Alliance Chimney & Energy, Inc.
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Alliance Chimney & Energy, Inc. has received 4.9 out of 5 stars based on 173 customer surveys.
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3rd year as a Best Pick Call
"We focus on providing quality work and materials. Our goal is to educate our clients on ways to utilize their chimneys and fireplaces to their fullest potential, and we aim to assist them in saving money by reducing heating costs. We believe that you should be more satisfied with your home when we have completed our work."

Charles McHenry | Owner
Company Information
Services Offered
Alliance Chimney & Energy provides a wide variety of chimney and fireplace services, including inspections, cleaning, sealing, and tuck-pointing in addition to repairing stucco, brickwork, and masonry. The company also installs wood, gas, and pellet stoves as well as chimney liners, caps, and screens. Alliance Chimney & Energy offers free estimates.
Company History
The local company was founded in 2009.
Distinctions
Owner Charles McHenry is a Chimney Safety Institute of America (CSIA) Certified Chimney Sweep.
Additional Information
Alliance Chimney & Energy uses products by brands such as Regency, Mors?, St. Croix, and Hargrove.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
Address
73 Rittenhouse Place
Ardmore, PA 19003
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
7:30 am - 5:00 pm
Sun
Closed
Licenses
PA016683

Compiled Score:

Alliance Chimney & Energy, Inc. has received 4.9 out of 5 stars based on 173 customer surveys.
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155
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15
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/25/2017

“I had asked them to check out the chimney because we had just moved in, and I wasn't sure if anyone had looked at it. I think the normal cost of it, to get your chimney cleaned and looked at, is $150—but he looked at it and said, ‘This thing is as clean as a whistle; I couldn't possibly charge you to do anything.’ So, he only charged me a portion of it. I would use them every year going forward, because they felt like good, honest, normal people. It was great. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They did the rebuild some of the outside stucco—cracks, the top crown, cleaning—and there was some firebox masonry they had to build. I liked that the guy was very accommodating as far as—it was during the winter, so you couldn't get a ladder up, because it was so much snow. And he came back shortly afterward and did it as soon as he was able to. He went out of his way to accommodate our situation, and I think he did a very good job. I would grade the overall experience with an A.”

Review by
09/25/2017

“They cleaned it out, and they repaired anything that needed repair. They are very nice to work with. I liked that the chimney looks a lot better, and they are very careful not to let all that soot get all over everything, and they're nice people. I would grade the overall experience with an A. They are one of my favorite providers who care for the house.”

Review by
09/25/2017

“They did an inspection and a cleaning. They just gave us some good information, first-time homeowners, so it's all a new experience for us so they were good with us, telling us what we should know, what we shouldn't know, and those kinds of things. I'd give Alliance an A.”

Review by
09/25/2017

“Alliance was great. They put up a chimney screen and did an inspection. I liked that they were quick to respond, initially, when I was looking for a quote. The workers actually did more than what I paid for. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They were good. They did a repair to the top of the chimney and put a cap on it, and they reinstalled a gas fireplace log set. I liked that they were very prompt, did good quality work. They were very conscientious—did a good job. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They were fine, except they said something about a door for my fireplace entry—but otherwise, they did everything great. I liked that they did a good job and were courteous. I would grade the overall experience with an A.”

Review by
09/25/2017

“Yes, it was a good experience. They put a wood stove in our house. I liked that they did what they said they were going to do, and they were nice people. Very congenial. I would grade the overall experience with an A.”

Review by
09/25/2017

“They did a chimney inspection and cleaning. I liked that they showed up, did what they needed to do and got out, and they were quick and they were efficient about it. I would grade the overall experience with an A.”

Review by
09/25/2017

“Always. They are very good people. They did the build and do the cleaning. I liked that they are very easy to work with. They are very complementary to your schedule and the cleaning. I would grade the overall experience with an A+.”

Review by
09/25/2017

“They did various chimney repairs and maintenance. I liked that they were responsive and helpful. Overall, very helpful. I would grade the overall experience with an A.”

Review by
09/25/2017

“Alliance cleaned my chimney. I liked that they said what they were going to do, and they did it. I would grade the overall experience with an A+.”

Review by
09/25/2017

“All that I know is that they were all friendly, and they did good. I liked that they were very friendly. I would grade the overall experience with an A+.”

Review by
09/25/2017

No review comments provided

Review by
09/25/2017

“They cleaned out the chimney and the fireplace. I liked that they worked quickly and efficiently. I would grade the overall experience with a B.”

Review by
09/25/2017

“They just did cleaning and maintenance for me. I liked that they were on time, got the job done, billed me, and ‘easy come, easy go’. I would grade the overall experience with a B+.”

