Fiber Clean
2nd year as a Best Pick
Best Pick 2017
certified company
Based on 229 Surveys
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Compiled Score: star star star star star
Fiber Clean has received 5 out of 5 stars (A-rating) based on 229 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Since 1973, Fiber Clean has been perfecting the art of restoring carpet and upholstery to their original appearance. Our Fibertizing process removes more soil and stains. It includes our protective coating, which keeps fabrics cleaner for longer; it's more than superior quality. Our guarantee is simple—complete satisfaction."

Denis McDonald | President
Company Information
Services Offered
Fiber Clean specializes in cleaning carpets, area rugs, Oriental rugs, and upholstery as well as tile, grout, leather furniture, hardwoods, draperies, and mattresses. In addition to offering carpet and fabric protection, the company removes stains and pet odors, performs water damage restoration work, and provides green cleaning services.
The company offers a 100 percent customer satisfaction guarantee.
Company History
Fiber Clean was founded in 1973.
The company is a member of the RIA, the Main Line Chamber of Commerce, and the Business Network International's Main Line I chapter.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Additional Information
Fiber Clean is the creator of the trademarked Fibertizing process.
Areas Served
Montgomery County, Chester County, The Main Line, Bucks County, Delaware County

“They're really good. I'm so happy with them. They did a great job. I would highly recommend Fiber Clean. He's wonderful.”

“They did carpet cleaning. I liked everything about the service. The person who came to my house was polite and professional, and he explained everything and did a wonderful job. It was wonderful. I would give them an A+. It was great—couldn't have been better.”

“I liked the technician; I thought he did an excellent job. He was very friendly and thorough. They did carpet cleaning, and I'd rate them as an A+.”

“They were very thorough. I had carpet and furniture cleaned. Fiber Clean gets an A+.”

“He was extremely thorough. They did carpet cleaning—A.”

“I had a superior experience with them. I cannot remember the gentleman's name who talked to me originally. I had my hardwood floors in my kitchen redone. He was very thorough in explaining what I needed to have done, and why I needed to have that done instead of another process. As far as what to expect, he made that really clear. He worked with my schedule. They were very accommodating, and the work was good. I'd give them an A+. I'd definitely recommend them. I want to call them in to see if they can actually clean some of my drapery.”

“They're very good. They've done two things for me. They're really, really diligent about scheduling. If you need to change the schedule, they're very good at scheduling. They show up on time, and they do a good job cleaning. They did carpet cleaning for me. I had no complaints, and I'd highly recommend them.”

“They did a great job. They did carpet cleaning. I'd highly recommend them.”

“They were wonderful. I had no complaints at all. They cleaned a sofa for me.”

“They came back. I had another stain that happened a few days before, and they tried to get it out. That was very nice of them. I'd give them an A+.”

“They gave me a bill. I paid it, and I'm happy with what they did. They did carpet cleaning. I'd give them an A+. It was great. I had a good experience with them.”

“I think they do what I ask them to do, and so that's kind of nice. They did carpet cleaning. Overall, I would give them an A+.”

“The man did a really good job. He was very thorough, very careful, and very nice. He was a very nice man. They just did carpet cleaning. I'd give them an A+. I would definitely recommend them.”

“They were fine. It was a job well done. They did carpet cleaning. I would give them an A+.”

“I liked the overall great job they did. They were very thorough. They just did a really great job. They cleaned the downstairs living room carpet, and they cleaned the carpet on the stairs. There's two flights of stairs that they clean. I'd give them an A+.”

“They did the carpet. We also had the couch cleaned a while ago, maybe eight months ago. They did a very good job. It was very thorough. I have no complaints. We were very satisfied.”

“They just did carpet cleaning. I would say their experience was an A.”

“They did a good job. They did a good, thorough job. They did carpet cleaning. I'd give them an A-. I'd recommend them.”

“They made the house clean. It was just fine. It was not thrilling. They came on time. They did what they were supposed to do. They left on time.”

“I liked them. I have one particular rug I've been taking there now for four years or so. I have no complaints. We had one issue of punctuality once. The rug took about a month longer than expected, but that was it. When they came back, it was in fine shape. I would likely recommend them. If anybody had a rug, I'd recommend them.”

“They were very nice. They did a good job, and that was fine. They just did carpet cleaning for me. It was satisfactory.”

