Clawson Chem-Dry
3rd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Clawson Chem-Dry has received 4.8 out of 5 stars based on 130 customer surveys.
5
108
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15
3
6
2
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3rd year as a Best Pick Call
"Clawson Chem-Dry is proud to offer green cleaning solutions with no harsh chemicals or soaps that can cause issues for people or pets with sensitive skin. Your carpets will be sparkling clean and dry in one to two hours."

Chris Harper | Manager
Company Information
Services Offered
Clawson Chem-Dry provides green cleaning solutions for carpet, area rug, and upholstery cleaning. The company also offers pet urine removal, tile and grout cleaning, specialty stain and allergen removal, and textile protectants and sanitizers.
Minimum Job
A $149.99 minimum is required.
Warranty
The company offers a 30-day money-back guarantee on all work.
Company History
The veteran-owned company is individually owned and locally operated and was founded in 2007.
Distinctions
Manager Chris Harper is a Chem-Dry Master Technician.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Additional Information
Clawson Chem-Dry's products are Green Certified through ITC Labs.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
2657-G Annapolis Road PMB 194
Hanover, MD 21076
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Clawson Chem-Dry has received 4.8 out of 5 stars based on 130 customer surveys.
5
108
4
15
3
6
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/19/2017

“They did not fix the problem. The guy that came out was great, but the product didn't work. I had to have the couch re-cleaned. I'd give Clawson Chem-Dry a C because the guy was very nice, but I had to have it redone. The customer service was very good. He was on time. He cleaned up everything he brought in. It was good. I would be unlikely to recommend them because we ended up having to have another company come out to fix the problem. It would depend on what the person needed done. If it's cat urine, I'm going to say no. If it's something that's a little less potent, I'd probably say give it a try. I dealt with cat urine, and it was a huge mess.”

Review by
10/19/2017

“I had maybe three spots that I thought could not be removed. They were successful in removing two of the spots, and the third, they faded it, so it was not as noticeable. They did a good job. They did carpet and rugs, and they cleaned both of them well. I'd give Clawson Chem-Dry an A.”

Review by
10/19/2017

“We weren't pleased with his work. It was rug cleaning. I don' think he cleaned it good. Let me tell you this, it might have just been the person who cleaned the rug, because you cleaned it before, and it was good.”

Review by
10/19/2017

“It was carpet cleaning. They get an A. Their customer service was wonderful. They came within a window. They were very open, and they gave us some products to get everything done. I have already recommended them.”

Review by
10/19/2017

“The guy that came, he was so awesome. Excellent—A. That was the best service I've ever had. I've dealt with a lot of the chem. dry companies—different ones—and I'm telling you, that guy was great.”

Review by
10/19/2017

“From the overall beginning to end experience, they were great to deal with. The serviceman was considerate, and I had a great overall experience. I'd give the overall experience an A.”

Review by
10/19/2017

“I guess the work done made it a positive experience. It was an A. I didn't really communicate with them that much. I only communicated with the guy for maybe a couple of minutes.”

Review by
10/19/2017

“Clawson Chem-Dry got the dog smell out of my carpet. Overall, I'd give the cleaning experience an A. They were successful, so I guess that's good.”

Review by
10/19/2017

“But there was a lot of back and forth with the pricing, and that was a little frustrating that it wasn't as clear as the coupon had been.”

Review by
10/19/2017

“I thought it was expensive for the work that they did. they did both carpet and upholstery. I would grade them a B.”

Review by
10/19/2017

“It was pretty good. I would grade them a B. I would likely recommend them to a family or friend.”

Review by
10/19/2017

“I've used them several times in the past. It was carpet cleaning. I'd give them an A overall.”

Review by
10/19/2017

“I love Chem Dry. They've always done a good job. I'd be likely to recommend them.”

Review by
10/19/2017

“It was carpet cleaning, I would grade Clawson Chem-Dry an A.”

Review by
10/19/2017

“It was carpet cleaning. I would rate them an A.”

Review by
10/19/2017

“They did carpet cleaning for me. They get an A.”

Review by
10/19/2017

“They did carpet cleaning. I'd give them an A.”

