1st Choice Chimney
2nd year as a Best Pick
certified company
A
rated
Based on 100 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
2nd year as a Best Pick Call
"1st Choice Chimney is a family-owned-and-operated company that was started one Tuesday afternoon in Southlake, Texas, after I had an epiphany on a golf course. My partner and I are committed to customer service you'll never forget, hard work, and peace of mind that makes Mama happy all winter."

Jeff Baldwin | CEO
Company Information
Services Offered
1st Choice Chimney offers gas fireplace repair in addition to chimney cleaning, sweeping, repair, rebuilding, relining, and inspection services for residential and commercial customers. The company also performs tuck-pointing work, cleans air ducts and dryer vents, provides wildlife removal services, and installs chimney caps, dampers, and gas logs.
Minimum Job
1st Choice Chimney requires a $179 minimum for chimney cleaning.
Warranty
The company offers a one-year labor warranty, and all parts are warranted by their manufacturers.
Company History
CEO Jeff Baldwin started the company out of his garage.
Distinctions
1st Choice Chimney employs technicians certified by the CSIA. The company is a member of the National Chimney Sweep Guild and the Hearth, Patio & Barbecue Association.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 100 homeowner reviews:
“The technician from 1st Choice Chimney was excellent. He explained why he was doing certain areas. I am glad he is on their team—A+.”
“I was really impressed with this company and would use them again—A+.”
“I was very pleased with the service provided. I really had expected a bigger problem, but the serviceman identified the problem as just a need for cleaning. The worker was very careful and cleaned up the areas completely.”
“Great service and very knowledgeable—A+.”
“They were very neat, clean, and thorough; extremely knowledgeable and polite.”
“They were prompt, thorough, and very clean—A+.”
“Perfect.”
“Very friendly, professional and efficient.”
“Very professional.”
“Knew exactly what part I needed without even coming out.”
“Thank you for the positive experience.”
“Positive experience.”
“Good work.”
“On time, polite, efficient, and tidy.”
“They were pleasant to work with, and I was happy with them.”
“They were excellent to work with and pretty easygoing. I had to reschedule like four or five times, and the last time they came out, it was kind of last minute. They couldn't do it, but they rearranged their schedule to finalize the job because I was selling my house. They did the inside of the chimney, and they did a chimney sweep as well. The area looked pretty new when they were finished. They're an A.”
“They did some chimney work, and they got the job done. They came out and cleaned it, and it was really fast. I only had one mild question on getting the job done, and once they had everything together, it was in and done with no issues. They showed up on time and had good customer service. I chose them because they were able to give me the chimney cleaning that day. I was trying to clean things up, and I needed it clean—I didn't want to wait three or four weeks for someone to show up. They got in, did a good job, and got it done. They're an A+ business—no complaints.”
“They did what they were supposed to do for the amount of money that they charged. It was just a very good service overall. This was a chimney cleaning. I'd give them an A+.”
“They cleaned my chimney. They did a great job. They were very thorough, and the guy was really nice and professional. He was fine. They get an A+. ”
“They did fine. They're an A+.”
“They cleaned my chimney and didn't leave a mess in my house. I'd give them an A.”
“They were fine. I would say they are an A-grade company. I think it was just a cleaning, but they may have repaired something too.”
“They were quick and honest with us throughout the whole process. It was just a chimney sweep. I'd give them an A.”
“They just came and did what they said they were going to do—it was a chimney sweep job. I would grade them as an A.”
“I called them, and they showed up and did what they said they would do. It wasn't anything major—they were doing a chimney sweep. It took them a few hours; that was about in line with what they said it would take. The work area looked great after they left. Everything was good. They're an A.”
“It worked very well. He did his job, and he did it well. They cleaned the chimney of my little fireplace. They showed up on time and did it quickly. The work area looked very clean—he cleaned up everything. I would say they're an A.”
“They came over very quickly and took care of everything. I think they were working on the gas fireplace—it was a repair. They responded quickly. The work area looked very, very nice. An A would be a fine grade for them.”
