Affordable Tuckpointing Pros LLC
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Affordable Tuckpointing Pros LLC has received 4.7 out of 5 stars based on 113 customer surveys conducted through GuildQuality.
5
85
4
19
3
8
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1
1
0
5th year as a Best Pick Call

Company Message Regarding COVID-19

We are practicing social distancing, and most of our work is outside. Office staff is working at home.
"For over two decades, Affordable Tuckpointing Pros has made quality work as well as customer service and satisfaction our primary goals. We provide protection, prevention, and peace of mind to property owners, which allows their investments to look better, last longer, and increase in value."

Chris Davenport | Owner
Company Information
Services Offered
Affordable Tuckpointing Pros provides chimney repair, masonry restoration, and tuck-pointing for residential and commercial customers. The company also offers outdoor living space and kitchen construction; brick, block, stone, and mortar repair; chimney rebuilding and repair; parapet wall and lintel repair and replacement; chimney inspections; caulking; chimney liner, cap, damper, and crown installation; panel brick and stone veneer repair and replacement; damper and firebox repair; and waterproofing.
Company History
Current owners Chris and Michele Davenport founded the family-owned-and-operated company in 1996.
Employee Information
The company provides training for each area of specialization. Employees wear uniforms, drive marked vehicles, and undergo background checks and drug tests.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
164 N Clinton Avenue
Elmhurst, IL 60126
Hours
Mon
8:00 am - 4:00 pm
Tue
7:00 am - 3:00 pm
Wed
8:00 am - 4:00 pm
Thu
7:00 am - 3:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Affordable Tuckpointing Pros LLC has received 4.7 out of 5 stars based on 113 customer surveys conducted through GuildQuality.
5
85
4
19
3
8
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/25/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/19/2019

“The first woman I spoke with in the office was wonderful. She was very responsive, friendly and professional.”

Review by
09/09/2019

“This is a good company! They recommended a good alternative for the chimney work I needed done, and they did a great job w it. They also waterproofed and tuckpointed my brickwork. Overall a very professional job.”

Review by
09/03/2019

“They exceeded what I thought they were going to do.”

Review by
09/03/2019

No review comments provided

Review by
08/27/2019

“Affordable Tuckpointing Pros met my expectations in the overall quality of the job.”

Review by
08/23/2019

“Everybody did a good job.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“They did a nice design and they did a good job on it.”

Review by
08/14/2019

“I would recognize Andy, the owner, for his exceptional service. He personally came out and he did a fantastic job. He explained the whole thing to me and answered all of my questions. He was very good at explaining those answers to me, I trusted his expertise and they came through on the jobs they did for me.”

Review by
08/10/2019

No review comments provided

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

“Daily clean up and scheduling notification”

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

No review comments provided

Review by
08/07/2019

No review comments provided

Review by
08/03/2019

“The workers who did the job”

Review by
08/01/2019

“Friendly and efficient front desk and phone. Helpful and prompt responses. I have recommended this business to several friends already.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

“It was timely, courteous, efficient, and professional. I would use them again or recommend them.”

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

“Make sure customers belongings / properties are covered etc”

Review by
07/31/2019

“I reviewed the scope of the work with the owner and there was a miscommunication between the workers and the contract. They skipped about 75% of the work. I did communicate that with them and they did what needed to be done.”

Review by
07/31/2019

“Schedule time”

Review by
07/29/2019

“Tuckpointers Christiano and Francisco for their excellent work and Chris for instilling confidence and making the initial connection with us.”

Review by
07/28/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

“From Chris to Nancy to the laborers that did the work all were professional”

Review by
07/27/2019

No review comments provided

Review by
07/26/2019

“Have done 3 different jobs for me...all very satisfactory”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

No review comments provided

Review by
10/14/2018

No review comments provided

Review by
10/13/2018

No review comments provided

Review by
10/13/2018

No review comments provided

Review by
10/13/2018

No review comments provided

Review by
10/13/2018

No review comments provided

Review by
10/12/2018

No review comments provided

Review by
10/11/2018

“I think the owners name was Chris and he was very helpful and spent time explaining everything to me and is the reason why we chose to go with his company.”