Review by
09/25/2017

“Alliance cleans our chimney every year. I liked that they offer service for a fair price, and they come out when we request them to, and they also honored a warranty on our wood stove. I would grade the overall experience with a B.”

Review by
09/25/2017

“There was a crack in the back of the chimney, like, where you put the wood in—they replaced the pieces back there, and then they did something up on the roof—but I have no idea what it was. I liked that they were nice. They kind of messed up the first time around, so they made it a point to make things a little bit better. They didn't order the right part, so that it kind of delayed everything for like a week or two. But they went out of their way to give me the paperwork that I needed for the home inspection. They owned up, and they were just good about it. I would grade the overall experience with a B+.”

Review by
09/21/2017

“They installed a stainless steel chimney because I had a new heater put in. I liked that they came quick and did the job effectively. They were all very customer service. They took care of and made sure the house was clean, and got rid of the old equipment. They did a good job. I would grade the overall experience with an A.”

Review by
09/21/2017

“They cleaned the stone on the fireplace. I liked that they were very easy to talk to, they explained everything very clearly, and they were out when they were supposed to, and everything was fine. I would grade the overall experience with an A.”

Review by
09/21/2017

“They did some work on my chimney, but I can't remember what they did. I liked the workers themselves. They explained what they were doing, finished the job on time, and were pleasant. I would grade the overall experience with an A+.”

Review by
09/21/2017

“They were great. They did a chimney certification and a recap on top. I liked that they were professional, timely, they were just wonderful to deal with. I would grade the overall experience with an A.”

Review by
09/21/2017

“Alliance put a liner in the chimney for me. I liked that they are fast, good price, and quality work. It was all positive, and I don't have anything negative to say. I would grade the overall experience with an A.”

Review by
09/21/2017

“They patched up the top of my chimney; they realigned the chimney. I liked the communication and the price. They were pretty upfront, and they kept their promises.”

Review by
09/21/2017

“They cleaned my chimney. I liked that they were quick, and he fixed it. I believed he had a friendly disposition. I would grade the overall experience with an A.”

Review by
09/21/2017

“They installed the gas insert. I liked that they were very professional. They were courteous and on time. I would grade the overall experience with an A.”

Review by
09/21/2017

“Alliance cleaned the chimney. It was more than a year ago. I would grade the overall experience with a B+.”

Review by
10/25/2016

“They're just really easy to work with. I'd give them an A. I would highly recommend them. I already have.”

Review by
10/25/2016

“They were very friendly, very competent, and we're very happy with what they did. I'd give them an A+.”

Review by
10/25/2016

“They were prompt. They told us what they were going to do and did what they said. I'd give them an A.”

Review by
10/25/2016

“They did work for me. They were excellent. I have no complaints. I would definitely recommend them.”

Review by
10/25/2016

“I like Alliance. They do a really good job. I'd give them an A+. I would definitely recommend them.”

Review by
10/25/2016

“They sealed my chimney. They did a great job. They cleaned it and sealed it. I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A. I just recommended them to my neighbor and they just set up an appointment.”

Review by
10/25/2016

“They were definitely professional. They were on time. The kept the job site clean, so they did a very good job. I'd give them an A+. They were very good.”

Review by
10/25/2016

“I've been dealing with them for three years. I like their timeliness. I'd give them an A.”

Review by
10/25/2016

“They're great. They were excellent. I have no complaints. I would recommend them.”

Review by
10/25/2016

“They were pretty honest and open with what needed to get done. They came, were timely, and were in and out. I'd give them an A.”

Review by
10/25/2016

“I like their reasonable price and I like the fact that they weren't super rushed to get out of here. They took their time and they explained everything to me. I'd give them an A+.”

Review by
10/25/2016

“The guy they sent out, the workman, was extremely courteous and efficient. I think he went over and above what you might expect. They did a great job. I'd give them an A+.”

Review by
10/25/2016

“They suggested I make a minor repair, but they said there was time for that and I could wait. They didn't try to sell me something I didn't need. I'd give them an A+.”

Review by
10/25/2016

“They realigned my furnace, heater, and chimney. I've used them ever since for cleaning my furnace flu and wood stove flu. I'd give them an A. I have recommended them to several people.”

Review by
10/25/2016

“He's responsive. He shows up when he says he's going to show up. He seems to know what he's talking about. He projects sincerity and honesty, and that's important. I'd give them an A.”

Review by
10/25/2016

“They're great. They're the best. They're very professional and honest and the prices are fair. I've been using them a long time. They're the best. I'd give them an A+. They're good. They're great.”

