Master Services, Inc.
7th year as a Best Pick
certified company
Based on 182 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
7th year as a Best Pick Call
"In an industry where most businesses are typically run by only a few people, we set ourselves apart with our call center and fully trained technicians. At Master Services, we always strive to take care of our clients, and we know we must have both quality employees and quality products to do this."

David Bishop | Business Manager
Company Information
Services Offered
Master Services is a full-service chimney company that cleans chimneys, fabricates custom chimney caps, repairs fireboxes and chimney brickwork, and rebuilds and paints wood chases. The company also sells and installs chimney and fireplace accessories such as dampers, gas logs, and glass doors. In addition, Master Services removes bird nests and nuisance wildlife, including raccoons, opossums, squirrels, bats, and dead animals.
Master Services offers a guarantee on all service and a lifetime guarantee on craftsmanship for chimney caps.
Company History
Chad and Christa Murray founded Master Services in 1995. Chad's mother, Wanda, and stepfather, Rory, also play important roles within the company.
Employee Information
All employees wear uniforms and drive marked vehicles.
Areas Served
West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown
A selection of 182 homeowner reviews:
“They cleaned and refurbished the fireplace chimney and installed a top plate. The work was done quickly and thoroughly. When they were done, the fireplace looked brand-new.”
“I have nothing bad to say about them. I have no regrets. They did a good job in a timely fashion compared to everybody else. I would recommend them, and I would give them an A+.”
“I liked the people they sent out. They did what they were supposed to do. They basically had to reseal the chimney. I'd say they earned an A.”
“This past year, we elected to have our house proofed, and we haven't seen an animal coming in the house since. Their warranty program has been very, very satisfactory.”
“They did a wonderful job, and I love the new look.”
“They did a great job!”
“Good job.”
“They replaced our fireplace logs, pan, gas line & rack. They were very professional. Cleaned everything when they were finished”
“They checked on our fire place and chimney to make sure everything is OK for winter use. The young man who came was personable and knowledgeable.”
“Masters Services rebuilt our firewall in the fire box and installed a chimney cap. The installer had a great attitude. The quality of work was very good, but the reflector shield was not measured and cut correctly to fit over the gas line. A discount was offered to address the issue, which was appreciated.”
“They fixed my fireplace. This required a new remote control to activate my gas-burning fireplace. The second job was to remove critters in my attic. They took their time and did a fine job. Both experiences were positive because they took time to correct the situation and explained their every move. They even brought a consultant for a difficult critter removal job, and the consultant was great as well.”
“They sealed my chimney flashing and inspected the entire chimney. The technician was extremely knowledgeable and very professional in work and customer interaction. It was a great experience, and it went well beyond what was asked or paid for.”
“They did an inspection and repair of my fireplace, firebox, and chimney as well as a custom rain cap fabrication and installation. The work was performed as expected, on time, and in a professional manner by a qualified, competent technician. From the initial inspection and quote to the repairs and installation, all aspects of the process were well communicated, documented, and professionally executed. I would say it is one of the most professional companies I've dealt with as a homeowner.”
“Master Services repaired our gas fireplace very promptly and efficiently. The technician was very cordial and easy to talk to. He answered all of our questions and left us feeling good about the transaction. Our experience was positive.”
“They evaluated a problem with my gas fireplace. The technician was honest, friendly, and professional.”
“Master Services did an inspection. They came about six months ago. I would give them an A+ rating.”
“Shawn was the young man's name. Master Services is an excellent, very good company, and I highly recommend them. They're A+.”
“Master Services did a good job, which was what I wanted. They worked on my fireplace, and they did an excellent job. I would give them an A.”
“Master Services did chimney work for me. I was just looking for someone competent to do the work, and that's who I ended up calling. Their customer service was excellent. I would give them an A.”
“Master Services did quality work, and whatever they promised, they delivered. They did a good job. I would rate them as an excellent company.”
“They put a chimney cap on for me, and it was fine. It was the first time they did work for me. They did it in one day. Master Services is an A+ company.”
