Alliance Chimney & Energy, Inc.
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Alliance Chimney & Energy, Inc. has received 4.8 out of 5 stars based on 49 customer surveys conducted through GuildQuality.
5
45
4
2
3
1
2
0
1
1
6th year as a Best Pick Call
"We focus on providing quality work and materials. Our goal is to educate our clients on ways to utilize their chimneys and fireplaces to their fullest potential, and we aim to assist them in saving money by reducing heating costs. We believe that you should be more satisfied with your home when we have completed our work."

Charles McHenry | Owner
Company Information
Services Offered
Alliance Chimney & Energy provides a wide variety of chimney and fireplace services, including inspections, cleaning, sealing, and tuck-pointing in addition to repairing stucco, brickwork, and masonry. The company also installs wood, gas, and pellet stoves as well as chimney liners, caps, and screens. Alliance Chimney & Energy offers free estimates.
Services Not Offered
The company does not provide service north or east of Route 73.
Company History
The local company was founded in 2009.
Distinctions
Owner Charles McHenry is a Chimney Safety Institute of America (CSIA) Certified Chimney Sweep.
Additional Information
Alliance Chimney & Energy uses products by brands such as Regency, Morsø, St. Croix, and Hargrove.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
Address
73 Rittenhouse Place
Ardmore, PA 19003
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
7:30 am - 5:00 pm
Sun
Closed
Licenses
PA016683

Compiled Score:

Alliance Chimney & Energy, Inc. has received 4.8 out of 5 stars based on 49 customer surveys conducted through GuildQuality.
5
45
4
2
3
1
2
0
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/14/2021

No review comments provided

Review by
08/14/2021

No review comments provided

Review by
08/14/2021

“I'm very pleased”

Review by
08/13/2021

“I would like to recognize the owner that I spoke to for his exceptional service. There was a mix up with the estimate. The salesperson wrote something on the invoice after he already gave me a copy, so it wasn't the carbon copy. His boss got it straightened out and it was all good.”

Review by
08/13/2021

“They are so thorough, professional, courteous, and was done in a timely manner. they didn't charge me when they came to inspect the chimney either. I have already recommended them to a hand full of people.”

Review by
08/13/2021

“They were all very good.”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

“The communication with the salesperson was good. There were a few issues that needed to be resolved prior to the work being done. He quoted me for a heat shield and said I needed to have some of the wiring moved to do that. I paid an electrician $300 to move everything. However, when the technicians arrived to do the work, they changed plans and said they did not need to put up the heat shield. This meant that I paid an electrician for no reason. Also, the heat shield was in the original quote, but I did not get this heat shield though I paid the whole amount of the quote. I paid a lot of unnecessary money. The salesperson should have known that I did not need a heat shield.”

Review by
08/11/2021

“They met my expectations with the price and promptness/punctuality.”

Review by
08/11/2021

“One of the best vendors I have ever dealt with.”

Review by
08/10/2021

No review comments provided

Review by
08/09/2021

“I was satisfied with everything. They were very very straight forward, honest, and the pricing was fair. We were looking to possibly get some professional work done. He said it would probably be out of our price range. He was upfront about it, and did some basic stuff for us that we needed done. He saved us a lot of money, and he didn't take advantage of us. It was a pleasant business transaction.”

Review by
08/09/2021

“I would like to recognize the owner for exceptional service!”

Review by
08/09/2021

“They have good customer service, good communication, and do quality work.”

Review by
08/09/2021

“I would like to recognize everyone.”

Review by
08/09/2021

“They did an excellent job.”

Review by
08/09/2021

“They were so honest. Mike came out the very first time, and did a thorough assessment on the situation, and really recommended that we wait to think about it. He also said to contact other people. He was so honest. We did all those things, and we called him back. The initial assessment was free, even though it was several hours long. He wouldn't let us pay for it. It was incredible that he spent that much time, and also recommended us to call other people for other opinions.”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

“They took a long time to do the work. They had to keep coming back.”

Review by
01/05/2021

No review comments provided

Review by
12/22/2020

“They met my expectations.”

Review by
12/20/2020

“They were helpful”

Review by
12/16/2020

“They explained everything pretty well.”

Review by
12/15/2020

“I do not remember any names, but I have worked with four different people over the last five years, and they have all been excellent. I would like to recognize all of them.”

Review by
12/14/2020

No review comments provided

Review by
12/13/2020

“Chuck has been great to work with and the entire crew was also terrific.”

Review by
12/12/2020

“I would like to recognize the manager.”

Review by
12/12/2020

“I would like to recognize Chuck McHenry for his exceptional service.”

Review by
12/10/2020

“These guys are the best and most honest place going right now. I am very happy I have found someone I can trust, and that's reasonable.”

Review by
12/08/2020

“I would like to recognize the person who cleaned the chimney and wood stove for exceptional service.”

Review by
12/08/2020

“The guys did a professional job in a very timely fashion”

Review by
12/08/2020

“I have been using them for 10 years and they always provide great service.”

Review by
12/08/2020

“I would like to recognize Chuck for exceptional service.”

