Nature's Own Chimney Cleaning
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 208 Surveys
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Nature's Own Chimney Cleaning has received 5 out of 5 stars (A-rating) based on 208 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"At Nature's Own, we put the customer first. We are not done with any job until the customer is happy. We are a family-run business, but we have the tools and knowledge of the big guys. From leaking chase covers to complete chimney rebuilds, we can solve your chimney repair needs."

Frank Whittemore | Owner
Company Information
Services Offered
Nature's Own Chimney Cleaning provides a variety of chimney services for residential and commercial customers, including cleaning, sweeping, rebuilding, repair work, and inspection. The company installs chimney caps, gas logs, and dampers and also offers tuck-pointing, fireplace repair work, wildlife removal, dryer vent cleaning, and duct cleaning.
Warranty
The company offers a warranty on all services.
Company History
Nature's Own is a local, family-owned-and-operated company that was founded in 2005.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I liked that they showed up on time. They were very informative, and they did the repairs very quickly. I would grade the overall experience with an A+. Everything was great; I loved everything that they did. They were great.”

“I had a great experience with them. I liked that they were fast, they were polite, and they were very detailed. I would grade the overall experience with an A+.”

“We had a really good experience with them. I liked that the person that helped us was extremely knowledgeable and was able to help us out. I would grade the overall experience with an A.”

“I liked that he was nice. He showed us the kind of key we would need to be able to turn the gas fireplace on; the house didn't have one. I would grade the overall experience with an A+. They did a good job.”

“I actually had them out for two different things. First, it was just the chimney cleaning; they found some chimney repair that really needed to be done up on the roof, and they came back and fixed that. I'm thoroughly pleased with the work, with the courteousness of the employee, everything. I would grade the overall experience with an A+. I already have recommended them.”

“I liked them. They did above-and-beyond what I would have expected. I would grade the overall experience with an A+. They were good. They explained everything really well, and they cleaned up. We've had our chimney worked on before, and they did an awful job—but this company did really well. I've recommended them to several people.”

“I liked that they were just efficient. They came, they did the work, and definitely told me what was going on. I've never used a chimney sweep before, but I thought it was a good visit. I would grade the overall experience with an A. I don't really remember that much, but I would have remembered if it was something negative.”

“It's been a long time. I just remembered they being straightforward and no problems. No complaints, and I would recommend them.”

“I wasn't there. They came. They didn't make a mess in the house, which was nice. When I got home, I couldn't even tell they were there, except the chimney was cleaned, and we had a new damper, just like they said we were supposed to. No complaints, and we will recommend them.”

“It was fine. I liked that he was fast and seemed to know what he was doing. I would grade the overall experience with an A. No complaints.”

“They were very fine. He pointed out some things that we needed clean, so he did a little extra work on top of what he originally came out for. I would grade the overall experience with an A.”

“It was fine. They said that my chimney wasn't really that dirty. They just cleaned my chimney at the time. I would grade the overall experience with an A. It's not like they had to fix anything or do anything; he just went in there and cleaned it out. He said it wasn't that bad. It really didn't need cleaning, but they went ahead and cleaned it. No complaints.”

“I was satisfied.”

“That was a long time ago. I would grade the overall experience with an A.”

“It was all good. I liked that he was very professional and real good. I would grade the overall experience with an A.”

“It was good. No complaints, and I would recommend them.”

“They came out and did a chimney inspection. It's been a while, so I can't really recall. They just did an inspection and a cleaning. I would grade the overall experience with an A-. He was knowledgeable. He didn't leave a mess or anything.”

“It's been a while. I can barely remember. No complaints with the company.”

“Nothing in particular that I liked about them. They came in, did the job, and it was a clean and neat job. I would grade the overall experience with an A. I didn't have any issues, or I would have remembered. Overall, it was good service. Recommendation—I do remember that they cancelled on my initial appointment, and I had to reschedule, because they overbooked themselves.”

“I liked the friendly service; the guy was real nice and helpful. I would grade the overall experience with an A. He came when he said he was going to come and was very professional.”

