Express Dry Carpet Cleaning
5th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 272 Surveys
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Express Dry Carpet Cleaning has received 5 out of 5 stars (A-rating) based on 272 customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"Our company provides superior performance and outstanding customer service before, during, and after the job. All of our personnel have extensive experience accompanied by very thorough training to ensure their work meets the standard of quality that is expected from Express Dry Carpet Cleaning."

Shouki Alsakir | Owner
Company Information
Services Offered
Express Dry Carpet Cleaning offers residential carpet cleaning along with Persian and Oriental rug cleaning and water damage repair. The company also provides commercial carpet cleaning services, air duct cleaning, and upholstery cleaning.
Minimum Job
The company requires an $80 minimum for carpet cleaning.
Warranty
Express Dry Carpet Cleaning provides a three-week warranty against respotting and will return to clean at no charge.
Company History
Express Dry Carpet Cleaning has served the greater Washington, DC, area for over 20 years.
Additional Information
Estimates are provided free of charge.
Areas Served
Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Arlington
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I liked that they came back for free when we asked them to redo something. It was just carpet cleaning. I'd give Express Dry Carpet an A+ overall.”

“I liked the customer service, and I also liked the work that they did. The gentleman that came, his name is Abell, did a very good job. They were doing carpet and upholstery. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

“It's always positive. They do a good job, and I always enjoy my technician. They did my carpet. I'd give them an A+. Most of my friends are hardwood people, but I would recommend them. They're my carpet cleaner of choice, so I would definitely recommend them.”

“They showed up on time, and the workers were very nice and knowledgeable about the carpet. I'd give them an A+.”

“They were on time, friendly, and professional. They cleaned my carpets. I'd give them an A+.”

“They were prompt and efficient. They did carpet cleaning. I would grade them an A+.”

“I liked their customer service and the service itself. It was carpet cleaning. I would grade them an A.”

“They are very punctual. Also the material they use when they are cleaning you can walk on after 30 minutes. They cleaned my carpet. I will grade them an A.”

“The rugs were clean and they dried relatively quickly. They didn't stay wet for long periods of time. More importantly, they were able to get out to our house reasonably quick, in a few days as opposed to two-three weeks. I would say probably an A- overall. We had some spotting with cats. They were going to put down on the carpet would deter any further use by the animals. It didn't. I don't necessarily know that that's an issue with them, per se, but after a few months the cat went back to that spot. The gentleman was very knowledgeable, I forget his name. Their customer service was fine. They were on time and did their work within the allotted amount of time. They put on booties on their shoes so they didn't track in anything from outdoors or anything like that.”

“Express Dry Carpet just did a really good job, and were thorough and had environmentally friendly materials in things that they were using to get us cleared up. I would give them an A+. They did a great job. I would recommend them.”

“They did it correctly, and they did a good job. They did both carpet cleaning and duct cleaning. I would grade them an A. Everything was great; I would recommend Express Dry Carpet.”

“We did have a carpet serviced. I felt that it was very thorough, the two guys that did it were very friendly and informative, and they gave us some suggestions as we went along. It was very satisfying for us. They did duct cleaning, I would grade them an A+. I would recommend them.”

“We've used them previously, and the technician that they sent has come out twice. He's very friendly, good at what he does, and he's careful. I would use them again. They've done all three floors every time they come out. I would give Winstar A+ for the overall experience I've had with them.”

“It was general. I would give them an A-.”

“The overall customer service—they were easy to work with, set up and get an appointment. They did carpet and air duct cleaning. I would grade them an A-.”

“They show up on time. They were neat, as expected. On time and did the job; I was very happy. They did carpet cleaning and vent. I would grade Express Dry Carpet an A.”

“Express did a great job. They did carpet cleaning for me, and they were quick and efficient. The people were good and personable, too. They had good customer service. I'd give them an A+.”

“We were satisfied with their work. They were punctual, and they worked on stains to make sure they were removed properly. They did upholstery cleaning. They get an A+.”

