Alliance Chimney & Energy, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Alliance Chimney & Energy, Inc. has received 4.9 out of 5 stars based on 173 customer surveys.
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3rd year as a Best Pick Call
"We focus on providing quality work and materials. Our goal is to educate our clients on ways to utilize their chimneys and fireplaces to their fullest potential, and we aim to assist them in saving money by reducing heating costs. We believe that you should be more satisfied with your home when we have completed our work."

Charles McHenry | Owner
Company Information
Services Offered
Alliance Chimney & Energy provides a wide variety of chimney and fireplace services, including inspections, cleaning, sealing, and tuck-pointing in addition to repairing stucco, brickwork, and masonry. The company also installs wood, gas, and pellet stoves as well as chimney liners, caps, and screens. Alliance Chimney & Energy offers free estimates.
Company History
The local company was founded in 2009.
Distinctions
Owner Charles McHenry is a Chimney Safety Institute of America (CSIA) Certified Chimney Sweep.
Additional Information
Alliance Chimney & Energy uses products by brands such as Regency, Mors?, St. Croix, and Hargrove.
Licenses
PA016683
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield

Compiled Score:

Alliance Chimney & Energy, Inc. has received 4.9 out of 5 stars based on 173 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/25/2017

“There was a crack in the back of the chimney, like, where you put the wood in—they replaced the pieces back there, and then they did something up on the roof—but I have no idea what it was. I liked that they were nice. They kind of messed up the first time around, so they made it a point to make things a little bit better. They didn't order the right part, so that it kind of delayed everything for like a week or two. But they went out of their way to give me the paperwork that I needed for the home inspection. They owned up, and they were just good about it. I would grade the overall experience with a B+.”

Review by
09/25/2017

“I had asked them to check out the chimney because we had just moved in, and I wasn't sure if anyone had looked at it. I think the normal cost of it, to get your chimney cleaned and looked at, is $150—but he looked at it and said, ‘This thing is as clean as a whistle; I couldn't possibly charge you to do anything.’ So, he only charged me a portion of it. I would use them every year going forward, because they felt like good, honest, normal people. It was great. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They did the rebuild some of the outside stucco—cracks, the top crown, cleaning—and there was some firebox masonry they had to build. I liked that the guy was very accommodating as far as—it was during the winter, so you couldn't get a ladder up, because it was so much snow. And he came back shortly afterward and did it as soon as he was able to. He went out of his way to accommodate our situation, and I think he did a very good job. I would grade the overall experience with an A.”

Review by
09/25/2017

“They cleaned it out, and they repaired anything that needed repair. They are very nice to work with. I liked that the chimney looks a lot better, and they are very careful not to let all that soot get all over everything, and they're nice people. I would grade the overall experience with an A. They are one of my favorite providers who care for the house.”

Review by
09/25/2017

“They did an inspection and a cleaning. They just gave us some good information, first-time homeowners, so it's all a new experience for us so they were good with us, telling us what we should know, what we shouldn't know, and those kinds of things. I'd give Alliance an A.”

Review by
09/25/2017

“Alliance was great. They put up a chimney screen and did an inspection. I liked that they were quick to respond, initially, when I was looking for a quote. The workers actually did more than what I paid for. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They were good. They did a repair to the top of the chimney and put a cap on it, and they reinstalled a gas fireplace log set. I liked that they were very prompt, did good quality work. They were very conscientious—did a good job. I would grade the overall experience with an A+.”

Review by
09/25/2017

“Always. They are very good people. They did the build and do the cleaning. I liked that they are very easy to work with. They are very complementary to your schedule and the cleaning. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They were fine, except they said something about a door for my fireplace entry—but otherwise, they did everything great. I liked that they did a good job and were courteous. I would grade the overall experience with an A.”

Review by
09/25/2017

“Yes, it was a good experience. They put a wood stove in our house. I liked that they did what they said they were going to do, and they were nice people. Very congenial. I would grade the overall experience with an A.”

Review by
09/25/2017

“They did a chimney inspection and cleaning. I liked that they showed up, did what they needed to do and got out, and they were quick and they were efficient about it. I would grade the overall experience with an A.”

Review by
09/25/2017

“Alliance cleans our chimney every year. I liked that they offer service for a fair price, and they come out when we request them to, and they also honored a warranty on our wood stove. I would grade the overall experience with a B.”