Review by
10/25/2016

“They were here when they said they were going to be. They're reliable, on time, polite, and courteous. I would absolutely use them again. I'd give them an A. I have recommended them and would do so again.”

Review by
10/25/2016

“They were good. I don't really know anything else but them. But they did a fairly good job. I didn't mind having them in my house. I thought they were lovely. It was excellent. There were no complaints. I would highly recommend them.”

Review by
10/25/2016

“Alliance Chimney cleans my chimney. Alliance Chimney is a good company. They were excellent. I have no complaints. I would highly recommend them. But they've only cleaned my chimney. That's the only thing I've had done by them.”

Review by
10/25/2016

“I had a great experience with them. They were thorough. They were very clean about what they did. They showed up on time. And they lived up to the commitment they made in their contract completely. I'd give them an A+. I have recommended them before.”

Review by
10/25/2016

“The thing didn't fit, but he did some extra work to make it fit. I would give them an A. I didn't compare their prices and I actually did get another estimate, so the rates weren't any better. They were the same. So I can say that I tried them and they were good. But as far as the rates I can't say that they beat another estimate.”

Review by
10/25/2016

“They're very good. They were honest. They were quick. My neighbor recommended them because they had a problem that other chimney guys couldn't do and they did it. They figured it out. They just did a really good job for us. I don't think I've ever charged for anything. I'd give them an A+.”

Review by
10/25/2016

“They've been very good. They just did it. They were very flexible with their schedule. We said show up on Saturday afternoon and they came. They did a follow up with us to do our first burn when you use the stove they put in. They're really friendly, very nice, easygoing guys. It was great. I'd give them an A+. They did a pretty good job cleaning up, but we're super picky. They could be a little cleaner, but, overall, I thought they did a very, very good job. I would absolutely recommend them again.”

Review by
10/25/2016

“I always have a positive experience with them. They've always been good guys. They're polite. They're mindful of keeping things clean. They're mindful of our furniture. They're mindful—they're up on the roof making sure I don't have any issues with leaks or anything on that order. They've always worked with my schedule and they communicate real well. I've got nothing but good things to say about them. I'd give them an A. I use them every year.”

Review by
10/25/2016

“He’s a buddy of mine. Give him all tens.”

Review by
10/25/2016

“I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A.”

Review by
10/25/2016

“I'd give them an A.”

Review by
10/25/2016

“I'd give them an A.”

Review by
10/25/2016

“They were excellent. There were no complaints. I would recommend them.”

Review by
10/25/2016

“They're very clean and friendly and professional. I'd give them an A+.”

Review by
10/25/2016

“I use them frequently. I'd give them an A+. I have recommended them.”

Review by
10/25/2016

“They were excellent. I have no complaints. I would recommend them.”

Review by
10/25/2016

“They were excellent. I have no complaints. I would recommend them.”

Review by
10/25/2016

“They did a great job. It was excellent. There were no complaints.”

Review by
10/25/2016

“They were prompt and on time and it was fine. I'd give them an A.”

Review by
10/25/2016

“They cleaned my chimney. They were good. I'd give them an A.”

Review by
10/25/2016

“They've always done a fine job for me. I'd give them an A+.”

Review by
10/25/2016

“I'd give them an A+. I have already recommended them.”

Review by
10/25/2016

“They did clean the chimney. I'd give them an A+.”

Review by
10/25/2016

“We had no problem at all. We'd call them again.”

Review by
10/25/2016

“They were excellent. There were no complaints.”

Review by
10/25/2016

“They were great. I'd give them an A.”

Review by
10/25/2016

“I had a great experience with them.”

Review by
10/25/2016

“They're great. I'd give them an A.”

Review by
10/25/2016

“They came back a second time to fix any concerns I had. I'd give them a B+.”

Review by
10/25/2016

“They were reasonable and fair. I'd give them a B. The showed up on time. They do really clean the chimney so they do only work outside, but they were clean and knew what they were doing. I would use them again.”

Review by
10/25/2016

“They actually had to come back and repair some of the work they did originally. They had to come back and redo it and they did that. I'd give them a B. They were on time.”

Review by
10/25/2016

“It didn't go badly. It was fine. I'd give them a B. I didn't actually meet them. They just did an inspection for us.”