“I wasn't here when they came, my husband was. He didn't say anything bad. No complaints.”

“They inspected our fireplace, and when I thought something was wrong, there was actually nothing wrong; it was barely even dirty. Nothing out of the ordinary, just good service. I would grade the overall experience with an A. I have no complaints at all.”

“It was good. I wasn't there, so I didn't have to deal with them. No complaints. Everything was good.”

“That was a while back. It was very good; I liked that they were very quiet and took care of the job. I would grade the overall experience with an A.”

“I'd give Nature's Own an A+. He cleaned the chimney and vacuumed after he finished. He made sure that everything was protected before doing so. He was very personable and on time, and he did what he was supposed to do. I've already recommended them to three different people.”

“I'll grade them an A+. The punctuality was fine. They inspected our chimney's fan and put in a gas log. I already recommended them, and they've already been used.”

“I would give them an A+. They were pretty good. They inspected and cleaned my chimney.”

“They're an A. They cleaned my chimney, did an inspection, and got rid of a wasp's nest. They were good.”

“They put a new cap on my chimney. I'd give them an A.”

“I had a wonderful experience. They did chimney and gutter work. I would give them an A rating for excellent work.”

“They did chimney work for me, and their customer service was excellent. I would give them an A rating.”

“Everything went well, and it was fine. They cleaned out the chimney, and they were very polite and very helpful. I would rate the company as an A.”

“They did chimney work for me, and their customer service was great. It's a grade-A company. I would tell a friend or family member that they were prompt and courteous.”

“They cleaned out my chimney. Their customer service was great. They get an A from me.”

“They did a good job. They did chimney work for me. I would give them an A rating.”

“They did some chimney work for us, and their customer service was very good. They were very attentive, and I would give them an A.”

“I liked that the service tech was very, very knowledgeable and friendly. He answered all of my crazy questions. I had questions about other services, but he was just really knowledgeable, and he sounded like he liked what he was doing. They did a chimney sweep for me, and they cleaned up pretty well before they left. It's an A-rated company.”

“They did great. He was a good, friendly, and courteous guy. He answered any questions that we had and overall, did a good job. They did a cleaning of our fireplace and chimney. The work area looked just fine—it looked great. He made sure that everything was cleaned up afterward. They get an A.”

“They did the job right. They came to clean my chimney. I don't know how long the job took because I wasn't home, but they did a real good job. They cleaned up everything. I would give the company an A grade.”

“It was great. They came out and did it quickly. They showed up on time when they were supposed to, which is the most important thing. They cleaned up the work area after they were finished with the work. They did a chimney cleaning for us. They get an A grade.”

“I'd never had a chimney sweep before, but they showed up on time and did the work quickly. The work area looked fine after they were finished. They get an A from me.”

“The guy that came out was clean, clean cut, nice, and polite. He took care of business, answered any questions, and was just a cordial person. He took care of business and left. He did a chimney sweep, and they cleaned up pretty well afterwards. It's an A-grade company.”

“I really wasn't here, but my wife was. But from my understanding, everything went fine. They did chimney work for me. It was my first time using them. I would give them an A rating.”

“Their customer service was very good. They cleaned my chimney. I would tell a friend or family member to use them.”

“They cleaned our chimney out, and they also cleaned the dryer vent out. Their customer service was fine. I would give them an A grade. They did what they said they were going to do, and we didn't have any issues.”

“They did chimney work, and I also hired them as a monthly exterminator. Their customer service was great. They earned an A. I would tell a friend or family member that the company has friendly, quick customer service.”

“They did a good job. We were very happy with them, and we'd recommend them.”

“I would give them an A rating.”

“They did a very good job. We're very happy with them, and as a matter of fact, I called them back to come back and do another job. Everything was just what I wanted. I would give them an A, and I would recommend them to a friend and family member.”

“We didn't have any complaints, and their customer service was fine. I would give the company an A rating.”

“They came on time, he was very efficient, and he cleaned up any debris that was left. He did a good job. This was my first time using the company, and I would grade them as an A.”

