All Pro Chimney Service
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

All Pro Chimney Service has received 4.7 out of 5 stars based on 146 customer surveys.
5
111
4
26
3
4
2
5
1
0
3rd year as a Best Pick Call
"Our goal is to educate our customers so that they know and understand how their chimneys operate and are able to make informed decisions. Our motto is, 'If you're safe, we're happy!'"

Dennis Amor | Owner
Company Information
Services Offered
All Pro Chimney Service is a full-service chimney company offering services ranging from chimney inspection and sweeping to complete chimney rebuilding and fireplace installation for residential and commercial customers. The company sells and installs hearth appliances such as high-efficiency, wood-burning fireplaces; gas fireplaces; and wood and pellet stoves and inserts.
Company History
All Pro Chimney Service was founded in 2008.
Distinctions
All Pro Chimney Service employs a Chimney Safety Institute of America Certified Chimney Sweep. The company is a member of the National Chimney Sweep Guild.
Employee Information
Employees wear uniforms and drive marked vehicles.
Licenses
MHIC #97587
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
5
252
4
40
3
10
2
5
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
12/18/2017

“The chimney, when they first did it, started cracking. They put glaze on top of it—something on top of each of my chimneys. When I had my roof inspected, this guy said, 'Lady, your chimneys are cracking on the top.' He took some pictures for me. I called back All Pro Chimneys; they came right out, and they glazed it and didn't charge me for it. They went over and above what I'd asked for, because the first thing they gave me cracked; it wasn't up to par. I'd have to give them a B. The product they did cracked. With other people who have chimneys done, they wouldn't be up there to see it cracked. It was only because I had a roofer check it out that I knew.”

Review by
12/18/2017

“The work was pretty quick. The only issue that I had was the payment. They called me multiple times per day for payment once it was complete. I told them I had to send a check. It just felt like a bit much to me. It was directly after the work was done that they called every day. I don't know if that was an office issue or just their typical protocol of how they handle things. That weren't very pleasant. Aside from that, I think the work was pretty good. We haven't had any issues with the chimney so far that we know of. I'd give them a B. I really haven't had any issues. It's one of those things where you don't know.”

Review by
12/18/2017

“The job took as long as they said it was going to take, and it cost what they said it was going to cost. Those are always two big wins. Otherwise, I'd say the quality of their work met expectations. They had good quality, and I've had no issues with the work they did. We had a couple of things done. We had a wood insert. We purchased that and had them install it. Then they had to replace the flue liner, and they also had to do some repair on the chimney cap. I'd give them an A.”

Review by
12/18/2017

“They were the ones who installed my fireplace insert, and then they did the follow-up cleaning on the chimney that following year. I found that they were very good at doing all that and making it helpful for moving on forward. I would give it a B+. I have no qualms with the quality of their work. It seems reasonable; I have no reason to question it.”

Review by
12/18/2017

“All Pro Chimney Service did good work. They were on time and did what they were supposed to do—I can't ask for anything more. I had them out here on two separate occasions. Once they did a gas fireplace insert, and then the second occasion, they redid the exterior chimney that comes out of the roof. They made it up to code. I'd give them an A+.”

Review by
12/18/2017

“The individual I worked with was good. He answered a lot of questions, was thorough, and gave me what was definitely objective advice. I think he's left since then. They redid the masonry at the top of our chimney, put in a stainless steel chimney liner, and installed a big fireplace stove that sits in your fireplace. They're an A.”

Review by
12/18/2017

“They were quick, easy to work with, and did what they were supposed to do with no problems. We were selling the house, and there was a crack up in the top. They inspected it, did the repairs, and were reasonable. I'd give All Pro Chimney Service an A.”

Review by
12/18/2017

“All Pro Chimney Service repaired the fireplaces, and they work fine. They're busy. It took probably a couple weeks before I could get an appointment, but they were prompt. When they got the part, they came and installed it. I'd give them an A.”

Review by
12/18/2017

“They were good. We were just thinking about them again, as far as having it done. We wouldn't have thought about them again if we weren't interested in their services before. We'd recommend them. We'd give them an A+.”

Review by
12/18/2017

“It was all good. It was wonderful service. We had the chimney rebuilt, and we had a gas insert put in the fireplace. The chimney's lined. It was a lot of work done. They're A+.”

Review by
12/18/2017

“They were recommended to me. I called them directly, and I think they did a more than reasonable job. They rebuilt two fireplaces for me. I'd give them a B+.”

