Chimney Cricket
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Chimney Cricket has received 4.8 out of 5 stars based on 279 customer reviews. Learn about Our Research Process.
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9th year as a Best Pick
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"Since 1989, Chimney Cricket has provided comprehensive, quality, and reliable chimney sweeps, inspections, and repairs. We pride ourselves on our customer service and safety. Our master-level technicians have years of experience and are certified by the Chimney Safety Institute of America."

Philip Taggart | Founder
Company Information
Services Offered
Chimney Cricket offers a full range of residential chimney, fireplace, and hearth services, including chimney inspection, sweep, repair, rebuilding, and restoration. The company offers full-service masonry restoration, including brick, stone, and stucco. Chimney Cricket's showroom offers design and installation of wood, gas, pellet, and electric fireplace and hearth stoves and inserts.
Warranty
Chimney Cricket offers a lifetime warranty on stainless steel chimney flue liners and caps.
Company History
The local, family-owned-and-operated company began servicing the Delaware County area in 1989.
Distinctions
The company's technicians hold a number of certifications from industry organizations, including Chimney Safety Institute of America (CSIA), National Fireplace Institute (NFI), and Fireplace Investigation, Research & Education Service (F.I.R.E).
Areas Served
Ardmore, Bala Cynwyd, Berwyn, Broomall, Bryn Mawr, Chadds Ford, Cheyney, Concordville, Devon, Gladwyne, Glen Mills, Haverford, Havertown, Immaculata, Malvern, Media, Merion Station, Narberth, Newtown Square, Paoli, Springfield, Swarthmore, Thornton, Villanova, Wallingford, Wayne, Wynnewood
Address
101 State Road
Media, PA 19063
Hours
Mon
10:00 am - 4:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed
Licenses
PA119392

Compiled Score:

Chimney Cricket has received 4.8 out of 5 stars based on 279 customer reviews. Learn about Our Research Process.
5
264
4
5
3
0
2
3
1
7
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10/04/2022

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09/27/2022

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07/20/2022

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07/20/2022

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07/18/2022

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07/16/2022

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07/16/2022

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07/16/2022

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07/16/2022

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07/15/2022

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07/14/2022

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07/11/2022

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07/10/2022

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Review by
07/07/2022

“I wouldn't recommend Chimney Cricket to anyone.”

Review by
07/06/2022

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07/04/2022

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Review by
07/03/2022

“Excellent service, polite, professional and work performed on time. I would highly recommend Chimney Cricket to family and friends.”

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07/03/2022

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07/03/2022

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07/03/2022

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07/01/2022

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Review by
06/30/2022

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Review by
06/30/2022

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Review by
06/30/2022

“They were very professional and on time.”

Review by
06/30/2022

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Review by
06/30/2022

“They were very professional and very kind. They answered all of my questions. I didn't have any problems. They even tried to make sure my carpet stayed clean. I liked them very much. He even took a video with his phone and emailed it to me, just in case I needed to review it.”

Review by
06/30/2022

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Review by
06/30/2022

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Review by
06/30/2022

“I thought they were fantastic. They did the job efficiently. The workers were very pleasant and respectful. The work product was wonderful in the end.”

Review by
06/30/2022

“Everything was explained up front. They showed up when they said they would. They were careful to control the dust.”

Review by
06/30/2022

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06/30/2022

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Review by
06/29/2022

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Review by
06/28/2022

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Review by
06/28/2022

“I would likely recommend Chimney Cricket. The servicd tech was very nice, knowledgeable, and professional.”

Review by
06/28/2022

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Review by
06/28/2022

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Review by
06/06/2022

“I recently referred them to my brother-in-law.”

Review by
05/28/2022

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Review by
05/28/2022

“They were prompt, courteous and professional.”

Review by
05/28/2022

“I wasn’t home when the guy came, my son was….my main reason for having you come out was to put a cap on the top…every year we get birds that build a nest, and they are back again this year…the guy said he needed two people in order to put a cap on it-I guess it was too high up — I got a price for around $4,000 to do repair work which I CANNOT afford so I just won’t be using my fireplace but I do really wish the cap was able to be put on because listening to these birds in my family room is extremely annoying”

Review by
05/23/2022

“We had an excellent experience with the mason who repaired and extended the stone surround. However, the quotes for the chimney repair were very high and they didn’t provide any options other than stainless steel insert which we didn’t want to do.”

