Chimney Solutions
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Chimney Solutions has received 4.7 out of 5 stars based on 348 customer surveys conducted through GuildQuality.
5
293
4
30
3
15
2
6
1
4
3rd year as a Best Pick Call
"Our mission is to provide quality and peace of mind to families by offering premier chimney solutions, and our vision is to build meaningful, lifelong relationships with both employees and customers. We want our success to be influential on a personal and global level. We value education, honesty, humility, and transparency."

Christian LeBlanc | President
Company Information
Services Offered
Chimney Solutions specializes in chimney and fireplace service and repair for residential, commercial, and industrial customers. The company cleans, inspects, restores, and rebuilds chimneys in addition to offering masonry repair and leaning chimney repair services. Chimney Solutions also installs chimney caps, covers, and liners and offers fireplace installations; fireplace inserts; prefabricated fireplaces; gas logs; and wood, pellet, and gas stoves.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Chimney Solutions has been serving customers since 1998.
Distinctions
The company is a member of the NCSG and employs CSIA Certified Chimney Sweeps and Certified Dryer Exhaust Technicians as well as NFI Certified Gas Specialists. Company president Christian LeBlanc is a member of the NFPA.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
1155 McFarland 400 Drive
Alpharetta, GA 30004
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Chimney Solutions has received 4.7 out of 5 stars based on 348 customer surveys conducted through GuildQuality.
5
293
4
30
3
15
2
6
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/10/2020

“The guy that did the work did an excellent job. He was very professional.”

Review by
01/14/2020

No review comments provided

Review by
12/31/2019

“I would like to recognize the salesman for his exceptional service.”

Review by
12/31/2019

“Customer service is very friendly.”

Review by
12/31/2019

“I felt like they were professional and thoughtful, which I appreciated.”

Review by
12/31/2019

“Chimney Solutions was very professional and courteous. The technician that came out to my home was knowledgeable and competent.”

Review by
12/31/2019

“They repaired mortar in a chimney, and I thought that they did a really good job with that; I thought I was going to have to tear it down.”

Review by
12/21/2019

No review comments provided

Review by
12/21/2019

No review comments provided

Review by
12/15/2019

No review comments provided

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

No review comments provided

Review by
12/14/2019

“Nobody!”

Review by
12/12/2019

“Chimney Solutions exceeded my expectations.”

Review by
12/12/2019

No review comments provided

Review by
12/11/2019

“Chimney Solutions met my expectations because they have been very responsive when I call or text them with my issues.”

Review by
12/11/2019

No review comments provided

Review by
12/11/2019

“I would like to recognize the technician, he was very smart.”

Review by
12/11/2019

No review comments provided

Review by
12/11/2019

“The guy came out was really nice.”

Review by
12/11/2019

“I can not remember his name, but the technician was very helpful.”

Review by
12/11/2019

“I can not remember his name, but the service technician was very thorough.”

Review by
12/11/2019

“I would like to recognize the technician for exceptional service!”

Review by
12/11/2019

No review comments provided

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“Very happy with our inspection & new fireplace design.”

Review by
12/10/2019

“They met my expectations. They got the job done. They were in and out quickly and cleaned up well.”

Review by
12/09/2019

No review comments provided

Review by
12/09/2019

No review comments provided

Review by
12/09/2019

No review comments provided

Review by
12/09/2019

“If there are any uncertainties, the company will make the necessary adjustments.”

Review by
11/29/2018

No review comments provided

Review by
11/26/2018

No review comments provided

Review by
11/08/2018

“Chimney Solutions was prompt and looked at my situation in a timely manner.”

Review by
11/06/2018

No review comments provided

Review by
11/06/2018

No review comments provided

Review by
11/05/2018

“The crew that came to my home was great.”

Review by
11/05/2018

“I found them very professional. They came on time. They examined the system and told me what was necessary and didn't do work that was not necessary. They were very good.”

Review by
11/05/2018

“They were quick at getting the repairs done.”

Review by
11/04/2018

No review comments provided

Review by
11/04/2018

No review comments provided

Review by
10/29/2018

“I was most satisfied that he reinstalled my gas logs which I did not expect.”

