Fiber Clean
6th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Fiber Clean has received 4.7 out of 5 stars based on 91 customer surveys conducted through GuildQuality.
5
76
4
8
3
3
2
3
1
1
6th year as a Best Pick Call
"Since 1973, Fiber Clean has been perfecting the art of restoring carpet and upholstery to their original appearance. Our Fibertizing process removes more soil and stains. It includes our protective coating, which keeps fabrics cleaner for longer; it's more than superior quality. Our guarantee is simple: complete satisfaction."

Denis McDonald | President
Company Information
Services Offered
Fiber Clean specializes in cleaning carpets, area rugs, Oriental rugs, and upholstery as well as tile, grout, leather furniture, hardwoods, draperies, and mattresses. In addition to offering carpet and fabric protection, the company removes stains and pet odors, performs water damage restoration work, and provides green cleaning services.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Fiber Clean was founded in 1973.
Distinctions
The company is a member of the Main Line Chamber of Commerce and the Business Network International's Main Line I chapter.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Additional Information
Fiber Clean is the creator of the trademarked Fibertizing process.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
616 Baltimore Pike
Springfield, PA 19064
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
Closed

Compiled Score:

Fiber Clean has received 4.7 out of 5 stars based on 91 customer surveys conducted through GuildQuality.
5
76
4
8
3
3
2
3
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/04/2021

“They are efficient, clean and the people are very polite”

Review by
02/04/2021

“Marty had exceptional service.”

Review by
02/04/2021

“I was very pleased with everything they did. The gentleman was very polite and careful with our items. It was very well done. There were no issues whatsoever.”

Review by
02/04/2021

“They did what they came here to do.”

Review by
02/04/2021

“I would like to recognize the guy who does my work for exceptional service. He is beyond exceptional. He had to leave for a family emergency one day and he came back the next day to finish. I was very impressed. I don't remember his name.”

Review by
02/04/2021

“Ben, Marty, and Dennis were all fantastic. Debbie and Cathy scheduled me quickly.”

Review by
02/04/2021

“They met my expectations.”

Review by
02/04/2021

No review comments provided

Review by
02/04/2021

“I do not remember their names.”

Review by
02/04/2021

“The man that cleaned the rug was very good.”

Review by
12/03/2020

“FiberClean came on time and did a good job.”

Review by
12/03/2020

“The quality of the carpet cleaning exceeded my expectations.”

Review by
12/03/2020

“They met my expectations.”

Review by
12/03/2020

“I am not satisfied with the work that they did.”

Review by
09/28/2020

“Fiber Clean explained everything to me as they were doing the work. They are very thorough.”

Review by
09/17/2020

“Fiber Clean are very professional and thorough with their job.”

Review by
09/17/2020

“I was very pleased that they were very considerate and compliant with rules!”

Review by
09/17/2020

“Everyone up till the last technician was excellent.”

Review by
09/16/2020

“I would like to recognize Marty for his exceptional service.”

Review by
09/16/2020

“They did a great job and the carpets were much cleaner than other carpet cleaners have done.”

Review by
09/16/2020

“I thought Marty did a very nice job!”

Review by
09/16/2020

“They are super-great people to deal with!”

Review by
08/28/2020

“Everything was perfect.”

Review by
08/26/2020

“They met our expectations in all areas.”

Review by
08/26/2020

“They always do the best job.”

Review by
08/26/2020

“The receptionist in the office is very nice and helpful. Her voice was very pleasant when she answered the phone. The service man that came out and he was very forth right and honest and also provided me with a good deal on the price.”

Review by
08/26/2020

“I was satisfied with them letting me know the duct cleaning was not necessary.”

Review by
08/26/2020

“On my upholstery.”

Review by
08/11/2020

“Dennis, the owner is great to work with.”

Review by
07/31/2020

“The technician that did the cleaning did a great job. He was easy to work with. He explained things and was thorough.”

Review by
07/30/2020

“Fiber Clean has always done a very good job.”

Review by
07/30/2020

“They did meet my expectations and overall very pleased with them.”

Review by
07/30/2020

“The owner was very helpful in securing our scheduling. The scheduling department was excellent in following up. The gentlemen that came and did the work did a thorough job, were super polite, and were thorough.”

Review by
07/30/2020

“I just love them. I have been using them for a long time, they do work on my mothers' house, and I have two other homes where I used them also. I have nothing negative to say.”

Review by
07/30/2020

“Fiberclean was great to work with, I would use them again.”

Review by
07/30/2020

No review comments provided

Review by
07/30/2020

“Fiberclean's professional and attention to COVID-19 were exceptional.”

Review by
07/30/2020

No review comments provided

Review by
07/30/2020

“It was a real good experience.”

Review by
07/30/2020

“They were easy to schedule with.”

Review by
01/21/2020

“The company meet my expectations in all areas.”

Review by
01/21/2020

No review comments provided

Review by
10/11/2019

“Everything was good.”

Review by
10/11/2019

“I wouldn't say that they necessarily exceeded my expectations, but they did a good job.”

Review by
10/11/2019

“Everything they did was a great job. On every job I've used them for they have been fantastic.”

Review by
10/08/2019

“I was expecting it to turn out cleaner than it did but I would use FiberClean again.”

Review by
10/08/2019

“I would like to recognize the technician for his exceptional service.”

