Allegretti Rug Masters
5th year as a Best Pick
certified company
A
rated
Based on 377 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
5th year as a Best Pick Call
"Our attention to detail and belief in serving the customer with excellence set us apart. Since being established in 1970, we have always stood behind all of our work."

Mark A. Allegretti | President
Company Information
Services Offered
Allegretti offers "all-green" cleaning for Oriental and all other area rugs, carpeting, and upholstery. It maintains a complete "all-green" cleaning plant on its premises, using its exclusive 12-step cleaning process. Pickup and delivery service is available for rugs, and the company cleans carpeting and upholstery in the home. Allegretti also sells, installs, and repairs carpeting and wood flooring in addition to selling a large selection of genuine Oriental rugs.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Allegretti Rug Masters has been a family-owned-and-operated company since 1970.
Employee Information
Employees wear uniforms and drive Allegretti Rug Masters vans.
Additional Information
Allegretti Rug Masters exclusively uses Earth Friendly Products, which are 100 percent plant-based solutions.
Areas Served
Northern Chicago, North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs
A selection of 377 homeowner reviews:
“Allegretti was fabulous—absolutely terrific. The owner couldn't have been nicer. They did an outstanding job on this carpet that was 50 years old. I wish all my experiences with businesses were like this. I'd give them an A, and I'd highly recommend them.”
“I've dealt with them a couple of times. One time, it was for rug cleaning. The second time, I used them because the first time was so wonderful. They were A+ overall.”
“They did the best job of anyone I've ever used. The rugs were clean, and they looked gorgeous. It was A-quality work.”
“I had a wonderful experience. I drove an hour and a half because I wanted to make sure I had the best. They did wonderful work. I would certainly recommend them.”
“We were perfectly satisfied with their service.”
“I had so much work done that I'm trying to remember exactly who did what. I did have a positive experience. I would highly recommend them. They solved a few problems for me and they did it well.”
“They were great. I have no complaints and I'd highly recommend them.”
“They were excellent, no complaints.”
“It's been a couple of years. They're very professional, there's nothing I didn't like. I would highly recommend them; I still go back to them.”
“They were excellent, no complaints. I'd recommend them.”
“Nothing really stood out to me. I'd give them an A+.”
“It was A+ work.”
“They were very thorough, very detailed. A+ for them.”
“They did work for me last year. They were fine. I had a very positive experience, they were great.”
“I had them many times. They did a good job. I'm satisfied. They have cleaned it more than once. I go back because I'm satisfied.”
“They did some work for me last year.”
“They did some cleaning for us. They were very good, thorough, and on time. I give an A grade overall.”
“They did a good job. They wrapped up and cleaned our rugs. They earned an A.”
“They were responsive and had good customer service. I say an A rating overall.”
“It worked out great, they did a great job. I give an A overall.”
“They were great.”
“I did have a good experience with them.”
“I would give an A overall.”
“I was in there this morning. They did a good job. I say an A overall.”
“The people from Allegretti Rug Masters do an excellent job of cleaning my carpets. I've used them for a long time. They just do carpet cleaning for me. I'd rate them with an A.”
“I liked the quality of their work, and I liked the pickup and the delivery. The guys that do that are excellent. It was done on time. They just did carpet cleaning. I'd give them an A.”
“They're great. I'd give them an A+.”
“I liked that the people from Allegretti Rug Masters were professional and on time. They did a good job. They did my carpets. They're an A-rate service.”
“I liked their service. They're friendly, they do a good job, and I was satisfied with the product. They just do rug cleaning. I've never had to find another company because I was satisfied with Allegretti Rug Masters' service. They get an A grade from me.”
“Allegretti Rug Masters organically cleaned the rugs. I chose them because they do it organically. They deserve an A.”
“I liked that the technicians from Allegretti Rug Masters did what they said, and they did it in the time they said they'd do it. It was just rug cleaning. I'll give them an A.”
“I had a good experience with Allegretti Rug Masters. They came and picked up my rugs, and then they brought them back. I would have put them down, but I asked them to. I didn't have to do anything. It's like all I had to do was make a phone call. I chose them because they came and got everything and because they're local, so if something is wrong, I can go and talk to them. I'd say they're an A.”
“They were on time, and the guys who actually did the moving were very courteous. They cleaned my carpets, and they delivered some pads, too. They get an A grade.”
“My experience was very good. First of all, I liked their selection, and then I liked the fact that when they clean your carpets—which they've done for my rugs—it's all organic. That's a very important thing, rather than having a lot of chemicals involved, especially if you have either small children or pets. You don't want chemicals in your rugs. I bought a rug from them. They actually sold my brother a rug, and so my brother recommended them. I liked their outlook and the way it was done. They'd be an A-rated company in my book.”