Review by
10/19/2017

No review comments provided

Review by
10/13/2016

“B+.”

Review by
10/13/2016

“It was a fine service. I give them a B.”

Review by
10/13/2016

“I can just tell you they do a really good job.”

Review by
10/13/2016

“We use them a lot. They are an A+.”

Review by
10/13/2016

“No, it was normal. They’re a B.”

Review by
10/13/2016

“It was a positive experience.”

Review by
10/13/2016

“They came to my house.”

Review by
10/13/2016

“They were just fine.”

Review by
10/13/2016

“They are excellent, no complaints. I’d recommend them.”

Review by
10/13/2016

“I think they were conscientious. I’d rate them an A.”

Review by
10/13/2016

“I liked everything about them and everything they did. They are an A.”

Review by
10/13/2016

“He  was very thorough and he knew exactly that he was doing! He gets an A+ from me.”

Review by
10/13/2016

“I guess they were nice and friendly. They’re probably a B rating.”

Review by
10/13/2016

“They did something for me this year. It was pretty good, I’d give them an A. I would definitely recommend them.”

Review by
10/13/2016

“I would say probably a C, C or D, because my stains didn't come up and I was really hoping they would.”

Review by
10/13/2016

“I was very pleased with it and I really need them cleaned again. I would say they’re an A. They were expensive, but it was worth it.”

Review by
10/13/2016

“It  was done in a professional way and the contractor was really thorough in his work. He did a great job and I would request him again. He earned an A+.”

Review by
10/13/2016

“I've been using them for years. They've always been efficient and neat. They bring highly professional people to the house--they dress nice, they’re polite, and they’re mannerly. I rate them an A+.”

Review by
10/13/2016

“I always s have a positive experience with them. I like their professionalism, that they really take the time and go over those stubborn spots, and the suggestions that they make about how to treat things and attack things right away.”

Review by
10/13/2016

“They have done work, but they'll never do it again because of what happened to tell you the truth. I'm 8 years old and I've used them for years. I have a pet, they messed up the carpet so I had a couple rooms to be cleaned. I told them which room is the one the cat had messed up, up the stairs to the right. And the boy, the young man he wasn't very old, he wasn't listening to me I guess and he went to the room to the left, and he cleaned the room to the left! So when he was done, I really didn't well you know it's hard for me to go upstairs, so he goes, “Well they're all done ma'am, the room's all done.” And when he left I went upstairs and I saw he'd went to the wrong room, he went to the room to the left, I called him back and said, “you went and did the wrong room.” Well the owner, the one who has the franchise, was very nasty about it. Well maybe not them, had been with Chem-Dry. And my son even talked to them and said “Well why don't you come back and clean? You've already cleaned the one room which was the wrong room.” But they wouldn't make it good. They wouldn't come back and do- well they did do the bedroom but they wouldn't do the cat treatment then. They said “no it'd be an extra $8!” No matter how my son talked to them. He went over their head to the main company, and they said “We'll talk to him, maybe he'll renegotiate,” well he never did. And I had been using them to clean my carpet for years, and just because the young man didn't know his right from his left I got stuck with the room that was clean, but he had cleaned the wrong one and did the cat treatment. So they cleaned the other one finally, they wouldn't do the cat cleaning and that's where the cat had soiled much of the room. So finally I had to have the rug torn out which I've done. So I don't recommend them. Well, the one I had. I'd have to get my papers downstairs for the Chem-Dry that did mine. Well when they were doing my work all the previous years I'd give them an A+. And the young man who did the carpets for me, he did a good job cleaning but he made the mistake, they did a good job cleaning. They just didn't make right the room that needed to have the cat treatment. I can't say that they don't clean the rooms good, because they do. But the manager was really nasty and he would not. You know instead of them saying “OK, we'll go ahead and do the other room,” without making a big stink and everything and being nasty, he wouldn't do it. Pitiful!”

