Alliance Chimney & Energy, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 173 Surveys
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Compiled Score: star star star star star
Alliance Chimney & Energy, Inc. has received 5 out of 5 stars (A-rating) based on 173 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"We focus on providing quality work and materials. Our goal is to educate our clients on ways to utilize their chimneys and fireplaces to their fullest potential, and we aim to assist them in saving money by reducing heating costs. We believe that you should be more satisfied with your home when we have completed our work."

Charles McHenry | Owner
Company Information
Services Offered
Alliance Chimney & Energy provides a wide variety of chimney and fireplace services, including inspections, cleaning, sealing, and tuck-pointing in addition to repairing stucco, brickwork, and masonry. The company also installs wood, gas, and pellet stoves as well as chimney liners, caps, and screens. Alliance Chimney & Energy offers free estimates.
Company History
The local company was founded in 2009.
Distinctions
Owner Charles McHenry is a Chimney Safety Institute of America (CSIA) Certified Chimney Sweep.
Additional Information
Alliance Chimney & Energy uses products by brands such as Regency, Mors?, St. Croix, and Hargrove.
Licenses
PA016683
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were great. They did a chimney certification and a recap on top. I liked that they were professional, timely, they were just wonderful to deal with. I would grade the overall experience with an A.”

“Alliance was great. They put up a chimney screen and did an inspection. I liked that they were quick to respond, initially, when I was looking for a quote. The workers actually did more than what I paid for. I would grade the overall experience with an A+.”

“They were fine, except they said something about a door for my fireplace entry—but otherwise, they did everything great. I liked that they did a good job and were courteous. I would grade the overall experience with an A.”

“Alliance cleaned my chimney. I liked that they said what they were going to do, and they did it. I would grade the overall experience with an A+.”

“Always. They are very good people. They did the build and do the cleaning. I liked that they are very easy to work with. They are very complementary to your schedule and the cleaning. I would grade the overall experience with an A+.”

“They did some work on my chimney, but I can't remember what they did. I liked the workers themselves. They explained what they were doing, finished the job on time, and were pleasant. I would grade the overall experience with an A+.”

“All that I know is that they were all friendly, and they did good. I liked that they were very friendly. I would grade the overall experience with an A+.”

“They were good. They did a repair to the top of the chimney and put a cap on it, and they reinstalled a gas fireplace log set. I liked that they were very prompt, did good quality work. They were very conscientious—did a good job. I would grade the overall experience with an A+.”

“They cleaned it out, and they repaired anything that needed repair. They are very nice to work with. I liked that the chimney looks a lot better, and they are very careful not to let all that soot get all over everything, and they're nice people. I would grade the overall experience with an A. They are one of my favorite providers who care for the house.”

“They installed a stainless steel chimney because I had a new heater put in. I liked that they came quick and did the job effectively. They were all very customer service. They took care of and made sure the house was clean, and got rid of the old equipment. They did a good job. I would grade the overall experience with an A.”

“They did a chimney inspection and cleaning. I liked that they showed up, did what they needed to do and got out, and they were quick and they were efficient about it. I would grade the overall experience with an A.”

“They cleaned the stone on the fireplace. I liked that they were very easy to talk to, they explained everything very clearly, and they were out when they were supposed to, and everything was fine. I would grade the overall experience with an A.”

“They did various chimney repairs and maintenance. I liked that they were responsive and helpful. Overall, very helpful. I would grade the overall experience with an A.”

“They cleaned my chimney. I liked that they were quick, and he fixed it. I believed he had a friendly disposition. I would grade the overall experience with an A.”

“They did an inspection and a cleaning. They just gave us some good information, first-time homeowners, so it's all a new experience for us so they were good with us, telling us what we should know, what we shouldn't know, and those kinds of things. I'd give Alliance an A.”

“They did the rebuild some of the outside stucco—cracks, the top crown, cleaning—and there was some firebox masonry they had to build. I liked that the guy was very accommodating as far as—it was during the winter, so you couldn't get a ladder up, because it was so much snow. And he came back shortly afterward and did it as soon as he was able to. He went out of his way to accommodate our situation, and I think he did a very good job. I would grade the overall experience with an A.”

“They installed the gas insert. I liked that they were very professional. They were courteous and on time. I would grade the overall experience with an A.”