Review by
05/21/2022

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Review by
05/21/2022

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Review by
05/21/2022

“They told me I needed work done that no other chimney expert agreed with and their prices were outrageously high”

Review by
05/18/2022

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Review by
05/18/2022

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Review by
05/18/2022

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Review by
05/17/2022

“Overall, we had a very good technician. The tech was very knowledgeable and thorough.”

Review by
05/16/2022

“Extremely thorough”

Review by
05/16/2022

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Review by
05/16/2022

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Review by
05/16/2022

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Review by
08/04/2021

“Assisted in decisions regarding options available…very helpful!”

Review by
07/15/2021

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Review by
07/12/2021

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Review by
07/12/2021

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Review by
07/12/2021

“I only had them to do an estimate then had a problem with the billing so would recommend else.”

Review by
07/08/2021

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Review by
07/05/2021

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07/05/2021

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07/05/2021

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Review by
05/19/2021

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05/19/2021

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05/19/2021

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Review by
05/19/2021

“Yes.”

Review by
05/18/2021

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Review by
05/12/2021

“competent, punctual, clean - a delight to have them!”

Review by
05/12/2021

“They were professional, came on time, did what they had to do, cleaned up, and left.”

Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

“I was promised a ne fireplace by the nd of March and am still waiting in mid-May when I no longer need the heat.”

Review by
05/12/2021

No review comments provided

Review by
05/11/2021

“The gentlemen that came to my home were professional, polite, and they answered all of my questions and were very nice.”

Review by
05/10/2021

“The gentleman that came out was very knowledgeable.”

Review by
05/10/2021

“Everything about them was good. They were professional, came on time, and easy to work with. We had an issue where one of the gutters was damaged on accident. They were able to get someone out immediately to fix it.They did a really great job.”

Review by
05/10/2021

“They very professional. They seemed to know what they were doing. They were neat, tidy, and cleaned up after themselves. Their professionalism was exceptional.”

Review by
05/10/2021

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Review by
05/10/2021

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Review by
05/10/2021

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Review by
05/10/2021

“They do not return calls.”

Review by
05/10/2021

“Chimney Cricket lied from the minute they walked into my house.”

Review by
05/08/2021

“Our quote was detailed and well explained. The work was completed in a timely manner, by courteous and professional staff, and our worksite was left clean. We're delighted with the finished product!”

Review by
05/08/2021

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Review by
05/07/2021

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Review by
05/07/2021

“Professional and knowledgeable staff who give quality service. We use them every year to sweep our chimney and to check our chimney's structural integrity.”

Review by
05/07/2021

“ALL I GUYS CAME 3 HELP ME IN A SERIOUS SITUATION. MUCH APPRECIATED.”

Review by
05/07/2021

“I previousely gave chimney Cricket 5 stars since my recent service call i will give them a 3 star and really shouldnt be that high! $325.00 for a service call to fix flame going out and never fixed it spent 3hours of talking to me and walked away saying they were going to order limit switch AND after checking a month later still never ordered so i looked up model and ordered part myself for $15.00 and installed myself in 15 minutes! SO $325.00 for a $15.00 part that took 15 minutes! THAT I INSTALLED!!! But I will give them another chance before i move on since i know someone that works for this company I just don't like being ripped off!!!!”

Review by
05/07/2021

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Review by
01/19/2021

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Review by
01/19/2021

“I had an issue with a cap coming off. I am not sure if it was to do with the work they did. They came back out and put it on free of charge. They were very responsive.”

Review by
01/18/2021

No review comments provided

Review by
01/12/2021

“Organized scheduling. Timely and professional workmanship.”

Review by
01/07/2021

“They were professional, responded quickly, and I think they did a good job.”

Review by
01/07/2021

No review comments provided

Review by
01/05/2021

“Very professional, on time, good price and clean work”

Review by
01/04/2021

“The gentleman who worked on the chimney was very courteous, very conscious about not getting the house dirty. He got the carpet a little bit dirty but was very self-conscious about cleaning it up.”

Review by
01/01/2021

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Review by
12/31/2020

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