Review by
10/29/2018

No review comments provided

Review by
10/29/2018

No review comments provided

Review by
10/28/2018

No review comments provided

Review by
10/27/2018

“They met or exceeded my expectations in all areas.”

Review by
10/26/2018

“They did my chimney repairs and cleaning.”

Review by
10/25/2018

No review comments provided

Review by
10/25/2018

No review comments provided

Review by
10/25/2018

“They did a good job all the way around!”

Review by
10/25/2018

“The exceeded my expectations with the end result and product.”

Review by
10/25/2018

“We initially called for an inspection and cleaning of our chimney and fireplace. When they got here they were really honest and candid, and said we didn't need a cleaning. It just hadn't been used before. The fact that they didn't just clean it anyway to charge me shows me that it's not about bottom line, it's about doing the right thing for the customer.”

Review by
10/25/2018

“I would like to recognize the man that usually comes out for his exceptional service. He is very professional.”

Review by
10/25/2018

“I would absolutely recommend Chimney Solutions to a friend.”

Review by
10/25/2018

“Steven Prince is the new owner. I called Chimney Solutions to put a clamp on the flu at his request as one of the items on his punch list because he wanted the flu to be locked out. The home was sold, so I no longer live at the address, but I would rate Chimney Solutions '5's' across the board.”

Review by
10/25/2018

“I was most satisfied with their knowledge of what they were doing and the professionalism exhibited by everybody.”

Review by
10/25/2018

“I was satisfied with everything. Once he came out and did the measurements, we had to wait a couple days on parts, and he ended up putting an extra piece on the chimney which looks real good on the house.”

Review by
10/25/2018

“They met my expectations with their professionalism.”

Review by
10/25/2018

“They did chimney and fireplace work.”

Review by
10/25/2018

“Scheduling meet and exceed my expectations.”

Review by
10/25/2018

“They didn't do any work for me, so I can't really recommend them, but they were nice and refunded me my money, so they are a reputable company.”

Review by
10/25/2018

No review comments provided

Review by
10/24/2018

No review comments provided

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

No review comments provided

Review by
10/23/2018

“They cleaned my chimney.”

Review by
10/23/2018

“Inspection and recommended work on chimney. Also cleaned dryer vent.”

Review by
10/16/2018

“Everything was done promptly and professionally.”

Review by
10/05/2018

“They haven't completed the work. It's been well over 3 months and I haven't heard from anyone.”

Review by
10/04/2018

“They did a good job overall.”

Review by
10/04/2018

“I am satisfied with the job well done.”

Review by
10/03/2018

“They did a chimney cleaning.”

Review by
10/03/2018

“They definitely met my expectations.”

Review by
09/29/2018

“They did what they said they would do.”

Review by
09/26/2018

“I was satisfied with the work quality.”

Review by
09/26/2018

“Chimney Solutions met and exceeded my expectations because they had thorough inspections.”

Review by
09/25/2018

“The quality of work was done well.”

Review by
09/19/2018

“They came and cleaned and inspected our chimney.”

Review by
09/19/2018

“They were very timely. When they set an expectation they would meet it.”

Review by
09/18/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“I would recognize the person who did the work for exceptional service.”

Review by
09/12/2018

“They met my expectations on the work that they did.”

Review by
09/12/2018

“Chimney Solutions met and exceed my expectations with customer service, timeliness, and professionalism for the job.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“I called this company out to clean my chimney, because of a ?wood smoke? and almost sour odor that was very noticeable and coming from the fireplace. The cleaning seemed to go well, but later that day the smell was back. I called the company and they referred me back to the technician, who wanted to sell me a much more expensive service. Other chimney companies I spoke to said that the smell should have left once chimney was clean. This has never been an issue before, I feel like I wasted my money, and the smell is still there. Ugh.”

Review by
09/11/2018

No review comments provided

Review by
09/06/2018

“They met my expectations because they were thorough and completed the job in a reasonable time.”

Review by
09/06/2018

No review comments provided

Review by
09/06/2018

“They installed a new chimney cap on the top of my old chimney.”

Review by
09/06/2018

“They did a great job.”

Review by
09/04/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/29/2018

No review comments provided

Review by
08/27/2018

“They did a great job.”

Review by
08/27/2018

“Chimney Solutions met and exceeded my expectations with the quality of service they provided. It was really good.”

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