Review by
10/19/2015

“The experience was OK. My only thing is that they tracked a lot of the chemical that they used to clean the carpet with, with their feet onto my hardwood floors and it removed a lot of the finish or the gloss from it. I did not even recognize the problem until they had left and I didn’t say anything. I also noticed that in the bathroom where they did the ceramic tile, they took a chunk out of my molding of the door. It’s a pretty big machine that they use but they could have told me. The work was good but those are the 2 things they could have done better. I’d give them a B.”

Review by
10/19/2015

“He was very thorough. We had an issue with our couch being a different kind of material than most couches. If it gets wet, it turns brown. It’s a white couch. He was just very knowledgeable about the material. It was some kind of special cotton, and he explained it all to me. He had to mix some kind of special stuff in order to treat it, and he was really good. He was very thorough. They did carpet as well. They did all of the rooms in my house. They also cleaned my area rugs. Overall, I’m satisfied with the job they did. I would give Clawson Chem-Dry an A.”

Review by
10/19/2015

“They didn’t do a very good job the last time. They left big stains on my carpet, and they came back and couldn’t get them out. We’re very disappointed. The experience was not good. I just felt like it was expensive. He did come back to fix it, which was really nice of them, but it just came out worse. This was my first time using this company. He charges a lot of money, and I have had somebody come out from Electrolux, and they got it out. After that, it’s gotten so dirty so quickly. I guess he took off the protective barrier. I’d give them a D.”

Review by
10/19/2015

“We scheduled the time, and they were there on time. The technicians came, and they were polite and professional. One of the services they did was to put a stain guard on the carpet, and they cleaned and put a stain guard on the carpet. It was not certain that the stain guard would do a great job, but I actually think it has done a lot. It actually has worked really well. The service was good. I’d give them an A.”

Review by
10/19/2015

“They came here because one of the water containers leaked all over the carpet, and they had it cleaned. The experience was OK. It was clean. They did a good job. All they did was the carpet. I think we ended up paying a little bit more after they got here. I’d have to give them an A because they cleaned the carpet down here in the hallway for us. When they got finished, my brother paid them to do the rest.”

Review by
10/19/2015

“They came on time even though I wasn’t here. Someone was here though. They did what I asked them to do. It was a very good job. They left a lot of cleaners because they were not able to do another part that I asked. I didn’t ask them to do the other one, but they said what they did was not enough to warrant the full price that they always have to ask for. I’d give them an A.”

Review by
10/19/2015

“The guys were really thorough. Communication was good. They were on time and priced fairly. I would highly recommend them. I felt that they were professionals and knew what they were talking about. I had water damage so they did a cleaning of water damage. I’d give them an A.”

Review by
10/19/2015

“They were very knowledgeable in how to clean my carpet and upholstery, and they did a fine job. This was my first time using this company. I heard about the company when they contacted me. They had bought out another company who I had used. I’d give them an A.”

Review by
10/19/2015

“The owner of the company was very good and always quoted me a correct price. The owner was very pleasant. They did carpet cleaning for me. It was a three-story townhome. There was carpet upstairs, on the stairway, and on the lower level. I’d give them an A.”

Review by
10/19/2015

“They were responsive and did what they said they were going to do in a timely manner. They cleaned furniture and got a tough stain out. They did it successfully. The furniture company that I bought the furniture from recommended them. I’d give them an A.”

Review by
10/19/2015

“The only problem was that the furniture was a little wetter than I expected. It took quite a while for it to dry. That was the only problem. The furniture was very, very wet when it was done. They said it would only be a couple of hours but it ended up being a couple of days. This was my first time using this company. I’d give them between a B and a C.”

Review by
10/19/2015

“They did the work they said they’d do. They did it in a timely manner, and I was satisfied with the results. They did carpet cleaning for me. I had bought a new house, and they came in and cleaned the carpets before I moved in. There was no furniture in the house. It was just a big, empty house. My brother told me about the company. I’d give them an A.”

Review by
10/19/2015

“They were on time. They promised what they advertised. The price was just about right. They gave me tips about my carpet and how to maintain it. They did carpet cleaning in my whole house. I didn’t want the standard carpet cleaning because I know it can leave the carpets soggy and everything, so I found them, and they did good. I’d give them an A.”