Review by
12/08/2020

“Alliance Chimney & Energy did a good job. They shielded my chimney and then came back to do some leak repairs. I am satisfied with the work they did.”

Review by
12/08/2020

“The owner of Alliance Chimney & Energy, Chuck, was great and provided me with exceptional service.”

Review by
10/08/2019

“The technicians were very courteous, friendly, and respectful.”

Review by
09/27/2019

“They gave me an excellent price.”

Review by
09/27/2019

No review comments provided

Review by
09/25/2019

“I am satisfied with the service. The technician found out the real problem and fixed it.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Alliance Chimney & Energy did excellent work and they are very reliable.”

Review by
09/14/2019

“Great”

Review by
09/13/2019

“Outstanding team including phone support, engineering, operations, and technical delivery.”

Review by
09/12/2019

“Chuck and the Alliance team are experts in their field and always seem to accommodate my and my clients' scheduling requests.”

Review by
09/10/2019

“Maybe Jeff or Mark .. The guy they send out to my house is awesome. They replaced my insert when there was a problem. They exceeded expectations. The service was faster than planned. The new replacement insert was delivered early and installed early.”

Review by
09/10/2019

“We had issues and they satisfactorily addressed the issues.”

Review by
09/10/2019

“In all areas.”

Review by
09/10/2019

“I would recognize the two guys who did the work for their exceptional service.”

Review by
09/10/2019

No review comments provided

Review by
02/12/2019

“They explained everything very well. They showed me all the materials they were going to use, and showed me the finish product after it was done. My experience was great!”

Review by
02/07/2019

“We're satisfied with their product delivery.”

Review by
02/07/2019

“I was satisfied with their quickness. They were really succinct in what they did. They stuck to the schedule, got in, got it done and got out. They left a clean work site. I was satisfied with the overall job. I can't think of anything wrong.”

Review by
02/07/2019

“Alliance Chimney & Energy met or exceeded my expectations in all areas.”

Review by
02/02/2019

“Everyone we met through Alliance was great. Chuck was very responsive to meeting with me quickly, understanding our issues, quoting the job, and answering our questions. Mike Dunn, our lead tech, was super knowledgeable, always willing to answer questions, very focused on doing a good job, and concerned about resolving our challenges. Could not have asked for more!”

Review by
01/26/2019

“My expectations were exceeded. Their craftsmanship and ideas to make a perfect and beautiful space was impressive”

Review by
01/26/2019

“I'm not exactly sure of how the mechanics work, but my dad and I were satisfied.”

Review by
01/26/2019

No review comments provided

Review by
01/23/2019

“Speed, Cleanliness and Knowledge”

Review by
01/20/2019

No review comments provided

Review by
01/19/2019

No review comments provided

Review by
01/16/2019

No review comments provided

Review by
01/16/2019

“It has been over a year ago. I wish I could remember their names because they were excellent. The work on the exterior chimney was awesome. They even replaced the rusted out chimney door that was on the outside and painted it. They left me an extra can of paint incase I needed to paint it again. They were just awesome.”

Review by
01/16/2019

“My expectations were met.”

Review by
01/14/2019

“I've used Alliance for two big jobs for my home. The first was for my chimney , which was crumbling and falling apart. I called Alliance and another company for estimates. The first company would only give me an estimate if I would send them photos and would not come out for a few months. I called Alliance and spoke to Chuck who immediately put me at ease and made time to come over at my convenience to look at the chimney. He gave me an honest assessment, even telling me what I didn't need, and his price was much better, too. I scheduled the work to be done. They did a fantastic job. My neighbors were impressed too and said it was fascinating to watch them transform my dilapidated chimney into a beautiful one. I also hired them a couple of years later to install a gas fireplace and again they did an exceptional job. I feel blessed to have found Alliance and would not hesitate to recommend them without reservation.”

Review by
01/14/2019

“Your staff is always very careful about the interior of the home. They even wear booties to protect the home.”

Review by
09/25/2017

No review comments provided

Review by
09/25/2017

“I had asked them to check out the chimney because we had just moved in, and I wasn't sure if anyone had looked at it. I think the normal cost of it, to get your chimney cleaned and looked at, is $150—but he looked at it and said, ‘This thing is as clean as a whistle; I couldn't possibly charge you to do anything.’ So, he only charged me a portion of it. I would use them every year going forward, because they felt like good, honest, normal people. It was great. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They did the rebuild some of the outside stucco—cracks, the top crown, cleaning—and there was some firebox masonry they had to build. I liked that the guy was very accommodating as far as—it was during the winter, so you couldn't get a ladder up, because it was so much snow. And he came back shortly afterward and did it as soon as he was able to. He went out of his way to accommodate our situation, and I think he did a very good job. I would grade the overall experience with an A.”

Review by
09/25/2017

“They cleaned it out, and they repaired anything that needed repair. They are very nice to work with. I liked that the chimney looks a lot better, and they are very careful not to let all that soot get all over everything, and they're nice people. I would grade the overall experience with an A. They are one of my favorite providers who care for the house.”