Review by
12/18/2017

“They did my fireplace. I haven't had no problems. They came in, did what they were supposed to do—very respectful, very healthy. They're A+.”

Review by
12/18/2017

“Everything was fine. All Pro did a good job. They came in, did a good job, and that was it. I'd give them a B.”

Review by
12/18/2017

“I was very happy with their work. I liked their speed of service. I'd grade All Pro Chimney Service a ‘B’.”

Review by
12/18/2017

“I liked their customer service. They converted my wood-burning fireplace to a gas fireplace. I'd give them an A+.”

Review by
12/18/2017

“I liked the results. They did an excellent job, excellent outcome. I'd give them an A+.”

Review by
12/18/2017

“They showed up on time, did their job fast and clean—no issues. I'd give them an A.”

Review by
12/18/2017

“I liked them overall. They did new flashing on the chimney. I'd give them an A.”

Review by
12/18/2017

“All was good. No worries.”

Review by
12/18/2017

“I'd give them an A grade.”

Review by
10/25/2016

No review comments provided

Review by
10/24/2016

No review comments provided

Review by
10/23/2016

No review comments provided

Review by
10/19/2016

No review comments provided

Review by
10/19/2016

No review comments provided

Review by
10/19/2016

“The technician was very professional and knowledgeable. He inspected my fireplaces and gave me a detailed work-up of what was and wasn't needed. I was very pleased with my service.”

Review by
10/18/2016

“They were hired to remove a giant semi-circle hearth that took up half the room and replace it will a normal sized hearth. It was quoted to be a 2 day job and they were coming in the morning. I was called that morning and I told they would be late. They showed up around 2pm and that turned the 2 day job into a 3 day job. The guys that did the work were great. They were friendly and took care to cover up anything that might get dirty. The final product looks great.”

Review by
10/18/2016

No review comments provided

Review by
10/17/2016

No review comments provided

Review by
10/17/2016

No review comments provided

Review by
10/17/2016

“The  team was great, on time and in budget.”

Review by
10/17/2016

“It  is great to be able to depend on All Pro Chimney Service for caring for my wood burning stove.”

Review by
10/17/2016

“I was really pleased with the job done by All Pro. They were knowledgeable and professional and finished when they said they would.”

Review by
10/17/2016

“Very courteous and respectful. Good job at cleaning up. I followed up later with some additional questions but did not get a response.”

Review by
10/17/2016

“Dennis  is a true expert. They installed a fantastic fireplace insert at a very good price. Unfortunately I did not use their service for chimney repair work. I used a different company to repair my chimney crown, and the work was done not as good as All Pro. I called All Pro to clean my chimney, and the job was done right. I will use All Pro for all chimney work in the future.”

Review by
10/17/2016

No review comments provided

Review by
10/17/2016

No review comments provided

Review by
10/16/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/14/2016

“We have used this company for a few years now and they never disappoint!”

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

“Overall they did a good job. There was a misunderstanding about keeping the damper above the firebox, and it couldn't be put back in after they removed it.”

Review by
10/14/2016

“We  had a prefabricated fireplace, builder grade. When not in use you could feel the cold air coming from all around it. Not good in the winter. All Pro Chimney came, Dennis, the owner, explained that there was no insulation behind the prefab. THAT is why the room was so cold all the time. After price negotiations All Pro Chimney: - Removed the existing prefabricated fireplace - Insulated and closed up the chase with Durock - Installed a Regency FP9 with about 15-18 feet of chimney, blower, air intake, chase cover, and cap - Installed a Granite surround, mantel and hearth - Repaired drywall and paint. The entire process took a couple of weeks because the granite had to be custom cut. The crew, always polite and respectful. They showed up on time and worked from the moment they arrived to when they left. Very clean. No trash left on site. The installation of the fireplace upgraded the entire room, energy wise and in appearance. I ripped out the carpet and installed hardwood. End product - Beautiful! I love it. Small business, Honest and Caring. They have been out twice - just to check to make sure things are going well. We Highly recommend All Pro Chimney!!”

Review by
10/14/2016

“They did a very good job on repair of the flashing and fixed what a previous so-called chimney repair firm had failed to fix. I am very satisfied with them and will surely use them again if necessary.”

Review by
11/24/2015

“It was no stress, I didn't really have to be there, I didn't have to leave work for him to do what he needs to do. He gave me a report and I actually had to pay him later on, there was a problem with trying to pay online. I didn't have him constantly calling me like a bill collector so he made it really simple and it seemed like he is neighborhood friendly. It was an inspection for the home I was buying. I would recommend them. They get an A.”

