Spectrum Restoration Services
5th year as a Best Pick
certified company
A
rated
Based on 336 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
5th year as a Best Pick Call
"At Spectrum, we believe that the best way to serve our customers and community is by investing in people. Our team members focus on quality customer interactions and excellent solutions. We bring peace of mind by creating an experience that is based on the best interests of our customers and their homes."

Cory Hansen | President
Company Information
Services Offered
Spectrum Restoration Services offers hot water extraction for carpet and upholstery, Scotchgard carpet protection, pet damage and odor treatments, and full-service carpet repair and stain removal services. The company is also available 24/7 for emergency water and fire damage services.
Warranty
Spectrum offers a 100 percent customer satisfaction guarantee.
Company History
Spectrum has served Chicagoland since 1995.
Distinctions
The company is an EPA Lead-Safe Certified Firm and is also certified by the Institute of Inspection, Cleaning and Restoration Certification. Spectrum is a member of the Restoration Industry Association.
Additional Information
Spectrum states that it has developed a carpet cleaning process involving plant-based green products, and all equipment and products used are approved by the Carpet and Rug Institute.
Areas Served
Southwest Chicago Suburbs, Western Chicago Suburbs
A selection of 336 homeowner reviews:
“Spectrum cleaned all the bedrooms and my upstairs. They were very professional and very kind. The quality of the work was excellent. The technicians who came out were great, and they finished the work in a reasonable amount of time. The customer service was great too. I'm a first-time customer, and I would definitely use them again. I would grade them A+.”
“They did some work for me, and it was wonderful. They did a great job—we're very happy.”
“I had my carpet cleaned by Spectrum. They came right away when I called them. It seemed like the technician went above and beyond. We had a spot we had a problem with, and he cleaned and deodorized it. He was very quick. He even did a little extra section that he didn't have to do.”
“The quality of the work was good, and the technicians that came out were good too. I would grade them A+. They took care of our problem.”
“Spectrum Restoration did my carpet cleaning. The workers that came out were very good, and so was the quality of the work. I would rate them A+. They did a very good job cleaning the carpet.”
“Spectrum Restoration did a decent job when they cleaned my carpets. We had a fire from the building next door, and they came in and cleaned up everything; we're pretty satisfied with them. This was my first time using them. I'd give them an A+—they did a good job.”
“Spectrum was fine. They were very polite and very professional. That was the first time I used them, and I would absolutely call them again. I would give them an A+.”
“Spectrum Restoration did some work for me. I'd used them before; this time, they came out to clean upholstery. Everything is holding up fine. I heard about them five years ago when I was at another apartment building. I would rate their work and service A+.”
“They're a good vendor of ours. We're an apartment community, and they clean our carpets for us when tenants vacate. We just purchased the community in December of 2012. I would give them an A+. They're great; otherwise, we wouldn't be using them.”
“They did my carpet cleaning. I think the technician's name was Derek. They're reliable, and the guy gave me a lot of good information to help me make whatever decision I made at the time. It was a crazy time for me, but I remember them being helpful and informative instead of pushing. I'm going to give them an A+.”
“Spectrum Restoration did our carpet cleaning. They were fine. That was our first time using them, and I would grade their work an A.”
“This was my first using this company, and I would consider them for further work. They were good, and they were very professional. They seem like credible people. I would definitely give them an A.”

Spectrum did a more thorough job than any other company. The workers were great, and the customer service was wonderful. I would most definitely use the company again. They're perfect.

Spectrum Restoration is a wonderful company. They've cleaned a rug and our carpet. They're very friendly and do the job very nicely and promptly. I have no complaints. I'd give them an A+.

They did a great job. Spectrum got up stains that we thought would never come out. The technicians were extremely customer-service savvy. I would give them an A.

They cleaned carpets, rugs, and a sectional couch. Everything turned out perfectly. They were courteous, professional, and on time. I like how they took precautions with the equipment that had to come in the house. They deserve an A+.