Review by
10/25/2016

“They set out a couple of non-English speaking gentlemen that did not get the right information and I had to provide a ladder and stuff for them to work on the chimney. They brought a tiny little ladder. They couldn't even reach half way up the wall. I didn't understand the whole thing. He took a hundred dollars off the bill. Once I got them a ladder and they got up there, they did a pretty decent job, but it wasn't what I thought it would be. I did pay the four hundred and I'm not going to deal with them anymore. They were very nice. It was just very difficult communicating and the gentleman was very kind and he did give me a hundred dollars and they did do some good work and most of the cost was for materials so I didn't mind paying the bill. I'd give them a C+. Their punctuality and customer service was pretty good. Cleanliness was pretty good. Expertise—I had to tell them what to do. It was weird. If the gentleman that owns the business comes out and does the work, I would deal with them. But sending out subcontractors or whatever, that's a negative experience. And I'm not a bigot. It's just when I can't talk to somebody it kind of makes it difficult.”

Review by
03/01/2016

“I had a really positive experience with them. They came out and did an estimate. They were really thorough. They followed up on it after they left to see if I had any questions. They came when they were scheduled. There was one thing due to the weather they were not able to do outside on the chimney. They said as soon as it cleared up they would be back. They gave me a call when the weather was nice and came back and finished the job. They were great. I needed some chimney repair stuff that they did on the outside of the house. They replaced part of the flue, the damper and they replaced the cap at the top. I’d give them A+. I would definitely call them and use them again. If a friend or neighbor asked about the company I would definitely recommend them.”

Review by
03/01/2016

“My daughter had a normal wood-burning fireplace. It needed work on the upper exterior as far as straightening out the bricks of the mortar and it also needed some interior work. I think a device had to be installed. They were very, very professional. They were there. They provided me with information and a good quotation and then once we scheduled the work, they were on time, prompt, efficient and it seemed like a fair price. I wouldn't have a way of knowing. I can't remember if we did multiple quotes or not but it seemed like a fair price and the workmanship was outstanding. We went through a little bit of a process with evaluating people and I am not sure how we first heard about them. I would give them an A rating.”

Review by
03/01/2016

“It was 100 percent more than positive, fabulous, wonderful and fantastic. I can't think of another good word. First of all their work was wonderful. They were so careful. Every time they came in they put the booties on. They were clean. They cleaned up everything. They had to do drilling and everything. They cleaned it all up. Finally, when they couldn’t make it work they drilled a hole and they sent the very next day another man to fix the stucco that they had drilled through. I can't say enough wonderful things about them. They were fabulous. They put a whole steel chimney liner in and they capped that chimney and capped another chimney. I’d give them A+++.”

Review by
03/01/2016

“They're clean, they're timely and efficient. They worked on two different chimneys from and back. I had them replace a lot of the bricking in the back-side and they did a great job with that and the in the front chimney, they had a new liner in it and did some other work. They were on their game. They were there. They were always calling to make sure that the time works for me. I've had a lot of guys in that business and these guys were on top of their game. It's through networking of people and that's the good thing. I've already recommended them out to other people. I would give them an A. They were good.”

Review by
03/01/2016

“It was more than a year ago. I think they were thorough and reasonably priced. It was over a year ago. I don't recall what work we had done. They completed it. I haven't had any issues. I think we were fine with it. I'd recommend whoever we had. To be honest with you, I didn't even remember their name. Well we had two separate chimney people come. Somebody cleaned our chimney and then somebody separate came and put a liner in. Off the top of my head, I don't remember who did what. But I was fine with both of them. I didn't have any complaints. I don't think it would qualify for a B.”

Review by
03/01/2016

“They are the best company I think I’ve ever worked with. They were like normal and down to earth. They explained everything to me. In fact the other day I had a problem where it wouldn’t light for me. I called them that night and they called me back the next morning. Who does that? It is always Chuck and you don’t have strangers coming into the house. You’re talking to the same person all the time. They actually put in a new flue liner. I’d give them an A+. They are wonderful. I had a problem with the panel and everything and they replaced it with no problem. They’re just awesome.”

Review by
03/01/2016

“They did a good job installing it and it works really good. It starts well. I just like it. I don't have any wood to knock on here but I wish the winter was a little colder so I could use it more. I like it a lot. It took them a little while but they had to special order. They took it out of the box and it had the wrong rim on it so we had to send it back and it took four or five weeks to do but that was in the summer anyhow but otherwise it was a good experience. I saw that they were not too far from my house so that's why I went with them. I would give them an A.”

Review by
03/01/2016

“We had them install a fireplace insert for us and actually we had some trouble with the gasket a few months afterward but they actually came out and replaced the gasket for us. They were pretty about it. When they installed the fireplace, it was actually the wrong one that we had ordered and they just came in and redid the faceplate and the install for us as well. They've pretty much always responded back to us in a prompt and timely manner. I've never had to really chase them down or do any kind of phone tag or anything like that. I would give them an A.”