Review by
11/24/2015

“I guess we had a few issues with one of the jobs and they fixed it without any problems, no complications. They did a lot of work, the chimney was leaking and it needed to be refilled, it needed a new cap, it was converted from a wood stove back to a fireplace so it had to be refilled on the inside and the outside and then a pellet stove.”

Review by
11/24/2015

“It was positive.”

Review by
11/24/2015

“It was positive.”

Review by
11/24/2015

“The people were friendly and knowledgeable. I would recommend them. I'll go with an A.”

Review by
11/23/2015

“They were efficient and on time. A friend referred them to me, so I would recommend them too.”

Review by
11/23/2015

“They were good, they were responsive. They cleaned the chimney. I was recommended by another company that decided not to service this area because it moved closer to Baltimore. I'd say B+.”

Review by
11/19/2015

“Nothing in particular, it was fine. He had to come back because he didn't have a part. It was fine. They cleaned my wood stove. My son had been researching and suggested them.”

Review by
11/19/2015

“They were very timely. I liked that they showed up when they said they were going to. I liked that they answered the phone, they followed up and I felt their pricing was competitive. They cleaned our chimney. I'd give them an A.”

Review by
11/19/2015

“All Pro Chimney Service’s follow-up was superb—that’s what I really, really liked. The gentleman was very professional, and he was there on time. It was just a great experience. They did a yearly chimney inspection, and they did an A+ job.”

Review by
11/19/2015

“I liked the service guy Dennis I think and he was very competent. They had an issue they had to come back and they dealt with it well. It was a cleaning but they had to do an advanced cleaning because it hadn't been done for a long time.”

Review by
11/19/2015

“They did a good job. The only thing I’m concerned about is that it's still flowing free, so I have to get that tested again, but they did pretty clean work. They didn't leave any junk behind, so they did a fantastic job cleaning up. They put an insert into the chimney over the furnace. They’re an A company.”

Review by
11/19/2015

“They were prompt, seemed to be thorough, and gave me information on what I needed to do to maintain my chimneys in the future. They cleaned and inspected the chimney, and then told me the material that it’s made out of may need to be replaced eventually. I'd give them an A.”

Review by
11/19/2015

“They were very professional and kind. It was a little high, but they got the pellet stove work done. They were very equipped to call me back and make a date, and they knew what I was talking about to get the job done, so that's why I liked them. They were very excellent.”

Review by
11/19/2015

“I think they came to our house to do an initial inspection of the chimney in 2012. They're the only chimney sweep people that we've dealt with here and probably would have gotten a second call to get our chimney cleaned at some point. It was a short encounter, they came in looked at the chimney for our fireplace and looked at the hearth and all of that and that was about it. They did an inspection. They looked at the fireplace and inspected the chimney. It would have to be an A.”

Review by
11/19/2015

“They were great. They weren't pushy, they were prompt. They just told you the issues that you should fix, they weren't trying to sell extra stuff. They were really smart, knew what they were doing, and everything was good. We were in a house that had been abandoned so they kind of checked the chimney to make sure it was good and they rebuilt things and made sure all the flues were in shape and working well. They cleaned it and made it safe. I'd give them A.”

Review by
11/19/2015

“They had to order the part, they didn't have you know thinking of a chimney place they would have the necessary parts to fix it on the spot so I had to wait over a month for the part to come in and they took me calling them multiple times to follow up as to what the status was and the person who came the first time seemed to be a little incompetent like he didn't know what he was doing. He had to send his manager out and then once he got the part it was his manager that fixed it in no time but the first person took pretty much half of the day and still couldn't fix it. I think I needed like a pilot light or something, I can't remember off hand but I remember the scenario of how they couldn't fix it the first time. It's a gas fireplace. Probably a B+.”

Review by
11/19/2015

“I think Dennis the sales guy was very responsive, very detailed when he came to look at everything. He seemed very knowledgeable and I'd say responsive, detailed, and knowledgeable and willing to negotiate as well. We had some brick replacement, masonry repair, the installation of a liner, and the chimney cap. I had a few quotes, had a few people that came out, they weren't the most expensive they weren't the cheapest but they seemed very competent and we wanted to make sure the job was done right so that's why we chose them. I would give them an A.”

Review by
11/19/2015

“They installed our pellet stove, did a great job scheduling, and got everything worked out.”