“It was a good experience. They put a wood stove in our house. I liked that they did what they said they were going to do, and they were nice people. Very congenial. I would grade the overall experience with an A.”

“Alliance Chimney cleans my chimney, and they're excellent. It's a good company. I would highly recommend them.”

“They're the best. They're very professional and honest. I've been using them for a long time, and they're great. They're an A+.”

“The workman was extremely courteous and efficient. I think he went over and above what you might expect. They did a great job. I'd give them an A+.”

“The owner is terrific. He's responsive, he shows up when he says he's going to, and he knows what he's talking about. He projects sincerity and honesty, and that's important. They're an A.”

“I had a great experience with Alliance Chimney. They were thorough, they were very clean about what they did, and they showed up on time. They lived up to their commitmentᾹA+.”

“They were good. I don't really know anything else but them. But they did a fairly good job. I didn't mind having them in my house. I thought they were lovely. It was excellent. There were no complaints. I would highly recommend them.”

“They've been very good. They just did it. They were very flexible with their schedule. We said show up on Saturday afternoon and they came. They did a follow up with us to do our first burn when you use the stove they put in. They're really friendly, very nice, easygoing guys. It was great. I'd give them an A+. They did a pretty good job cleaning up, but we're super picky. They could be a little cleaner, but, overall, I thought they did a very, very good job. I would absolutely recommend them again.”

“They're just really easy to work with. I'd give them an A. I would highly recommend them. I already have.”

“They did work for me. They were excellent. I have no complaints. I would definitely recommend them.”

“They're great. They were excellent. I have no complaints. I would recommend them.”

“They were excellent. I have no complaints. I would recommend them.”

“They did a great job. It was excellent. There were no complaints.”

“They were excellent. There were no complaints.”

“They're very clean and friendly and professional. I'd give them an A+.”

“They did clean the chimney. I'd give them an A+.”

“They suggested I make a minor repair, but they said there was time for that and I could wait. They didn't try to sell me something I didn't need. I'd give them an A+.”

“I use them frequently. I'd give them an A+. I have recommended them.”

“I'd give them an A+.”

“They've always done a fine job for me. I'd give them an A+.”

“They're very good. They were honest. They were quick. My neighbor recommended them because they had a problem that other chimney guys couldn't do and they did it. They figured it out. They just did a really good job for us. I don't think I've ever charged for anything. I'd give them an A+.”

“They sealed my chimney. They did a great job. They cleaned it and sealed it. I'd give them an A+.”

“I like Alliance. They do a really good job. I'd give them an A+. I would definitely recommend them.”

“They were very friendly, very competent, and we're very happy with what they did. I'd give them an A+.”

“I'd give them an A+. I have already recommended them.”

“I'd give them an A+.”

“They were definitely professional. They were on time. The kept the job site clean, so they did a very good job. I'd give them an A+. They were very good.”

“They were pretty honest and open with what needed to get done. They came, were timely, and were in and out. I'd give them an A.”

“I'd give them an A.”

“They cleaned my chimney. They were good. I'd give them an A.”

“I'd give them an A. I just recommended them to my neighbor and they just set up an appointment.”

“I always have a positive experience with them. They've always been good guys. They're polite. They're mindful of keeping things clean. They're mindful of our furniture. They're mindful—they're up on the roof making sure I don't have any issues with leaks or anything on that order. They've always worked with my schedule and they communicate real well. I've got nothing but good things to say about them. I'd give them an A. I use them every year.”

“I'd give them an A.”

“They were here when they said they were going to be. They're reliable, on time, polite, and courteous. I would absolutely use them again. I'd give them an A. I have recommended them and would do so again.”

“They were prompt and on time and it was fine. I'd give them an A.”

“They're great. I'd give them an A.”

“They realigned my furnace, heater, and chimney. I've used them ever since for cleaning my furnace flu and wood stove flu. I'd give them an A. I have recommended them to several people.”

“They were prompt. They told us what they were going to do and did what they said. I'd give them an A.”

“I'd give them an A.”

“I've been dealing with them for three years. I like their timeliness. I'd give them an A.”

“I had a great experience with them.”

“We had no problem at all. We'd call them again.”

“They were great. I'd give them an A.”