Review by
10/19/2015

“They were very professional, on time, and very helpful. They did carpet cleaning for me. They did the entire house before I moved in. I heard about the company through a friend who referred me to them. I think the customer service was very professional. I will use them again if I need to get my carpet cleaned. I’d give them an A.”

Review by
10/19/2015

“We were fine with the way the carpets looked and the salesman was fine. He was nice. This was my first time using this company. I found the company through a neighbor. I’d give them a B because one of the carpets still had some areas that I just expected to look a little better. It may have been that the carpet was really worn.”

Review by
10/19/2015

“The experience was most definitely positive. He talked me through all the steps and all the products. He does a thorough job. I’ve been with him for some years now, actually. I’m very pleased. I have dogs, and they come twice a year to clean my tan carpet. They’ve done my upholstery for my couch before. I’d grade them an A.”

Review by
10/19/2015

“Overall, it was fine in general after some mishaps. They made up for the mishaps pretty well. They did carpet cleaning of a pretty tough spot. It was just one spot. This was my first time using this company. The owner was a little arrogant. He was the one who initially came out to do the work. I’d give them a B.”

Review by
10/19/2015

“My carpets have never looked cleaner, and I’ve been in this house for over ten years. They look brand-new. I had an event immediately after they cleaned, and people were talking about how clean my carpets were. Their customer service was great throughout the whole process—ten out of ten. They get an A.”

Review by
10/19/2015

“They did some work for me. When they came out and did the estimate, it was basically just the way they said it would go. They came out and conducted an estimate, and if everything worked out, they would be ready to do their work right then and there. It was just carpet cleaning. I’d give them an A.”

Review by
10/19/2015

“They cleaned the carpet pretty good. They just cleaned carpet for me. This was my first time using this company. Throughout the whole process, their customer service was very good. The guy came out, and he was very nice. I would give them an A.”

Review by
10/19/2015

“They did work for us about three or four months ago. The guy knew what he was doing, and he was friendly. He got the work done quickly. They cleaned the carpet in the whole house. This was my first time using this company. I’d give them an A.”

Review by
10/19/2015

“The services rendered were satisfactory. They just did carpet cleaning for me. They cleaned a large bedroom, hallway, and stairs. I was overall satisfied with the customer service as well. I’d give them an A.”

Review by
10/19/2015

“I love Clawson Chem-Dry. I was getting ready to move into a condo, and they cleaned my carpets in the entire place. Their customer service was excellent. I would give them an A rating.”

Review by
10/19/2015

“It looked exactly the same after they left, and I just paid $300 for it. I called them to do carpet cleaning and stain removal, but nothing was removed. This was my first time using this company. We would give them a C.”

Review by
10/19/2015

“They had good service and good rapport, and they’ve just done a very good job. I’ve used the company about four or five times. I have a dog that had diarrhea, and they cleaned the carpet for me. I’d give them an A.”

Review by
10/19/2015

“They were pretty good. They were clean, and they got the job done. They did carpet cleaning for me. I’ve used them about three times. I’d give them an A.”

Review by
10/19/2015

“They came in and did what they were supposed to do. They did carpet cleaning of the three bedrooms upstairs. I have used the company before. Their customer service was great.”

Review by
10/19/2015

“I had a great experience with Clawson Chem-Dry. They did a great, quality job. They did carpet cleaning in the majority of the house, and they earned an A grade.”

Review by
10/19/2015

“It was quick. Drying the carpets was quick. They were polite people. They did carpet cleaning and furniture. They had good customer service. I’d give them an A.”

Review by
10/19/2015

“They do a very thorough job. They cleaned my carpet and my sofa. I have used this company several times. Their customer service is good. I’d give them an A.”

Review by
10/19/2015

“The man from Clawson Chem-Dry was professional, fast, and thorough. They did carpet cleaning for me, and the customer service was excellent. They’re an A-level company.”

Review by
10/19/2015

“They did the work they were supposed to do. They did carpet cleaning for the whole house, and they did fine. I’d give them an A.”

Review by
10/19/2015

“Everything was good. They did an excellent job. They did carpet cleaning and disinfecting. They did almost the whole house. They were excellent.”