“It was a wonderful experience. Allegretti Rug Masters did a great job. They were very professional, and they did a meticulous job on cleaning the sofa and rug. They're an A+ service.”
“They were really courteous people. They gave exceptional, professional service. They did the rug cleaning. I chose them because they were recommended and because they use nontoxic, organic cleaners. I'd give them an A rating.”
“They're very nice and very honest, and I have nothing but good things to say about them. They did rug cleaning. My sister had used them in the past, and she was very pleased with them, so that's who I used. They get an A+ from me.”
“They're excellent. They're prompt and responsible, and they do a really good job. They did carpet cleaning. I liked the way they conducted themselves on the phone. They're an A in my book.”
“Allegretti did an incredibly thorough job. I had some really dirty chairs that had been white, and they made them look fantastic. The chairs were expensive material, and Allegretti did a wonderful job. I had them do more work once they showed up. They are the best I've ever had. I would give them an A+.”
“Allegretti is wonderful. I would highly recommend them. They did a beautiful job on my carpets, and they did more than cleaning—they repaired them as well.”
“Allegretti Rug Masters is a wonderful company. They cleaned a bunch of Oriental carpets. They brought them in, took them out, and brought them back. They had to repair one carpet, and they did a very nice job. I would like to give them the highest possible grade—I would give them an A+ rating.”
“The work was wonderful. My carpet looks beautiful. They came when they said they were going to come, they brought it back when they said they were going to bring it back, and the rug looks like it is brand-new. I would give them an A+ rating.”
“They are fabulous. The work is terrific, and the guys they send out are extraordinarily kind and nice. They do good, quality work. I would give them an A+ rating on everything—they are fabulous.”
“I would give Allegretti Rug Masters the highest praise. The fact that they are green is very important to me. The service was excellent. They cleaned three area rugs, some carpeting, a sofa, and a couple of upholstered chairs. The customer service was excellent. I would give them an A+ rating.”
“They were very responsive; they were willing to come out a long way, so I appreciated that. I liked that they used a minimum of harmful chemicals. Their people are extremely professional—both the people that I dealt with over the telephone and the people that came to my door to do the work. It was the best work; I don't have anything bad to say about them. They deserve an A+.”
“Allegretti was wonderful, and we were happy with them. They took care of area rugs. I would use them again, and I would give them an A+ rating. We have no problems with them.”
“I've been using them for 14 years. They are neighbors of mine, and they have been really great neighbors over the years. They did rug cleaning for me. The guys that pick up and deliver the rugs are very conscientious of my furniture, because it is all antique. They are very knowledgeable about the rugs—I have never bought a rug from them, but I have seen the rugs, and the woman who does their reweaving does an excellent job.”
“They cleaned my carpets, and they were awesome.”
“Allegretti Rug Masters did a great job. They were timely, they delivered on time, the quality of work was good, and I would recommend them highly. They cleaned an Oriental rug. This was my first time using them, and I would use them again. They earned an A.”
“Their technicians were great. They picked up and delivered my rugs. It took them about a couple days to a week to finish the rugs. I've used them over the past five years. Their customer service was excellent. I would give them an A.”
“Allegretti Rug Masters did an in-home cleaning of my carpet and furniture, and they did repairs to an Oriental carpet in their shop. Their quality of work is excellent, the technicians were great, and everything was done in a reasonable amount of time. I chose them because of my wife's recommendation. I would give them an A rating.”
“I used them for carpets that I had cleaned. They did a good job for me—no complaints. That was my first time using them. I also sold them a carpet a few years ago. They get the highest rating from me. I was very pleased with their work—no qualms about it at all. I would grade them an A.”
“Allegretti Rug Masters was wonderful. They reattached some fringe on a carpet. The experience was good.”
“They were excellent. The carpets looked clean and were very nice. I would give their business an A.”
“I like that they come and pick up the rugs, get it done when they say they are going to, deliver them, and put them back where they belong. They help move around the furniture, too. The first time that I used them was 15 years ago. I would give them an A+ rating.”
“I had a good experience with Allegretti Rug Masters because the transaction was pretty seamless. They cleaned wall-to-wall carpeting. I chose them because they were local. They're an A+.”
“They knew what they were doing. The cleaning was effective; I had them out for routine maintenance on my area rugs. This wasn't my first time using them, and I would use them again. I would give them an A+. I had no problems.”
“Allegretti Rug Masters are very conscientious. They cleaned the rugs. This was not my first time using them—I have used them on and off for five years. They work in a timely manner and are receptive to my questions. I would give them an A+ rating.”
“They did everything they said they were going to do, they came at the right time, and the charges were what they said they were going to be—there weren't any surprises. They delivered everything back when they said they were going to deliver it. They did a very good job. They picked up a number of rugs, took them in and cleaned them, and added some fringe to a couple of Oriental rugs that needed some. It was good work. I've used them for some other things, but for this service, it was my first time. I would absolutely use them again. I would give them an A+.”