“The technician thoroughly explained what he did. He had a positive attitude, and there was good customer service. They were just cleaning out my chimney. It was a rental property, so we just had to have a manual cleaning. It probably took about an hour, which was what they said it would take. They're an A-grade company.”
“It was easy to schedule. He came out and cleaned out our fireplace. We were afraid it was leaking, so he checked everything, and it wasn't. He also gave us some tips on things we could do. He showed up on time and did it quickly. He was real good. We were pleased. I'd give them an A.”
“He did a good job. He did what he said, and he showed up on time. It was a very complicated issue, and he was able to get the proper equipment and get the problem fixed. The chimney in the family room has a motor at the top so the smoke will go out properly, and he had to replace the motor at the top of the chimney. He was very careful with the plywood. Everything is still working now, and I'd give them an A.”
“They were great. They fixed what I needed fixed. They were repairing an electric fireplace because when we bought a home here, it didn't work. They were fine. I would say they're an A.”
“The technician that came out just seemed to go above and beyond. He just kind of looked for the extra stuff. He pointed out issues and addressed them, and he was just very conscientious about his work and about the cleanup—chimney work can be messy. He was very clean and did a nice job. I have no complaints. Originally, they came out to repair some broken firebrick on the back of a fireplace, and then we ended up installing an auto-start gas starter. They also did a chimney sweep. I would say they're an A.”
“I liked the way they covered the furniture, cleaned up, and did the work. They put in a new gas key; the old one was broken. They showed up on time. I would say they're an A.”
“The guy was friendly. He did a good job, he cleaned up after himself, and he was professional. When they came out, they cleaned the orifices and added some fake gravel. They were servicing it because I had just bought the house and the previous owner hadn't used it in forever. I wanted to have someone come out and make sure. The flames weren't jumping up right, so he rearranged the logs so that they're not shooting back toward the glass on the other side of my two-sided fireplace. I would say they're an A.”
“It was good. The guy was very open and explained everything really well. He cleaned the fireplace and got it ready for the winter. It was great. There were no issues, and it looked great. He cleaned everything and made sure it looked like it did when they showed up. They were a referral from a friend. They get an A.”
“They were very professional. We were real, real happy; they were real nice and very prompt. They even ended up being able to come early. We were just really happy with everything. They were super nice, and the technician was a super nice guy. They practically had to rebuild the inside of the fireplace because the mortar was cracked. He even had to leave to go get something and come back from across town, but we had it done in one day. Somebody recommended them to me. They're an A.”
“They came out and did what they said they would do—they were putting our chimney cap back on. It took maybe half an hour. It was clean afterward. I say they get an A.”
“1st Choice Chimney deserves an A.”
“They were very good and clean, had good customer service, and did a thorough job. They just did a chimney sweep. I chose them because of location. An A grade is fine for them.”
“It's been a while, but they did a great job. The guy they sent out was really friendly. He figured out the problem pretty quickly and took a vested interest in getting it repaired. They set up a remote gas unit in our fireplace. The crew that came out from this company did a great job. I'd definitely give them an A.”
“They were here over a year ago. It was fine. It was very quick, and they were in and out. They get an A.”
“It was just very straightforward. They showed a lot of integrity. They did chimney cleaning and repair, gas log positioning, and those kinds of things. I think they may have been referred to them, and I would recommend them. I'd give them an A.”
“We had the chimneys cleaned. It was routine maintenance, and they cleaned off the logs and checked the gas lines. They were an A.”
“It was good. I liked the technician that was in my house. They did maintenance and repairs, and I would probably give them an A. ”
“It looked good when it got done. I'd grade them as an A—I have no complaints.”
“He was punctual. We actually used them to clean out a dryer vent that was clogged up. They put everything back clean and got it working like it was supposed to work. I'd grade them as an A.”