“They were nice, and they took care of the job. There were no big time overages, and they cleaned up after themselves well. As I recall, there was only one guy who did it. I would give them an A rating.”

“Everything was fine.”

“They did a good job.”

“It was fine—it was great.”

“They were concise, to the point, and relatable. They cleaned up my chimney. The work area was very clean, and they made sure to keep everything clean. They're an A-rated company.”

“The guy showed up on time, they seemed to do a thorough job, and they didn't seem to make a mess. They did a chimney sweep for me. It was my first time using the company. I would give them an A grade—I have no complaints.”

“They were clean, they were efficient, and they took their time with the project. They just did a chimney cleaning. It was my first time using the company. I would give them an A rating. I had no complaints.”

“They did my chimney cleaning. He was very professional and kind to my kids. The work area was very clean after the work. That was one of the things that I liked. He put down a floor cover and made sure that nothing got on the floor. They're an A. I don't have any complaints.”

“They were straight and to the point, and they were on time. They did a chimney sweep. I mostly hired them for sweeping and making sure that it was clean, so they took care of that for me. I'd give the company an A grade.”

“They were very friendly and thorough, and they explained the whole process. They did the chimney cleaning—a routine cleaning. I would give them an A grade.”

“They did what was required, and they also cleaned the inside of the chimney. The bottom part where the rack is was very thoroughly clean, and aside from the chimney sweeping, they cleaned the whole area. I thought that was nice. I haven't had to call them back after the fact. They're an A to me.”

“They came out when they were supposed to come out, and they didn't disappoint me either. They came out, and they nailed it. It was a business transaction—they kept their bargain, and we kept ours. We had a chimney cleaned, and they also came out and did some bug extermination. There were no problems. I'm the project manager, so I run all of it, but I didn't see anything that was alarming. I would give the company an A rating.”

“Working with Nature's Own was a great experience. They were on time and very professional, and they did a fantastic job. They cleaned up around the fireplace area and cleaned out the chimney. I was really pleased. I'd definitely give them an A.”

“Nature's Own was really professional, courteous, polite, and respectful. We were happy with them. They were easy to talk to and answered all our questions. I had used them once before, and I came back to them. They're top-notch—they get an A.”

“They were awesome, and they did a fabulous job. The guy was very friendly. He cleaned the chimney and gave me advice on what to do because there were some cracks in there. He was fabulous. I would give them an A grade.”

“I had a great experience with Nature's Own, and it was a wonderful product. They did a chimney sweep, and it was A+.”

“I was having a backup problem. Whenever I lit the wood that was in there, it would come back down. The guy went up, he cleaned it, and then he went up on the roof to check it. He did a really good job, and it works perfectly. I'd definitely give them an A+.”

“They were very professional. They were thorough and very informative, and that made it a good experience for me. I'd give them an A.”

“Nature's Own was great. They cleaned out our chimney, and they didn't leave a mess. Everything was great. I'd give them an excellent rating.”

“They were very businesslike, and everything was perfect. They fixed some cracks in my fireplace. I would give them an A.”

“Nature's Own was on time and very clean, and they respected the interior of the home while they were doing their work. They cleaned our chimneys, and this is the second or third time that we've used them, so we're repeat customers. I'd give them an A+.”

“We are very happy because they did a great job here. We recommend them. They did a chimney cleaning and explained everything about the chimney and how it works. They were very friendly and very professional. They're an A+.”

“Nature's Own did the chimney cleaning. We had the bar that's in the chimney, where you light the wood replaced. They gave us some ideas on what we could do. They did the cleaning, and they left the home the same way they came into it. It was a good experience. I would give them an A+, and I would definitely use them again.”

“Nature's Own Chimney Cleaning was fine. They cleaned both of our chimneys, and they also did repair work. It was done really well. Their customer service was very nice. I'd give them an A.”

“They cleaned my chimney, and they were very neat about it. They made sure everything was covered up, didn't get any soot anywhere, and were pretty quick too. I'd give them an A.”

“It was great. The guy was very nice, and everything seemed to work well after. He gave some good advice. They get an A.”