“They were definite professionals. It was quick and clean. They knew what they were doing, so I felt comfortable. They did carpet cleaning. I'd give Express an A grade.”

“Everything's A+. They went the extra mile to do some little things for me. They did carpet cleaning. It was A+.”

“They were on time, and they did a good job. They did upholstery cleaning for a couch and two chairs. It was A+ work.”

“They did a great job. It was excellent, and with no complaints. I'd recommend them.”

“They did carpet cleaning for me. I'd give them an A+.”

“I had carpet cleaning. It was all good. I liked that my carpets got cleaned. They're an A+ company.”

“They cleaned our carpet. I'd give them an A+. It wasn't really me who had to deal with them, it was my husband, but he didn't complain to me. There were no general complaints. I'm very likely to recommend them.”

“We had a carpet place do some work. Two people came by. They did a carpet stretch for me. It was quick, to the point, and everything was done as expected. They deserve an A+.”

“The guy who came to give the estimate was very polite and professional. I'd give them an A+ grade.”

“The quality of the service stood out to me. They did a really good job in getting the carpet cleaned. It was an old carpet and they brought it back to life. They deserve an A.”

“They did carpet cleaning for me. The carpet cleaning went well, and the carpet was clean when they were done. We were very happy, so they get an A. I was very happy with the outcome.”

“We used Express Dry Carpet Cleaning for our carpet. They had good scheduling. They get an A rating.”

“They showed up on time and did the job well. They did carpet cleaning for me. I'd give them an A.”

“They did carpet cleaning for me. I'd rate them an A.”

“They cleaned our carpets. It was fine.”

“One of the guys went through, looked at all the stains closely, and told me what he was going to do to try to get them out. Afterward, he told me what they did and went through pretty much all of their effort. They're very friendly. They get an A from me.”

“I think it was fine or I would have complained.”

“Express Dry Carpet Cleaning gets an A from us.”

“They were great. The two guys that did it were really nice, thorough, and helpful. I'd give them an A.”

“It was pretty good. They cleaned my entire apartment. They did things very quick, they came here on time, and the work was very good. After they finished the work, they gave me a bottle of the cleaning spray and told me if I have problems with the carpet in the future, I can use that. So all the things they've done are pretty impressive. They get an A.”

“A while ago, when the basement flooded, they had to pull up the old carpet and put in new carpet. They did a fine job. They did the job well. They were really friendly and personable, and they worked hard. It was good. I talked to them the whole time, and we got into very good discussions and conversations. They're very, very friendly and very polite. A lot of times, when contractors come in, they make me feel a little uncomfortable when I'm at home by myself, and Express Dry didn't at all. There were three of them, but never once did I feel uncomfortable. They put me perfectly at ease, and I felt very safe and comfortable with them. On the carpeting, they get an A. They were so good at cleaning up after themselves. They took out all the garbage and took care of it, swept everything up, took all of the packaging materials out, vacuumed, and didn't leave a mess behind. They were really, really great and left it very clean.”

“The gentlemen who were here were real nice. They did my family room and my kid's room. They walked me through a lot of what they were going to do, and they pretty much told me how to take care of the carpet to keep it looking its best. They'd get an A.”

“They did a good job, they were efficient, and the guys were nice. Also, I have a baby, and so they were flexible with scheduling me. They did two rugs, a couch, and a dining room chair. Their customer service was excellent. I would rate them an A.”

“They were efficient. I would grade them an A+.”

“It was about a year ago now. They did a good cleaning job. There was a spot on the carpet that we weren't sure we could get out, but he got it out. It was the living room/dining room/hallway area, and it was also nice to not have to worry about it drying afterward. It was the living room-dining room-hallway area. We read about it in Best Pick Reports. I would give them an A.”

“I think they did a good job, and I'm quite happy. We live in a condo, so they cleaned the whole unit and especially the entry area because it was very dirty. It looks much better now. I heard about them from a friend, and I've only used them once, but they deserve an A.”

“I'm satisfied with the service—they did a good job. They cleaned the first level only. I'd give them an A.”

