, and provided a good product. They worked on my closets. I would grade the overall experience with an A.”

Review by
03/06/2018

“They did work for me last year and doing work for me next month. As far as customer service and their quote—they just seem to have the best deals and what I was working with as far as my budget. It was my closet, excellent with no issues. I'm likely to recommend them.”

Review by
03/06/2018

“They do a lot of work for me. I liked the fact that they know their business, they have a lot of experience, and they are very professional. They are very helpful and flexible. They have helped with many closets. I would definitely give Closets by Design an A+. I have already recommended them many times.”

Review by
03/06/2018

“Outstanding. I liked that they did a wonderful job. The girl that came was so nice, and everything went very well. I can't say enough about that company. They helped with a garage and three closets. I would grade the overall experience with an A+. The installers were very nice and very particular.”

Review by
03/06/2018

“They did a fantastic job.”

Review by
03/06/2018

“I had no problems. I would absolutely recommend them to a friend.”

Review by
03/06/2018

“I like how they had a design they came out here to show me it was very nice. They did two closets for me, I would grade them an A+.”

Review by
03/06/2018

“I think that they were open to doing things the way I wanted it. They were helping with closets in my home. Overall, I'd give them an A.”

Review by
03/06/2018

“The person that came out and measured everything was knowledgeable. And the workers were polite and they did everything timely, so I have no complaints. They were working on a closet. I would grade them an A+.”

Review by
08/21/2016

“We had three estimates for our closets. The presentation that Kelly arrived with beat the others hands down. She was dressed professionally, had samples, and offered suggestions where needed and when asked for. Because her measurements were spot on, the installers were in and out in just over an hour for two closets. Most of that time was spent in prepping the area and cleaning it up to leave the place spotless. I have shown my closets to others in our development and I hope they get a lot more jobs here.”

Review by
08/18/2016

“It was a quick process. The lady that came out was great. Everything she said she was going to do turned out exactly the way we discussed, and it was done pretty fast, so it was really nice. I'd give them an A+ rating.”

Review by
08/18/2016

“The quality of the work and the specifications made it positive for me. I'd grade it an A. They cleaned up. They knew what they were doing.”

Review by
08/18/2016

“It was very good. Everything was excellent. They were A. There were a couple issues with the quality of the work. The cleanliness was excellent. The expertise was excellent.”

Review by
08/18/2016

“I'd grade them an A+.”

Review by
08/18/2016

“They did garage organization. I'd give them an A+.”

Review by
08/17/2016

“I'd give them an A.”

Review by
08/17/2016

“I was satisfied. They delivered as expected. They were doing a custom closet. I'd rate them an A overall.”

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