High's Chimney Service Inc.
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

High's Chimney Service Inc. has received 4.4 out of 5 stars based on 98 customer surveys conducted through GuildQuality.
5
66
4
18
3
3
2
5
1
6
10th year as a Best Pick Call
"We've spent 40 years building the perfect chimney company. Our masonry service is performed by real masons, not just chimney sweeps with trowels in their hands. We are not done until you are satisfied."

Mike Pinto | Vice President
Company Information
Services Offered
High's Chimney Service is a full-service masonry company offering residential chimney and fireplace construction, repair, rebuilding, repointing, video scan inspections, cleaning, and lining. The company also offers wood stove installation, dryer vent cleaning, and air duct cleaning.
Company History
Gary High founded High's Chimney in 1981 and continues to serve as president.
Distinctions
High's Chimney has a National Fireplace Institute (NFI) certified Woodburning Specialist on staff.
Additional Information
The company carries Regency Fireplace Products.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
8045 Snouffer School Road
Gaithersburg, MD 20879
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
MHIC #24687

Compiled Score:

High's Chimney Service Inc. has received 4.4 out of 5 stars based on 98 customer surveys conducted through GuildQuality.
5
66
4
18
3
3
2
5
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/30/2021

“always had grt service”

Review by
07/13/2021

“They were able to resolve our issues and they fixed the problem.”

Review by
07/12/2021

“Both of the guys that performed my last service. They were patient and respectful of my questions and thoroughly explained the process they used to assure me that my expectations were exceeded. Very professional and courteous.”

Review by
07/12/2021

“Their customer service is outstanding because they cared about their customer and tried to work with them to satisfy them.”

Review by
07/08/2021

No review comments provided

Review by
07/06/2021

No review comments provided

Review by
07/06/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

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05/19/2021

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Review by
05/19/2021

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Review by
05/19/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

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Review by
05/12/2021

“I wouldn't recommend it bc of the person who answer the phone is not professional and she is rude!”

Review by
05/12/2021

No review comments provided

Review by
05/10/2021

“They met my expectations by diagnosing the problem and solving it.”

Review by
05/10/2021

“Their service was very good and efficient. They cleaned up well, after they were done.”

Review by
05/10/2021

“High's Chimney Service did not exceed my expectations.”

Review by
05/10/2021

“I can't remember their names now, but I was very happy with both of them.”

Review by
05/10/2021

“They advised us of other aspects concerning the chimney, regarding future maintenance items, that we would need to deal with. They gave us a great assessment and estimate of what we should do next.”

Review by
05/10/2021

“I was satisfied with the customer service.”

Review by
05/10/2021

“They did a great job.”

Review by
05/10/2021

No review comments provided

Review by
05/10/2021

“I would like to recognize Justin and Ezekial or Isaiah (I can't remember his name) for exceptional service at High's Chimney Service.”

Review by
05/10/2021

“They met or exceeded my expectations as they are very honest with their assessment with the chimney and stove. They don't say I have a big problem. I appreciate their honesty and integrity. If a problem were to occur, I would take their word and not get a second or third opinion.”

Review by
05/10/2021

“Our chimney needed a rebuild of the top, a new crown, work on the shoulders, and several other locations to be tuckpointed (i.e. for the mortar between the bricks to be ground out and new one inserted). Matt and his partner who came to give us the estimate were pleasant to work with and were professional. The crew who did the work itself was good too, however, they missed several spots that needed to be tuckpointed and didn?t insert enough mortar on one shoulder so it looks unfinished. We understand that it happens, it?s fine. However, we called the company to see if it can be fixed. Matt and his partner came out to take a look and said that the missed spots aren?t structural issues, just cosmetic, but that he?d check with his boss if someone could be sent out to fix it. His boss apparently declined. We?ve had other work done around our house and if someone missed something they always have come back out to fix it, so it is disappointing that that wasn?t the case with High?s chimney. Yes, they did the work. Yes, the did an OK job, but no it wasn?t perfect/to our 100% satisfaction and were surprised that the boss didn?t care enough to have the issues fixed to satisfy their customers.”

Review by
05/10/2021

“The price was good. They did everything right.”

Review by
05/10/2021

No review comments provided

Review by
05/08/2021

“Very professional and great to work with.”