Review by
10/10/2018

“I was very impressed by the two gentleman that came out! Wonderful work, very fast and friendly!”

Review by
10/10/2018

“The schedule was good, their promptness. They delivered what they promised.”

Review by
10/10/2018

“They did a good job for the price.”

Review by
10/10/2018

“I was most satisfied with the chimney.”

Review by
10/10/2018

“The work was good. They were knowledgeable and I got guided through the process in a good way.”

Review by
10/10/2018

“I was most satisfied with the work itself.”

Review by
10/10/2018

“I was most satisfied because they show up on time, there are no hidden costs, they are honest, professional, and do quality work. They are just great. Usually, you hire someone and they never show up but they are not like that at all. Chris Davenport explained in detail and did everything that needed to be done. They are a great company.”

Review by
10/09/2018

No review comments provided

Review by
10/09/2018

“All areas met my expectations.”

Review by
10/09/2018

No review comments provided

Review by
10/08/2018

“The entire process from bidding to completion went perfectly”

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

“Great job”

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

No review comments provided

Review by
10/08/2018

“The chimney crown that they installed looks great.”

Review by
08/14/2017

“They did excellent work, and I have no complaints”

Review by
08/14/2017

“I think the work they did was very good. We ended up doing a little bit more than what was originally quoted, only because when they tore down the original wall, there was nothing behind it, and they were expecting a second layer. I wouldn't say that was their fault at all. Until they ripped down the old stuff, they weren't able to see what was there. Overall it was positive. They kept us updated the whole time. We were not in town when they were doing a lot of the work. They kept in communication and kept us updated. I'd rate the overall experience A+.”

Review by
08/14/2017

“They worked on our chimney last year. I liked that they cleaned up after themselves. They really explained to us what they were doing. When they actually got into the job, there was a few more things, and they gave us some options and what we could do to make the chimney stronger. So they did a nice cap for our chimney, and they did a nice job. I’d give them an A, and I would highly recommend them. I have recommended them.”

Review by
08/14/2017

“They did a great job, and they gave me a great deal. I'm a contractor, and I've used them on a few houses of mine. They been on two chimneys. I would grade them an A+. It took them a little while to get back to me the second time. The first time they were A+ across the board, but the second time A-.”

Review by
08/14/2017

“They actually cared about what I was doing, what I was going to do with the roof, and why I was requesting that work, so they took an interest in it. They’re A+. All I know is that they did a great job. I would highly recommend them.”

Review by
08/14/2017

“They did a really good job for a good price—we liked them. So it was a good thing. It was done on the chimney. I would grade them an A. It was very good, so I would recommend them.”

Review by
08/14/2017

“Affordable Tuckpointing Pros did a good job. They did work on the chimney. I would grade the overall experience A. I would highly recommend them.”

Review by
08/14/2017

“I liked all of it. They did a good job. They did work in a chimney that's part of the fireplace.”

Review by
08/14/2017

“They were efficient and cleaned up well. They did a great job. They get an A+.”

Review by
08/14/2017

“They tuck-pointed my chimney. I would grade the overall experience a B. I recommended them to my neighbor.”

Review by
08/14/2017

“They were fairly responsive in terms of their communication. They did work on the chimney and also an exterior wall of the home. I would grade the overall experience B-. I would highly recommend them.”

Review by
08/14/2017

“They did a good job, and they were punctual. But I can't—we haven't been able to get our fireplace to light anymore, so I need to call them. I don't know if it's from the draft from it, but we haven't even messed with it since the season. They were good to work with and everything. They fixed the problem. It's not raining in our fireplace anymore, but I think there's a draft when we open it, so it won't light. They’d get a B grade.”

Review by
08/14/2017

“We had to tell them several times to pick up after themselves. They would leave paper cups and messes around each day when they did their work, so we had to remind them. We had some general fix up stuff that we thought needed to be repaired. Fireplace, chimneys, and things like that. They did a pretty good job, but they didn't clean up as well as we would like. We had to tell them to come back and clean it up, don't leave things around here. I would grade them a B. Everything seemed to work out well, the work they did, for about a year. It wasn't to totally rebuild things—it was just repair and tuck-pointing here and there. It's an older house we did.”

Review by
08/14/2017

“I don't remember much, I think it was just the chimney. I would grade them a B.”

Review by
08/14/2017

“It was work on a chimney. I would give them a B overall.”

Review by
08/14/2017

“It was good working with the owners for the price, and they seemed to do good work, but when they came to do it, the work was very messy, and I had to have them come out and clean up the mess. I'd give them a C+ overall.”

Review by
11/15/2016

“I think they were very efficient, considerate, and did a nice job cleaning up. So far, we're very pleased with them. I have no complaints and I would recommend them.”

Review by
11/15/2016

“They  were great. The price was competitive and they did it all in one day, it was good.”

Review by
11/15/2016

“It was great.”

Review by
11/15/2016

“No complaints.”

Review by
11/15/2016

“They did a repair on my chimney. I'd grade the experience an A+.”

Review by
11/04/2016

“The work is fine. I'd give them an A.”

Review by
11/04/2016

“No complaints.”

Review by
11/04/2016

“They did a really good job cleaning up. It was chimney work. They're an A.”

Review by
11/04/2016

“I think they did a fine job I didn't have any problem with it, nothing really stood out necessarily. I'd grade them a B+/A-.”

Review by
11/04/2016

“They're great. They're on time and did a good job. Everybody who came to the site was very good at communicating. Everything they did was good. I'd give them an A rating.”

Review by
11/04/2016

“Affordable Tuckpointing did work for me last year. It's been a while. I guess it was OK. Overall, I'd give them a B. I have recommended them.”

Review by
11/04/2016

“They were very professional. They gave me an estimate. They e-mailed me choices for the brick. I thought I'd picked something that was very close to my brick, the day they said they were going to come they came. The first day they said they were going to come they had to cancel it because they said the brick was wrong. Then they came back another day, they finished the work and the brick was just not the brick that I picked out. That's my only complaint. He gave me $1 off and I accepted it at that time. I guess I just wanted to get it off my plate and be done with it. But people notice that the brick is not a good color. It is really not. I don't think it's anything near the brick that they sent me in that picture, they said it was I don't believe it. It's brown brick, my brick is gray. I have to call it average, it looks like the quality is fine, it looks OK I don't know I'm not up there. Everything that they did as far as the estimate, the time they were going to come out, all that stuff was - they held trust to their whatever they said they were going to do but like I said the brick is not right. The brick is not right. I really think everything that they did was good. The way they present themselves, the way they answer questions, timely and all that other stuff it wa good, it wa an A. But the fact that my brick is wrong and they're trying to blame me for it, I don't' really accept that. I really think they did wrong on that so that's why I'm dropping it to C.”

Review by
07/08/2015

“I've used them a number of times in a couple of different buildings. Their workmanship is good, they do what they say they're going to do, and they clean up. I was really pleased with their part of the service. They reduced the height of a chimney in my garage and capped it for me. I'd give them an A. They were excellent.”

Review by
07/08/2015

“They were able to schedule me quickly, they were very thorough in their explanation of the process, and their price was very fair. They did some tuck-pointing on my chimney as well as a rebuild of the chimney above the roofline. I chose them because of the price as well as the speed with which they could start the job. Other companies weren't able to start until later in the summer. I give them an A-.”

Review by
07/08/2015

“They structured things, they were punctual and had good timing, and they got the work done in the time frame that they expected. There was an issue that came up when I inspected the job, and they came right back and fixed it appropriately. I had good responsiveness from the office. I think they clean things up pretty good. All in all, I was very pleased with the job. It wasn't just a tuck-pointing job—they actually had to take a part of the chimney and rebuild it. I’d give them an A.”

Review by
07/08/2015

“We did have work done, and everything was fantastic. Everything was just very well professionally handled, and the final product was great—really, there's nothing to say negative. They tuck pointed a bunch of area in a house, chimney in house. I give them an A+.”

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