“They showed up on time, they did the job as promised, and it definitely cost what they said it would. They fixed a chimney cap, and they put a liner in and made minor repairs where they were needed. They were here, they were done, and they were good. They cleaned up everything. It was generally good all around. There was nothing that super stood out besides the fact that it was entirely competent work. I would give them an A.”

“They're excellent right down the line.”

“The work was excellent, and I have no complaints.”

“I think it was two years ago. It was a positive experience. It was excellent work that they completed with no complaints. It was an A-grade work.”

“We are very happy with the service. They fixed everything. They put in a new system, and it works very well. They put in a new gas system and some device that makes it more efficient. They fixed the flue, and now we don't have cold air pouring in. It's perfect. If anyone asked me about the company, I would recommend them. They're an A-rated company.”

“They were fine. I'd give them an A. The work was excellent, and I don't have any complaints.”

“The work was done for an elderly lady that I keep tabs on. I think the experience was positive with Alliance. She had to have a new chimney liner put in. As far as I know, their cleanup was pretty good. I would recommend them. They're A+.”

“They responded quickly, they were polite, and they knew what they were talking about. They inspected our chimney. It did not take long. They were here for less than an hour. I would recommend them. I'd rate them as an A+.”

“They're excellent—top shelf. They did a chimney sweep recently, and they put my wood stove in three years ago as well. It was just very clean and very punctual and everything. They're an A+ company.”

“I had a really positive experience with them. They came out and did an estimate. They were really thorough. They followed up on it after they left to see if I had any questions. They came when they were scheduled. Due to the weather, they were not able to do outside work on the chimney; they said that as soon as it cleared up, they would be back. They gave me a call when the weather was nice, came back, and finished the job. They were great. I needed some chimney repair stuff that they did on the outside of the house. They replaced part of the flue and the damper, and they replaced the cap at the top. They're an A+ company. I would definitely call them and use them again. If a friend or neighbor asked about the company, I would definitely recommend them.”

“They did a very good job. They kept it clean, and they were friendly. They cleaned my wood-burning stove. I would recommend them—I actually have. I'd grade them A+.”

“They did great work. I would give them an A grade.”

“The work was done during the summer. They did a good job, and I was very satisfied with the service.”

“They did a good job installing it, and it works really good. It starts well. I just like it. I wish the winter was a little colder so I could use it more. I like it a lot. It took them a little while, but they had to put in a special order. They took it out of the box and it had the wrong rim on it, so we had to send it back, and it took four or five weeks to do that. It was in the summer anyhow, but otherwise it was a good experience. I would give them an A grade.”

“They had personalized service. They had two guys out here that worked; they got the job done on time, and they were efficient about it. They were putting in a stainless steel chimney sleeve. I would give them an A. I was quite pleased.”

“They were honest and up front, they adhered to their estimate, and they adhered to the time they said they would be here. They worked on Saturday. They accommodated my schedule, and they came back to address things that I was at first concerned about. They installed a new freestanding wood stove, chimney pipe, and chimney cap. I would rate them as an A.”

“I would absolutely give the company an A.”

“It was really, really bad weather that day, so they did most of the job, and then they said they would come back on a better day that would be better for the exterior of the chimney. So far, it seems good. I think they were friendly and easy to work with. It was pouring outside, and they were careful not to get the house wet as they went in and out. They're an A-rate company.”

“They were just good. They came in and took care of business. They seemed knowledgeable. I did have a little problem eight months later, so I called them back, and they took a look at it. They fixed it free of charge. It was something to do with my chimney. I think the owner came over and gave me the original estimate, so that was nice. Everyone was friendly and courteous. I would grade them as an A.”

“They were very prompt with their service. They showed up right in the window that they said they were coming in, and they did the job pretty quickly. They installed an insert for us. They were just really nice guys. I would give the company an A.”

“They're very good. I liked the fact that they came back and repaired things. They came back and made sure that we were happy. They installed a pellet stove. The gentleman that installed it came back, and we became friends. He's a nice guy, and I like him. They're an A.”

“We had them install a fireplace insert for us. We had some trouble with the gasket a few months afterward, but they actually came out and replaced the gasket for us. They were pretty prompt about it. When they installed the fireplace, it was actually the wrong one that we had ordered, and they just came in and redid the faceplate and the installation for us as well. They've pretty much always responded back to us in a prompt and timely manner—I've never had to chase them down or do any kind of phone tag or anything like that. I would give the company an A rating.”

