Superior Steam Cleaners Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Based on 169 Surveys
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Compiled Score: star star star star star
Superior Steam Cleaners Inc. has received 5 out of 5 stars (A-rating) based on 169 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"Superior Steam Cleaners is an owner-operated company that pays attention to detail and offers its clients high-quality services that are 100 percent guaranteed."

Shaun Pierce | Owner & Operator
Company Information
Services Offered
Superior Steam Cleaners Inc. provides environmentally friendly carpet and upholstery cleaning, pet stain and odor removal, specialty spot removal, tile and grout cleaning and sealing, and vinyl floor cleaning. The company also applies stain and soil protectant and offers in-home area rug cleaning and 24-hour water-extraction services.
Minimum Job
A $150 minimum is required.
Superior Steam Cleaners guarantees all services and will return to address any concerns. The company also offers a 21-day spot-return guarantee.
Company History
Superior Steam Cleaners was founded in 1992 by Randy Pierce and is owned and operated by Randy's son Shaun and his family.
The company is certified by the Institute of Inspection, Cleaning and Restoration Certification.
Employee Information
Technicians wear uniforms and drive marked vehicles.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring

“It was wonderful. I just remembered them being extremely polite and very conscious about the work that he did. He did a great job. He was very conscientious, and he said that he would come back. I'd give them an A+. It was good. I would recommend them.”

“They were amazing. The guy who owned it, he was wonderful, answered all my questions. He did a great job, on time, reliable. Stuck to the quote that he gave me. I would grade them an A+. I would absolutely recommend them.”

“I liked everything about them. He did a perfect job. He was friendly, knowledgeable, hard-working. He just did a great job. They're seriously A+.”

“Shawn—we worked with him before—he was excellent. He is prompt, he gets back to you, very responsive, and really listens to what you have to say. Always takes care of the job, he is good. I would highly recommend him. I would grade him an A+.”

“Superior Steam Cleaners cleaned some rugs for me. They did excellent. I had no complaints. I would recommend them.”

“They did a great job. They were excellent. I had no complaints. I would recommend them.”

“He cleaned the carpets, took care of some pet stains and odors several times for us, and he did a good job. He was honest, quick and efficient, and incredibly helpful. There was no need for us to wonder if we were being cheated. They get an A+.”

“They came in and did some work for us on our carpeting. They did an excellent job. They were really, really good. We'd use them again and recommend them to anybody. They're A+.”

“They were fine. They did carpet cleaning for me. They did a good job. They did what they were supposed to do, and everything was clean when they were done. They were excellent—A+ across the board.”

“They did some work for me a few months ago. They did excellent. I have no complaints, and I'd for sure recommend them.”

“They were quick, and everything looked great when they were done. We had no issues at all. They get an A.”

“They arranged to come there very quickly. I was getting ready to put the townhouse on the market, so they came in the early evening. They did a great job, got it done in an hour-and-a-half—so it was just really convenient that he got to me quickly, got the job done, and did a great job. I'd rate them A-.”

“I think they were friendly and fast, and they did a good job. I would call them again. It was for carpet cleaning work. I would give them an A+ overall. I would recommend them.”

“They were prompt, courteous, and worked quickly. They did a good job. They're A+.”

“I've used them before. They were good. They were able to get some tough stains out. I'd used them before, and I would use them again.”

“The guy seemed friendly. He worked hard on the spots we pointed out. I would give them an A. I thought he did a good job. He could have told me earlier that he was colorblind. I was pointing out some spots, and he could not see them because they were green, kind of funny. I would recommend them.”

“They cleaned some carpets for us downstairs. I was in Michigan at the time, and my husband was there, so I didn't really interact with them other than making the phone call. But they were there in a timely fashion because I was looking at something short notice. The carpets were clean, I would grade them an A.”

“They did fine. I'd give them an A.”

“They did the job we asked them to do. I'd give them an A.”

“They did work for me. They cleaned our rug. I was here when he did the quote, and my husband was here when he did the cleaning. I thought they were flexible and easy to work with. I would give them an A.”

“They just did carpet cleaning. They were very easy to work with. I was getting a place done that was empty, that had a lockbox on it. They went to town. They did it all. They treated all the stains, and there were a lot of them. The next people thought it was new carpet. I would give them an A overall.”

“Whatever rating you are seeking for them, they are very good. A.”

“Everything was great. They did just carpet cleaning for me. It was a fairly easy experience. I told them what I wanted, and that's exactly what they did. It was just very stress free. I'd give them an A.”

“Superior Steam Cleaners did a good job. The cleaned carpet for the entire house—upstairs, the stairways, and the basement. They were on time. They were very neat, and they cleaned up after themselves very well. They paid a lot of attention to detail in getting stains out. They did a very good job. It was excellent. I would grade them as an A+. I would recommend them.”

“I liked that the technician was on time. He was very friendly, and he did a thorough job. He cleaned our family room, four bedrooms, stairs, and all the carpets. I'd give them an A+.”

“They did some carpet cleaning for me. They worked with me on the time constraints of coming to do the work, and they did exactly what they said they were going to do. A+.”

“They did basic carpet cleaning. They were efficient, and they were there when they said they would be. I'd give them an A+.”

“They were very quick and efficient. They cleaned our carpets. This was maybe five years ago we had this done. It was excellent work, no problems. I'd absolutely recommend them to a friend.”

“It's been over a year. They were doing carpet cleaning. It was A+ work.”

“They did carpet and tile. It was all positive, quick, efficient, and he was very careful with everything. They did a great job. They're an A+ company.”

“They did a standard carpet cleaning. There's nothing in particular that I liked about them that I can recall. They get an A+ from me.”

“They did a great job. They were doing a standard carpet cleaning. I'd never really used a carpet cleaning company—I always did it by myself—I'd give them an A, A+. Since this is the first time that I've ever used an outside source, I don't have anything to base it on. I've never used anybody before I've always done my own. We had moved into the house and I wanted the carpets cleaned. I had no bad experiences. They were very nice and here when they said they were going to be here. They left in a reasonable amount of time. The carpets looked good when they left. They also came back another time and did a piece of furniture for me. They did a good job. As far as what they did for me, I was very happy. I would recommend them.”

“It was the carpet-cleaning guy. He was very cordial, arrived on time, did the work well, and I don't think you could ask for anything else. They're an A+ company.”

“Excellent. They were doing carpet-cleaning work. I felt like they were quick to respond and on time. I had recommended them to friend because I thought they did a very good job. They even have these like corner protector things, so they were very good. I'd give them an A+ grade.”

“They showed up on time, did a nice job, and acted professional. They did carpet cleaning. I'd give them an A rating.”

“They were fine. They were doing carpet cleaning.”

“A long time ago, back in the winter, they did carpet cleaning. There's nothing in particular that I liked about them. They get an A from me.”

“They did a standard carpet cleaning for me. I think I'd give them an A. The quality of work and expertise were fine.”

“They were doing some standard carpet cleaning. The guy was great. I think he was the son of the founder, and a really decent, good guy. I'd give them an A.”

“They did work for me. They were punctual and did an excellent job of carpet cleaning. They were just easy to work with. A former neighbor had used them before, so I went with them too. I'd give them an A.”

“I've only used them once, but not because I was dissatisfied with them. I got an appointment right away, they were professional and polite, and they cleaned my carpets well. I really have no complaints. I had gotten a recommendation from a neighbor who'd used them on a regular basis, and I know she was thrilled with them. I would use them again and definitely give them an A.”

“They did a great job. I'd give them an A+. They have a 14-day guarantee, so they came back with no problem and touched up a few areas. They did carpets, upholstery, and an area rug. I didn't do the green cleaning this time, but I did it the first time, so they do that too.”

“They did some work for us when we had a flood in our basement a year ago. We worked with Shaun, and they cleaned up our basement. They were an A.”

“They were excellent. We've had them several times. I would recommend them to anyone—family and friends—and I would have them again. The carpet still looks fine. I heard of them through the Howard County Best Pick Reports. They get an A from me.”

“They're very friendly, did a good job, and were thorough. They just cleaned the carpets, but I'd had them once before. I found them in the Best Pick Reports for Anne Arundel County. They deserve an A+.”

“I brought them in to steam clean some rugs. They did a good job, and then they were gone. My wife had used them once before. I'd give them an A.”

“They did work for me about a year ago, and it was fine. Everything was good, and he did a good job steam cleaning my carpets. It didn't take them very long, and the carpets were nice and clean. I would give them an A.”

“I've used them, and they're fine. I'll rate them as an A.”

“They were friendly and reliable, and I really felt I could trust them in the house. They did the carpets. They're very communicative and let you know what's going on when they're working. A friend recommended them. They're an A.”

“They got the carpets nice and clean, they were friendly, and I've been using that company for a long time. I like that they're a family-run business. They were fine—A.”

“They were great. They clean our carpets regularly, but they also came to help me out when I spilled something all over my carpet. They were very responsive, quick, kind, and professional when they were at my house. I chose them because they don't use chemicals. I have three little kids, so I was looking for someone to do it with green cleaning. I would give them an A.”

“I've used them a couple times to clean my carpets. They were recommended to me. I'd grade them an A.”

“They did good work many moons ago. I had no problems with them.”

“It was fine.”

“Everything was fine, and they did the job. The guy was professional and did his carpet cleaning work. They deserve an A.”

“They showed up on time, did the job, and were how I expected them to be. Right now, if I get vendors to just do that, I'm happy. They did carpet cleaning. They deserve an A.”

“They were on time, and that was the biggest thing—that they were very timely. They did just carpets for me, and they didn't try to talk about any other services. He didn't seem rushed either, so that was nice. My real estate agent recommended them. I'd give them an A.”

“Superior Steam Cleaners did a great job. I rescue dogs, so I had these pet stains that always resurfaced. They took care of them and gave me a lot of good advice about how to handle them and take care of the carpets. They were really personable, good people, and they were a lot of fun. They also did my sofas. They get an A for their excellent work.”

“Superior Steam Cleaners is very good. We use them every year after the holidays. They do the best cleaning of the carpets, and they're professional. It's a smaller company, so the owner comes out and does the cleaning himself. They come on time, and they're good. I'd rate them as an A.”

“Superior Steam Cleaners was prompt and did a good job on the carpet cleaning—it was really outstanding. They were very polite and very good. I would give them an A.”

“Superior Steam is a great company. I've been using them for years. The time of response and the work is excellent. They cleaned wall-to-wall carpeting. I would grade them as an A+.”

“We had never used them before. We were extremely pleased with the service and the job they did. I would use them again, if needed. I'd give them an A+.”

“I'm a real estate agent, and they clean carpets for my clients. They're an A+.”

“They did what they said they would do and showed up as scheduled. I was able to get the times and dates that I wanted, and the treatments were effective. They did wall-to-wall carpeting and an area rug. I'd give them an A.”

“They do a good job and are reliable. I've had both carpet and upholstery cleaning done. I've been using them for five or six years. They are considerate when answering questions and concerns. I'd give them an A+.”

“They cleaned the carpet. They were professional and seemed knowledgeable about what they were doing—they're an A+.”

“Superior Steam did a great job. They cleaned the carpet in my house. They were very thorough, and they were able to do everything in a timely manner. They answered questions, and there was no need for follow-up. I would grade them an A+.”

“They were timely and did a good job cleaning the carpets. They did two rooms for me, and they do a follow up for me every six months. They are receptive to questions and concerns, and the workers have good attitudes. They're an A+.”

“I was quite happy with Superior Steam. They cleaned and put stuff on top of the material it to keep it from getting dirty. I thought he did a good job. I'd use them again, and I have recommended them to my son. I'd give them an A+.”

“Superior Steam did a really good job. I felt safe with them. I have a lot of allergies and asthma, and I knew that I could trust them. I'm getting ready to call them again. The technicians and customer service were great. I would refer them to others, and I would grade them an A+—they're dependable.”