“They cleaned out the heating vent for my dryers. They were on time, and they performed the job. What they quoted me was what it was. They were just straight up. I would give Master Services an A+.”
“They removed the skunk from our attic. They were on time, and they did a good job. They were punctual. They knew what the issue was, because there was a smell in my garage. It smelled like a skunk, but I didn't know what it was. He said it was possible there was a skunk in the attic, so he went ahead and looked for it, found it, and got rid of it. They deserve an A+.”
“They removed a bat from our home. They were timely, and they captured the bat without killing it. They showed up in the middle of the night, too. Master Services is an A+.”
“They took my chimney down, and they did a great job. I would recommend the company to others, and I would use them again. I would give them an A+ grade.”
“It was a while ago, but Master Services did chimney work. The work was thorough. They explained things and answered questions. I didn't feel like I was being sold something. I would rate them as an A+.”
“They did some chimney sweeping work. They cleaned it and things like that. I really was happy with them. People have different opinions of how they expect someone to look. Some people might go, 'Oh, my gosh, he has long hair and a ponytail,' but it didn't bother me at all. They did excellent work, so I would give them an A+.”
“I had some work done by Master Services, and it was great. Everything was good. I would give them an A+ because everything was great.”
“Master Services was good. It was a positive experience, so they were fine. It was the first time I used them. They were fine, so I would give them an A.”
“I'd rate Master Services as an A.”
“I'd give Master Services an A rating.”
“They just did a chimney cleaning. They were courteous, quick, and efficient. I'd give them an A. They're coming back in two weeks to do something else.”
“Master Services put on a chimney cap. Their customer service was good. They earned an A.”
“They were able to fix the problem quickly. They fixed something outside by our roof, and I'd give them an A.”
“Master Services did a good job. I'd give them an A grade.”
“They worked until they got the job completed, even though it took a little time. They repaired my gas fireplace. I would give them an A; I think they did a great job.”
“They found and diagnosed the problem I had, and they corrected it. That was really all I needed, and that's what they took care of. There was water coming in the chimney area, so they sealed my chimney. I would recommend them, and I'd give them an A.”
“I had wildlife removal done. They removed a family of raccoons from my attic that had destroyed part of the roof. They came out when they said they would, they did what they said they would do, and they got rid of the raccoons in one try, so that worked out for me. I'd give them an A.”
“Master Services did work on my chimney, and it was quality work. I would rate them as an A.”
“They cleaned my fireplace. They seemed efficient. I don't use my fireplace much, but so far, it looks good to me. They seemed very nice and like they knew what they were doing. I'd give them an A.”
“Master Services did some work in the summer. It was a really fast appointment, and he fixed it very well. They get an A.”
“They did work on my fireplace not too long ago, and everything went fine. The fellow who came out was very knowledgeable and helpful, so I had no complaints. I'd give them an A.”
“They took care of the problem, and they were nice about it. At first, they didn't quite have the materials they needed, so they came back when they said they would and took care of it then. I would give them an A- grade.”
“I was really happy with Master Services. They did some chimney sweeping and put in a new firebox, and they did excellent work. I would give them an A+.”
“Master Services definitely knew what they were talking about. We started to get some rats in the attic, so they came in, assessed the whole thing to try and figure out where they were coming in, and sealed it all up. I haven't had any issues since then. They were very professional, and they got the job done pretty quickly—I had no complaints. They're an A+.”
“They had great customer service. They made a chimney cap for me. I'd give them an A+.”
“My damper was bad, so Master Services installed a different type with a chain inside. They did a real good job—A+.”
“I had a positive experience. Everything was explained very thoroughly, and their customer service was awesome. I'd give them an A+.”
“They worked on our fireplaces, and they did a very nice job. They were recommended by a friend, and my expectations were definitely met. There was just one person who worked on my fireplace; he was a very nice, young man, and he did an excellent job. I would give them an A+. They did a great job.”
“They did a great job. I was really happy. They rebuilt my chimney. I believe they were recommended by one of my other contractors. They completed the work on schedule, and when they were done, they cleaned up after themselves. They were awesome—A+. They stopped the leaks.”