“The technician who came was very nice, very personable, and very engaging. He was very thorough. He left the place quite neat and tidy. There was a lot of stuff to move around. He did a really good job and was really thorough. He tidied up very nicely, which I really appreciated. They did carpet cleaning. I'd give them an A+, definitely. I would recommend them.”

“They showed up on time, were professional, and did a good job. They had clean carpets. I'd give them an A.”

“It was very good. They cleaned my rug. I'd give them an A. I would recommend them.”

“They cleaned my rug. It got clean. They were nice to work with. It was great. I had no complaints at all. I would use them again.”

“I think the cleaner really took time to explain what my particular situation was with my carpet and what I could expect upfront. I think that was helpful. I'd give them an A-. I would definitely recommend it.”

“It was fine. They just did a great job. I had no complaints. I'd give them a five-star rating. It was a carpet cleaning.”

“I think they're great. They're prompt. They're reliable. They do a great job. They shampoo our rug and clean carpets and furniture. I'd give them an A.”

“I like that you can walk on the carpets within an hour—almost immediately when they leave—which I don't think other services do. The first time they came out, they did demonstrate how much dirt they were going to get out of the carpeting. I have two cat trees, and they actually got them clean, which is hard to do with a cat tree. I had them do my sofas, my loveseat when we had the flood downstairs, and the mattresses. I have recommended them to family and friends. I'll give them an A. The only time we had an issue, they rectified it right away, and it wasn't even an issue with the work.”

“I've always liked them. I've used them for years. They've just done carpet cleaning. It was several rooms. I've only had to call them back over an issue once. They've cleaned a couple of upholstery items. I'd say they were excellent. I'd give them an A.”

“Fiber Clean did work for me. The fellows cleaned very well. They cleaned my house—the living room, dining room, and a couple of bedrooms. I liked what happened when they cleaned. They took care of it. They did a good job. They're A+.”

“Fiber Clean did our carpets. They were thorough and explained everything very well. They did a great job. We had some water damage in a business, and they came out and completely took care of it. I'd tell anybody to absolutely use them.”

“I just got the whole house done by Fiber Clean three weeks ago. We have a couple stains still; I think somebody around here is clumsy, but it's not me. We had six rooms and steps. They were fine. We've had the company for years. This is the fourth time we've used them. I've never had to call them back. We're fine. I think it's a well-done job—an A. They call about every year, just to check.”

“I liked that my wife was happy. She didn't complain. They did carpet cleaning in one room. I didn't have to call them back. Everything was great.”

“It was fine. I liked that they were willing to come out and do small jobs as I needed them. They've just done carpet cleaning. I would recommend them. It was fine. An A would be fine.”

“It was very nice, and he did a good job. When I have questions, they answer. They do the job the way that I want them to do it. He was nice, and they finished quickly. They cleaned some furniture and a rug. I would recommend them.”

“No issues. They cleaned the carpet and upholstery. My sister gave me their name, and I would recommend them as well.”

“The person who did it made it positive. They cleaned my carpets. I was referred to them by a friend. I would recommend them. I would give them an A.”

“They did a good job on our house when we were getting ready to sell it as far as getting our carpets clean. It was just carpet. I'd give them an A.”

“They did a good job. I mean, we're talking about rug cleaning, not fine art painting or something. They were clean, and they were quick. I have wool rugs, so my rugs have some value to them, and I was happy with them. I have, in the past, had them do upholstery cleaning, but I'm not as attached to my chairs as I am my rugs. I've had them for quite a few years.”

“They got the carpets cleaned. We've had them a couple times. They've done the basement carpet and the living room and dining room Oriental rugs. The customer service has been fine. If a friend or neighbor asked, I'd recommend them. They deserve an A.”

“They were efficient, and they did a good job. They cleaned my carpets. It was multiple carpets and throw rugs. The customer service was good. I never had to call them back. It was my first time using the company. I'd recommend them. It's an A grade from me.”

“They're efficient, they're prompt, and they do a good job. They've done carpet cleaning and upholstery cleaning. I've had them several times, but this particular time it was just the carpet in one room. They've cleaned my sofa and beds. I've never had to call them back. They've done no air duct cleaning, but I'm thinking of having them do that. I'd recommend them to family or a friend.”