Review by
10/07/2019

No review comments provided

Review by
10/07/2019

“Great service, great work, and nice people.”

Review by
10/07/2019

“FiberClean met my expectations because it was a good quality job and I was really happy.”

Review by
10/07/2019

No review comments provided

Review by
10/07/2019

“I would recognize the person who did the carpet cleaning last time for their exceptional service. They did a fabulous job and were the best ever.”

Review by
10/07/2019

“I have always been very satisfied with the company.”

Review by
10/03/2019

“I'm very pleased with their service.”

Review by
10/03/2019

“Dennis McDonald did an exceptional service.”

Review by
10/03/2019

“The lady that calls me is very nice. Also the black gentleman that does the work has been very good, but everyone has been good.”

Review by
10/03/2019

“The carpets did not get very clean.”

Review by
03/22/2019

No review comments provided

Review by
03/18/2019

“The stairs were phenomenal. The work was great.”

Review by
03/12/2019

“It was done beautifully.”

Review by
03/08/2019

“They met all of my expectations and I expected that of them.”

Review by
03/05/2019

“We have used them for many years and have had excellent results.”

Review by
03/05/2019

“I was satisfied with the results. Nothing else matters.”

Review by
03/05/2019

“I wish I remembered the guy's name, but the technician who came out this past time was great. I would also recognize the woman who does the scheduling who lives in Florida.”

Review by
03/05/2019

“The staff in the office in Springfield -- I can't remember names, but they always take care of me, and they take care of my mother. Denis McDonough is just an awesome person. I would also recognize Ben and Frank. They're all exceptional.”

Review by
03/05/2019

“The gentleman that came was very polite and careful. He was very professional.”

Review by
08/13/2018

“They did as promised.”

Review by
08/13/2018

“I think overall they did a really good job.”

Review by
08/07/2018

“I was happy. Everything was what I expected, right on par.”

Review by
08/06/2018

“I am satisfied with because they followup and see if I need any thin done in the future. They are on time, they come out when they say, and they do the work in a timely manner.”

Review by
08/06/2018

“I thought that both of the guys did a good job.”

Review by
08/01/2018

“They really got the dirt up in my dining room.”

Review by
07/27/2018

No review comments provided

Review by
07/26/2018

“I would like to recognize the whole team for their exceptional service. I have used them for 35 years and they have always been great.”

Review by
07/26/2018

“The guy who came to do the service should be recognized. My wife loves him. He is why I gave all fives.”

Review by
07/26/2018

“Everything was good and I've already recommended them.”

Review by
07/25/2018

“My wife wanted brand new carpet and FiberClean saved me thousands of dollars. My floors look all new.”

Review by
07/21/2018

“All areas were exceeded.”

Review by
07/20/2018

“I expect my carpets to be cleaned promptly and carefully, so the expectations are always met except for scheduling.”

Review by
07/20/2018

“I would like to recognize my technician for his exceptional service.”

Review by
07/20/2018

“I would like to recognize my technician for his exceptional service; he was very nice.”

Review by
07/19/2018

“I was the most satisfied with the rugs and the upholstery cleaning.”

Review by
07/19/2018

“The service was wonderful. He was a very pleasant man. He did his job very professionally.”

Review by
07/19/2018

“They did a great job on the carpet and two couches.”

Review by
07/19/2018

“They cleaned my stairs and upstairs landing area.”

Review by
07/19/2018

“FiberClean does great work. They are always on time and prompt.”

Review by
07/11/2018

“All the guys that we have had have been really great. We've had a couple and they have been wonderful.”

Review by
07/11/2018

“I would like to recognize the workers who came out and did the work in my home for their exceptional service.”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

“I was not happy with how my couch turned out at all. All the stains resurfaced after a day. The man who did the cleaning was nice and thorough but the stains came right back. It was beautiful right after the cleaning but after it dried all the stains reappeared.”

Review by
07/11/2018

“I was not satisfied. It cost me more money to fix it.”

Review by
03/07/2018

“They did carpet and upholstery cleaning for us.”

Review by
03/07/2018

“They did carpet cleaning for us. I would grade the overall experience with an A-.”

Review by
03/07/2018

“They did carpet cleaning for me. I would grade the overall experience with an A.”

Review by
03/07/2018

“I liked that they were cooperative, easy, and helpful. They did carpet cleaning for me. I would grade the overall experience with an A”

Review by
03/07/2018

“They did the usual good job. They cleaned carpets for me. I would grade the overall experience with an A”

Review by
03/07/2018

“We love them. They did carpet cleaning for me. I would grade the overall experience with an A”

Review by
03/07/2018

“Everything's fine. They cleaned my couch. I would grade the overall experience with an A.”

Review by
03/07/2018

“They cleaned the vents and furniture for me. They did everything fine. There were no problems. They were nice and professional and smiley. I would grade the overall experience with an A. They answered the phone immediately and answered whatever you asked them. One time, I wasn't thrilled with how my couch looked the first time. They sent somebody out immediately and redid it. They’re never a mess, never anything. I've used them for my son in his apartment. I recommended them a lot on Community Network.”

Review by
03/07/2018

“I've had them do some work in the past. I've never really had any problems. They did drapery cleaning for me. I would grade the overall experience with an A-. The service is good, but I think people should get a second estimate just so you know you are in line with what other places charge. They might be a little expensive.”

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