Review by
11/19/2015

“They were nice and friendly. They inspected the chimney. They were the only one in the area that would service this area.”

Review by
11/19/2015

“They did a fine, complete, and timely job on the chimney inspection. I didn’t have any issues, so they get an A from me.”

Review by
11/19/2015

“I guess we're fine. They were fine I guess. I just don't remember, it's been too long. I think it was flashing around the chimney, I just don't remember. An A.”

Review by
11/19/2015

“I believe they fixed my fireplace. Probably a B.”

Review by
11/19/2015

“I guess an A.”

Review by
11/18/2015

“As far as I could remember it was positive.”

Review by
11/18/2015

“They did a good job. They just got in and got it done after there was a fire in the chimney. I heard about them through the insurance company.”

Review by
11/18/2015

“The technician was funny, and he knew the answer when I asked him a question. He did a chimney cleaning and inspection. I’d give them an A.”

Review by
11/18/2015

“Everything was fine. They just did a regular chimney sweep. I will say a B, it wasn't perfect. It wasn't terrible but it wasn't perfect.”

Review by
11/18/2015

“The services provided were on time, explained what I needed, explained everything about the chimney to me so it was good. It was just they were just checking it for me. I would say A.”

Review by
11/18/2015

“They were responsive and easy to work with. We had some chimney damage from a storm, and they replaced some pipe in the wall. The insurance company set it all up.”

Review by
11/18/2015

“They were very good and did what they were supposed to do. They installed a liner in our chimney after a friend recommended them to us. They’re definitely an A.”

Review by
11/18/2015

“They were very responsive. I’d called them on a Monday, they were here on Wednesday, and they started work on Thursday. They were very thorough. We had a couple of spots where we thought they could've been reinforced better, but they were right on it. They got here as soon as they could, which was in a couple weeks. They came back to waterproof and fill in the extra spots that we pointed out, so they were very responsive, good, and nice.”

Review by
11/18/2015

“I have a 100-year-old home, so it was a 100-year-old chimney. I was going to have it relined, but the chimney was deteriorating, so it needed to be replaced. They replaced it, did a wonderful job in a timely manner, and did it for a fair price. I hired them to do work for my mother-in-law a couple years ago. They get an A-. There really were a couple things that weren't picked up on right away, but they did very good work otherwise.”

Review by
11/18/2015

“I had a positive experience when I finally got them to come. They had several scheduling issues but it took several times to try and get them to schedule to come. They kept cancelling on me. They cleaned the chimney and it was also some repair inside. The work was great it was just the scheduling that was an issue.”

Review by
11/18/2015

“The service was great, everybody showed up on time, they did what they said they were going to do, and the price was alright. It was definitely a good experience. They did a chimney sweep. They were referred by a contractor. I give them an A.”

Review by
11/18/2015

“The work was good, and everything seems to be working pretty well. They were pretty timely, and it was nice that I got an upgrade to the flue system. They changed the way that it worked just by virtue of getting it fixed. They did A work.”

Review by
11/18/2015

“They had good customer service. They were on time and knowledgeable, and any questions I had, they pretty much answered. They cleaned my chimney. A friend recommended the company.”

Review by
11/05/2015

“Everything's fine. They were an A company.”

Review by
11/04/2015

“The service was fine, so I was pleased.”

Review by
11/04/2015

“They were very reliable, they did great work, and the problem was solved.”

Review by
11/04/2015

“It was a positive experience.”

Review by
11/04/2015

“They did fine. They did a good job. I thought they'd do a fairly decent job. They just cleaned our chimney. They were polite. I chose them because they were local.”

Review by
11/04/2015

“All Pro Chimney Service was very knowledgeable, and their customer service was fantastic.”

Review by
11/04/2015

“They did what they said they would do. They repaired the chimney. Customer service was great.”

Review by
11/04/2015

“It was a good experience. They're now working for a friend of mine, so they did a great job.”

Review by
11/04/2015

“They were very friendly. They did chimney cleaning. Customer service was pretty good. B, I would recommend them.”

Review by
11/04/2015

“I wasn't here when they did the inspections and stuff. They were one of the only ones that could come out on that date so I really didn't have much options. I guess I would say a B+. I guess I would recommend them.”

Review by
11/04/2015

“I do believe they replaced the chimney in my house. My wife did all that, I don't know anything about that my wife did it all. My wife dealt with them. I'll give them an A. I didn't have no problems about it yet.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: