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“Technician was prompt, cleaned up when done and did a great job”
“They're reliable and competent.”
“They were on time, and extremely clean along with being professional. They did a wonderful job. It was also done safely and appropriately.”
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“They left a gas leak after they left and told me everything checked out.”
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“All their work has been great.”
“I used them for other work and they have been great.”
“They are a little pricey. My mom used to say, “You get what you pay for,” and I think it's true for them. The quality of work and their professionalism was all great! They just seemed a little expensive. It is what it is.”
“They were professional and they did a good job!”
“Mad Hatter is an exceptional company. They did everything they say they would, they told us when they would be here, and they cleaned up everything. They are a wonderful company to have for work like that.”
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“I got the distinct impression that they were doing the cleaning and "complimentary" inspection for the purpose of finding something to fix. They ended up telling me that I had $13,000 in necessary repairs, including a full chimney replacement, that would include ripping apart my whole house. I only used the chimney a handful of times and thought this assessment was predatory. I felt like I was being taken advantage of and would not recommend this company to anyone.”
“I was very satisfied with the duct cleaning.”
“Mad Hatter Air Duct Cleaning & Chimney Sweep did a really good job.”
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“I will use no other Company! Tried many, never again. stick with Mad Hatter!”
“No reservations if recommending for chimney or duct cleaning”
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“I cannot say enough about the quality workmanship of this company - they are outstanding! I have used their services for year and they have never missed the excellence mark.”
“I think very highly of Mad Hatter. The two technicians that came out worked very hard. They were courteous and showed us the photograph of the duct work before and after the cleaning.”
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“I had a bad experience with them. They came out to clean and tried to tell me I needed a new chimney.”
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“The technicians that fulfilled the project were very knowledgeable and friendly.”
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“Mad Hatter possible saved my home from a possible fire. Because I lease my home I asked that the owners of the house make sure the fireplace worked. They sent a 'fly by night' company to install and repair what needed to be fixed. I did not feel safe so I went by MAD HATTER who charged me for an inspection, educated me on the major issues and provided a video showing me the problems that needed to be fixed before giving me a certificate with their approval to use my fireplace. I asked MAD HATTER to do the work and I had the trees touching the fireplace cut 10' from the chimney. Thank God I hired them when I did. They found cracks and air pockets. THEY ARE THE REAL DEAL!!”
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“Great work ,friendly and neat”
“Very professional service. Showed video of duct prior to service. Left area clean and neat”
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“So knowledgeable and friendly”
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“They showed up on time. They were professionally dressed, and ready to diagnosis and get our issues fixed. We were very pleased with how they handled things, and we were pleased with the job.”
“They were a five.”
“Mad Hatter has been servicing our fireplaces and wood burning stove in Sandy Springs since 2010. I would highly recommend them.”
“They were on time and professional.”
“They exceeded all our expectations!”
“Everyone at Mad Hatter Air Duct Cleaning & Chimney Sweep are very professional. They came out recently and cleaned our fireplace. They cleaned up after they were finished and knew what they were doing. We are very happy with their service.”
“They were on-time, and did the job vert neatly.”
“They were very professional, and provided the appropriate feedback. They provided me with suggestions for what my next steps should be.”
“They are very professional and followup with what they say they are going to do.”
“Mad Hatter Air Duct Cleaning & Chimney Sweep were very good, provided fast service, and were friendly.”
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“I had my chimney cleaned and I did not like the statement they provided for my chimney. I wanted an honest opinion, and I was a little confused. I wish they would have been more clear and understanding. I would like them to follow up me about the service I received.”
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