All Pro Chimney Service
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

All Pro Chimney Service has received 4.6 out of 5 stars based on 187 customer surveys conducted through GuildQuality.
5
142
4
31
3
7
2
7
1
0
5th year as a Best Pick Call

Company Message Regarding COVID-19

We are practicing social distancing and offering discounts, and our employees are wearing masks, gloves, and booties.
"Our goal is to educate our customers so that they know and understand how their chimneys operate and are able to make informed decisions. Our motto is, 'If you're safe, we're happy!'"

Dennis Amor | Owner
Company Information
Services Offered
All Pro Chimney Service is a full-service chimney company offering services ranging from chimney inspection and sweeping to complete chimney rebuilding and fireplace installation for residential and commercial customers. The company sells and installs hearth appliances such as high-efficiency, wood-burning fireplaces; gas fireplaces; and wood and pellet stoves and inserts.
Company History
All Pro Chimney Service was founded in 2008.
Distinctions
All Pro Chimney Service employs a Chimney Safety Institute of America Certified Chimney Sweep. The company is a member of the National Chimney Sweep Guild.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
4408 Bennion Road
Silver Spring, MD 20906
Hours
Mon
7:00 am - 4:00 pm
Tue
7:00 am - 4:00 pm
Wed
7:00 am - 4:00 pm
Thu
7:00 am - 4:00 pm
Fri
7:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #97587

Compiled Score:

All Pro Chimney Service has received 4.6 out of 5 stars based on 187 customer surveys conducted through GuildQuality.
5
142
4
31
3
7
2
7
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/27/2019

“I would like to recognize Kenny. He was fantastic.”

Review by
08/12/2019

“I would use them for chimney service only.”

Review by
08/10/2019

“Yes. I forgot his name. He was the person who gave me the estimate”

Review by
08/02/2019

“The All Pro Chimney Service technician was able to diagnose an unrelated issue and solve it despite having had several other companies look at it without success.”

Review by
06/24/2019

No review comments provided

Review by
06/24/2019

“All Pro Chimney Service met or exceeded my expectations in regards to helpfulness.”

Review by
06/24/2019

“Work was excellent; responsiveness and communications were a little bit challenging at times as we were trying to get the work scheduled and then rescheduled, but all in all very positive.”

Review by
06/24/2019

“not familiar with there names”

Review by
06/21/2019

“The timeliness in getting someone out to do the inspection met my expectations.”

Review by
06/20/2019

No review comments provided

Review by
06/20/2019

No review comments provided

Review by
06/20/2019

“They met my expectations. They came when they said they would come; the service was quick; they didn't leave any trash on my carpet, and were very respectful and courteous.”

Review by
06/20/2019

“I would like to recognize Breden for exceptional service. He was very professional and communicated well.”

Review by
06/20/2019

“Brennan”

Review by
06/20/2019

“All Pro Chimney Service met or exceeded my expectations in regards to timeliness.”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/13/2019

“Kenny Morales”

Review by
06/13/2019

“Hands down, Dennis and his team were some of the best contractors we have ever worked with. We could not have been more impressed with their dedication to a job well done. I would never hesitate to recommend them to anyone.”

Review by
06/13/2019

“everyone I worked with was professional and responsive.”

Review by
06/12/2019

“Brennan did a excellent job explaining everything and the individuals that did the work did what appears to be an excellent job.”

Review by
06/12/2019

“Dennis is a real professional. Gives advise but not pushy. His follow up is very good.”

Review by
06/12/2019

“Kenny, Juan”

Review by
06/12/2019

No review comments provided

Review by
09/21/2018

“They completed chimney cleaning.”

Review by
09/19/2018

“Pro Chimney Service's performance exceeded my expectations.”

Review by
09/19/2018

“They did what they were supposed to do.”

Review by
09/07/2018

No review comments provided

Review by
09/07/2018

“The main guy, Dennis, and one of his employees, Armando, were very good.”

Review by
09/07/2018

“I would like to recognize the person that did the work. He did exceptional work. I would also like to recognize the person that called to remind me about them coming.”

Review by
09/07/2018

“It was a while ago and I don't remember much. I think they recommended more than what was needed. The guy was nice and I have no real complaints. They were just pushing more than what was needed.”

Review by
09/07/2018

“I was most satisfied with the timeliness, scheduling, them showing up on time, and being courteous and professional.”

Review by
08/30/2018

“They met my expectations because they did what they said they would do timely, fast, and professionally.”

Review by
08/29/2018

“The customer service was outstanding.”

Review by
08/24/2018

“I have friends who have chimneys and I will be telling them about All Pro Chimney Service.”

Review by
08/23/2018

“I was satisfied because they were responsive and they were on time.”

Review by
08/23/2018

“I thought the service was good, they explained everything and they took pride in their work.”