Review by
05/08/2021

No review comments provided

Review by
05/08/2021

“Excellent work”

Review by
05/08/2021

No review comments provided

Review by
05/08/2021

No review comments provided

Review by
05/08/2021

“Way too much sales pitch and too little focus on cleaning”

Review by
05/07/2021

No review comments provided

Review by
05/07/2021

“Knowledgeable te an aging home (64 yrs.”

Review by
05/07/2021

No review comments provided

Review by
05/07/2021

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Review by
05/07/2021

“All areas from beginning to completion.”

Review by
05/07/2021

“I?ve used the company for years. They are knowledgeable and get the job done.”

Review by
05/07/2021

No review comments provided

Review by
05/07/2021

“Recommended significant work to a 7!year old new house chimney and when we got three additional contractors to provide quotes ALL three contractors said no work was needed. As such we can?t recommend Highs chimney service.”

Review by
09/03/2020

“They did a great job.”

Review by
07/29/2020

“See comment below”

Review by
07/23/2020

“They were awesome.”

Review by
07/23/2020

“They did the service which was to clean the flue and make sure everything was working properly.”

Review by
07/23/2020

“Not relevant at this point since the work has not been done.”

Review by
07/23/2020

“They do excellent work.”

Review by
07/23/2020

“I expected them to be good and they were.”

Review by
07/23/2020

“We had issues with the last service. We had an insert put in the chimney and now anytime we have a fire we have smoke in the basement area. We are not understanding what's happening. I still have to call them to come back help us.”

Review by
07/23/2020

“Overall, they did a great job. They were professional, they completed it in the estimated time, and I have no complaints.”

Review by
07/22/2020

“Little wait for appointment, courteous staff, quality work”

Review by
07/13/2020

No review comments provided

Review by
07/12/2020

No review comments provided

Review by
07/12/2020

No review comments provided

Review by
07/11/2020

No review comments provided

Review by
07/10/2020

“Good work and insight”

Review by
09/19/2019

“The owner and two gentleman that came out were wonderful.”

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

“Everything was done in a timely manner, they were easy to communicate with, and we are very satisfied overall.”

Review by
08/31/2019

“Great personality and service”

Review by
08/31/2019

No review comments provided

Review by
08/30/2019

No review comments provided

Review by
08/30/2019

“I cant remember any names. The guy that managed the project/crew.”

Review by
08/30/2019

“They exceeded my expectations because of the quality of their workmanship, their timeliness to meet the appointment, and the overall value.”

Review by
08/15/2019

No review comments provided

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

“Their analysis of the problem exceeded my expectations, and the value for the work they did was lower than I expected, so that was also a pleasant surprise.”

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

“They met/exceeded my expectations by being here on time and they cleaned it pretty quickly and efficiently. It seems like it was done well.”

Review by
08/09/2019

“Nothing stood out from their performance, and it's not anything I would think about.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/11/2019

No review comments provided

Review by
07/11/2019

“I am highly satisfied with the work done by High's Chimney Service. Everything happened as planned and the technician was very quick and on time. He gave great feedback on my chimney.”

Review by
07/11/2019

“I would like to recognize the salesman for his exceptional service,”

Review by
07/11/2019

No review comments provided

Review by
07/11/2019

“I found High's Chimney Service to be responsive, qualified, and timely in completing the work.”

Review by
07/11/2019

No review comments provided

Review by
07/11/2019

No review comments provided

Review by
07/10/2019

“They met and exceeded my expectations with everything.”

Review by
07/10/2019

“I was most satisfied with the fact that they were willing to address the problem that I had. They had the skill and parts to fix it and they basically solved the problem. Nicholas said we sell these stove but when you get them home it's your problem. I”

Review by
07/08/2019

No review comments provided

Review by
07/08/2019

No review comments provided

Review by
07/08/2019

“The honesty of the employee saying he could do a temporary fix but that I needed a roofer for permanent repair”

Review by
07/08/2019

“The ladies I spoke with were great along with my technician”

Review by
07/08/2019

No review comments provided

Review by
07/08/2019

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Review by
07/08/2019

No review comments provided

Review by
07/05/2019

No review comments provided

Review by
07/04/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
08/07/2018

“They cleaned my air ducts and the chimney as expected. They delivered what they promised.”

Review by
08/07/2018

“They are awesome with giving an estimate.”

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