“They were efficient and clean, and they did everything they said they were going to do in the time frame they said they were going to do it. This was routine maintenance. They were knowledgeable, and everything was great. I'd say they're an A. ”
“They were knowledgeable. I have a gas log setup in my bedroom, and we didn't know how to operate it, but the young man who came out here did. He had actually seen it once before, and he at least knew what it was, so that knowledge was everything. They're an A grade.”
“They did a great job, and I liked their personality. They came in, did their work, and got out. They just checked our chimney to see if it was OK and ready for use. They cleaned it, and they got up and checked it out to make sure it was usable. They cleaned it out real good. They also did some mortar work on it, too. The work area was clean after they were done with it. I would say they get an A rating.”
“It was great. They were real knowledgeable, easy to understand, and explained things very clearly. There were some things probably needed doing, but they didn't say that it needed to be done—they didn't push sales on us or anything. They were just cleaning the chimney and taking a look at it. I'd just bought the house, and I wanted to make sure it was good to go. They cleaned up great. They're absolutely an A grade.”
“1st Choice Chimney was great. I had them install my two-sided fireplace. They were awesome. They met my timeline, which was inflexible, and I love the fireplace. The work area looked like they had never been there after they were done. They had some innovative changes to a wall that I'm still very impressed with. They're an A.”
“They're very, very good. They were very personable, and they answered all the questions, fixed the problem, and went out of their way to make sure that it all worked. They were doing a chimney cleaning, and the work area looked excellent and very clean after they finished.”
“It was a wonderful experience with 1st Choice Chimney. They were very good. I would give them an A+.”
“They were very professional and did an excellent job.”
“It was very good. We had great services. It was just a regular chimney sweeping job that we had done, and I thought he did a good job. Ours had never been cleaned out, and he did a pretty thorough job; he cleaned up, made sure there was no mess when he was finished, and cleaned up after himself. That's kind of important when I hire someone to do something—I don't want to be cleaning up after them when they're done. I would've given him an A+ for his job.”
“Everything was good. They were willing to answer all my questions, they were very prompt in getting here, and I was comfortable having them in my home. They had to come over to evaluate something for me and to move my grate back—I was getting some smoke that was coming up over the chimney on the face of my stone. They determined what the issue was and fixed it for me, and it was done very well. I have not had any problems all this last winter. They're an A for excellent.”
“It was good. We had bought the house and weren't sure about the chimney. They took care of that, and we've been able to burn our fireplace without any problem. They did well. They did both the fireplace and a chimney sweep. The house was about 12 or 13 years old, so we weren't familiar with the fireplace. They just did a service and made sure it was workable and all that kind of stuff. I have no reason to rate them as anything aside from excellent.”
“The guy who came out was very professional, and he was just a really nice guy. This was chimney cleaning, and he did a great job. I wanted somebody to come in and be pleasant and do good work, and they did. I would give them an A+. They did a great job.”
“They fixed my fireplace and did it quickly. They came out to get it started during the winter. They're an A+.”
“They were very thorough, efficient, quick, and very courteous. We were cleaning the chimney out because we were selling the home. I would grade them as an A+.”
“The guy was really thorough, and he answered questions about how a few things worked that I didn't understand on one of my fireplaces. He figured out what was in the chimney, and then he rearranged the logs for me and put in some fancy stuff at the bottom. He did a really, really good job. It looked better than it had when they got there. There was no mess. I would give them five stars, and I'd absolutely recommend them. I would say they're an A+.”
“They were prompt. They came in and did their job, and they were professional. They put a chimney cap on that we needed. We know nothing about chimneys, but we felt that they were definitely professional. They got that chimney cap put on for us, and then they cleaned the chimney and left us feeling that we had done what we needed to do to assure that no harm would come from using the fireplace from then on. They deserve an A rating.”
“The guy was thorough and knowledgeable. He did his job, and he explained to me what exactly he was doing. He was very courteous to my mother-in-law. He kept me informed of what he was doing and why he was doing it. He's just a very pleasant young man. They're an A.”
“The service technician was very personable and friendly, and he was a pleasure to have in our home. He did a great job. It was a chimney sweep. I would give them an A.”