Review by
09/25/2017

“They just did cleaning and maintenance for me. I liked that they were on time, got the job done, billed me, and ‘easy come, easy go’. I would grade the overall experience with a B+.”

Review by
09/25/2017

“They did various chimney repairs and maintenance. I liked that they were responsive and helpful. Overall, very helpful. I would grade the overall experience with an A.”

Review by
09/25/2017

“All that I know is that they were all friendly, and they did good. I liked that they were very friendly. I would grade the overall experience with an A+.”

Review by
09/25/2017

“Alliance cleaned my chimney. I liked that they said what they were going to do, and they did it. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They cleaned out the chimney and the fireplace. I liked that they worked quickly and efficiently. I would grade the overall experience with a B.”

Review by
09/25/2017

No review comments provided

Review by
09/21/2017

“They installed the gas insert. I liked that they were very professional. They were courteous and on time. I would grade the overall experience with an A.”

Review by
09/21/2017

“They patched up the top of my chimney; they realigned the chimney. I liked the communication and the price. They were pretty upfront, and they kept their promises.”

Review by
09/21/2017

“They cleaned my chimney. I liked that they were quick, and he fixed it. I believed he had a friendly disposition. I would grade the overall experience with an A.”

Review by
09/21/2017

“Alliance cleaned the chimney. It was more than a year ago. I would grade the overall experience with a B+.”

Review by
09/21/2017

“They were great. They did a chimney certification and a recap on top. I liked that they were professional, timely, they were just wonderful to deal with. I would grade the overall experience with an A.”

Review by
09/21/2017

“Alliance put a liner in the chimney for me. I liked that they are fast, good price, and quality work. It was all positive, and I don't have anything negative to say. I would grade the overall experience with an A.”

Review by
09/21/2017

“They did some work on my chimney, but I can't remember what they did. I liked the workers themselves. They explained what they were doing, finished the job on time, and were pleasant. I would grade the overall experience with an A+.”

Review by
09/21/2017

“They cleaned the stone on the fireplace. I liked that they were very easy to talk to, they explained everything very clearly, and they were out when they were supposed to, and everything was fine. I would grade the overall experience with an A.”

Review by
09/21/2017

“They installed a stainless steel chimney because I had a new heater put in. I liked that they came quick and did the job effectively. They were all very customer service. They took care of and made sure the house was clean, and got rid of the old equipment. They did a good job. I would grade the overall experience with an A.”

Review by
10/25/2016

“They're very good. They were honest. They were quick. My neighbor recommended them because they had a problem that other chimney guys couldn't do and they did it. They figured it out. They just did a really good job for us. I don't think I've ever charged for anything. I'd give them an A+.”

Review by
10/25/2016

“The thing didn't fit, but he did some extra work to make it fit. I would give them an A. I didn't compare their prices and I actually did get another estimate, so the rates weren't any better. They were the same. So I can say that I tried them and they were good. But as far as the rates I can't say that they beat another estimate.”

Review by
10/25/2016

“I always have a positive experience with them. They've always been good guys. They're polite. They're mindful of keeping things clean. They're mindful of our furniture. They're mindful—they're up on the roof making sure I don't have any issues with leaks or anything on that order. They've always worked with my schedule and they communicate real well. I've got nothing but good things to say about them. I'd give them an A. I use them every year.”

Review by
10/25/2016

“They've been very good. They just did it. They were very flexible with their schedule. We said show up on Saturday afternoon and they came. They did a follow up with us to do our first burn when you use the stove they put in. They're really friendly, very nice, easygoing guys. It was great. I'd give them an A+. They did a pretty good job cleaning up, but we're super picky. They could be a little cleaner, but, overall, I thought they did a very, very good job. I would absolutely recommend them again.”