Review by
09/25/2017

“They did an inspection and a cleaning. They just gave us some good information, first-time homeowners, so it's all a new experience for us so they were good with us, telling us what we should know, what we shouldn't know, and those kinds of things. I'd give Alliance an A.”

Review by
09/25/2017

“Alliance was great. They put up a chimney screen and did an inspection. I liked that they were quick to respond, initially, when I was looking for a quote. The workers actually did more than what I paid for. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They were good. They did a repair to the top of the chimney and put a cap on it, and they reinstalled a gas fireplace log set. I liked that they were very prompt, did good quality work. They were very conscientious—did a good job. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They were fine, except they said something about a door for my fireplace entry—but otherwise, they did everything great. I liked that they did a good job and were courteous. I would grade the overall experience with an A.”

Review by
09/25/2017

“Yes, it was a good experience. They put a wood stove in our house. I liked that they did what they said they were going to do, and they were nice people. Very congenial. I would grade the overall experience with an A.”

Review by
09/25/2017

“They did a chimney inspection and cleaning. I liked that they showed up, did what they needed to do and got out, and they were quick and they were efficient about it. I would grade the overall experience with an A.”

Review by
09/25/2017

“Always. They are very good people. They did the build and do the cleaning. I liked that they are very easy to work with. They are very complementary to your schedule and the cleaning. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They did various chimney repairs and maintenance. I liked that they were responsive and helpful. Overall, very helpful. I would grade the overall experience with an A.”

Review by
09/25/2017

“Alliance cleaned my chimney. I liked that they said what they were going to do, and they did it. I would grade the overall experience with an A+.”

Review by
09/25/2017

“All that I know is that they were all friendly, and they did good. I liked that they were very friendly. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They cleaned out the chimney and the fireplace. I liked that they worked quickly and efficiently. I would grade the overall experience with a B.”

Review by
09/25/2017

“They just did cleaning and maintenance for me. I liked that they were on time, got the job done, billed me, and ‘easy come, easy go’. I would grade the overall experience with a B+.”

Review by
09/25/2017

“Alliance cleans our chimney every year. I liked that they offer service for a fair price, and they come out when we request them to, and they also honored a warranty on our wood stove. I would grade the overall experience with a B.”

Review by
09/25/2017

“There was a crack in the back of the chimney, like, where you put the wood in—they replaced the pieces back there, and then they did something up on the roof—but I have no idea what it was. I liked that they were nice. They kind of messed up the first time around, so they made it a point to make things a little bit better. They didn't order the right part, so that it kind of delayed everything for like a week or two. But they went out of their way to give me the paperwork that I needed for the home inspection. They owned up, and they were just good about it. I would grade the overall experience with a B+.”

Review by
09/21/2017

“They installed a stainless steel chimney because I had a new heater put in. I liked that they came quick and did the job effectively. They were all very customer service. They took care of and made sure the house was clean, and got rid of the old equipment. They did a good job. I would grade the overall experience with an A.”

Review by
09/21/2017

“They cleaned the stone on the fireplace. I liked that they were very easy to talk to, they explained everything very clearly, and they were out when they were supposed to, and everything was fine. I would grade the overall experience with an A.”

Review by
09/21/2017

“They did some work on my chimney, but I can't remember what they did. I liked the workers themselves. They explained what they were doing, finished the job on time, and were pleasant. I would grade the overall experience with an A+.”

Review by
09/21/2017

“They were great. They did a chimney certification and a recap on top. I liked that they were professional, timely, they were just wonderful to deal with. I would grade the overall experience with an A.”

Review by
09/21/2017

“Alliance put a liner in the chimney for me. I liked that they are fast, good price, and quality work. It was all positive, and I don't have anything negative to say. I would grade the overall experience with an A.”

Review by
09/21/2017

“They patched up the top of my chimney; they realigned the chimney. I liked the communication and the price. They were pretty upfront, and they kept their promises.”

Review by
09/21/2017

“They cleaned my chimney. I liked that they were quick, and he fixed it. I believed he had a friendly disposition. I would grade the overall experience with an A.”

Review by
09/21/2017

“They installed the gas insert. I liked that they were very professional. They were courteous and on time. I would grade the overall experience with an A.”

Review by
09/21/2017

“Alliance cleaned the chimney. It was more than a year ago. I would grade the overall experience with a B+.”

Review by
10/25/2016

“They're just really easy to work with. I'd give them an A. I would highly recommend them. I already have.”

Review by
10/25/2016

“They were very friendly, very competent, and we're very happy with what they did. I'd give them an A+.”

Review by
10/25/2016

“They were prompt. They told us what they were going to do and did what they said. I'd give them an A.”

Review by
10/25/2016

“They did work for me. They were excellent. I have no complaints. I would definitely recommend them.”

Review by
10/25/2016

“I like Alliance. They do a really good job. I'd give them an A+. I would definitely recommend them.”

Review by
10/25/2016

“They sealed my chimney. They did a great job. They cleaned it and sealed it. I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A. I just recommended them to my neighbor and they just set up an appointment.”

Review by
10/25/2016

“They were definitely professional. They were on time. The kept the job site clean, so they did a very good job. I'd give them an A+. They were very good.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: