Chimney Solutions
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Chimney Solutions has received 4.7 out of 5 stars based on 316 customer surveys.
5
264
4
28
3
15
2
6
1
3
3rd year as a Best Pick Call
"Our mission is to provide quality and peace of mind to families by offering premier chimney solutions, and our vision is to build meaningful, lifelong relationships with both employees and customers. We want our success to be influential on a personal and global level. We value education, honesty, humility, and transparency."

Christian LeBlanc | President
Company Information
Services Offered
Chimney Solutions specializes in chimney and fireplace service and repair for residential, commercial, and industrial customers. The company cleans, inspects, restores, and rebuilds chimneys in addition to offering masonry repair and leaning chimney repair services. Chimney Solutions also installs chimney caps, covers, and liners and offers fireplace installations; fireplace inserts; prefabricated fireplaces; gas logs; and wood, pellet, and gas stoves.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Chimney Solutions has been serving customers since 1998.
Distinctions
The company is a member of the NCSG and employs CSIA Certified Chimney Sweeps and Certified Dryer Exhaust Technicians as well as NFI Certified Gas Specialists. Company president Christian LeBlanc is a member of the NFPA.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
1155 McFarland 400 Drive
Alpharetta, GA 30004
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Chimney Solutions has received 4.7 out of 5 stars based on 316 customer surveys.
5
264
4
28
3
15
2
6
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/29/2018

No review comments provided

Review by
11/26/2018

No review comments provided

Review by
11/08/2018

“Chimney Solutions was prompt and looked at my situation in a timely manner.”

Review by
11/06/2018

No review comments provided

Review by
11/06/2018

No review comments provided

Review by
11/05/2018

“The crew that came to my home was great.”

Review by
11/05/2018

“I found them very professional. They came on time. They examined the system and told me what was necessary and didn't do work that was not necessary. They were very good.”

Review by
11/05/2018

“They were quick at getting the repairs done.”

Review by
11/04/2018

No review comments provided

Review by
11/04/2018

No review comments provided

Review by
10/29/2018

“I was most satisfied that he reinstalled my gas logs which I did not expect.”

Review by
10/29/2018

No review comments provided

Review by
10/29/2018

No review comments provided

Review by
10/28/2018

No review comments provided

Review by
10/27/2018

“They met or exceeded my expectations in all areas.”

Review by
10/26/2018

“They did my chimney repairs and cleaning.”

Review by
10/25/2018

No review comments provided

Review by
10/25/2018

No review comments provided

Review by
10/25/2018

“They did a good job all the way around!”

Review by
10/25/2018

“The exceeded my expectations with the end result and product.”

Review by
10/25/2018

“We initially called for an inspection and cleaning of our chimney and fireplace. When they got here they were really honest and candid, and said we didn't need a cleaning. It just hadn't been used before. The fact that they didn't just clean it anyway to charge me shows me that it's not about bottom line, it's about doing the right thing for the customer.”

Review by
10/25/2018

“I would like to recognize the man that usually comes out for his exceptional service. He is very professional.”

Review by
10/25/2018

“I would absolutely recommend Chimney Solutions to a friend.”

Review by
10/25/2018

“I was most satisfied with their knowledge of what they were doing and the professionalism exhibited by everybody.”

Review by
10/25/2018

“I was satisfied with everything. Once he came out and did the measurements, we had to wait a couple days on parts, and he ended up putting an extra piece on the chimney which looks real good on the house.”

Review by
10/25/2018

“Steven Prince is the new owner. I called Chimney Solutions to put a clamp on the flu at his request as one of the items on his punch list because he wanted the flu to be locked out. The home was sold, so I no longer live at the address, but I would rate Chimney Solutions '5's' across the board.”

Review by
10/25/2018

“They met my expectations with their professionalism.”

Review by
10/25/2018

“They did chimney and fireplace work.”

Review by
10/25/2018

“Scheduling meet and exceed my expectations.”

Review by
10/25/2018

“They didn't do any work for me, so I can't really recommend them, but they were nice and refunded me my money, so they are a reputable company.”

Review by
10/25/2018

No review comments provided

Review by
10/24/2018

No review comments provided

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

“They cleaned my chimney.”

Review by
10/23/2018

“Inspection and recommended work on chimney. Also cleaned dryer vent.”

Review by
10/16/2018

“Everything was done promptly and professionally.”

Review by
10/05/2018

“They haven't completed the work. It's been well over 3 months and I haven't heard from anyone.”

Review by
10/04/2018

“They did a good job overall.”

Review by
10/04/2018

“I am satisfied with the job well done.”

Review by
10/03/2018

“They did a chimney cleaning.”

Review by
10/03/2018

“They definitely met my expectations.”

Review by
09/29/2018

“They did what they said they would do.”

Review by
09/26/2018

“I was satisfied with the work quality.”

Review by
09/26/2018

“Chimney Solutions met and exceeded my expectations because they had thorough inspections.”

Review by
09/25/2018

“The quality of work was done well.”

Review by
09/19/2018

“They came and cleaned and inspected our chimney.”

Review by
09/19/2018

“They were very timely. When they set an expectation they would meet it.”

Review by
09/18/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“I would recognize the person who did the work for exceptional service.”

Review by
09/12/2018

“They met my expectations on the work that they did.”

Review by
09/12/2018

“Chimney Solutions met and exceed my expectations with customer service, timeliness, and professionalism for the job.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“I called this company out to clean my chimney, because of a ?wood smoke? and almost sour odor that was very noticeable and coming from the fireplace. The cleaning seemed to go well, but later that day the smell was back. I called the company and they referred me back to the technician, who wanted to sell me a much more expensive service. Other chimney companies I spoke to said that the smell should have left once chimney was clean. This has never been an issue before, I feel like I wasted my money, and the smell is still there. Ugh.”

Review by
09/11/2018

No review comments provided

Review by
09/06/2018

“They met my expectations because they were thorough and completed the job in a reasonable time.”

Review by
09/06/2018

No review comments provided

Review by
09/06/2018

“They installed a new chimney cap on the top of my old chimney.”

Review by
09/06/2018

“They did a great job.”

Review by
09/04/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/27/2018

“They did a great job.”

Review by
08/27/2018

“Chimney Solutions met and exceeded my expectations with the quality of service they provided. It was really good.”

Review by
08/27/2018

“The overall process went really well.”

Review by
08/27/2018

“They met my expectations. He arrived early, which was good.”

Review by
08/27/2018

“They cleaned out the chimney really well.”

Review by
08/27/2018

“I was the most satisfied with the inquiry process.”

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

“Nick added a firewall of some sort that is a code item. I had no idea it was needed. No charge.”

Review by
08/26/2018

No review comments provided

Review by
08/25/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Review by
08/24/2018

“Excellent service & true professionals!”

Review by
08/23/2018

No review comments provided

Review by
08/23/2018

“The person that came out to do the inspection was professional and on time.”

Review by
08/22/2018

No review comments provided

Review by
08/22/2018

“The rebuild is wonderful. They did a wonderful job. We had a weird smoke thing happen after installation because we didn't do something correct. The owner called us on the weekend and gave us an amazing one-on-one service. I recommend them to anyone that asks me.”

Review by
08/22/2018

“They did what they said they would do.”

Review by
08/22/2018

“They met my expectations with the chimney cleaning and maintenance.”

Review by
08/22/2018

“I would recognize the installer for exceptional service. He explained everything in detail to me.”

Review by
08/22/2018

“I would always recommend them.”

Review by
08/22/2018

“They met all of my expectations.”

Review by
08/22/2018

No review comments provided

Review by
08/22/2018

“They exceeded my expectations in their workmanship, friendliness, and professionalism.”

Review by
08/22/2018

No review comments provided

Review by
08/22/2018

“I would like to recognize the two gentleman that worked on the chimney, they rebuilt part of it and put a new cap on. I don't remember their names. They did a great job overall. They did clean up after themselves and explained everything they were doing and the problems they found. I appreciated that.”

Review by
08/22/2018

“I am very disappointed with them. I am firing them and hiring another company. They did the insert fine. They are not an outside covering type of company. They should have admitted that. They should have been honest and stuck with the product they know.”

Review by
08/18/2018

“They exceed my expectations with my problem! Fast, accurate, clean, polite, knowledge of the problem!”

Review by
08/17/2018

No review comments provided

Review by
08/17/2018

No review comments provided

Review by
03/14/2018

“They were prompt and pretty inexpensive. They put chimney caps on the chimney for me. I'd give them an A.”

Review by
03/14/2018

“It was fine. It worked out. They fixed mortar around the chimney. Overall, I would give them an A.”

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