“They did what they were supposed to do, and it was easy. They just did one room, but it was A-grade work.”

“They were fast. They were nice. They cleaned the carpets in my entire house. I'd rate them an A.”

“They cleaned all of my upstairs—four bedrooms and the stairwell—and they cleaned it very well. Their customer service was good. They were professional. I would give them an A.”

“They came early, and they were quick to do the job. They cleaned my carpet in one room. They were really nice. I would rate them an A.”

“They were on time, and we didn't have any issues afterward. They did duct cleaning, cleaned the carpet for our entire home, and showed us some of their problem areas, which was great. We had just bought the house and were moving in, so they cleaned it before all of my furniture arrived. I would give them an A.”

“They were fine. They just showed up on time and cleaned the carpets, and they looked good afterward. They get an A.”

“It was a good experience. They'd done some work for me way back before the spring, so I just called them to do it again. The spots I really needed to clean got taken out. They cleaned the entire house at one point. I would rate them an A.”

“The guys from Express Dry Carpet Cleaning were awesome. We had them clean the carpet before we sold our old house, and they did an outstanding job. I'm very satisfied. I would definitely give them an A+ because they paid so much attention to detail.”

“I had a great experience with Express Dry Carpet Cleaning. They were very professional, they arrived on time, and they did a very good job. They even made sure all of my high-traffic areas were really well done. Their customer service was excellent. I would give them an A rating.”

“They cleaned my couch. They showed up on time, they were extremely pleasant, and they did a great job cleaning. They also went above and beyond. They earned an A grade in my book.”

“Express Dry Carpet Cleaning was excellent and incredibly professional, and they did a great job on my carpet.”

“They were prompt and courteous, and I think they did a good job. I'd give them an A.”

“They were great. They were fine, and they did excellent work.”

“I was very happy with their services. I have no complaints. I would give them an A. They were outstanding.”

“I would give them an excellent rating.”

“They were quick and punctual, and they were nice guys. They informed me of what they were doing and got it done quickly. I'd give them an A+.”

“I'd give Express Dry Carpet Cleaning an A+ grade.”

“The guy from Express Dry Carpet Cleaning is about to come back on Saturday and clean it again. They come in, they're pretty quick, they're handy, they don't leave a mess, they clean up, and they get things moved. I have recommended them to others. I'd give them an A+.”

“Express Dry Carpet Cleaning was very attentive to detail. They cleaned the carpet in my whole house. I would give them an A.”

“The person who came out from Express Dry did a carpet cleaning on all floors. He got up a couple of really difficult stains. He was timely, and he gave me a good service. I'd give them an A grade.”

“I'd give their business an A rating.”

“Express Dry Carpet Cleaning got out about three stains in the carpet within about two hours—I'd give them an A.”

“They did a great job.”

“They did a fine job. I'd give their business an A.”

“I think they deserve an A.”

“I'd give the service I got from Express Dry Carpet Cleaning an A rating.”

“Express Dry gave me good service. I would give the company an A.”

“They get an A grade from me.”

“I'd give the company an A.”

“I'd grade them as an A.”

“They cleaned the carpeted bedrooms in my condo. The job went OK considering that my floor was really messed up. They did a good job. I think they put a little extra work into getting the floor to look as good as it did. I'd recommend them. I would give them an A.”

“It was very pleasant. I had a spot that I was concerned about, and he was very kind to explain the differences in the cleaning techniques. He was very, very courteous and professional, and he was able to get the spot out. Express Dry definitely gets an A+.”

“We got a couch cleaned by Express Dry, and the guy who came out was really nice. He explained the process and what we should expect. They get an A.”

“Express Dry cleaned the carpet and the cushions on a couple of couches. They were professional and on time, and they did a good job.”

“Express Dry cleaned the carpet in my apartment, and they did the job very quickly and very thoroughly. I would give them an A.”

“Express Dry did a great job—I would recommend them to anybody. My tenant loved the carpet when she moved in. I saw a difference, and it was better for my pet, too. They had the hypoallergenic pet-friendly cleaner for the carpet. They were so nice, too. I would rate my experience as excellent. I would rate them an A+.”