Review by
03/01/2016

“I used them several times. I like the personal service. They do it efficiently. I like everything. They were wonderful. I liked the professionalism, the price, everything. They were good guys. They installed wood inserts and then they came back and cleaned that one and then installed another insert. The people that funded mine had used them and they were pleased with their service and their pricing and all of that other good stuff so I called them and they came out and they were wonderful. I highly recommend them. I would give them an A+.”

Review by
03/01/2016

“They redid a chimney for us. They straightened it out. They put in support. They did a little bit of work. They cleaned it. They also indicated that it was a completely safe construction and that the original worry was not of importance with the way everything was constructed. It was very prompt. They were there when they were scheduled to be there. They completed their work in their report. They did it in a very complete manner. When they were finished, they were gone. It was just a good experience. I would give them an A for excellent.”

Review by
03/01/2016

“They were great. they just had a great attitude, they seemed very professional. They cleaned up really well, kept it really neat, they were great. I'd probably use them again and I'd recommend them. I would tell a friend or neighbor that they were great. They kept the place really neat and they did a very clean job. They were just really nice attitude, very nice people. They're professional. I really liked the service. Everything was great about them. We always have great service everybody but these guys are really good. I'd say an A.”

Review by
03/01/2016

“They were more than great. They were amazing, focused, professional and very knowledgeable. They did a very good job. They were great people. They really were. They did a great job. What we had was a chimney that had some places that needed to be repacked or resurfaced. There was a concern that with the way it was currently, it was going to catch fire. When they left they said everything was fine in both fireplaces and everything was safe. We have recommended them to others. They were a great team. I’d give them an A.”

Review by
03/01/2016

“They showed up on time. They did the job as promised and it cost definitely what they said it would. They fixed a chimney cap and they put a liner in and made minor repairs to where it needed it. They were here. They were done. They were good. They cleaned up everything. It was generally all-around good but there was nothing that super stood out besides the fact that it was entirely competent work. I would give them an A.”

Review by
03/01/2016

“I had a very positive experience with them. They scheduled it and we just really liked the final product and I guess that helped. We called them when we had an issue and they came quickly and tried to resolve it. We liked the products we got and they did a good job. They installed a gas fireplace. Everything is great today. If a friend or neighbor asked about the company I would tell them definitely. I’d give them an A.”

Review by
03/01/2016

“The guy that owns the company was great and very straight forward. The guys were good and clean. They did what they said when they said they would do it. They put a gas insert in for me. They had to drill out what was there to being with so that was a couple of days and I think the installation only took a day, so all-in-all about 3 days of work. Everything is still great. I’d give them an A-.”

Review by
03/01/2016

“They're very good. I liked the fact that they came back and repaired things. They came back and made sure that we were happy. They installed a pellet stove. The gentleman that installed it, he came back and we became friends. He's a nice guy, I like him. They gave us a list of people that were authorized to install that type of pellet stove. That's how I believe it happened. They're an A.”

Review by
03/01/2016

“They solved a problem that another workman I had tried to used had failed to solve. I had a number of problems with my chimney. They did, I don't remember what it was called. They basically encapsulated the outside of it. They replastered it and put a new outside coating on it and fixed some problems with the cap. I would probably recommend them. I guess I'd give them an A-.”

Review by
03/01/2016

“The two gentlemen that came out just to clean my chimney were both really polite. They kept everything super clean when they were done and they definitely did a good job. This was the first time I’ve ever had a chimney in my home and they answered all the questions I had, which was awesome. They left it the way it was when they got here so it was good. I’d give them an A+.”

Review by
03/01/2016

“They were fine and they did a good job. I have nothing bad to report and hopefully it will hold up for a long time. They were nice people to deal with and I had a roofer friend of mine go up there and he said everything looked good around the roof. There were some cracks in the roof and some water was getting in there the chimney so they repaired that and took care of it.”

Review by
03/01/2016

“They either inspected it. I think they inspected my chimney because the inspection said that they thought there's something maybe wrong and that was crap. There was nothing wrong. If that's the people who did it they did a good job. I did pay for the inspection. I'd say they did what I asked them to do if a friend or neighbor asked me about them. I would give them an A-.”

Review by
03/01/2016

“We are very happy with the service. They fixed everything and they put in a new system and it works very well. They put in a new gas system with the rocks and something that makes it more efficient. They fixed the flue and now we don’t have the cold air pouring in. It’s perfect. If a friend or neighbor asked about the company I would recommend them. I’d give them an A.”

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