Review by
08/23/2018

“I was most satisfied because they were very friendly and honest.”

Review by
08/23/2018

“I was most satisfied from getting there, to having all their equipment, to setting up, to working on the job site, and with the communication. That was extremely key for me. I'm all about knowing what is happening and what is going on at all times. They were stellar at communication. I shouldn't have to be there to make sure the job gets done and I didn't have to be there. The results form what they did is spectacular. My chimney is the best on the block, hands down they did the best job. It was one of the most expensive, but I am a firm believer that you get what you pay for. I would prefer to pay more for the best quality and they provided that for sure.”

Review by
08/14/2018

“I would like to recognize the main technician because he did a great job getting up in the fireplace and was very thorough in cleaning everything up.”

Review by
08/14/2018

“I was satisfied with the actual work.”

Review by
12/18/2017

“The job took as long as they said it was going to take, and it cost what they said it was going to cost. Those are always two big wins. Otherwise, I'd say the quality of their work met expectations. They had good quality, and I've had no issues with the work they did. We had a couple of things done. We had a wood insert. We purchased that and had them install it. Then they had to replace the flue liner, and they also had to do some repair on the chimney cap. I'd give them an A.”

Review by
12/18/2017

“All Pro Chimney Service did good work. They were on time and did what they were supposed to do—I can't ask for anything more. I had them out here on two separate occasions. Once they did a gas fireplace insert, and then the second occasion, they redid the exterior chimney that comes out of the roof. They made it up to code. I'd give them an A+.”

Review by
12/18/2017

“The individual I worked with was good. He answered a lot of questions, was thorough, and gave me what was definitely objective advice. I think he's left since then. They redid the masonry at the top of our chimney, put in a stainless steel chimney liner, and installed a big fireplace stove that sits in your fireplace. They're an A.”

Review by
12/18/2017

“They were quick, easy to work with, and did what they were supposed to do with no problems. We were selling the house, and there was a crack up in the top. They inspected it, did the repairs, and were reasonable. I'd give All Pro Chimney Service an A.”

Review by
12/18/2017

“All Pro Chimney Service repaired the fireplaces, and they work fine. They're busy. It took probably a couple weeks before I could get an appointment, but they were prompt. When they got the part, they came and installed it. I'd give them an A.”

Review by
12/18/2017

“They were good. We were just thinking about them again, as far as having it done. We wouldn't have thought about them again if we weren't interested in their services before. We'd recommend them. We'd give them an A+.”

Review by
12/18/2017

“It was all good. It was wonderful service. We had the chimney rebuilt, and we had a gas insert put in the fireplace. The chimney's lined. It was a lot of work done. They're A+.”

Review by
12/18/2017

“They did my fireplace. I haven't had no problems. They came in, did what they were supposed to do—very respectful, very healthy. They're A+.”

Review by
12/18/2017

“I liked their customer service. They converted my wood-burning fireplace to a gas fireplace. I'd give them an A+.”

Review by
12/18/2017

“I liked the results. They did an excellent job, excellent outcome. I'd give them an A+.”

Review by
12/18/2017

“They showed up on time, did their job fast and clean—no issues. I'd give them an A.”

Review by
12/18/2017

“I liked them overall. They did new flashing on the chimney. I'd give them an A.”

Review by
12/18/2017

“All was good. No worries.”

Review by
12/18/2017

“I'd give them an A grade.”

Review by
12/18/2017

“Everything was fine. All Pro did a good job. They came in, did a good job, and that was it. I'd give them a B.”

Review by
12/18/2017

“I was very happy with their work. I liked their speed of service. I'd grade All Pro Chimney Service a ‘B’.”

Review by
12/18/2017

“They were recommended to me. I called them directly, and I think they did a more than reasonable job. They rebuilt two fireplaces for me. I'd give them a B+.”

Review by
12/18/2017

“They were the ones who installed my fireplace insert, and then they did the follow-up cleaning on the chimney that following year. I found that they were very good at doing all that and making it helpful for moving on forward. I would give it a B+. I have no qualms with the quality of their work. It seems reasonable; I have no reason to question it.”

Review by
12/18/2017

“The chimney, when they first did it, started cracking. They put glaze on top of it—something on top of each of my chimneys. When I had my roof inspected, this guy said, 'Lady, your chimneys are cracking on the top.' He took some pictures for me. I called back All Pro Chimneys; they came right out, and they glazed it and didn't charge me for it. They went over and above what I'd asked for, because the first thing they gave me cracked; it wasn't up to par. I'd have to give them a B. The product they did cracked. With other people who have chimneys done, they wouldn't be up there to see it cracked. It was only because I had a roofer check it out that I knew.”