“They were on time. They came, they did what they said they were going to do, and they gave me a thorough report on what our chimneys were like. They were just very cooperative and friendly. They did good. I would hire them again. One of our neighbors had used them nearby, and that's how we found out about them. The company gets an A from me.”

“They seemed fine. They did what they came to do. They seemed professional. They were installing a new chimney liner. They seemed friendly, and they got the job done. They were recommended by a neighbor. I would give them an A.”

“They're clean, timely, and efficient. They worked on two different chimneys—front and back. I had them replace a lot of the bricking in the back side, and they did a great job with that. In the front chimney, they put a new liner in it and did some other work. They were on their game. They were there, and they were always calling to make sure that the time worked for me. I've had a lot of guys in that business, and these guys were on top of their game. I've already recommended them out to other people. They're an A-grade company. They were good.”

“They got everything I needed done, and they provided a good list of suggested work and broke it down. They just did my chimney inspection. They're very good at explaining the particulars of what I needed. They were referred to me from a friend of ours. I'd rate them as an A.”

“They completed the work that they said they would do in a timely manner, and they did a very nice job. They were cleaning the chimney and doing installation work and lots of other work. They were easy to deal with. I'd give the company an A grade.”

“They did a chimney sweep job. They came, did what I asked them to, and then left. I didn't feel like they tried to pad their bill or come up with work that was unnecessary. I would give them an A because there's no problem with it.”

“They found some problems with our chimney. They did a great job. I thought they were fine. I would recommend them, and I would use them again. They did clean the chimney, and it's been working fine. I had a friend who recommended them—he gave me their name and number. They get an A from me.”

“It was 100 percent more than positive—fabulous, wonderful, and fantastic. First of all, their work was wonderful. They were so careful—every time they came in, they put the booties on. They cleaned up everything. I can't say enough wonderful things about them. I'd give them an A with four pluses.”

“It was amazing. They are really nice, easy to work with, clean, and conscious of other people's space. It was very complicated, and they did an amazing job. My friends and neighbors use them because I recommended them. They're an A.”

“They are the best company I think I've ever worked with. They were down to earth, and they explained everything to me. The person I deal with is always Chuck—you're talking to the same person all the time. They put in a new flue liner. I'd give them an A+. They are wonderful.”

“They were on time, friendly, and very informative, and the products have been great. Any questions that I had, they called me back with answers. They did fantastic service. I couldn't recommend them more. They installed a fireplace insert. Someone highly recommended them, and I would pass along my recommendation. They're an A-rated company.”

“I liked everything about them. They were punctual, and I liked their service. I was having the rest of my house done at the same time, and they did superior work over the other people. They were one of the best contractors I've ever dealt with. They put a chimney sleeve in and recoated the chimney with stucco. I would give them an A.”

“They installed a fireplace for us, and everything was fantastic. We had not one complaint. My dad was there when they were installing it and was very impressed. In fact, he is going to have them do work for him. I'd give the company an A rating.”

“They did a chimney sweep. I liked their responsiveness in setting up and following through with the appointment. If a friend or neighbor asked about the company, I would recommend them. They would get a perfect score on the chimney sweep. I didn't have an issues, so I would give them an A grade.”

“Everybody was really great to work with. They gave me all the information I needed, and they did great work. They installed a wood-burning fireplace insert, and it's great today. It took maybe three hours. I would recommend them, and I'd say that they're excellent. They're A+.”

“They were on time, and they're honest. I usually have the same person come every year, and they are knowledgeable. Every year, they come and inspect our fireplaces and chimneys. They do an annual inspection, and then if there are any repairs needed, they do the repairs. If a friend or neighbor asked about the company, I would recommend them highly. It's an A+ company.”

“They redid a chimney for us. They straightened it out, put in support, did a little bit of work, and cleaned it. They also indicated that it was a completely safe construction and that our original worry was not important with the way everything was constructed. It was very prompt. They were there when they were scheduled to be there, and they completed their work in their report. They did it in a very complete manner, and when they were finished, they were gone. It was just a good experience. I would give them an A for excellent work.”

“They were doing a cleaning job the last time. The work was excellent, and I have no complaints.”