Review by
10/19/2015

“They cleaned my rugs a while ago. I had good results, and I was satisfied. I just used them for that one time. I’d rate them excellent overall.”

Review by
10/19/2015

“The experience was fine. They cleaned my kitchen rug and a sofa too. I have used the company before under a different name. I’d give them an A.”

Review by
10/19/2015

“They did carpet cleaning of my whole house, and they cleaned furniture. I’d give them an A.”

Review by
10/19/2015

“They were very good.”

Review by
10/19/2015

“They’re excellent.”

Review by
10/19/2015

“They were fine, and he was very conscientious.”

Review by
10/19/2015

“I would say I had a positive experience.”

Review by
07/31/2015

“Cleaned furniture and carpets. It was positive.”

Review by
07/31/2015

“Cleaning and protectant. Great work.”

Review by
07/31/2015

“Cleaned three sofas and four chairs. Young man performing the work was thorough and polite.”

Review by
07/31/2015

“Cleaned every carpet in one large room and a flight of stairs. They did an excellent job.”

Review by
07/31/2015

“Carpet cleaning of two bedrooms, hallway, and stairs. Excellent attention to detail.”

Review by
07/31/2015

“Whole house carpet cleaning. On time and polite. Way too expensive.”

Review by
07/31/2015

“Carpet cleaning. Quality of service. Communications of technician.”

Review by
07/31/2015

“On time, pleasant personnel, explained process and timeline.”

Review by
07/31/2015

“Cleaned my stairs, living room, and dinning room. It was positive, from scheduling the appointment to the individual completing the job”

Review by
07/31/2015

“Three upstairs bedrooms, hallway, and stairs The people were very knowledgeable and service was great!”

Review by
07/31/2015

“Carpet cleaning. Innovative pricing and sales. Prompt and courteous service, excellent work.”

Review by
07/31/2015

“Removed stains and odor from pet urine in my basement. The tech was prompt. He asked questions and thoroughly explained the expected outcome before starting any work.”

Review by
07/31/2015

“Two staircases each with approximately 12 carpeted stairs , and a two-by-two landing were cleaned. Overall it was positive, I've always found my experience with them pleasurable.”

Review by
07/31/2015

“Pet treatment, carpet cleaning. Good result on pet urine problem. Carpets looked good when done. Banged up some cherry furniture with the scrubber.”

Review by
07/31/2015

“Carpet cleaning, including difficult to remove pet stains and odors. It was a positive experience due to their attention to detail and focus on quality and customer satisfaction, and they got the stains out.”

Review by
07/31/2015

“Clawson cleans my carpet and the stair steps every six months, and I will never use another company. My experience was positive because of the superior job they do and the friendly attitudes of the workers.”

Review by
07/31/2015

“Cleaned all the carpets, and the couch and chair in my recreation room. The service is friendly and efficient. Their approach to cleaning works well and does not leave the carpets too wet.”

Review by
07/31/2015

“Pet stain removal, basic carpet cleaning of stairs, hall, and three bedrooms. Very professional. I like that they offer natural products to clean the carpet. Fast drying just as advertised. I do have a neutral response on price.”

Review by
07/31/2015

“Carpet cleaned. What made my experience with Clawson's a positive one is that job was performed in a timely manner. The service person was very friendly, professional, and committed to doing the job right the first time.”

Review by
07/31/2015

“I just bought a house. I had them come in before my stuff arrived to clean all of the carpets in the house. Estimate was reasonable. People showed up when they were supposed to. The procedures were explained to me. Everything was done that I had asked. Everyone that I spoke with was friendly and professional.”

Review by
07/31/2015

“Cleaned three rooms of carpet, including stain treatments. The technician showed up on time and performed the work as agreed. The carpet took much, much longer to dry than he predicted, and they had to return after a couple weeks because the odor had not been removed.”

Review by
07/31/2015

“Cleaned all area rugs in the home. We live on a farm and certainly have soiled rugs, as you can imagine. These rugs are of high quality, large, and we have many of them. We had at least ten rugs removed from the home. They promised a completion date, and Clawson delivered on that date. The rugs were clean with no color change, and we will be performing this service yearly now.”

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