Review by
10/25/2016

“They set out a couple of non-English speaking gentlemen that did not get the right information and I had to provide a ladder and stuff for them to work on the chimney. They brought a tiny little ladder. They couldn't even reach half way up the wall. I didn't understand the whole thing. He took a hundred dollars off the bill. Once I got them a ladder and they got up there, they did a pretty decent job, but it wasn't what I thought it would be. I did pay the four hundred and I'm not going to deal with them anymore. They were very nice. It was just very difficult communicating and the gentleman was very kind and he did give me a hundred dollars and they did do some good work and most of the cost was for materials so I didn't mind paying the bill. I'd give them a C+. Their punctuality and customer service was pretty good. Cleanliness was pretty good. Expertise—I had to tell them what to do. It was weird. If the gentleman that owns the business comes out and does the work, I would deal with them. But sending out subcontractors or whatever, that's a negative experience. And I'm not a bigot. It's just when I can't talk to somebody it kind of makes it difficult.”

Review by
10/25/2016

“I had a great experience with them. They were thorough. They were very clean about what they did. They showed up on time. And they lived up to the commitment they made in their contract completely. I'd give them an A+. I have recommended them before.”

Review by
10/25/2016

“They were reasonable and fair. I'd give them a B. The showed up on time. They do really clean the chimney so they do only work outside, but they were clean and knew what they were doing. I would use them again.”

Review by
10/25/2016

“They're great. They're the best. They're very professional and honest and the prices are fair. I've been using them a long time. They're the best. I'd give them an A+. They're good. They're great.”

Review by
10/25/2016

“Alliance Chimney cleans my chimney. Alliance Chimney is a good company. They were excellent. I have no complaints. I would highly recommend them. But they've only cleaned my chimney. That's the only thing I've had done by them.”

Review by
10/25/2016

“I like their reasonable price and I like the fact that they weren't super rushed to get out of here. They took their time and they explained everything to me. I'd give them an A+.”

Review by
10/25/2016

“The guy they sent out, the workman, was extremely courteous and efficient. I think he went over and above what you might expect. They did a great job. I'd give them an A+.”

Review by
10/25/2016

“They actually had to come back and repair some of the work they did originally. They had to come back and redo it and they did that. I'd give them a B. They were on time.”

Review by
10/25/2016

“They were here when they said they were going to be. They're reliable, on time, polite, and courteous. I would absolutely use them again. I'd give them an A. I have recommended them and would do so again.”

Review by
10/25/2016

“They realigned my furnace, heater, and chimney. I've used them ever since for cleaning my furnace flu and wood stove flu. I'd give them an A. I have recommended them to several people.”

Review by
10/25/2016

“He's responsive. He shows up when he says he's going to show up. He seems to know what he's talking about. He projects sincerity and honesty, and that's important. I'd give them an A.”

Review by
10/25/2016

“They're just really easy to work with. I'd give them an A. I would highly recommend them. I already have.”

Review by
10/25/2016

“They were very friendly, very competent, and we're very happy with what they did. I'd give them an A+.”

Review by
10/25/2016

“They were prompt. They told us what they were going to do and did what they said. I'd give them an A.”

Review by
10/25/2016

“They did work for me. They were excellent. I have no complaints. I would definitely recommend them.”

Review by
10/25/2016

“I like Alliance. They do a really good job. I'd give them an A+. I would definitely recommend them.”

Review by
10/25/2016

“They sealed my chimney. They did a great job. They cleaned it and sealed it. I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A. I just recommended them to my neighbor and they just set up an appointment.”

Review by
10/25/2016

“They were definitely professional. They were on time. The kept the job site clean, so they did a very good job. I'd give them an A+. They were very good.”

Review by
10/25/2016

“They suggested I make a minor repair, but they said there was time for that and I could wait. They didn't try to sell me something I didn't need. I'd give them an A+.”

Review by
10/25/2016

“They were pretty honest and open with what needed to get done. They came, were timely, and were in and out. I'd give them an A.”

Review by
10/25/2016

“I've been dealing with them for three years. I like their timeliness. I'd give them an A.”

Review by
10/25/2016

“They came back a second time to fix any concerns I had. I'd give them a B+.”

Review by
10/25/2016

“They were excellent. There were no complaints. I would recommend them.”

Review by
10/25/2016

“They're very clean and friendly and professional. I'd give them an A+.”

Review by
10/25/2016

“I use them frequently. I'd give them an A+. I have recommended them.”

Review by
10/25/2016

“They were excellent. I have no complaints. I would recommend them.”

Review by
10/25/2016

“They were excellent. I have no complaints. I would recommend them.”

Review by
10/25/2016

“They did a great job. It was excellent. There were no complaints.”