Review by
12/18/2017

“The work was pretty quick. The only issue that I had was the payment. They called me multiple times per day for payment once it was complete. I told them I had to send a check. It just felt like a bit much to me. It was directly after the work was done that they called every day. I don't know if that was an office issue or just their typical protocol of how they handle things. That weren't very pleasant. Aside from that, I think the work was pretty good. We haven't had any issues with the chimney so far that we know of. I'd give them a B. I really haven't had any issues. It's one of those things where you don't know.”

Review by
10/25/2016

No review comments provided

Review by
10/24/2016

No review comments provided

Review by
10/23/2016

No review comments provided

Review by
10/19/2016

No review comments provided

Review by
10/19/2016

No review comments provided

Review by
10/19/2016

“The technician was very professional and knowledgeable. He inspected my fireplaces and gave me a detailed work-up of what was and wasn't needed. I was very pleased with my service.”

Review by
10/18/2016

No review comments provided

Review by
10/18/2016

“They were hired to remove a giant semi-circle hearth that took up half the room and replace it will a normal sized hearth. It was quoted to be a 2 day job and they were coming in the morning. I was called that morning and I told they would be late. They showed up around 2pm and that turned the 2 day job into a 3 day job. The guys that did the work were great. They were friendly and took care to cover up anything that might get dirty. The final product looks great.”

Review by
10/17/2016

“Dennis  is a true expert. They installed a fantastic fireplace insert at a very good price. Unfortunately I did not use their service for chimney repair work. I used a different company to repair my chimney crown, and the work was done not as good as All Pro. I called All Pro to clean my chimney, and the job was done right. I will use All Pro for all chimney work in the future.”

Review by
10/17/2016

No review comments provided

Review by
10/17/2016

No review comments provided

Review by
10/17/2016

“The  team was great, on time and in budget.”

Review by
10/17/2016

“Very courteous and respectful. Good job at cleaning up. I followed up later with some additional questions but did not get a response.”

Review by
10/17/2016

“It  is great to be able to depend on All Pro Chimney Service for caring for my wood burning stove.”

Review by
10/17/2016

“I was really pleased with the job done by All Pro. They were knowledgeable and professional and finished when they said they would.”

Review by
10/17/2016

No review comments provided

Review by
10/17/2016

No review comments provided

Review by
10/16/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/15/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

“We have used this company for a few years now and they never disappoint!”

Review by
10/14/2016

“We  had a prefabricated fireplace, builder grade. When not in use you could feel the cold air coming from all around it. Not good in the winter. All Pro Chimney came, Dennis, the owner, explained that there was no insulation behind the prefab. THAT is why the room was so cold all the time. After price negotiations All Pro Chimney: - Removed the existing prefabricated fireplace - Insulated and closed up the chase with Durock - Installed a Regency FP9 with about 15-18 feet of chimney, blower, air intake, chase cover, and cap - Installed a Granite surround, mantel and hearth - Repaired drywall and paint. The entire process took a couple of weeks because the granite had to be custom cut. The crew, always polite and respectful. They showed up on time and worked from the moment they arrived to when they left. Very clean. No trash left on site. The installation of the fireplace upgraded the entire room, energy wise and in appearance. I ripped out the carpet and installed hardwood. End product - Beautiful! I love it. Small business, Honest and Caring. They have been out twice - just to check to make sure things are going well. We Highly recommend All Pro Chimney!!”

Review by
10/14/2016

“They did a very good job on repair of the flashing and fixed what a previous so-called chimney repair firm had failed to fix. I am very satisfied with them and will surely use them again if necessary.”

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

“Overall they did a good job. There was a misunderstanding about keeping the damper above the firebox, and it couldn't be put back in after they removed it.”

Review by
10/14/2016

No review comments provided

Review by
10/14/2016

No review comments provided

Review by
11/24/2015

“The people were friendly and knowledgeable. I would recommend them. I'll go with an A.”

Review by
11/24/2015

“It was no stress, I didn't really have to be there, I didn't have to leave work for him to do what he needs to do. He gave me a report and I actually had to pay him later on, there was a problem with trying to pay online. I didn't have him constantly calling me like a bill collector so he made it really simple and it seemed like he is neighborhood friendly. It was an inspection for the home I was buying. I would recommend them. They get an A.”

Review by
11/24/2015

“I guess we had a few issues with one of the jobs and they fixed it without any problems, no complications. They did a lot of work, the chimney was leaking and it needed to be refilled, it needed a new cap, it was converted from a wood stove back to a fireplace so it had to be refilled on the inside and the outside and then a pellet stove.”

Review by
11/24/2015

“It was positive.”

Review by
11/24/2015

“It was positive.”

Review by
11/23/2015

“They were efficient and on time. A friend referred them to me, so I would recommend them too.”

Review by
11/23/2015

“They were good, they were responsive. They cleaned the chimney. I was recommended by another company that decided not to service this area because it moved closer to Baltimore. I'd say B+.”

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