“They did carpet cleaning in 2011. It was a deep cleaning. They came on time, and they finished the work professionally. I would highly recommend them. I would give them the best—an A.”

“We've only used them once, and they did our upstairs carpets, our stairs, and a rug in my downstairs. The quality of the work was excellent—they did a very good job. They were very professional and friendly, and they didn't leave anything behind. We received a recommendation from a family member. We would recommend them and use them again.”

“They are wonderful—I really like them. They did some work for me in October of last year. Everything was great. The person did a wonderful job. I liked him—he was a very nice guy. He did a good job and was very polite. An A+ is fine. They did a great job.”

“They're great all the way around. We actually work with them quite a lot—they did some work for me last November, and they actually came out again last week. The owner answers his phone any time, day or night. We have lots of carpet problems, and they're extremely helpful. I think they advise us well on what to do since we have three toddlers. They don't over recommend, which is nice, but we certainly have lots to work with. They've done carpet and furniture for us, including antique furniture, where the fabric is attached to the wood, so we can't replace it without doing a professional re-upholstery. They've done a great job on all of that. Their customer relations are great, and they call us afterward to see if we're happy. I'm leaning more toward an A+ for them.”

“Express Dry Carpet Cleaning did a wonderful job. Long story short, we had to sell the house in a short amount of time. They came out, they cleaned the carpets, and we sold the house the next month. I'd give them an A.”

“I've used them two or three times. It was an overall positive experience, otherwise we wouldn't have them back. I like that it's dry, and they always get out the spots. I have a dog, and they always get out his spots. They're on time, and they clean up. I'll give them an A. I'd recommend them highly.”

“I had a positive experience. I think they cleaned three rooms and stairs. They were very good and did an excellent job. They get an A.”

“I was very pleased with the work Express Dry Carpet did for me. I had my carpet deep cleaned, and I'm very satisfied. I'll say it was excellent work.”

“They did some work for me in October. They were wonderful. I liked the quality of the service and his professionalism. They did two bedrooms. I would use them again, so I would definitely recommend them. I would grade them an A.”

“They did some work for me in December of 2011. They were very responsive—highly responsive. I would rate them an A.”

“I had a good experience. They did a carpet cleaning. They were courteous to me. This was the first time I used this company, and everything worked out well. I'll give them an A+.”

“I had a positive experience. They cleaned some area rugs. They were courteous to me. I had no issues with the billing. I'll give them an A+.”

“I always get them—I just like them. The technicians show up on time and do it in a timely fashion. They are considerate of their surroundings. I'd grade them an A+. I'm just pleased with them.”

“Express Dry Carpet did a good job. They did the whole hallway and a few carpets—it was a big job. We had a flood, and the carpet was all wet, and I had to pump the water out and dry the carpet. We have big fans, and it did not take that long for the carpets to dry. It was a routine cleaning, and a minor amount of furniture was moved. I would give them an A+. They did a very good job. I was satisfied with the outcome, and I would hire them again.”

“Express Dry Carpet did fine. I believe they came out in February of last year. I don't think I had to move any furniture before they cleaned the carpets. The workers were helpful, and they did everything they needed to do. I believe it was just the downstairs—the living room and dining room kind of area. I would give them a grade of A+ as far as I remember. I would use this company again.”

“I had a great experience with Express Dry Carpet. They cleaned my carpets and were courteous. I have used them before to clean my carpet. I'd give them a grade of A+ for a positive overall experience.”

“Express Dry Carpet got the carpets cleaned. They did a couple rooms. They were an A+. I would use them again.”

“They did a good job. They cleaned the whole house—six or seven rooms. They also did some rugs and the air ducts, and that was well done as well. I think we could go with an A+.”

“The scheduling was easy, and the crew showed up on time. They cleaned the carpets pretty well, and everything ran pretty smoothly. When I called, whoever answered the phone was very responsive, and they were able to schedule me. It worked out very well. I would rate them an A+.”