“I called, and Allegretti came the same day. We were moving into a new apartment, and we wanted the rugs cleaned as soon as possible. We called in the morning, and they came the same day and finished their work. The work was good quality, and they were receptive to any questions and concerns that I had. I'd rate them an A+.”
“Allegretti Rug Masters did a great job. They are very personable, they're good, and they seem to do things more of the old-fashioned way. They cleaned a rug that had horrible stains on it. They did a really, really good job. The customer service is very good—I ended up leaving the rug there a really long time, and they were very nice about it; I thought they were very accommodating and personable. I would give them an A+ grade.”
“What I like about them is that they were timely and did a great job. They were recommended by my interior designer. They get an A+.”
“Allegretti Rug Masters did a pick-up and drop-off for me. It was really convenient. The people who came were really nice, and they did a great job on both of the rugs that they cleaned. I was actually really surprised that they were able to clean them; I thought they were ruined. They look good. I think they helped me move a table, too. I had a friend who recommended the company to me. I'd give them an A+.”
“They did a quick and easy job. They cleaned the rugs. Their performance was good, and the quality of their work was professional. The customer service was clear with me—I knew what they were doing. It was my first time using them, and I would recommend them. They were professional, they were quick, and they do what they say. I would give them an A+.”
“Allegretti's quality of work was good. They did repairs on a rug. They were very gracious with getting the rug, and we worked it out just fine. Their customer service was good, too. I chose them because they are down the street from me. I would use them again, and I'd recommend them. I would grade them an A+.”
“They were real good people. They cleaned all my nine-by-twelve rugs. I chose them because they were the closest company at the time. The customer service was fine. I would recommend them—they're A+.”
“I am very happy with them. I've been using them for a couple of years, and there's nothing they could improve. The last time that I used them, they did an Oriental rug. I would give them an A+.”
“I have used Allegretti for years because they always do a good job for me. I'd rate them an A+.”
“The guys that picked up the rugs and brought them back were great. They were very helpful, and they explained all sorts of things to me. They were delivery guys, but they were very knowledgeable. I have Tibetan rugs that are kind of hard to deal with, and they needed some major repairs—restitching and stuff. I would use them again, and I'd give them an A+.”
“They were excellent. They cleaned my Oriental rugs. They were very nice and reliable, they came on time, and the rugs were clean. They're an A+.”
“Once the job was complete, they cleaned up after themselves. I would recommend them, and I would give them an A+.”
“They were really friendly and thorough, they left everything in good condition when they left the house, and they were on time. They cleaned a couch, an upholstered chair, and a couch cushion. I'd give them an A.”
“Allegretti Rug Masters was real good at doing what they do. They did my carpets, and I would use them again.”
“Allegretti Rug Masters did a great job. This is the second year we have used them. They cleaned two area rugs, and everything was great.”
“I have been going to Allegretti Rug Masters for years, and they do a good job on the carpets. They moved the furniture for me. I would give them an A grade.”
“I think Allegretti Rug Masters is superb, and I like them a great deal. I've had carpets cleaned and redone by them, and I think they do an excellent job. I'm more than happy to encourage people to use them. I'd give them an A. They're very good.”
“I love Allegretti Rug Masters. They are really good at what they do. I've had them install carpet as well as clean Oriental rugs, carpeted stairs, and couches, and I think they are the best in the area. I have been using them for more than five years, and they've never had to come back to fix anything. They're A+.”
“They were really terrific and did a wonderful job. I had a pet stain on my nice carpet, so they came and cleaned it. I would definitely use them again. They did a lovely job. I know I can trust them with really expensive rugs, and they do very thorough work. I would recommend them. They deserve an A rating.”
“They were excellent, excellent, excellent. They did a carpet cleaning of three levels of a home. They just did a fabulous job; I was very pleased. They were professional and very careful with taking care of the belongings in the home when they did their work. Their cleanup was good when they finished. They had three guys, and they did a great job. It was perfect, and I was so pleased. It can get messy in Chicago, but they arrived on time—it was just so great. I'd give Allegretti an A+. I've used them for carpet installation before, too, and they were fabulous.”
“We've had them for a number of years for carpet cleaning, and on a scale of one through ten, I'd give them an eleven. I recommended them to neighbors, who are also exceedingly pleased. I'd give them an A+ across the board as far as the quality of their work. The customer service is excellent. I couldn't speak more highly of them. And I found them by accident; I feel very lucky.”
“They followed through on the job I asked them to do. I think they cleaned the carpets. I would use them again and highly recommend them. They get the best rating that I can give them—an A+.”