Spectrum Restoration Services is awesome—extremely professional and extremely competent at what they did. They were friendly and courteous, and the cleaning was outstanding. Just a first-class treatment all the way around; there was nothing negative. Give them an A+ from me.

We used Spectrum for carpet cleaning after I had bought a new house. The cleaner was very helpful with his ideas, and he spent a little extra care on the walkways because they were a little more worn. He also told me how to deal with that in the future. He gets an A+ from me.

I thought they were wonderful. The best carpet cleaners I ever had. They had done the carpeting in our building here, and I liked what they'd done, so they cleaned ours and got it much cleaner than the company that I'd had in the past. I definitely liked them. I've even recommended them highly to my neighbors.

Spectrum Restoration Services—they were great, very quick and efficient. They were recommended through our apartment complex, and working with them was definitely a good experience. They get an A+.

They're very professional, they know what they're doing, and they do a good job. Haven't had to call them back or anything, so it was a good experience. An A grade for them. They did a good job.

Everything went great with Spectrum Restoration Services. Their service stood out—definitely good. They get an A grade from me.

Spectrum Restoration was great. They were in and out in about 45 minutes, and I thought the carpets looked really good afterward. It was definitely a good experience. I was really happy with it, and I haven't had to call them back to tell them that they've missed a spot because they did a really good job.

I thought Spectrum was great. They did a fantastic job, and I was very pleased, so we'd use them again. They did two carpets. Great customer service, they were on time—it was good.

Really good job. It was a really deeply soiled and stained carpet in the place that I moved into. They did upstairs, downstairs, and on the stairs, and they did a really good job. The guy was on time, he worked quickly, and he was respectful of the space, even using the little feet cover things when he was walking around. It was all good.

Spectrum was fabulous—A+. They did a great job, and we had a great experience working with them. They did our carpets, our couches, and stuff like that. We had nothing to complain about. We also had them come back and give us a quote on some water damage we had on our floor. They were in our house without us having to be here, and nothing was missing or out of place. So, we trust them.

Spectrum Restoration has been professional, and they did a good job the two times I hired them. They did a good job on the carpet cleaning and got me my deposit back, so they get an A from me.

Spectrum Restoration just did carpet cleaning, which went OK. They make an appointment, came at the right time, and it went good. It was excellent, actually.

We were happy after they cleaned the rug. They were recommended by the landlord. We were buying new furniture, and we figured we might as well clean the rugs before the new furniture came. For their work, I'd give them an A grade.

The carpet cleaning was done very well, so I'm satisfied with that. They showed up on time and did it very fast and with very good quality. Everything was fine.

They were courteous and professional when they cleaned my carpet. They arrived when they said they would and did the services that they said they would perform, so it pretty much turned out how I expected it to be. And I haven't had to call them back to tell them they missed a spot. So I'd give them an A grade.

They did a carpet cleaning for us. There was a nasty stain to be removed—a whole glass of red wine. It doesn't even look like it happened anymore. They came the same day, and the guy was totally thorough and very professional. I'd give them an A+, to tell the truth. I mean, they were great.

I thought that company was excellent. I'm actually getting ready to call them again. I live in an apartment complex, and they clean my carpet about once a year. I was there for some part of it when they were doing it, but usually I'm just OK with them coming in and taking care of it. They're very careful with my things, and I appreciate that. I was very happy with them.

Spectrum Restoration did a good job with the carpet cleaning—no the stains came back up. I would give them an A+ rating. They did a living room carpet, my bedroom, and then rugs that you can throw in the wash. I liked that they were professional, and the work was done in good time.

Spectrum Restoration Services cleaned the carpets and the upholstery, and they did a nice job. It was a while ago, and I was having 40 people over the next day, so I'm not sure that I was paying close attention. But they came when I needed them, and the project was a good experience. I'd give them an A.

Spectrum Restoration gets an A. They were prompt, on time, and thorough. Everything went fine, and their work was good.

Spectrum does a very good job—always nice and clean. Now, the carpeting is falling apart, but they're going to remodel my apartment. As far as Spectrum goes, their work was always nice and clean.

I had a very good encounter with Spectrum Restoration. It was an emergency—a dog accident. They were the company could get there the fastest, and the worker that they sent for the carpet cleaning was very thorough and did a great job quickly. He showed up on time as well. All that gets an A+.

The job was pretty simple. It was carpet cleaning when we were moving out of the apartment and I needed to get my security deposit back. It was up to the standards of my landlord, so I was fully satisfied. I had really no issues. It seemed like the company was run decently, and they took care of me—I got my full deposit back.

Spectrum Restoration Services did very good job cleaning my furniture. I give them an A rating. They did it very fast and very accurate. It was a very good job.

I thought they were very good. When they did carpet cleaning for me, I liked the fact that they were willing to work together to schedule a time when they were in the area that I live in. It got to be at a lower price than if it had to be a special trip out, and that was nice. So I'd give them an A. I just thought they were friendly and cooperative.

Spectrum did a great job. They did the carpets when I was moving out of my old apartment. The apartment complex made us pay to get the carpet cleaned. They were quick and on time, and I saw the carpets afterward, and they looked good.

I've had them do work at my property before. My property management uses them. I like what they do. They did fine with cleaning the carpet last time, so as far as I'm concerned, they get an A grade.

Spectrum Restoration did well. They did carpet cleaning in a couple rooms, and it all turned out pretty good. They were quick, and the carpet came out clean. I was happy with everything.

Spectrum Restoration Services was fine. They did carpet, and it was very good, all of it. I haven't had to call them back.

The worker from Spectrum Restoration cleaned my carpets—that's just the company the apartment complex uses. He was good, and they came out pretty clean. It was time to get them cleaned, because I had gotten a pet. Some stains that I'd had were gone, so I'll give them an A.

The work actually went pretty good. I had an apartment, and Spectrum needed to clean the carpet up. It's easy carpet cleaning, so I didn't get any complaints and haven't had to call them back at all.

The people from Spectrum were really professional, and I really enjoyed the way they treated me and handled my work. They did a good job, so I didn't have to call them back for any reason. I had some stains on my stairs that I wasn't expecting, and when the cleaner came in, he told me he would try to clean them, but then he actually did a really great job. Everything went out of the upholstery. I really appreciated the work.

They did a good job on the carpet. I mean, the person that came to see me did every corner of the house, and he did a pretty good job. Overall, the whole carpet looks clean, so he should get an A.

Spectrum Restoration Services did a good job. They did it exactly the way we'd arranged, and they did what I told them, so I was kind of impressed. I'd give their work an A.

They were wonderful, as always. The carpet cleaning they did was a good experience. That was actually my first time using them in my personal home, but we always use them for our business. They're very professional, always on time, very courteous—I mean all of the above.

We used them on one of our rental properties. It was good. I'd give them an A.

It was great. Spectrum forgot to do one extra thing, and I forgot too while they were here. But they came back to do it without hesitations or complaints, so I have no reason to have any qualms with them. The project was easy.

Spectrum Restoration did carpet cleaning, and they did fine. The work was good. It went OK.

“I had a very positive experience. They showed up at the door on time, and they gave great suggestions before the visit. The carpet seemed so bad that I was thinking I should just cancel the appointment and replace it, but the carpet looked brand-new after they cleaned it. I’d give Spectrum an A+.”
“They were spectacular. They were responsive and went above and beyond. I was very happy because they went out of their way to work with me and get it done right. I was trying to sell my home, and I had stains that I had to have fixed immediately. I was ecstatic with what Spectrum Restoration did and how hard they worked for me. I would give them an A+.”
“The gentleman that came was absolutely amazing. He was friendly and worked quickly but very thoroughly. I had a spill—blue candle wax on the carpet. He worked his magic and did a fantastic job. I think very highly of that experience.”