Masters Services
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Masters Services has received 4.6 out of 5 stars based on 78 customer surveys conducted through Our Research Partners.
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3rd year as a Best Pick Call
"In an industry where most businesses are typically run by only a few people, we set ourselves apart with our call center and fully trained technicians. At Masters Services, we always strive to take care of our clients, and we know we must have both quality employees and quality products to do this."

David Bishop | Business Manager
Company Information
Services Offered
Masters Services is a full-service chimney company that cleans chimneys, fabricates custom chimney caps, repairs fireboxes and chimney brickwork, and rebuilds and paints wood chases. The company performs camera inspections, chimney relining, full chimney rebuilds, and air duct cleaning and sells and installs chimney and fireplace accessories such as dampers, gas logs, and glass doors. In addition, Masters Services offers full masonry services for chimney rebuilds, outdoor kitchens, and mailboxes and removes bird nests and nuisance wildlife, including raccoons, opossums, squirrels, bats, and dead animals.
Warranty
Masters Services offers a guarantee on all service and a lifetime guarantee on craftsmanship for chimney caps.
Company History
Chad and Christa Murray founded Masters Services in 1995. Chad's mother, Wanda, and stepfather, Rory, also play important roles.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
11665 Fuqua Dr
Houston, TX 77034
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Masters Services has received 4.6 out of 5 stars based on 78 customer surveys conducted through Our Research Partners.
5
64
4
4
3
4
2
2
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/15/2022

No review comments provided

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02/06/2022

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01/31/2022

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01/27/2022

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01/20/2022

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Review by
01/20/2022

“They did good work. New gas logs look great and I know they were professionally installed.”

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01/19/2022

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01/19/2022

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01/19/2022

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01/19/2022

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01/19/2022

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01/19/2022

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01/14/2022

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01/11/2022

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01/11/2022

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Review by
01/11/2022

“All were courteous, kept my home clean, answered my questions and demonstrated how to best use the fireplace.”

Review by
01/11/2022

“WORK AREA WAS KEPT NEAT AND CHIMEY SKIN LOOKS NICE.”

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01/10/2022

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01/10/2022

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01/10/2022

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01/06/2022

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Review by
08/31/2021

“I was really impressed with their customer service.”

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01/12/2021

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11/24/2020

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Review by
11/24/2020

“They were very professional and I was very satisfied”

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11/17/2020

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11/17/2020

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11/17/2020

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Review by
11/13/2020

“I had a great experience working with Masters Services.”

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11/13/2020

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11/13/2020

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11/13/2020

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Review by
11/12/2020

“They are very capable, explain everything before doing the work and discuss the progress of their work with you. Also discuss all of the work done at the end. I have used them a number of times and was extremely satisfied.”

Review by
11/11/2020

“They were very professional and imformative.”

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11/11/2020

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11/11/2020

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11/11/2020

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Review by
11/11/2020

“Couldn’t get the skunk out.”

Review by
08/28/2019

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08/27/2019

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08/27/2019

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08/27/2019

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08/26/2019

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08/26/2019

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Review by
08/21/2019

“Started out with a camera to see the condition of the stove pipe. The fire box had rusted out from the rain water leaking on top of the fire box. They came in to change out the fire box with a new one and they had to cut a hole in the bricks outside the house. Did a really great job cutting the brick along mortar lines. Pulled out the old fire box and all of the pipe in the chimney. Sat the new fire box in the same spot as the old one and installed all new double wall pipe to the top of the chimney. They installed a new chimney cap to solve the water leak. They cleaned up the old bricks and put them back the way they were before the project started. You could not see where the hole was cut in the fireplace. Much better job than I expected. The fire box looks beautiful from inside of the house also. I would recommend these guy for any fireplace work that you might be thinking about. The price was very reasonable and I am glad that I chose them to do the job. The job took 2 days to complete.”

Review by
08/20/2019

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Review by
08/20/2019

“Way too expensive for the little amount of work left that needed to be done. I felt taken advantaged of. Short answer: No!”

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/19/2019

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08/16/2019

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08/16/2019

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08/16/2019

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08/16/2019

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08/16/2019

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08/16/2019

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Review by
08/16/2019

“We have used the company twice and they have been great both times.”

Review by
08/16/2019

“They did a Class A job on replacing my chimney cap! I am very pleased!”

Review by
08/16/2019

“They were professional, good communication, and they got the job done and left. They were very quick.”

Review by
08/16/2019

“The technician was really nice, efficient, and polite.”

Review by
08/16/2019

“My problem with them is that they were working to stop a leak from the chimney, and they did put in a great amount of effort, but when we finally identified exactly what it was, they just abandoned the job (in my opinion).”

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08/15/2019

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08/14/2019

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08/14/2019

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08/14/2019

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08/14/2019

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Review by
08/14/2019

“Yes, I would definitely recommend them and in fact have already done so!”

Review by
08/14/2019

No review comments provided

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