“I love Allegretti. I think they're excellent; I told the man that already. I have rugs that they've cleaned. They come and pick them up, they clean them, and they bring them back. They've repaired rugs for me. I would give them an A+ on everything. I've dealt with different rug companies, and I think they're all pretty slippery, but I think Mark Allegretti is a very good businessman. He has good workers, and they know what they're doing. I like that they have green cleaning.”
“We love Allegretti. We've used them twice, and we would absolutely use them again. They're the best. They're a rug cleaning service. When they came out, they cleaned one rug for us, and the quality was a ten out of ten. I'll go with A+ as their grade because they are the best.”
“They cleaned 12 rugs for me, and the quality of the work was perfect. I would use Allegretti Rug Masters again. I would tell a friend or relative they were outstanding; I would say, 'I had no problems, so go for it.' My brother used them. They earned their A+.”
“We love them. They cleaned my carpets; they did them in the house. They're wonderful, and we use them all the time. We love them.”
“Allegretti's service is great. I'm always very satisfied with them; I have no complaints. Whether I bring it in to them or they come and clean area rugs at the house, everyone's very courteous, and they're very clean and neat. They let me know when my carpeting is ready if I'm the one who's going to pick it up. They're very friendly. Whatever you can imagine—they're just very, very nice people, and they do excellent work. I've had things mended, and that has been fantastic, too, so it isn't just the cleaning. I also like it because it's environmentally safe; their method of cleaning is not filled with chemicals, so I'm very, very satisfied. For the last four years, they've done in-house cleaning for me. I would say Allegretti Rug Masters deserves an A.”
“I've hired them for a long time. Nothing new about it—they've been around a long time. I keep calling them because they've done good work for me. I have a whole living room full of Oriental rugs that they take care of, and they do an excellent job. They always finish the work within a week or so—a reasonable period. I would give them an A+. They're very fine.”
“Allegretti Rug Masters did rug cleaning for me, and I would absolutely use them again. They finished the cleaning in a timely fashion. The quality was fantastic. I would grade them an A+.”
“They fixed a throw rug of mine—an area rug. They were friendly, nice, and honest about what they were going to do and how well it would turn out. I just thought they were very professional all around. I took the rug in, and they repaired and cleaned it for me in a reasonable time frame. I'd give them an A+ rating. I had an excellent experience, and I would go back.”
“They did a good job cleaning the rug. They were on time and overall did a good job. They cleaned three Oriental rugs of mine. The quality of the work was excellent, and I would use them again. I'd grade them an A+. I would tell a friend or relative that Allegretti is an excellent company that I'd certainly use again.”
“They did an area rug and wall-to-wall cleaning for us, and I was very satisfied with the quality of their work. I decided to use Allegretti because I had used them for some repair work in the past. Their technicians arrive on time. They are excellent. I would rate them an A+.”
“They were very great. They were professional from the very beginning to the end, and they were wonderful to work with. I have no complaints—everything was great. They cleaned carpeting and Oriental rugs. They came to my house, and they finished the work in a reasonable amount of time. I just used them for the first time, but I would use them again if I needed to. Allegretti earned an A+ all the way. They were wonderful.”
“It was excellent. They're professional, and they came out and did a great job. I'm very happy. They did the carpet. I give them an A+ rating.”
“I thought that they were excellent, and they did a quality job. I would recommend them, and I would give them an A+.”
“I thought Allegretti Rug Masters was wonderful. First off, the customer service was wonderful. They explained exactly what they were going to do. My husband was there, and he seemed interested, so the guy took him back to where they wash the rugs; the guy gave a good explanation. We felt like we were being treated well. Then, we came in and said we needed a pad, and they were like, 'OK, this is what they recommend.' They're eco-friendly. This was my first time using Allegretti, but there were just many reasons why working with them was positive. I'd give them an A+.”
“They're very good. They shampooed two area rugs for me, and the quality of work was very good. Allegretti is an excellent company, and I would use them again. I would tell a friend that they're a green company, for one thing—they don't use toxic materials. They're very good. They're local, and I like them a lot. I give them all an A+.”
“Allegretti cleans my carpets several times a year; I think I've used them for about seven years. Typically, when they come out, my experience is spectacular and positive. This is the type of company I would let a friend or family member know about. They deserve an A+.”
“I think they're a very classy company. They did a beautiful job, and I would definitely recommend them to all my friends. I've used them quite a bit, and my experience is positive every time they come out. I would absolutely use them again in the future. They come and clean my carpet. I've also bought area rugs from them, and I've always been satisfied. If I don't like something, he takes it back and will change it for me. I give Allegretti Rug Masters an A+ all the way across.”
“What made my experience with this company positive was the fact that they were very well organized and punctual, and I thought they did a great job cleaning the rugs. Their pickup and delivery service was excellent. I'd rate them an A+.”
“They cleaned the rug. There was a little bit of sewing that needed to be done, and they cleaned it. It looked great when they were done. I would give them an A—the best grade.”