“They're just very courteous, they call beforehand, and they come on time. It's very thorough work. They've done carpet cleaning and furniture cleaning. A neighbor referred me, and I would recommend them as well. I would give them an A.”

“They've done the work in the past, and we appreciated it. It was a very good job. They were prompt and on time, they did their job well, and they didn't leave a mess. They cleaned some upholstery and carpets for us. They did the carpet cleaning in three rooms, I believe. The customer service was good. If someone asked me, I'd recommend them. They deserve an A.”

“They have done work for me. I've had a positive experience with them. They've always done what I wanted them to do and did it well. They basically cleaned my carpets and my drapes. It was just one room. I have hardwood floors, so it was only one room where I needed it. If a friend asked, I'd tell them I don't have any problems with Fiber Clean. I'd give them an A.”

“I had a very nice experience with them. I found that the gentleman was very courteous. There was a piece of furniture where he was sure whether his chemical was going to be the right thing to clean it with, and he took the time to check it out. It wasn't, so he didn't ruin my furniture; he didn't just rush into something—he checked it out first. Overall, I found him to be very helpful and very courteous, and he wasn't pushy or anything when he brought up a contract, so I appreciated that. They do several rooms of carpets, my staircase, and one of my couches. Years ago, they did air duct cleaning for us, and they did a fine job. I would recommend them, and I have. My mother referred them to me. I would say A.”

“I have used Fiber Clean for 28 years. The men are really, really personable and very thorough. They do a really good job cleaning, and they give you advice on how to maintain it. They're top-notch. I've also had them do upholstery, and that was fabulous. They've earned an A+ from me.”

“We love Fiber Clean. They do a phenomenal job, and they're neat and clean. It's wonderful. We use them for the draperies in our living room, and we've been using them for 20 years. We would recommend them—we have. We'd give them an A.”

“I'd give Fiber Clean 100 percent—they're awesome. I've been using them for ten years or more. They take care of carpets and upholstery, and I'd absolutely recommend them. They're A+.”

“Fiber Clean gets an excellent grade—five stars across the board. I wouldn't let anybody else touch my rugs.”

“They're very helpful, they're clean, and they do the job quickly and efficiently. If they need to move furniture, if I ask them to, they do, and then they move it back. They put protectors under furniture legs. I don't know what else you would need. I had them clean carpets. I had them clean chairs before, and the last time they were here, I had my loveseat cleaned. It turned out beautifully. It's an A from me.”

“I've always had a great experience with Fiber Clean—they're wonderful. Their staff is very good, and they show up on time and do a great job. They do it like 110 percent, and they're really clear about what they charge. That's all up front so there's no confusion. I just overall like their services. They've done carpet cleaning and some furniture upholstery cleaning. It was a friend who recommended them, and I would recommend them as well.”

“They did a good job, and they didn't leave any dirt behind—I guess that's the best thing. They were polite, and once they got the job done, they left. It was pretty quick. They did Oriental rugs. I've used them before. I would give them an A. I was very satisfied.”

“They got everything clean the way I wanted it. They cleaned my rugs and my furniture. It was my first time using them, and I didn't have to call them back because of any problems. If a friend or neighbor asked me about them, I'd say they're marvelous. I think they deserve an A.”

“They were prompt, the job was done wonderfully well, and I was comfortable with letting them into my home. They shampooed the carpet. We had just had a guest suite repainted, and there were several accidents back there with a puppy. They were wonderful at getting rid of the puppy mishaps, and I was really pleased with the job. We haven't had the carpet cleaned in a while, and it came out really well. I would recommend them.”

“They're good; we like them a lot. They do a good job, they're very courteous, and they come when they say they're going to come. They take care of carpeting and furniture. I'd give them high recommendations.”

“Their openness and transparency stood out, as well as the care. The person who came in treated it as if it were his own home. They did upholstery and carpet. They deserve an A+.”

“They cleaned upholstered chairs, and they did a good job. If I had to grade them, it'd be an A+.”

“They get done quickly. I usually just hire them for spot-cleaning my carpet and doing my whole second floor center hall. I've been using them for years—I feel like it's been more than 12 years. An A+ is good for them.”

“They're very reliable, they're clean, and they're neat. They're just very friendly when you deal with them on the phone—very professional. They've done my carpet pretty much throughout the house. I've had upholstery and curtains done too. All I know is I liked them, and I kept using them. I'd give them an A+.”