Review by
10/25/2016

“They were prompt and on time and it was fine. I'd give them an A.”

Review by
10/25/2016

“They cleaned my chimney. They were good. I'd give them an A.”

Review by
10/25/2016

“They've always done a fine job for me. I'd give them an A+.”

Review by
10/25/2016

“He’s a buddy of mine. Give him all tens.”

Review by
10/25/2016

“They were good. I don't really know anything else but them. But they did a fairly good job. I didn't mind having them in my house. I thought they were lovely. It was excellent. There were no complaints. I would highly recommend them.”

Review by
10/25/2016

“It didn't go badly. It was fine. I'd give them a B. I didn't actually meet them. They just did an inspection for us.”

Review by
10/25/2016

“They're great. They were excellent. I have no complaints. I would recommend them.”

Review by
10/25/2016

“I'd give them an A+. I have already recommended them.”

Review by
10/25/2016

“They did clean the chimney. I'd give them an A+.”

Review by
10/25/2016

“We had no problem at all. We'd call them again.”

Review by
10/25/2016

“They were excellent. There were no complaints.”

Review by
10/25/2016

“They were great. I'd give them an A.”

Review by
10/25/2016

“I had a great experience with them.”

Review by
10/25/2016

“They're great. I'd give them an A.”

Review by
10/25/2016

“I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A.”

Review by
10/25/2016

“I'd give them an A.”

Review by
10/25/2016

“I'd give them an A.”

Review by
03/01/2016

“I would absolutely give them an A.”

Review by
03/01/2016

“They did great work. I would give them an A.”

Review by
03/01/2016

“The work was excellent with no complaints.”

Review by
03/01/2016

“They've been doing work for a long time. I've had a good experience with them.”

Review by
03/01/2016

“They're excellent right down the line.”

Review by
03/01/2016

“They did a nice job and everything. They're very nice.”

Review by
03/01/2016

“It was during the summer. They did a good job and I was very satisfied with the service.”

Review by
03/01/2016

“They were good guys and I’m very happy with it. They did a good job. I’d give them a B.”

Review by
03/01/2016

“They were doing the cleaning job, the last. The work was excellent with no complaints.”

Review by
03/01/2016

“I think it was two years ago. It was a positive experience. It was excellent work completed with no complaints. It was an A.”

Review by
03/01/2016

“They were polite. They installed a wood burning stove for me. If a friend or neighbor asked about the company I would highly recommend them. I’d give them an A.”

Review by
03/01/2016

“Excellent, top shelf. It was a chimney sweep but they put my woodstove in three years ago and the whole thing. Just very clean, very punctual, everything A+.”

Review by
03/01/2016

“They did fine. They were on time. They came and did the work. The work was fine. They did lightning rods for me. Perhaps I would recommend them to others.”

Review by
03/01/2016

“They were fine. I’d give them an A. The work was excellent and I don’t have any complaints.”

Review by
03/01/2016

“It was good. I have no complaints whatsoever. They inspected my chimney. I had no problems. If a friend or neighbor asked about the company I would recommend them. I’d give them an A.”

Review by
03/01/2016

“They completed the work that they said in a timely manner and did a very nice job. They were cleaning the chimney, installing and lots of other work. They were easy to deal with. I would give them an A.”

Review by
03/01/2016

“They had personalized service. They had two guys out here that worked and got the job done on time and were efficient about it. They were putting in a stainless steel chimney sleeve. I would give them an A. I was quite pleased.”

Review by
03/01/2016

“They came out. They did it all and they cleaned up. I didn’t have any problems at all. I think they just redid the top in my chimney. If a friend or neighbor asked about the company I would recommend them. I’d give them an A.”

Review by
03/01/2016

“Everything was fantastic. We had not one complaint. My dad was there when they were installing it and was very impressed and he is going to have them do work for him. They installed a fireplace for us. I’d give them an A.”

Review by
03/01/2016

“They did the job that they came out to do and they did it efficiently. They did chimney cleaning for me. If a friend or neighbor asked about the company I would recommend them. I’d give them an A.”

Review by
03/01/2016

“They were on time. They kept the place clean and I had no issues with them. They just did the chimney sweeping. I think they had done some work for us in the past. I would give them an A grade.”

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